This presentation reviews the following materials:
- How Canadian group health insurance is priced
- How benefits renewals are calculated
- The guidelines for clean plan administration in order to avoid lawsuits
- Benefits Law and Long Term Disability lawsuits against employers, how to avoid them
- Wellness in the workplace
- Personalized Prescribing Inc (P3) - personalized medicine and genetics in Canadian benefit plans
2. Beneplan Points of Contact
Vince Principato, Partner
Patricia Thomas, Benefits Consultant
Evelyne Mitskopoulos CNP, Director of Wellness
Johnathan Eagleson, Benefits Associate
Yafa Sakkejha, GM
3. • 9:30am - Overview of Renewal Calculations
• 10:00am - Plan Administration Guidelines
• 10:30am - Dr. Prouse PhD: Study on Personalized Medicine
• 10:45am - Evelyne Mitskopoulos CNP: Wellness in the
Workplace
• 11:30am - Martin Walker, LLQP, CEBS, The Co-operators
• 12:00pm - Lunch
• 1:00pm - Davies Howe Partners LLP on Benefits Law
Liability
• 2:30pm - Helen Stevenson, CEO, The Reformulary Group
• 3:30pm - Prize Draw and Adjourn
Agenda
11. • In FY 2014, 70% of member-owners
received dividends
• 30% of members had deficits absorbed
by the co-operative — i.e. by you!
• Our role is to minimize deficits as much
as possible.
Patronage Dividends
12. Your Board sets policies designed to protect the
pool: your profits.
Board at the 2013 AGM
14. • Calculated at Beneplan for health dental
• Based on the following:
• Weighted average of last 3 years’ usage
• Inflation: 6% Dental; 11% Health
• No IBNR built-in (taken from dividend)
• +Expense factor for fees, commissions,
and taxes (differs by company size)
Rate Setting: Health Dental
15. • TLR is a representation of the target profit
that the benefits company would retain.
Target Loss Ratio
0
25
50
75
100
TLR
$75 towards claims
$25 towards fees,
commissions, taxes
$100 in
premiums
16. • In your company, compare it to
mark-up vs margin on COGS
Target Loss Ratio
0
25
50
75
100
TLR
$75 is the Cost of Goods Sold
$25 is the margin
$100
cost of
shoe
…so what’s the mark-up on COGS?
=75/25, or 33%
17. • Which is better for the client? A
TLR of 75% or a TLR of 60%?
Target Loss Ratio
0
25
50
75
100
TLR
0
25
50
75
100
TLR
0
25
50
75
100
TLR
18. • Which proposal would you take?
Target Loss Ratio
Blue Trust
Insurance
True North
Insurance
Monthly
Premium
$3,000 $3,000
Target Loss Ratio 85% 75%
19. • Now which one would you take?
Target Loss Ratio
Blue Trust
Insurance
True North
Insurance
Monthly
Premium
$3,000 $2,000
Target Loss Ratio 85% 75%
21. • Change in health of employees
• Rapid population change
• Turnover
• Average age
• Anti-selection
What affects your consumption?
22. • Low-Risk and High-Risk Tiers
• High-risk (unlimited drug plan)
• 7% to 15% depending upon the carrier.
• Low-risk (drug cap of $10,000 or less)
• $1 to $2 per Single; $2 to $4 per Family.
• Not EP3 Eligible
• Stop-loss pool is experience-rated - so you pay less if the
pool does well.
Rate Setting: Pooling Charges
23. • Life, ADD, LTD, CI
• Done at the insurance carrier
• Based on demographics
Rate Setting: Pooled Benefits
28. Beneplan.ca All rights reserved Beneplan Inc 2014
Please let us know when….
28
• New employee
• Salary change
• New dependent
• Change of address / beneficiary
• Change to coverage (Single / Family)
• Someone is not actively at work (sick / other leaves)
30. Beneplan.ca All rights reserved Beneplan Inc 2014
Who is Eligible to Join
Your Benefit Plan?
30
31. Beneplan.ca All rights reserved Beneplan Inc 2014
Eligibility to Join the Plan
31
• Active employees
• Employed by the employer
• Working on a regular permanent basis
• Working full-time for a minimum # of hours
• Not seasonal
• Member of an eligible class of employees
• Insured under a provincial government health insurance plan
32. Beneplan.ca All rights reserved Beneplan Inc 2014
Eligibility to Join the Plan
32
• Dependents
• Your legal spouse
• Common-law spouse after 12 months of cohabitation
• Your natural children
• The natural children of your spouse
• Children who are in your guardianship (need legal
docs)
33. Beneplan.ca All rights reserved Beneplan Inc 2014
Who is not eligible to join?
33
• Inactive employees
• Retired / independent contractors
• Someone employed by a different employer (no common ownership)
• Cannot be your cousin who just came to Canada and is not an employee
• Not working on a regular permanent basis
• Temp workers / part-timers
• Not full-time for a minimum # of hours
• An employee who is not covered under a Canadian provincial health plan.
• Parents / Grandparents / Grandchildren
34. Beneplan.ca All rights reserved Beneplan Inc 2014
Independent Contractors
34
• Never add an independent contractor onto
your benefit plan
• The CRA will deem them to be an
employee, and therefore, make you and
the individual pay back-owed taxes and
penalties
35. Beneplan.ca All rights reserved Beneplan Inc 2014
“What if I have many short-term contract
employees who I want to cover?”
35
• Let us know the nature of their work, and if
this is an essential part of your workflow
• If you want to offer them benefits, you
must:
• Enrol all employees in this class, not
only those who ‘choose to join’
37. Beneplan.ca All rights reserved Beneplan Inc 2014
Quiz:
Should you give employees the
choice to join the benefit plan?
37
Or should it be mandatory
of employment?
38. Beneplan.ca All rights reserved Beneplan Inc 201438
It should be mandatory of
employment.
!
In fact, if the insurer finds
out that a minimum # of
participation is not
achieved, they may not
agree to underwrite the risk.
39. Beneplan.ca All rights reserved Beneplan Inc 201439
How is ‘participation’
defined?
!
Enrolled in all pooled benefits
Life, ADD, WI, LTD, CI
Enrolled in health dental; or,
Opted out of health dental only
if they have alternate coverage —
not because they don’t want to join!
40. Beneplan.ca All rights reserved Beneplan Inc 201440
“But my employees pay
50% of the premiums! I
can’t force someone to pay
this amount if they don’t
want to!”
Actually…you can, and you must.
Do you let employees opt out of other deductions such as CPP?
You can make the benefit plan mandatory of employment.
!
If you don’t want to have this discussion, don’t have employees
share the cost on payroll - instead, put in cost-sharing at the POS
like co-pays or deductibles.
41. Beneplan.ca All rights reserved Beneplan Inc 201441
“Ok…but I’ve been
operating for years under
this assumption. If they
join now, they will be late
applicants.”
Let us know and we can ask for approval
of an ‘open enrollment’ period if you agree
to enrol all employees onto the plan.
43. Beneplan.ca All rights reserved Beneplan Inc 2014
Refusal of Benefits Form
Spousal signatures are now required
!
Require an updated form every year
!
Do these forms stand up in court?
43
44. Beneplan.ca All rights reserved Beneplan Inc 2014
NEMs
Non-evidence maximums
!
Do your employees know what this is,
and have they applied?
44
45. Beneplan.ca All rights reserved Beneplan Inc 2014
LTD
Earnings definitions
!
Does your insurance policy earnings definition
match your company’s practices?
!
Usually coverage is only for base salary - not
bonuses, dividends, commissions or overtime.
45
46. Beneplan.ca All rights reserved Beneplan Inc 2014
Booklets
!
Do all employees have the most
up-to-date policy booklet
displaying coverage and
guidelines?
46
47. Beneplan.ca All rights reserved Beneplan Inc 2014
Plan Administrator
Liability Coverage
!
Does your business liability insurance
have a provision for plan
administration liability? If not, add it!
47
48. Beneplan.ca All rights reserved Beneplan Inc 2014
Claims
!
If you are processing claims on behalf of your
employees, stop!
!
You don’t want to be accused of a breech of
privacy, or a termination because you knew the
employee was sick because you saw their claims.
48
49. Beneplan.ca All rights reserved Beneplan Inc 2014
Questions about Coverage
!
Have the employee call the call centre, instead
of asking you, due to privacy.
!
The Co-operators 1-800-667-8164
Standard Life / Manulife 1-800-499-4425
Green Shield Canada 1-888-711-1119
49
50. Beneplan.ca All rights reserved Beneplan Inc 2014
Catastrophic
Drug Coverage
!
Ontario Trillium Drug
Program
50
51. Beneplan.ca All rights reserved Beneplan Inc 2014
MF/Situation: An employee has
been prescribed a drug costing
$50,000.
!
Your benefit plan has a 20% copay
= $10,000.
!
The employee’s salary is $40,000.
Now what?
51
55. Beneplan.ca All rights reserved Beneplan Inc 201455
“Boss, I broke my
leg! I need 2
months off.”
56. Beneplan.ca All rights reserved Beneplan Inc 201456
“Boss, I need to take some
time off. Medical leave.
Maybe 2 weeks, but not
sure. I can try my best to
work from home.”
57. Beneplan.ca All rights reserved Beneplan Inc 201457
Do you…
A) Pay them full salary?
B) Pay them in full but
encourage them to work from
home?
C) Send them to EI but make a
one-time exception to pay
them the difference.
58. Beneplan.ca All rights reserved Beneplan Inc 201458
If you don’t have a WI/STD
plan:
!
- Set up a SUB plan as a
placeholder
- A SUB plan allows you to
top-up their EI payments
without any claw-backs
61. Beneplan.ca All rights reserved Beneplan Inc 201461
Long Term Disability
!
Let the employee deal with the
insurer directly: privacy, liability
!
Don’t let them work or earn income
during the elimination period
69. Case Study – Sarah is an employee
who has severe clinical depression
70. Case Study – Jane is an employee who has
been diagnosed with breast cancer
71. What do both of these case studies have
in common?
72. What do both of these case studies
have in common?
Incompatibilities to medication
that make it difficult to
determine the right drug at the
right dose the first time
73. What is P3?
S P3: Personalized Prescription Plan
S An employee benefit that utilizes a genetic test to
predict medication compatibility
S Not a test to predict disease risk
S Confidential (information does not go to the
insurance company)
S Similar to an allergy test (information cannot hurt
you)
74. Beneplan Pilot Study –
How does it work?
1. Enroll your company in Beneplan Pilot
Study
S At no cost to members
S Limited 6 month duration
2. Eligibility
75. You are eligible to requisition a P3 test if
you are on a medication that we test for
S We test for over 900 brand names of medications
S Psychiatric
S Oncology
S Cardiology
S Gastroenterology
S Pain
S Rheumatology
S Infectious diseases
S See the complete list of drugs at: www.personalizedprescribing.com
77. Other Questions?
S Call: 1 (844) 943 – 0210
S Email: info@personalizedprescribing.com
S 100% Confidential
S See Policy Letter in Beneplan Booklet for
more info
82. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Disclaimer
The
advice
given
in
this
presentation
is
the
result
of
recommendations
from
medical
doctors
and
researchers
in
the
allopathic
and
complementary
health
community.
All
recommendations
are
based
on
clinical
evidence
and
studies
which
were
published
in
peer-‐
reviewed
journals.
Any
additional
advice
expressed
in
this
presentation
is
opinion.
Prior
to
making
any
changes
to
your
diet,
taking
supplements
or
exercising,
please
consult
with
your
medical
doctor.
83. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
!
Warning:
The
information
you
are
about
to
receive
may
cause
you
or
your
employees
to
enjoy
their
Job.
84. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Root
causes
that
affect
work
performance
!
• Lack
of
physical
activity
• Inadequate
nutrition
(diet
high
in
fat,
starch
sugar)
• Chronic
Stress
85. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Barriers
affecting
Employees
1) Lack
of
Time
!
2) Lack
of
Motivation
!
3) Lack
of
Energy
86. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
What
can
we
do
at
the
Workplace?
• Healthy
food
options
at
work
• Health
spending
accounts
e.g.
exercise
classes
• Employee
Assistance
Program
(EAP)
• Employers
need
to
be
flexible
with
Employee
e.g.
Time
to
allow
them
to
attend
exercise
class
• Rewards
for
accomplishments
e.g.
Prizes
to
walk
to
work
/
weight
loss
competition
• Health
day
exhibition
at
work
or
tickets
to
events
87. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
How
to
get
Started?
• Surveys,
lunchtime
meetings,
posters
• Health
Risk
Assessments
conducted
by
companies
in-‐house
(Medisys)
• Wellness
committee
with
management
support
• Follow
up
in
6
mos.
to
measure
effectiveness
88. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
• Know
your
demographics
• Know
your
attendance
rates
• Know
your
Data
-‐
drug
claims
experience
to
see
top
5
drugs
used
e.g.
antidepressants,
metabolic
syndrome
drugs,
painkillers
• Know
your
employees.
What
are
their
needs,
attitudes
and
preferences?
89. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
What
is
the
Cost
of
Doing
Nothing?
• Increased
Employee
turnover
• Reduced
efficiency
productivity
• Higher
stress
• Every
$
spend
on
wellness
generates
$3-‐5
return
on
investment
(Source:
Benefits
Canada
)
• Giving
employees
tools
to
achieve
their
goals
and
stats
show
88%
success
rate
(Benefits
Canada)
• Budget
–
Employer
to
support
and
employee
can
raise
funds
such
as
dress
down
day
$2.00
90. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Protect
our
Brains
Reduce
sugars
and
white
refined
carbs.
These
foods
“caramelize”
the
coating
around
our
brain,
as
well
as
collagen
throughout
the
body.
(Source:
Optimum
Nutrition
for
the
Mind)
!
Add
lean
proteins
(fish,
eggs,
whey
protein
powder
contain
amino
acids
that
are
building
blocks
for
brain
chemical
messengers
stabilize
blood
sugar
levels)
91. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Omega
3
Fatty
Acids
(3,000
mg
daily)
• Decreases
inflammation
in
the
brain
central
nervous
system
• Ensures
adequate
healthy
fats
to
form
the
outer
coating
of
neurons,
and
helps
prevent
abnormal
plaque
buildup
that
contribute
to
several
neurological
conditions
and
impair
memory
(Source:
Optimum
Nutrition
for
the
Mind,
Patrick
Holford)
92. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Sleep
and
Melatonin
• Deep
sleep
(REM),
7-‐9
hours
nightly
for
cognition,
memory
and
tissue
repair
• Melatonin
–
before
bedtime
3
mg,
regardless
of
sleep
patterns,
is
a
powerful
free
radical
scavenger
and
anti-‐inflammatory
for
the
brain.
– Most
important
nutrient
for
prevention
of
Dementia
and
Alzheimer’s
(Source:
Mind
Over
Matter
–
Women’s
Brain
Health
Initiative)
93. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Meditation
• Increases
delta
wave
activity
(calm
brain
wave
in
stage
4
sleep)
• Inhibits
cortisol
production
• Improves
blood
flow
• 15-‐30
minutes/day
for
8
wks
• Improves
hippocampal
activity
(key
area
of
brain
that
shrinks
in
dementia)
• Improves
short-‐term
memory,
focus,
cognitive
function,
neural
connectivity
transmission
• (Source:
Mind
Over
Matter
–
Women’s
Brain
Health
Initiative)
94. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Sitting
Disease
• Canadian
adults
spend
¾
of
their
waking
hours
each
day
sitting
or
reclining
children
2/3
being
sedentary
• Body’s
tissues,
organs
and
metabolism
aren’t
engaged,
heart,
lungs
muscles
go
into
hibernation
and
atrophy
• Simply
standing
up
over
30
times
a
day
is
a
powerful
antidote
to
long
periods
of
sitting
and
is
more
effective
than
walking
-‐
it’s
how
often
you
interrupt
that
sitting
that
is
GOOD
for
you
• Ex:
housework,
gardening,
cooking,
photocopier,
and
even
just
standing
up
every
10
minutes
95. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Vitamins
–
an
essential
part
of
healthy
living
• Vitamin
C
–
strengthens
blood
vessel
walls,
prevents
infection
aids
in
body’s
recovery
• Vitamin
D
–
“sunshine
vitamin”,
strengthens
bones
(calcium
absorption),
increases
immune
system,
brain
health
• B
Vitamins
–
helps
to
regulate
body’s
energy,
blood
sugar
antioxidant
mechanisms.
For
strong
immune
system,
red
blood
cell
antibody
formation,
vision
healthy
skin
• Vitamin
E
–
body’s
defense
against
illness
and
disease,
and
chronic
stress
96. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Vision
Eye
Twitches
• Take
frequent
eye
breaks
every
20
minutes
• Reduce
glare
from
windows
or
lights
by
repositioning
computers
and
using
dimmer
lights
• Use
a
screen
filter,
or
control
screen
contrast
to
cut
down
on
glare
• Wear
sunglasses
or
hat
in
bright
sunlight
• Discuss
your
medications
with
Eye
doctor
as
they
can
further
damage
health
of
your
eye
(especially
epilepsy
psychosis
drugs)
• Use
moisturizing
eye
drops
to
lubricate
irritated
eyes
• Sleep
adequately.
Reduce
caffeine
and
alcohol.
Do
not
smoke.
• Compress
of
warm
water
sterile
pad
97. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Scalene
• Muscles
on
side
of
neck
• Also
known
as
a
group
of
respiratory
muscles
• They
respond
or
react
to
the
breathing
pattern
• Necessary
for
your
diaphragm
to
go
up
and
down
with
inhalation
and
exhalation
• Taking
short
breathes
due
to
stress
response
inhibits
diaphragm
movement
and
scalene
tighten
• When
tightened
can
cause
headaches,
neck
pain
and
over
time
discs
clamp
down
causing
degenerative
disc
disease
99. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Laughter
–
What
a
way
to
Go!
100. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
Why
is
Nutrition
so
Important?
Now
vs
100
years
ago…
Less
Nutrients
available
because:
• Soil
depletion
• Artificial
fertilizers
• Sterile
soil
• Fruits
vegetables
picked
unripe
• Transportation
storage
of
foods
degrade
• Irradiation
• Processed/junk
foods
• Less
raw
foods,
more
cooked
• Poor
digestion
absorption
101. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
When
all
else
fails
here
is
your
prescription…
102. Evelyne
Mitskopoulos,
Director
of
Wellness,
Beneplan
Inc
1
(800)
387-‐1670
x
226
evelyne@beneplan.ca
To
book
a
wellness
lunch
learn
at
your
company,
please
contact:
!
Evelyne
Mitskopoulos
CNP
Evelyne@Beneplan.ca
1-‐800-‐387-‐1670
x226
!
There
is
no
charge
for
members
of
the
co-‐operative.
103. Beneplan.ca All rights reserved Beneplan Inc 2014
Martin Walker -
The Co-operators Life
103
116. Beneplan.ca All rights reserved Beneplan Inc 2014
Reformulary Results 2015
Average - Beneplan block April 1 2015 to October 31 2015
n=2,134 employees and dependents
116
Reformulary
Generic
Substitution
141. Click
to
edit
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Reformulary
Group
Inc.
55
York
Street
|
Suite
1400
|
Toronto,
ON
|
M5J
1R7
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