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The Beneplan Co-operative
1
Benefits Plan Administrator’s Workshop
!
December 1, 2015
2015
Beneplan Points of Contact
Vince Principato, Partner
Patricia Thomas, Benefits Consultant
Evelyne Mitskopoulos CNP, Director of Wellness
Johnathan Eagleson, Benefits Associate
Yafa Sakkejha, GM
• 9:30am - Overview of Renewal Calculations
• 10:00am - Plan Administration Guidelines
• 10:30am - Dr. Prouse PhD: Study on Personalized Medicine
• 10:45am - Evelyne Mitskopoulos CNP: Wellness in the
Workplace
• 11:30am - Martin Walker, LLQP, CEBS, The Co-operators
• 12:00pm - Lunch
• 1:00pm - Davies Howe Partners LLP on Benefits Law 
Liability
• 2:30pm - Helen Stevenson, CEO, The Reformulary Group
• 3:30pm - Prize Draw and Adjourn
Agenda
Think like an owner…
…of an insurance
company
Mutual.
Remember:
Insurers  Brokers are paid a
% of the float
!
The leftover profit goes to the
members
The system is not
incentivized to reject the
maximum # of claims…
The system is incentivized
to approve the maximum
# of claims.
Employees Employers
• In FY 2014, 70% of member-owners
received dividends
• 30% of members had deficits absorbed
by the co-operative — i.e. by you!
• Our role is to minimize deficits as much
as possible.
Patronage Dividends
Your Board sets policies designed to protect the
pool: your profits.
Board at the 2013 AGM
Renewals
How are your rates calculated?
• Calculated at Beneplan for health  dental
• Based on the following:
• Weighted average of last 3 years’ usage
• Inflation: 6% Dental; 11% Health
• No IBNR built-in (taken from dividend)
• +Expense factor for fees, commissions,
and taxes (differs by company size)
Rate Setting: Health  Dental
• TLR is a representation of the target profit
that the benefits company would retain.
Target Loss Ratio
0
25
50
75
100
TLR
$75 towards claims
$25 towards fees,
commissions, taxes
$100 in
premiums
• In your company, compare it to
mark-up vs margin on COGS
Target Loss Ratio
0
25
50
75
100
TLR
$75 is the Cost of Goods Sold
$25 is the margin
$100
cost of
shoe
…so what’s the mark-up on COGS?
=75/25, or 33%
• Which is better for the client? A
TLR of 75% or a TLR of 60%?
Target Loss Ratio
0
25
50
75
100
TLR
0
25
50
75
100
TLR
0
25
50
75
100
TLR
• Which proposal would you take?
Target Loss Ratio
Blue Trust
Insurance
True North
Insurance
Monthly
Premium
$3,000 $3,000
Target Loss Ratio 85% 75%
• Now which one would you take?
Target Loss Ratio
Blue Trust
Insurance
True North
Insurance
Monthly
Premium
$3,000 $2,000
Target Loss Ratio 85% 75%
Year
HD
Premium
HD
Claims
#
Months
Fam
Rate $
Usage
$
Weight-
ing
Pop.
2015 100,000 60,000 12 150 90 70% 55.5
2014 90,000 70,000 12 145 112 20% 51.7
2013 85,000 50,000 12 142 83 10% 49.8
Dental inflation 6%
Health inflation 11%
Fees  Taxes 12%
Broker commission 5%
These elements help determine the rate
• Change in health of employees
• Rapid population change
• Turnover
• Average age
• Anti-selection
What affects your consumption?
• Low-Risk and High-Risk Tiers
• High-risk (unlimited drug plan)
• 7% to 15% depending upon the carrier.
• Low-risk (drug cap of $10,000 or less)
• $1 to $2 per Single; $2 to $4 per Family.
• Not EP3 Eligible
• Stop-loss pool is experience-rated - so you pay less if the
pool does well.
Rate Setting: Pooling Charges
• Life, ADD, LTD, CI
• Done at the insurance carrier
• Based on demographics
Rate Setting: Pooled Benefits
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Day-to-Day Administration
27
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Please let us know when….
28
• New employee
• Salary change
• New dependent
• Change of address / beneficiary
• Change to coverage (Single / Family)
• Someone is not actively at work (sick / other leaves)
Beneplan.ca All rights reserved Beneplan Inc 2014
Late Applicants
29
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Who is Eligible to Join
Your Benefit Plan?
30
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Eligibility to Join the Plan
31
• Active employees
• Employed by the employer
• Working on a regular permanent basis
• Working full-time for a minimum # of hours
• Not seasonal
• Member of an eligible class of employees
• Insured under a provincial government health insurance plan
Beneplan.ca All rights reserved Beneplan Inc 2014
Eligibility to Join the Plan
32
• Dependents
• Your legal spouse
• Common-law spouse after 12 months of cohabitation
• Your natural children
• The natural children of your spouse
• Children who are in your guardianship (need legal
docs)
Beneplan.ca All rights reserved Beneplan Inc 2014
Who is not eligible to join?
33
• Inactive employees
• Retired / independent contractors
• Someone employed by a different employer (no common ownership)
• Cannot be your cousin who just came to Canada and is not an employee
• Not working on a regular permanent basis
• Temp workers / part-timers
• Not full-time for a minimum # of hours
• An employee who is not covered under a Canadian provincial health plan.
• Parents / Grandparents / Grandchildren
Beneplan.ca All rights reserved Beneplan Inc 2014
Independent Contractors
34
• Never add an independent contractor onto
your benefit plan
• The CRA will deem them to be an
employee, and therefore, make you and
the individual pay back-owed taxes and
penalties
Beneplan.ca All rights reserved Beneplan Inc 2014
“What if I have many short-term contract
employees who I want to cover?”
35
• Let us know the nature of their work, and if
this is an essential part of your workflow
• If you want to offer them benefits, you
must:
• Enrol all employees in this class, not
only those who ‘choose to join’
Beneplan.ca All rights reserved Beneplan Inc 2014
Participation
36
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Quiz:
Should you give employees the
choice to join the benefit plan?
37
Or should it be mandatory
of employment?
Beneplan.ca All rights reserved Beneplan Inc 201438
It should be mandatory of
employment.
!
In fact, if the insurer finds
out that a minimum # of
participation is not
achieved, they may not
agree to underwrite the risk.
Beneplan.ca All rights reserved Beneplan Inc 201439
How is ‘participation’
defined?
!
Enrolled in all pooled benefits
Life, ADD, WI, LTD, CI
Enrolled in health  dental; or,
Opted out of health  dental only
if they have alternate coverage —
not because they don’t want to join!
Beneplan.ca All rights reserved Beneplan Inc 201440
“But my employees pay
50% of the premiums! I
can’t force someone to pay
this amount if they don’t
want to!”
Actually…you can, and you must.
Do you let employees opt out of other deductions such as CPP?
You can make the benefit plan mandatory of employment.
!
If you don’t want to have this discussion, don’t have employees
share the cost on payroll - instead, put in cost-sharing at the POS
like co-pays or deductibles.
Beneplan.ca All rights reserved Beneplan Inc 201441
“Ok…but I’ve been
operating for years under
this assumption. If they
join now, they will be late
applicants.”
Let us know and we can ask for approval
of an ‘open enrollment’ period if you agree
to enrol all employees onto the plan.
Beneplan.ca All rights reserved Beneplan Inc 2014
Patricia Thomas:
Benefits Audits
42
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Refusal of Benefits Form
Spousal signatures are now required
!
Require an updated form every year
!
Do these forms stand up in court?
43
Beneplan.ca All rights reserved Beneplan Inc 2014
NEMs
Non-evidence maximums
!
Do your employees know what this is,
and have they applied?
44
Beneplan.ca All rights reserved Beneplan Inc 2014
LTD
Earnings definitions
!
Does your insurance policy earnings definition
match your company’s practices?
!
Usually coverage is only for base salary - not
bonuses, dividends, commissions or overtime.
45
Beneplan.ca All rights reserved Beneplan Inc 2014
Booklets
!
Do all employees have the most
up-to-date policy booklet
displaying coverage and
guidelines?
46
Beneplan.ca All rights reserved Beneplan Inc 2014
Plan Administrator
Liability Coverage
!
Does your business liability insurance
have a provision for plan
administration liability? If not, add it!
47
Beneplan.ca All rights reserved Beneplan Inc 2014
Claims
!
If you are processing claims on behalf of your
employees, stop!
!
You don’t want to be accused of a breech of
privacy, or a termination because you knew the
employee was sick because you saw their claims.
48
Beneplan.ca All rights reserved Beneplan Inc 2014
Questions about Coverage
!
Have the employee call the call centre, instead
of asking you, due to privacy.
!
The Co-operators 1-800-667-8164
Standard Life / Manulife 1-800-499-4425
Green Shield Canada 1-888-711-1119
49
Beneplan.ca All rights reserved Beneplan Inc 2014
Catastrophic
Drug Coverage
!
Ontario Trillium Drug
Program
50
Beneplan.ca All rights reserved Beneplan Inc 2014
MF/Situation: An employee has
been prescribed a drug costing
$50,000.
!
Your benefit plan has a 20% copay
= $10,000.
!
The employee’s salary is $40,000.
Now what?
51
Beneplan.ca All rights reserved Beneplan Inc 201453
Sick Leaves.
Beneplan.ca All rights reserved Beneplan Inc 201454
Short-Term
Disability
Beneplan.ca All rights reserved Beneplan Inc 201455
“Boss, I broke my
leg! I need 2
months off.”
Beneplan.ca All rights reserved Beneplan Inc 201456
“Boss, I need to take some
time off. Medical leave.
Maybe 2 weeks, but not
sure. I can try my best to
work from home.”
Beneplan.ca All rights reserved Beneplan Inc 201457
Do you…
A) Pay them full salary?
B) Pay them in full but
encourage them to work from
home?
C) Send them to EI but make a
one-time exception to pay
them the difference.
Beneplan.ca All rights reserved Beneplan Inc 201458
If you don’t have a WI/STD
plan:
!
- Set up a SUB plan as a
placeholder
- A SUB plan allows you to
top-up their EI payments
without any claw-backs
Short Term Disability / WI
0
25
50
75
100
WI
0
25
50
75
100
WI
Premiums
Claims
Beneplan.ca All rights reserved Beneplan Inc 201460
EI Premium
Reduction
Program
Beneplan.ca All rights reserved Beneplan Inc 201461
Long Term Disability
!
Let the employee deal with the
insurer directly: privacy, liability
!
Don’t let them work or earn income
during the elimination period
Beneplan.ca All rights reserved Beneplan Inc 201462
Benefits:
Terminating an
Employee
Beneplan.ca All rights reserved Beneplan Inc 201463
Scenarios
!
- Employee quits
- Terminated with cause
- Severance
- Let us know in advance:
LOA
Beneplan.ca All rights reserved Beneplan Inc 2014
Pharmacogenetics -
Personalized Prescribing
64
S


Personalized 

Prescription 

Plan

Your medications should be
helping you, not hurting you
S Adverse Reaction
S Effectiveness
We are all unique, and so is the way
we metabolize medications
Main factor that predicts medication
response: Genetics
Case Study – Sarah is an employee
who has severe clinical depression
Case Study – Jane is an employee who has
been diagnosed with breast cancer
What do both of these case studies have
in common?
What do both of these case studies
have in common?
Incompatibilities to medication
that make it difficult to
determine the right drug at the
right dose the first time
What is P3?
S P3: Personalized Prescription Plan
S An employee benefit that utilizes a genetic test to
predict medication compatibility
S Not a test to predict disease risk
S Confidential (information does not go to the
insurance company)
S Similar to an allergy test (information cannot hurt
you)
Beneplan Pilot Study – 

How does it work?
1. Enroll your company in Beneplan Pilot
Study
S At no cost to members
S Limited 6 month duration
2. Eligibility
You are eligible to requisition a P3 test if
you are on a medication that we test for
S We test for over 900 brand names of medications
S Psychiatric
S Oncology
S Cardiology
S Gastroenterology
S Pain
S Rheumatology
S Infectious diseases
S See the complete list of drugs at: www.personalizedprescribing.com
S
Questions?
Other Questions?
S Call: 1 (844) 943 – 0210
S Email: info@personalizedprescribing.com
S 100% Confidential
S See Policy Letter in Beneplan Booklet for
more info
S
Thank You!
FDA on Adverse Drug Reactions
We are all unique, and so is the way we
metabolize medications
Evelyne
Mitskopoulos:
Wellness
in the
Workplace
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Disclaimer
The	
   advice	
   given	
   in	
   this	
   presentation	
   is	
   the	
   result	
   of	
  
recommendations	
   from	
   medical	
   doctors	
   and	
  
researchers	
  in	
  the	
  allopathic	
  and	
  complementary	
  health	
  
community.	
  	
  All	
  recommendations	
  are	
  based	
  on	
  clinical	
  
evidence	
   and	
   studies	
   which	
   were	
   published	
   in	
   peer-­‐
reviewed	
  journals.	
  	
  	
  
Any	
  additional	
  advice	
  expressed	
  in	
  this	
  presentation	
  is	
  
opinion.	
  	
  
Prior	
   to	
   making	
   any	
   changes	
   to	
   your	
   diet,	
   taking	
  
supplements	
   or	
   exercising,	
   please	
   consult	
   with	
   your	
  
medical	
  doctor.	
  	
  
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
	
   	
  
!
Warning:	
  The	
  information	
  you	
  are	
  about	
  to	
  receive	
  
may	
   cause	
   you	
   or	
   your	
   employees	
   to	
   enjoy	
   their	
  
Job.
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Root	
  causes	
  that	
  affect	
  work	
  performance
!
• Lack	
  of	
  physical	
  activity	
  
• Inadequate	
  nutrition	
  (diet	
  high	
  in	
  fat,	
  starch	
  	
  
sugar)	
  
• Chronic	
  Stress
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Barriers	
  affecting	
  Employees
1) Lack	
  of	
  Time	
  
!
2) Lack	
  of	
  Motivation	
  
!
3) Lack	
  of	
  Energy
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
What	
  can	
  we	
  do	
  at	
  the	
  Workplace?
• Healthy	
  food	
  options	
  at	
  work	
  
• Health	
  spending	
  accounts	
  e.g.	
  exercise	
  classes	
  
• Employee	
  Assistance	
  Program	
  (EAP)	
  
• Employers	
  need	
  to	
  be	
  flexible	
  with	
  Employee	
  
e.g.	
  Time	
  to	
  allow	
  them	
  to	
  attend	
  exercise	
  class	
  
• Rewards	
  for	
  accomplishments	
  e.g.	
  Prizes	
  to	
  walk	
  to	
  
work	
  /	
  weight	
  loss	
  competition	
  
• Health	
  day	
  exhibition	
  at	
  work	
  or	
  tickets	
  to	
  events
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
How	
  to	
  get	
  Started?
• Surveys,	
  lunchtime	
  meetings,	
  posters	
  
• Health	
  Risk	
  Assessments	
  conducted	
  by	
  
companies	
  in-­‐house	
  (Medisys)	
  
• Wellness	
  committee	
  with	
  management	
  support	
  	
  
• Follow	
  up	
  in	
  6	
  mos.	
  to	
  measure	
  effectiveness
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
• Know	
  your	
  demographics	
  	
  
• Know	
  your	
  attendance	
  rates	
  	
  
• Know	
  your	
  Data	
  -­‐	
  drug	
  claims	
  experience	
  to	
  see	
  
top	
  5	
  drugs	
  used	
  e.g.	
  antidepressants,	
  metabolic	
  
syndrome	
  drugs,	
  painkillers	
  
• Know	
  your	
  employees.	
  	
  What	
  are	
  their	
  needs,	
  
attitudes	
  and	
  preferences?
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
What	
  is	
  the	
  Cost	
  of	
  Doing	
  Nothing?
• Increased	
  Employee	
  turnover	
  
• Reduced	
  efficiency	
  	
  productivity	
  
• Higher	
  stress	
  
• Every	
  $	
  spend	
  on	
  wellness	
  generates	
  $3-­‐5	
  return	
  on	
  
investment	
  (Source:	
  Benefits	
  Canada	
  )	
  
• Giving	
  employees	
  tools	
  to	
  achieve	
  their	
  goals	
  and	
  
stats	
  show	
  88%	
  success	
  rate	
  (Benefits	
  Canada)	
  
• Budget	
  –	
  Employer	
  to	
  support	
  and	
  employee	
  can	
  
raise	
  funds	
  such	
  as	
  dress	
  down	
  day	
  $2.00
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Protect	
  our	
  Brains
Reduce	
  sugars	
  and	
  white	
  refined	
  carbs.	
  	
  These	
  
foods	
  “caramelize”	
  the	
  coating	
  around	
  our	
  brain,	
  
as	
  well	
  as	
  collagen	
  throughout	
  the	
  body.	
  (Source:	
  
Optimum	
  Nutrition	
  for	
  the	
  Mind)	
  
!
Add	
  lean	
  proteins	
  (fish,	
  eggs,	
  whey	
  protein	
  powder	
  
contain	
  amino	
  acids	
  that	
  are	
  building	
  blocks	
  for	
  
brain	
  chemical	
  messengers	
  	
  stabilize	
  blood	
  sugar	
  
levels)
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Omega	
  3	
  Fatty	
  Acids	
  (3,000	
  mg	
  daily)	
  	
  
• Decreases	
  inflammation	
  in	
  the	
  brain	
  	
  central	
  
nervous	
  system	
  
• Ensures	
  adequate	
  healthy	
  fats	
  to	
  form	
  the	
  outer	
  
coating	
  of	
  neurons,	
  and	
  helps	
  prevent	
  abnormal	
  
plaque	
  buildup	
  that	
  contribute	
  to	
  several	
  
neurological	
  conditions	
  and	
  impair	
  memory	
  
(Source:	
  Optimum	
  Nutrition	
  for	
  the	
  Mind,	
  
Patrick	
  Holford)
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Sleep	
  and	
  Melatonin
• Deep	
  sleep	
  (REM),	
  7-­‐9	
  hours	
  nightly	
  for	
  
cognition,	
  memory	
  and	
  tissue	
  repair	
  
• Melatonin	
  –	
  before	
  bedtime	
  3	
  mg,	
  regardless	
  of	
  
sleep	
  patterns,	
  is	
  a	
  powerful	
  free	
  radical	
  
scavenger	
  and	
  anti-­‐inflammatory	
  for	
  the	
  brain.	
  	
  
– Most	
  important	
  nutrient	
  for	
  prevention	
  of	
  Dementia	
  
and	
  Alzheimer’s	
  (Source:	
  	
  Mind	
  Over	
  Matter	
  –	
  
Women’s	
  Brain	
  Health	
  Initiative)
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Meditation
• Increases	
  delta	
  wave	
  activity	
  
(calm	
  brain	
  wave	
  in	
  stage	
  4	
  sleep)	
  
• Inhibits	
  cortisol	
  production	
  
• Improves	
  blood	
  flow	
  
• 15-­‐30	
  minutes/day	
  for	
  8	
  wks	
  
• Improves	
  hippocampal	
  activity	
  (key	
  area	
  of	
  brain	
  that	
  
shrinks	
  in	
  dementia)	
  
• Improves	
  short-­‐term	
  memory,	
  focus,	
  cognitive	
  function,	
  
neural	
  connectivity	
  	
  transmission	
  
• (Source:	
  	
  Mind	
  Over	
  Matter	
  –	
  Women’s	
  Brain	
  Health	
  Initiative)
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Sitting	
  Disease
• Canadian	
  adults	
  spend	
  ¾	
  of	
  their	
  waking	
  hours	
  each	
  day	
  
sitting	
  or	
  reclining	
  	
  children	
  2/3	
  being	
  sedentary	
  
• Body’s	
  tissues,	
  organs	
  and	
  metabolism	
  aren’t	
  engaged,	
  
heart,	
  lungs	
  	
  muscles	
  go	
  into	
  hibernation	
  and	
  atrophy	
  
• Simply	
  standing	
  up	
  over	
  30	
  times	
  a	
  day	
  is	
  a	
  powerful	
  
antidote	
  to	
  long	
  periods	
  of	
  sitting	
  and	
  is	
  more	
  effective	
  
than	
  walking	
  -­‐	
  it’s	
  how	
  often	
  you	
  interrupt	
  that	
  sitting	
  
that	
  is	
  GOOD	
  for	
  you	
  	
  
• Ex:	
  housework,	
  gardening,	
  cooking,	
  photocopier,	
  and	
  
even	
  just	
  standing	
  up	
  every	
  10	
  minutes
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Vitamins	
  –

	
  an	
  essential	
  part	
  of	
  healthy	
  living
• Vitamin	
  C	
  –	
  strengthens	
  blood	
  vessel	
  walls,	
  prevents	
  
infection	
  	
  aids	
  in	
  body’s	
  recovery	
  
• Vitamin	
  D	
  –	
  “sunshine	
  vitamin”,	
  strengthens	
  bones	
  
(calcium	
  absorption),	
  increases	
  immune	
  system,	
  brain	
  
health	
  
• B	
  Vitamins	
  –	
  helps	
  to	
  regulate	
  body’s	
  energy,	
  blood	
  
sugar	
  	
  antioxidant	
  mechanisms.	
  	
  For	
  strong	
  immune	
  
system,	
  red	
  blood	
  cell	
  	
  antibody	
  formation,	
  vision	
  	
  
healthy	
  skin	
  
• Vitamin	
  E	
  –	
  body’s	
  defense	
  against	
  illness	
  and	
  
disease,	
  and	
  chronic	
  stress
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Vision	
  	
  Eye	
  Twitches
• Take	
  frequent	
  eye	
  breaks	
  every	
  20	
  minutes	
  
• Reduce	
  glare	
  from	
  windows	
  or	
  lights	
  by	
  repositioning	
  computers	
  and	
  
using	
  dimmer	
  lights	
  
• Use	
  a	
  screen	
  filter,	
  or	
  control	
  screen	
  contrast	
  to	
  cut	
  down	
  on	
  glare	
  	
  
• Wear	
  sunglasses	
  or	
  hat	
  in	
  bright	
  sunlight	
  
• Discuss	
  your	
  medications	
  with	
  Eye	
  doctor	
  as	
  they	
  can	
  further	
  damage	
  
health	
  of	
  your	
  eye	
  (especially	
  epilepsy	
  	
  psychosis	
  drugs)	
  
• Use	
  moisturizing	
  eye	
  drops	
  to	
  lubricate	
  irritated	
  eyes	
  
• Sleep	
  adequately.	
  Reduce	
  caffeine	
  and	
  alcohol.	
  	
  Do	
  not	
  smoke.	
  
• Compress	
  of	
  warm	
  water	
  sterile	
  pad
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Scalene
• Muscles	
  on	
  side	
  of	
  neck	
  
• Also	
  known	
  as	
  a	
  group	
  of	
  respiratory	
  muscles	
  
• They	
  respond	
  or	
  react	
  to	
  the	
  breathing	
  pattern	
  
• Necessary	
  for	
  your	
  diaphragm	
  to	
  go	
  up	
  and	
  down	
  with	
  
inhalation	
  and	
  exhalation	
  
• Taking	
  short	
  breathes	
  due	
  to	
  stress	
  response	
  inhibits	
  
diaphragm	
  movement	
  and	
  scalene	
  tighten	
  
• When	
  tightened	
  can	
  cause	
  headaches,	
  neck	
  pain	
  and	
  
over	
  time	
  discs	
  clamp	
  down	
  causing	
  degenerative	
  disc	
  
disease
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Stress	
  	
  Anxiety
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
Laughter	
  –	
  What	
  a	
  way	
  to	
  Go!
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
Why	
  is	
  Nutrition	
  so	
  Important?

Now	
  vs	
  100	
  years	
  ago…
Less	
  Nutrients	
  available	
  because:	
  
• Soil	
  depletion	
  
• Artificial	
  fertilizers	
  
• Sterile	
  soil	
  
• Fruits	
  	
  vegetables	
  picked	
  unripe	
  
• Transportation	
  	
  storage	
  of	
  foods	
  degrade	
  
• Irradiation	
  
• Processed/junk	
  foods	
  
• Less	
  raw	
  foods,	
  more	
  cooked	
  
• Poor	
  digestion	
  	
  absorption	
  
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca
When	
  all	
  else	
  fails	
  here	
  is	
  your	
  prescription…
Evelyne	
  Mitskopoulos,	
  Director	
  of	
  Wellness,	
  Beneplan	
  Inc	
  	
  1	
  (800)	
  387-­‐1670	
  x	
  226	
  evelyne@beneplan.ca	
  
To	
  book	
  a	
  wellness	
  lunch	
  	
  learn	
  at	
  your	
  company,	
  
please	
  contact:	
  
!
Evelyne	
  Mitskopoulos	
  CNP	
  
Evelyne@Beneplan.ca	
  
1-­‐800-­‐387-­‐1670	
  x226	
  
!
There	
  is	
  no	
  charge	
  for	
  members	
  of	
  the	
  co-­‐operative.
Beneplan.ca All rights reserved Beneplan Inc 2014
Martin Walker -
The Co-operators Life
103
LUNCH: 12:00 TO 1:00
DAVIES HOWE PARTNERS LLP
Beneplan.ca All rights reserved Beneplan Inc 2014
Reformulary Results 2015
Average - Beneplan block April 1 2015 to October 31 2015
n=2,134 employees and dependents
116
Reformulary
Generic
Substitution
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  use	
  only
!
~ Overview Presentation – 1 December 2015 ~
!
Beneplan: Annual Plan Administrator's Workshop
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   118
A	
  Lesson	
  in	
  Winning	
  Drug	
  Plan	
  Design	
  with	
  Reformulary
✓ YEAR	
  1	
  SAVINGS:	
  drug	
  spend	
  
decrease	
  to	
  $75,300	
  
✓ YEAR	
  2	
  SAVINGS:	
  drug	
  spend	
  
deceased	
  further	
  to	
  $72,800	
  
✓ ENGAGED	
  EMPLOYEES
Case	
  Study
Restaurant	
  Chain	
  
✓195	
  lives	
  
✓$83,000	
  drug	
  plan	
  spend	
  

pre-­‐Reformulary	
  
✓Implemented	
  the	
  Reformulary	
  in	
  
2013	
  
!
!
RESULTS
28%
savings
“We	
  recognize	
  our	
  drug	
  plan	
  as	
  an	
  investment	
  in	
  the	
  
overall	
  health	
  and	
  well-­‐being	
  of	
  our	
  people.	
  Our	
  drug	
  
plan	
  encourages	
  our	
  employees	
  to	
  be	
  engaged	
  and	
  
make	
  sensible	
  choices	
  about	
  the	
  prescription	
  drugs	
  they	
  
are	
  taking.”	
  
“A	
  benefit	
  plan	
  that	
  reflects	
  our	
  culture	
  is	
  important…	
  
and	
  a	
  good	
  prescription	
  drug	
  plan	
  is	
  a	
  big	
  part	
  of	
  it.”
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  edit	
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  rights	
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  and	
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Impact	
  of	
  new	
  Hep	
  C	
  drugs	
  on	
  actual	
  employer	
  plan
✓ SAVINGS:	
  Net	
  of	
  dispensing	
  fee,	
  plan	
  
spend	
  was	
  $1.5	
  million	
  
✓ HEP	
  C:	
  Increase	
  in	
  hep	
  C	
  spend,	
  from	
  
$476	
  to	
  $176,000	
  for	
  0.07%	
  of	
  
members	
  
✓ MANAGE:	
  16.1%	
  savings	
  offset	
  
increased	
  specialty	
  drug	
  spend…
Case	
  Study
B2B	
  Employer	
  Plan	
  
✓2,200	
  lives	
  
✓$2	
  million	
  drug	
  plan	
  spend	
  

pre-­‐Reformulary	
  
✓$111,919	
  spent	
  on	
  biologics	
  

for	
  0.23%	
  of	
  members	
  
✓Implemented	
  the	
  Reformulary	
  in	
  
2014	
  
!
!
RESULTS
7.4%
net savings
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  Reformulary	
  Group.	
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  and	
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   120
The	
  case	
  for	
  a	
  smarter	
  drug	
  plan
1.	
  Higher	
  cost	
  drug	
  claims	
  are	
  having	
  a	
  material	
  effect	
  on	
  insurers	
  and	
  
employers,	
  with	
  employers	
  carrying	
  most	
  of	
  the	
  incremental	
  increase	
  
through	
  increased	
  pooling	
  rates	
  
!
2.	
  When	
  drug	
  plans	
  are	
  well-­‐designed,	
  employees	
  can	
  become	
  informed	
  and	
  
involved,	
  and	
  make	
  choices	
  consistent	
  with	
  contributing	
  to	
  the	
  long-­‐term	
  
sustainability	
  of	
  the	
  plan	
  
!
3.	
  Drugs	
  are	
  the	
  most	
  expensive	
  benefit	
  in	
  your	
  health	
  benefit	
  plan;	
  current	
  
drug	
  plans	
  are	
  not	
  providing	
  maximum	
  value	
  for	
  money
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  edit	
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  rights	
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  and	
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  use	
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   121
The	
  Reformulary
The	
  Reformulary®	
  is	
  an	
  innovative	
  “formulary”	
  (or	
  list	
  of	
  drugs),	
  built	
  
based	
  on	
  evidence.	
  Our	
  formulary	
  uses	
  tiers	
  and	
  co-­‐pays	
  to	
  promote	
  
drugs	
  that	
  provide	
  the	
  best	
  healthcare	
  value.	
  By	
  encouraging	
  employees	
  
to	
  use	
  similarly	
  effective	
  drugs	
  that	
  are	
  the	
  most	
  affordable,	
  this	
  ensures	
  
long-­‐term	
  sustainability	
  of	
  your	
  drug	
  plan	
  
!
Clients	
  have	
  realized	
  savings	
  of	
  between	
  9%	
  and	
  15%	
  in	
  drug	
  spend
Our	
  partners
Other	
  channels
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  to	
  edit	
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   122
1.	
  We	
  do	
  the	
  homework
We	
  review	
  all	
  drugs,	
  and	
  we	
  actively	
  
monitor	
  new	
  drugs	
  coming	
  to	
  market	
  
!
Each	
  drug	
  on	
  our	
  formulary	
  has	
  been	
  
evaluated	
  by	
  an	
  impartial	
  	
  independent	
  
Expert	
  Committee,	
  comprising	
  practicing	
  
physicians	
  and	
  pharmacists.	
  They	
  evaluate:	
  
•Clinical	
  effectiveness	
  
•Cost-­‐effectiveness	
  
•Real-­‐world	
  evidence	
  (patient	
  experiences	
  in	
  the	
  real-­‐
world)	
  
!
Our	
  evidence-­‐based	
  review	
  process	
  is	
  more	
  
than	
  4	
  years	
  old.	
  We	
  manage	
  it	
  using	
  an	
  
international	
  patent-­‐pending	
  process
Based	
  on	
  this	
  
evidence-­‐based	
  
review,	
  we	
  
categorize	
  drugs	
  as	
  
preferred	
  and	
  non-­‐
preferred,	
  with	
  
different	
  

co-­‐pays…
WHAT	
  WE	
  DO	
  (behind	
  the	
  scenes)
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  to	
  edit	
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  2015	
  Reformulary	
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  rights	
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   123
Drugs	
  that	
  offer	
  the	
  
best	
  healthcare	
  value,	
  
and	
  are	
  always	
  the	
  
most	
  affordable	
  
(lowest	
  member	
  co-­‐
pay)
Preferred
drugs (tier 1)
Drugs	
  that	
  provide	
  less	
  
healthcare	
  value	
  than	
  
preferred	
  drugs.	
  
For	
  every	
  non-­‐preferred	
  
drug,	
  there	
  is	
  a	
  clinically	
  
similar	
  alternative	
  on	
  tier	
  
1	
  at	
  lowest	
  co-­‐pay
Non-preferred
drugs (tier 2)
Non-preferred
drugs (tier 3)
Drugs	
  that	
  provide	
  the	
  
least	
  healthcare	
  value,	
  
and	
  have	
  the	
  highest	
  
member	
  co-­‐pay.	
  
For	
  every	
  non-­‐preferred	
  
drug,	
  there	
  is	
  a	
  clinically	
  
similar	
  alternative	
  on	
  tier	
  
1
Preferred	
  and	
  non-­‐preferred	
  drugs
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High	
  cost	
  specialty	
  drugs	
  are	
  reviewed	
  by	
  our	
  Expert	
  Committee.	
  We	
  
prepare	
  detailed	
  clinical	
  criteria	
  based	
  on	
  evidence,	
  as	
  to	
  which	
  drugs	
  
are	
  most	
  appropriate	
  for	
  which	
  groups	
  of	
  patients.	
  Drugs	
  such	
  as:	
  
!
Sovaldi	
  	
  |	
  Harvoni	
  	
  |	
  Vimizim	
  	
  |	
  Kalydeco	
  	
  |	
  Inflectra	
  |	
  Praluent*	
  |	
  Repatha	
  
!
These	
  drugs	
  require	
  prior	
  approval,	
  meaning	
  that	
  members	
  must	
  meet	
  
the	
  specific	
  clinical	
  criteria	
  in	
  order	
  to	
  be	
  approved	
  for	
  coverage	
  	
  
Impactful	
  management	
  of	
  specialty	
  drugs
*  Not  yet  approved  in  Canada;  will  be  reviewed  by  our  Expert  Committee  and  likely  only  available  via  Special  Authorization
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Impact	
  of	
  one	
  drug	
  (PCSK9	
  Inhibitor)	
  on	
  total	
  plan	
  costs	
  over	
  3	
  years
$22,974
$23,384
$31,412
$229,792
$223,845
$314,116
$459,484
$467,698
$628,231
37%
INCREASE
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All-­‐in-­‐One
Benefit	
  from	
  our	
  
negotiating	
  power	
  
!
Generic	
  
substitution
Therapeutic	
  
alternatives
Communication	
  

tools,	
  including	
  
DrugFinder
Special	
  authorization	
  
for	
  specialty	
  	
  high	
  
cost	
  drugs
2.	
  Employer	
  communicates	
  just	
  one	
  change
Quantity	
  limits;	
  	
  
Step	
  therapy	
  
!
WHAT	
  YOU	
  DO
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To	
  ensure	
  a	
  smooth	
  transition,	
  plan	
  members	
  get	
  access	
  to	
  these	
  
engagement	
  tools	
  …
We	
  make	
  it	
  easy	
  for	
  people	
  to	
  switch
Dr Mike video
Most	
  members	
  are	
  not	
  impacted	
  by	
  moving	
  to	
  the	
  Reformulary
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Tells	
  employees	
  exactly	
  what	
  drugs	
  are	
  covered,	
  on	
  which	
  tier,	
  and	
  at	
  what	
  co-­‐pay
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3.	
  Best-­‐In-­‐Class	
  Experience	
  	
  Results.	
  
Company	
   Drug	
  spend Number	
  of	
  claimants Plan	
  savings Generic	
  penetration
Return	
  on	
  Investment	
  
(ROI)
Employer	
  A 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  5,264,207	
   10,779 9% 83% 1711%
Employer	
  B 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  7,043,802	
   18,305 9% 82% 1141%
Employer	
  C 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  75,272	
   195 28% 65% 200%
Employer	
  D 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  411,288	
   850 9% 81% 473%
Employer	
  E 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  4,968,283	
   9,467 7% 82% 1293%
Employer	
  F 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1,495,065	
   3,070 18% 79% 1650%
Employer	
  G 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  428,693	
   1,067 8% 79% 401%
Employer	
  H 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  90,411	
   218 9% 81% 160%
Employer	
  I 	
  $	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  219,582	
   543 39% 77% 2346%
Notes	
  
Number	
  of	
  claimants	
  includes	
  employees	
  and	
  dependents	
  that	
  made	
  a	
  claim	
  
Savings	
  percentage	
  based	
  on	
  Per	
  Member	
  Per	
  Month	
  (PMPM),	
  based	
  on	
  drugs	
  tiered	
  on	
  the	
  Reformulary	
  
Generic	
  penetration	
  refers	
  to	
  rate	
  at	
  which	
  generic	
  drug	
  is	
  substituted	
  (dispensed)	
  in	
  place	
  of	
  the	
  original	
  brand	
  name	
  drug	
  
Generic	
  fill	
  rate	
  refers	
  to	
  the	
  number	
  of	
  prescriptions	
  for	
  generic	
  drugs	
  as	
  a	
  percentage	
  of	
  all	
  prescriptions	
  dispensed	
  
Plan	
  members	
  taking	
  preferred	
  drugs	
  refers	
  to	
  the	
  percentage	
  of	
  prescriptions	
  by	
  members	
  for	
  preferred	
  drugs	
  
Return	
  on	
  Investment	
  (ROI)	
  is	
  calculated	
  as	
  the	
  cost	
  of	
  subscribing	
  to	
  the	
  Reformulary,	
  minus	
  the	
  savings,	
  divided	
  by	
  the	
  cost
WHAT	
  YOU	
  GET
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Our	
  offerings
What:  Interactive  tool  for  members  to  look  up  preferred    non-­‐
preferred  drugs,  and  drug  alternatives  |  Enables  more  affordable  
choices  for  Canadians  
!
!
Who:  Offered  to  all  Reformulary    Reformulary  Select  clients
What:  Same  great  formulary  |  Delivers  meaningful  savings  |  
Preferred  (no  or  little  co-­‐pay)  and  non-­‐preferred  drugs  (higher  co-­‐
pay)  |  All  members  grandfathered  on  implementation  so  no  
member  impact  |  Access  to  DrugFinder  to  encourage  member  
behavior  change  
!
Who:  Small  to  medium  businesses;  association  plans;  unions
What:  Evidence-­‐based  formulary  |  100%  track  record  of  delivering  
savings  to  clients  (typically  9  to  15%)  |  Preferred  (no  or  little  co-­‐pay)  
and  non-­‐preferred  drugs  (higher  co-­‐pay)  |  Personalized  
communication  to  members    access  to  DrugFinder  successfully  
effects  member  behavior  change  
!
Who:  Corporate  Canada
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Potential	
  next	
  steps
ReModel  –  quick  estimate  of  your  potential  
savings  based  on  implementing  the  
Reformulary;  models  top  100  DINs  (no  fee)  
Full  Model  –  detailed,  claims  level  modelling  
of  potential  savings    member  impact  based  
on  implementing  the  Reformulary  (fee)
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1. All	
  drugs	
  on	
  the	
  Reformulary–	
  and	
  new	
  drugs	
  coming	
  to	
  market	
  –	
  are	
  reviewed	
  
by	
  experts.	
  	
  	
  
2. Our	
  Expert	
  Committee	
  is	
  credible,	
  unbiased	
  and	
  independent.	
  	
  	
  
3. The	
  Reformulary	
  includes	
  all	
  drugs.	
  	
  	
  
4. We	
  already	
  found	
  the	
  best	
  price.	
  	
  	
  
5. We	
  create	
  informed	
  consumers.	
  	
  	
  
6. Our	
  results	
  speak	
  for	
  themselves.	
  	
  
!
!
There	
  is	
  no	
  other	
  offering	
  in	
  the	
  market	
  as	
  comprehensive	
  and	
  
proven	
  as	
  the	
  Reformulary.
In	
  summary…
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Appendix
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Hammond Power Solutions:	
  
Innovation in its drug plan design	
  
!
Hammond Power Solutions is the largest manufacturer of electrical dry-type transformers and
related engineered magnetic devices in North America. A family-owned business for over 97
years, Hammond Power has grown into an industry leader with 1,400 employees, 12
manufacturing facilities and 8 regional warehouses.
!
“Being more open to change and looking for better ways” – innovation – is one of five core values
at Hammond Power. That innovation extends into employee health benefits, whereby the
company provides benefits to both its union and non-unionized staff, including extended health
care and prescription drug benefits. Hammond Power was looking for better ways to provide
prescription drug benefits, offering the best possible value while encouraging members to
become more involved in their drug and health decisions.
!
In October 2014, Hammond Power seamlessly implemented the Reformulary® within their
salaried employees. Marta Dawe, Human Resource Manager, commented on the smooth
implementation with members actively using DrugFinder. She states, “We are very pleased
overall with the implementation of the Reformulary. We followed a step-by-step, phased launch
approach established by our insurance provider and Reformulary Group that made for a trouble-
free transition. Communication to members was personalized, thorough and easy to understand.”	
  
	
  
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Trillium Health Partners creating a “new kind of healthcare”, which includes the Reformulary
!
Trillium Health Partners is a leading hospital in Canada with an outstanding record of performance, fiscal
responsibility, and quality patient care. The hospital encompasses the Credit Valley Hospital, Mississauga
Hospital, and Queensway Health Centre. Trillium Health Partners has set out a vision and plan to create
a “new kind of healthcare for a healthier community”, with goals to achieve quality, access, and
sustainability.
!
With an organization-wide commitment to quality, access, and sustainability, Trillium Health Partners
was looking for ways to achieve greater employee choice and long-term sustainability from its drug
plan. After careful consideration, Trillium Health Partners made the decision to implement the
Reformulary as a part of the benefits plan for non-unionized staff. Drug plans powered by Reformulary
are structured and managed to maximize value and encourage coverage of drug products that are
effective, safe and cost efficient.
!
Karli Farrow, Vice President, Strategy, People, and Corporate Governance explains, “When we sat down
and looked closely at the modeling that Reformulary provided, we saw opportunities to provide better
value in our drug plan to members. This aligns with our record of fiscal responsibility and providing
quality benefits to our staff.”
!
The first hospital in Canada to implement, Trillium Health Partners successfully implemented the
Reformulary on January 1, 2015. Today, these Trillium plan members have access to DrugFinder to
become more engaged in their health care decisions by choosing preferred drugs in their plan.
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Reformulary	
  Results	
  2014	
  
!
•Smooth	
  implementation	
  
!
•9.4%	
  savings,	
  per	
  member	
  per	
  month	
  
!
•Engaged	
  employees
Real	
  Estate	
  
150	
  lives	
  
!
•Medium	
  sized	
  real	
  estate	
  company	
  
!
•Management	
  considered	
  Reformulary	
  over	
  a	
  year	
  ago,	
  
BUT...	
  
!
•…were	
  concerned	
  about	
  rocking	
  the	
  boat	
  
!
•“We	
  did	
  some	
  cost	
  projections	
  on	
  the	
  demographics	
  of	
  
our	
  employee	
  base	
  and	
  drug	
  spend.	
  We	
  were	
  concerned	
  
about	
  our	
  plan's	
  sustainability	
  —	
  and	
  knew	
  we	
  needed	
  
to	
  act	
  quickly”	
  
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University	
  
2,700	
  lives	
  
!
•University	
  provides	
  negotiated	
  healthcare	
  benefits	
  to	
  
unionized	
  faculty	
  and	
  staff,	
  as	
  well	
  as	
  salaried	
  staff	
  
!
•University	
  	
  OPSEU	
  in	
  bargaining	
  in	
  2014.	
  University	
  
looking	
  for	
  ways	
  to	
  achieve	
  greater	
  value,	
  and	
  open	
  to	
  
new	
  or	
  improved	
  benefits	
  that	
  are	
  ‘cost-­‐manageable’.	
  
OPSEU	
  had	
  requests	
  for	
  improved	
  benefits	
  in	
  certain	
  
areas	
  
!
•Successfully	
  bargaining,	
  and	
  implemented	
  
!
•University	
  now	
  tabling	
  with	
  another	
  union
Results	
  To-­‐date	
  
!
•Smooth	
  implementation	
  
!
•Participated	
  in	
  town	
  hall	
  meeting	
  with	
  
200	
  OPSEU	
  members	
  
!
•“…both	
  the	
  members	
  in	
  attendance	
  
and	
  I	
  found	
  it	
  extremely	
  informative	
  …
feedback	
  from	
  members	
  has	
  been	
  for	
  
the	
  most	
  part	
  quite	
  position”
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National	
  Freight	
  and	
  Courier	
  Service	
  	
  
2,000	
  lives	
  
!
•Recent	
  downsizing.	
  Employee	
  survey	
  identified	
  that	
  
employees	
  placed	
  little	
  value	
  on	
  the	
  company’s	
  health	
  
and	
  dental	
  plans	
  
!
•Company	
  determined	
  that	
  plan	
  was	
  not	
  competitive	
  
and	
  needed	
  major	
  improvements	
  in	
  order	
  to	
  better	
  
engage	
  and	
  provide	
  value	
  to	
  employees	
  
!
•Company	
  wanted	
  to	
  align	
  their	
  drug	
  plan	
  with	
  two	
  of	
  
the	
  company’s	
  values:	
  ‘People	
  first’	
  and	
  ‘transparency’
Reformulary	
  Results	
  2015	
  
!
•Smooth	
  implementation	
  
!
•Engaged	
  employees
Click	
  to	
  edit	
  Master	
  title	
  style
Reformulary	
  Group	
  Inc.	
  
55	
  York	
  Street	
  |	
  Suite	
  1400	
  |	
  Toronto,	
  ON	
  |	
  M5J	
  1R7	
  
!
!
www.reformulary.com	
  
!
http://www.reformulary.com/index_en.php?page=drugfinder
Mark Faiz
Chairman
mfaiz@beneplan.ca
!
Vince Principato
President
vprincipato@beneplan.ca
!
Yafa Sakkejha
GM
yafa@beneplan.ca
!
The Beneplan Co-operative
150 Ferrand Drive Suite 500
Toronto Ontario M3C 3E5
1.800.387.1670
beneplan.ca
142
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Beneplan - Benefits Law & Admin Workshop - December 1 2015 - Mississauga, Ontario, Canada

  • 1. The Beneplan Co-operative 1 Benefits Plan Administrator’s Workshop ! December 1, 2015 2015
  • 2. Beneplan Points of Contact Vince Principato, Partner Patricia Thomas, Benefits Consultant Evelyne Mitskopoulos CNP, Director of Wellness Johnathan Eagleson, Benefits Associate Yafa Sakkejha, GM
  • 3. • 9:30am - Overview of Renewal Calculations • 10:00am - Plan Administration Guidelines • 10:30am - Dr. Prouse PhD: Study on Personalized Medicine • 10:45am - Evelyne Mitskopoulos CNP: Wellness in the Workplace • 11:30am - Martin Walker, LLQP, CEBS, The Co-operators • 12:00pm - Lunch • 1:00pm - Davies Howe Partners LLP on Benefits Law Liability • 2:30pm - Helen Stevenson, CEO, The Reformulary Group • 3:30pm - Prize Draw and Adjourn Agenda
  • 4. Think like an owner…
  • 7. Remember: Insurers Brokers are paid a % of the float ! The leftover profit goes to the members
  • 8. The system is not incentivized to reject the maximum # of claims…
  • 9. The system is incentivized to approve the maximum # of claims.
  • 11. • In FY 2014, 70% of member-owners received dividends • 30% of members had deficits absorbed by the co-operative — i.e. by you! • Our role is to minimize deficits as much as possible. Patronage Dividends
  • 12. Your Board sets policies designed to protect the pool: your profits. Board at the 2013 AGM
  • 13. Renewals How are your rates calculated?
  • 14. • Calculated at Beneplan for health dental • Based on the following: • Weighted average of last 3 years’ usage • Inflation: 6% Dental; 11% Health • No IBNR built-in (taken from dividend) • +Expense factor for fees, commissions, and taxes (differs by company size) Rate Setting: Health Dental
  • 15. • TLR is a representation of the target profit that the benefits company would retain. Target Loss Ratio 0 25 50 75 100 TLR $75 towards claims $25 towards fees, commissions, taxes $100 in premiums
  • 16. • In your company, compare it to mark-up vs margin on COGS Target Loss Ratio 0 25 50 75 100 TLR $75 is the Cost of Goods Sold $25 is the margin $100 cost of shoe …so what’s the mark-up on COGS? =75/25, or 33%
  • 17. • Which is better for the client? A TLR of 75% or a TLR of 60%? Target Loss Ratio 0 25 50 75 100 TLR 0 25 50 75 100 TLR 0 25 50 75 100 TLR
  • 18. • Which proposal would you take? Target Loss Ratio Blue Trust Insurance True North Insurance Monthly Premium $3,000 $3,000 Target Loss Ratio 85% 75%
  • 19. • Now which one would you take? Target Loss Ratio Blue Trust Insurance True North Insurance Monthly Premium $3,000 $2,000 Target Loss Ratio 85% 75%
  • 20. Year HD Premium HD Claims # Months Fam Rate $ Usage $ Weight- ing Pop. 2015 100,000 60,000 12 150 90 70% 55.5 2014 90,000 70,000 12 145 112 20% 51.7 2013 85,000 50,000 12 142 83 10% 49.8 Dental inflation 6% Health inflation 11% Fees Taxes 12% Broker commission 5% These elements help determine the rate
  • 21. • Change in health of employees • Rapid population change • Turnover • Average age • Anti-selection What affects your consumption?
  • 22. • Low-Risk and High-Risk Tiers • High-risk (unlimited drug plan) • 7% to 15% depending upon the carrier. • Low-risk (drug cap of $10,000 or less) • $1 to $2 per Single; $2 to $4 per Family. • Not EP3 Eligible • Stop-loss pool is experience-rated - so you pay less if the pool does well. Rate Setting: Pooling Charges
  • 23. • Life, ADD, LTD, CI • Done at the insurance carrier • Based on demographics Rate Setting: Pooled Benefits
  • 24.
  • 25.
  • 26.
  • 27. Beneplan.ca All rights reserved Beneplan Inc 2014 Day-to-Day Administration 27
  • 28. Beneplan.ca All rights reserved Beneplan Inc 2014 Please let us know when…. 28 • New employee • Salary change • New dependent • Change of address / beneficiary • Change to coverage (Single / Family) • Someone is not actively at work (sick / other leaves)
  • 29. Beneplan.ca All rights reserved Beneplan Inc 2014 Late Applicants 29
  • 30. Beneplan.ca All rights reserved Beneplan Inc 2014 Who is Eligible to Join Your Benefit Plan? 30
  • 31. Beneplan.ca All rights reserved Beneplan Inc 2014 Eligibility to Join the Plan 31 • Active employees • Employed by the employer • Working on a regular permanent basis • Working full-time for a minimum # of hours • Not seasonal • Member of an eligible class of employees • Insured under a provincial government health insurance plan
  • 32. Beneplan.ca All rights reserved Beneplan Inc 2014 Eligibility to Join the Plan 32 • Dependents • Your legal spouse • Common-law spouse after 12 months of cohabitation • Your natural children • The natural children of your spouse • Children who are in your guardianship (need legal docs)
  • 33. Beneplan.ca All rights reserved Beneplan Inc 2014 Who is not eligible to join? 33 • Inactive employees • Retired / independent contractors • Someone employed by a different employer (no common ownership) • Cannot be your cousin who just came to Canada and is not an employee • Not working on a regular permanent basis • Temp workers / part-timers • Not full-time for a minimum # of hours • An employee who is not covered under a Canadian provincial health plan. • Parents / Grandparents / Grandchildren
  • 34. Beneplan.ca All rights reserved Beneplan Inc 2014 Independent Contractors 34 • Never add an independent contractor onto your benefit plan • The CRA will deem them to be an employee, and therefore, make you and the individual pay back-owed taxes and penalties
  • 35. Beneplan.ca All rights reserved Beneplan Inc 2014 “What if I have many short-term contract employees who I want to cover?” 35 • Let us know the nature of their work, and if this is an essential part of your workflow • If you want to offer them benefits, you must: • Enrol all employees in this class, not only those who ‘choose to join’
  • 36. Beneplan.ca All rights reserved Beneplan Inc 2014 Participation 36
  • 37. Beneplan.ca All rights reserved Beneplan Inc 2014 Quiz: Should you give employees the choice to join the benefit plan? 37 Or should it be mandatory of employment?
  • 38. Beneplan.ca All rights reserved Beneplan Inc 201438 It should be mandatory of employment. ! In fact, if the insurer finds out that a minimum # of participation is not achieved, they may not agree to underwrite the risk.
  • 39. Beneplan.ca All rights reserved Beneplan Inc 201439 How is ‘participation’ defined? ! Enrolled in all pooled benefits Life, ADD, WI, LTD, CI Enrolled in health dental; or, Opted out of health dental only if they have alternate coverage — not because they don’t want to join!
  • 40. Beneplan.ca All rights reserved Beneplan Inc 201440 “But my employees pay 50% of the premiums! I can’t force someone to pay this amount if they don’t want to!” Actually…you can, and you must. Do you let employees opt out of other deductions such as CPP? You can make the benefit plan mandatory of employment. ! If you don’t want to have this discussion, don’t have employees share the cost on payroll - instead, put in cost-sharing at the POS like co-pays or deductibles.
  • 41. Beneplan.ca All rights reserved Beneplan Inc 201441 “Ok…but I’ve been operating for years under this assumption. If they join now, they will be late applicants.” Let us know and we can ask for approval of an ‘open enrollment’ period if you agree to enrol all employees onto the plan.
  • 42. Beneplan.ca All rights reserved Beneplan Inc 2014 Patricia Thomas: Benefits Audits 42
  • 43. Beneplan.ca All rights reserved Beneplan Inc 2014 Refusal of Benefits Form Spousal signatures are now required ! Require an updated form every year ! Do these forms stand up in court? 43
  • 44. Beneplan.ca All rights reserved Beneplan Inc 2014 NEMs Non-evidence maximums ! Do your employees know what this is, and have they applied? 44
  • 45. Beneplan.ca All rights reserved Beneplan Inc 2014 LTD Earnings definitions ! Does your insurance policy earnings definition match your company’s practices? ! Usually coverage is only for base salary - not bonuses, dividends, commissions or overtime. 45
  • 46. Beneplan.ca All rights reserved Beneplan Inc 2014 Booklets ! Do all employees have the most up-to-date policy booklet displaying coverage and guidelines? 46
  • 47. Beneplan.ca All rights reserved Beneplan Inc 2014 Plan Administrator Liability Coverage ! Does your business liability insurance have a provision for plan administration liability? If not, add it! 47
  • 48. Beneplan.ca All rights reserved Beneplan Inc 2014 Claims ! If you are processing claims on behalf of your employees, stop! ! You don’t want to be accused of a breech of privacy, or a termination because you knew the employee was sick because you saw their claims. 48
  • 49. Beneplan.ca All rights reserved Beneplan Inc 2014 Questions about Coverage ! Have the employee call the call centre, instead of asking you, due to privacy. ! The Co-operators 1-800-667-8164 Standard Life / Manulife 1-800-499-4425 Green Shield Canada 1-888-711-1119 49
  • 50. Beneplan.ca All rights reserved Beneplan Inc 2014 Catastrophic Drug Coverage ! Ontario Trillium Drug Program 50
  • 51. Beneplan.ca All rights reserved Beneplan Inc 2014 MF/Situation: An employee has been prescribed a drug costing $50,000. ! Your benefit plan has a 20% copay = $10,000. ! The employee’s salary is $40,000. Now what? 51
  • 52.
  • 53. Beneplan.ca All rights reserved Beneplan Inc 201453 Sick Leaves.
  • 54. Beneplan.ca All rights reserved Beneplan Inc 201454 Short-Term Disability
  • 55. Beneplan.ca All rights reserved Beneplan Inc 201455 “Boss, I broke my leg! I need 2 months off.”
  • 56. Beneplan.ca All rights reserved Beneplan Inc 201456 “Boss, I need to take some time off. Medical leave. Maybe 2 weeks, but not sure. I can try my best to work from home.”
  • 57. Beneplan.ca All rights reserved Beneplan Inc 201457 Do you… A) Pay them full salary? B) Pay them in full but encourage them to work from home? C) Send them to EI but make a one-time exception to pay them the difference.
  • 58. Beneplan.ca All rights reserved Beneplan Inc 201458 If you don’t have a WI/STD plan: ! - Set up a SUB plan as a placeholder - A SUB plan allows you to top-up their EI payments without any claw-backs
  • 59. Short Term Disability / WI 0 25 50 75 100 WI 0 25 50 75 100 WI Premiums Claims
  • 60. Beneplan.ca All rights reserved Beneplan Inc 201460 EI Premium Reduction Program
  • 61. Beneplan.ca All rights reserved Beneplan Inc 201461 Long Term Disability ! Let the employee deal with the insurer directly: privacy, liability ! Don’t let them work or earn income during the elimination period
  • 62. Beneplan.ca All rights reserved Beneplan Inc 201462 Benefits: Terminating an Employee
  • 63. Beneplan.ca All rights reserved Beneplan Inc 201463 Scenarios ! - Employee quits - Terminated with cause - Severance - Let us know in advance: LOA
  • 64. Beneplan.ca All rights reserved Beneplan Inc 2014 Pharmacogenetics - Personalized Prescribing 64
  • 66. Your medications should be helping you, not hurting you S Adverse Reaction S Effectiveness
  • 67. We are all unique, and so is the way we metabolize medications
  • 68. Main factor that predicts medication response: Genetics
  • 69. Case Study – Sarah is an employee who has severe clinical depression
  • 70. Case Study – Jane is an employee who has been diagnosed with breast cancer
  • 71. What do both of these case studies have in common?
  • 72. What do both of these case studies have in common? Incompatibilities to medication that make it difficult to determine the right drug at the right dose the first time
  • 73. What is P3? S P3: Personalized Prescription Plan S An employee benefit that utilizes a genetic test to predict medication compatibility S Not a test to predict disease risk S Confidential (information does not go to the insurance company) S Similar to an allergy test (information cannot hurt you)
  • 74. Beneplan Pilot Study – 
 How does it work? 1. Enroll your company in Beneplan Pilot Study S At no cost to members S Limited 6 month duration 2. Eligibility
  • 75. You are eligible to requisition a P3 test if you are on a medication that we test for S We test for over 900 brand names of medications S Psychiatric S Oncology S Cardiology S Gastroenterology S Pain S Rheumatology S Infectious diseases S See the complete list of drugs at: www.personalizedprescribing.com
  • 77. Other Questions? S Call: 1 (844) 943 – 0210 S Email: info@personalizedprescribing.com S 100% Confidential S See Policy Letter in Beneplan Booklet for more info
  • 79. FDA on Adverse Drug Reactions
  • 80. We are all unique, and so is the way we metabolize medications
  • 82. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Disclaimer The   advice   given   in   this   presentation   is   the   result   of   recommendations   from   medical   doctors   and   researchers  in  the  allopathic  and  complementary  health   community.    All  recommendations  are  based  on  clinical   evidence   and   studies   which   were   published   in   peer-­‐ reviewed  journals.       Any  additional  advice  expressed  in  this  presentation  is   opinion.     Prior   to   making   any   changes   to   your   diet,   taking   supplements   or   exercising,   please   consult   with   your   medical  doctor.    
  • 83. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca       ! Warning:  The  information  you  are  about  to  receive   may   cause   you   or   your   employees   to   enjoy   their   Job.
  • 84. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Root  causes  that  affect  work  performance ! • Lack  of  physical  activity   • Inadequate  nutrition  (diet  high  in  fat,  starch     sugar)   • Chronic  Stress
  • 85. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Barriers  affecting  Employees 1) Lack  of  Time   ! 2) Lack  of  Motivation   ! 3) Lack  of  Energy
  • 86. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   What  can  we  do  at  the  Workplace? • Healthy  food  options  at  work   • Health  spending  accounts  e.g.  exercise  classes   • Employee  Assistance  Program  (EAP)   • Employers  need  to  be  flexible  with  Employee   e.g.  Time  to  allow  them  to  attend  exercise  class   • Rewards  for  accomplishments  e.g.  Prizes  to  walk  to   work  /  weight  loss  competition   • Health  day  exhibition  at  work  or  tickets  to  events
  • 87. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca How  to  get  Started? • Surveys,  lunchtime  meetings,  posters   • Health  Risk  Assessments  conducted  by   companies  in-­‐house  (Medisys)   • Wellness  committee  with  management  support     • Follow  up  in  6  mos.  to  measure  effectiveness
  • 88. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca • Know  your  demographics     • Know  your  attendance  rates     • Know  your  Data  -­‐  drug  claims  experience  to  see   top  5  drugs  used  e.g.  antidepressants,  metabolic   syndrome  drugs,  painkillers   • Know  your  employees.    What  are  their  needs,   attitudes  and  preferences?
  • 89. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca What  is  the  Cost  of  Doing  Nothing? • Increased  Employee  turnover   • Reduced  efficiency    productivity   • Higher  stress   • Every  $  spend  on  wellness  generates  $3-­‐5  return  on   investment  (Source:  Benefits  Canada  )   • Giving  employees  tools  to  achieve  their  goals  and   stats  show  88%  success  rate  (Benefits  Canada)   • Budget  –  Employer  to  support  and  employee  can   raise  funds  such  as  dress  down  day  $2.00
  • 90. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Protect  our  Brains Reduce  sugars  and  white  refined  carbs.    These   foods  “caramelize”  the  coating  around  our  brain,   as  well  as  collagen  throughout  the  body.  (Source:   Optimum  Nutrition  for  the  Mind)   ! Add  lean  proteins  (fish,  eggs,  whey  protein  powder   contain  amino  acids  that  are  building  blocks  for   brain  chemical  messengers    stabilize  blood  sugar   levels)
  • 91. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Omega  3  Fatty  Acids  (3,000  mg  daily)     • Decreases  inflammation  in  the  brain    central   nervous  system   • Ensures  adequate  healthy  fats  to  form  the  outer   coating  of  neurons,  and  helps  prevent  abnormal   plaque  buildup  that  contribute  to  several   neurological  conditions  and  impair  memory   (Source:  Optimum  Nutrition  for  the  Mind,   Patrick  Holford)
  • 92. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Sleep  and  Melatonin • Deep  sleep  (REM),  7-­‐9  hours  nightly  for   cognition,  memory  and  tissue  repair   • Melatonin  –  before  bedtime  3  mg,  regardless  of   sleep  patterns,  is  a  powerful  free  radical   scavenger  and  anti-­‐inflammatory  for  the  brain.     – Most  important  nutrient  for  prevention  of  Dementia   and  Alzheimer’s  (Source:    Mind  Over  Matter  –   Women’s  Brain  Health  Initiative)
  • 93. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Meditation • Increases  delta  wave  activity   (calm  brain  wave  in  stage  4  sleep)   • Inhibits  cortisol  production   • Improves  blood  flow   • 15-­‐30  minutes/day  for  8  wks   • Improves  hippocampal  activity  (key  area  of  brain  that   shrinks  in  dementia)   • Improves  short-­‐term  memory,  focus,  cognitive  function,   neural  connectivity    transmission   • (Source:    Mind  Over  Matter  –  Women’s  Brain  Health  Initiative)
  • 94. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Sitting  Disease • Canadian  adults  spend  ¾  of  their  waking  hours  each  day   sitting  or  reclining    children  2/3  being  sedentary   • Body’s  tissues,  organs  and  metabolism  aren’t  engaged,   heart,  lungs    muscles  go  into  hibernation  and  atrophy   • Simply  standing  up  over  30  times  a  day  is  a  powerful   antidote  to  long  periods  of  sitting  and  is  more  effective   than  walking  -­‐  it’s  how  often  you  interrupt  that  sitting   that  is  GOOD  for  you     • Ex:  housework,  gardening,  cooking,  photocopier,  and   even  just  standing  up  every  10  minutes
  • 95. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Vitamins  –
  an  essential  part  of  healthy  living • Vitamin  C  –  strengthens  blood  vessel  walls,  prevents   infection    aids  in  body’s  recovery   • Vitamin  D  –  “sunshine  vitamin”,  strengthens  bones   (calcium  absorption),  increases  immune  system,  brain   health   • B  Vitamins  –  helps  to  regulate  body’s  energy,  blood   sugar    antioxidant  mechanisms.    For  strong  immune   system,  red  blood  cell    antibody  formation,  vision     healthy  skin   • Vitamin  E  –  body’s  defense  against  illness  and   disease,  and  chronic  stress
  • 96. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Vision    Eye  Twitches • Take  frequent  eye  breaks  every  20  minutes   • Reduce  glare  from  windows  or  lights  by  repositioning  computers  and   using  dimmer  lights   • Use  a  screen  filter,  or  control  screen  contrast  to  cut  down  on  glare     • Wear  sunglasses  or  hat  in  bright  sunlight   • Discuss  your  medications  with  Eye  doctor  as  they  can  further  damage   health  of  your  eye  (especially  epilepsy    psychosis  drugs)   • Use  moisturizing  eye  drops  to  lubricate  irritated  eyes   • Sleep  adequately.  Reduce  caffeine  and  alcohol.    Do  not  smoke.   • Compress  of  warm  water  sterile  pad
  • 97. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Scalene • Muscles  on  side  of  neck   • Also  known  as  a  group  of  respiratory  muscles   • They  respond  or  react  to  the  breathing  pattern   • Necessary  for  your  diaphragm  to  go  up  and  down  with   inhalation  and  exhalation   • Taking  short  breathes  due  to  stress  response  inhibits   diaphragm  movement  and  scalene  tighten   • When  tightened  can  cause  headaches,  neck  pain  and   over  time  discs  clamp  down  causing  degenerative  disc   disease
  • 98. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Stress    Anxiety
  • 99. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   Laughter  –  What  a  way  to  Go!
  • 100. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca Why  is  Nutrition  so  Important?
 Now  vs  100  years  ago… Less  Nutrients  available  because:   • Soil  depletion   • Artificial  fertilizers   • Sterile  soil   • Fruits    vegetables  picked  unripe   • Transportation    storage  of  foods  degrade   • Irradiation   • Processed/junk  foods   • Less  raw  foods,  more  cooked   • Poor  digestion    absorption  
  • 101. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca When  all  else  fails  here  is  your  prescription…
  • 102. Evelyne  Mitskopoulos,  Director  of  Wellness,  Beneplan  Inc    1  (800)  387-­‐1670  x  226  evelyne@beneplan.ca   To  book  a  wellness  lunch    learn  at  your  company,   please  contact:   ! Evelyne  Mitskopoulos  CNP   Evelyne@Beneplan.ca   1-­‐800-­‐387-­‐1670  x226   ! There  is  no  charge  for  members  of  the  co-­‐operative.
  • 103. Beneplan.ca All rights reserved Beneplan Inc 2014 Martin Walker - The Co-operators Life 103
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  • 116. Beneplan.ca All rights reserved Beneplan Inc 2014 Reformulary Results 2015 Average - Beneplan block April 1 2015 to October 31 2015 n=2,134 employees and dependents 116 Reformulary Generic Substitution
  • 117. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and    client  use  only ! ~ Overview Presentation – 1 December 2015 ~ ! Beneplan: Annual Plan Administrator's Workshop
  • 118. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   118 A  Lesson  in  Winning  Drug  Plan  Design  with  Reformulary ✓ YEAR  1  SAVINGS:  drug  spend   decrease  to  $75,300   ✓ YEAR  2  SAVINGS:  drug  spend   deceased  further  to  $72,800   ✓ ENGAGED  EMPLOYEES Case  Study Restaurant  Chain   ✓195  lives   ✓$83,000  drug  plan  spend  
 pre-­‐Reformulary   ✓Implemented  the  Reformulary  in   2013   ! ! RESULTS 28% savings “We  recognize  our  drug  plan  as  an  investment  in  the   overall  health  and  well-­‐being  of  our  people.  Our  drug   plan  encourages  our  employees  to  be  engaged  and   make  sensible  choices  about  the  prescription  drugs  they   are  taking.”   “A  benefit  plan  that  reflects  our  culture  is  important…   and  a  good  prescription  drug  plan  is  a  big  part  of  it.”
  • 119. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   119 Impact  of  new  Hep  C  drugs  on  actual  employer  plan ✓ SAVINGS:  Net  of  dispensing  fee,  plan   spend  was  $1.5  million   ✓ HEP  C:  Increase  in  hep  C  spend,  from   $476  to  $176,000  for  0.07%  of   members   ✓ MANAGE:  16.1%  savings  offset   increased  specialty  drug  spend… Case  Study B2B  Employer  Plan   ✓2,200  lives   ✓$2  million  drug  plan  spend  
 pre-­‐Reformulary   ✓$111,919  spent  on  biologics  
 for  0.23%  of  members   ✓Implemented  the  Reformulary  in   2014   ! ! RESULTS 7.4% net savings
  • 120. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   120 The  case  for  a  smarter  drug  plan 1.  Higher  cost  drug  claims  are  having  a  material  effect  on  insurers  and   employers,  with  employers  carrying  most  of  the  incremental  increase   through  increased  pooling  rates   ! 2.  When  drug  plans  are  well-­‐designed,  employees  can  become  informed  and   involved,  and  make  choices  consistent  with  contributing  to  the  long-­‐term   sustainability  of  the  plan   ! 3.  Drugs  are  the  most  expensive  benefit  in  your  health  benefit  plan;  current   drug  plans  are  not  providing  maximum  value  for  money
  • 121. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   121 The  Reformulary The  Reformulary®  is  an  innovative  “formulary”  (or  list  of  drugs),  built   based  on  evidence.  Our  formulary  uses  tiers  and  co-­‐pays  to  promote   drugs  that  provide  the  best  healthcare  value.  By  encouraging  employees   to  use  similarly  effective  drugs  that  are  the  most  affordable,  this  ensures   long-­‐term  sustainability  of  your  drug  plan   ! Clients  have  realized  savings  of  between  9%  and  15%  in  drug  spend Our  partners Other  channels
  • 122. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   122 1.  We  do  the  homework We  review  all  drugs,  and  we  actively   monitor  new  drugs  coming  to  market   ! Each  drug  on  our  formulary  has  been   evaluated  by  an  impartial    independent   Expert  Committee,  comprising  practicing   physicians  and  pharmacists.  They  evaluate:   •Clinical  effectiveness   •Cost-­‐effectiveness   •Real-­‐world  evidence  (patient  experiences  in  the  real-­‐ world)   ! Our  evidence-­‐based  review  process  is  more   than  4  years  old.  We  manage  it  using  an   international  patent-­‐pending  process Based  on  this   evidence-­‐based   review,  we   categorize  drugs  as   preferred  and  non-­‐ preferred,  with   different  
 co-­‐pays… WHAT  WE  DO  (behind  the  scenes)
  • 123. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   123 Drugs  that  offer  the   best  healthcare  value,   and  are  always  the   most  affordable   (lowest  member  co-­‐ pay) Preferred drugs (tier 1) Drugs  that  provide  less   healthcare  value  than   preferred  drugs.   For  every  non-­‐preferred   drug,  there  is  a  clinically   similar  alternative  on  tier   1  at  lowest  co-­‐pay Non-preferred drugs (tier 2) Non-preferred drugs (tier 3) Drugs  that  provide  the   least  healthcare  value,   and  have  the  highest   member  co-­‐pay.   For  every  non-­‐preferred   drug,  there  is  a  clinically   similar  alternative  on  tier   1 Preferred  and  non-­‐preferred  drugs
  • 124. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   124 High  cost  specialty  drugs  are  reviewed  by  our  Expert  Committee.  We   prepare  detailed  clinical  criteria  based  on  evidence,  as  to  which  drugs   are  most  appropriate  for  which  groups  of  patients.  Drugs  such  as:   ! Sovaldi    |  Harvoni    |  Vimizim    |  Kalydeco    |  Inflectra  |  Praluent*  |  Repatha   ! These  drugs  require  prior  approval,  meaning  that  members  must  meet   the  specific  clinical  criteria  in  order  to  be  approved  for  coverage     Impactful  management  of  specialty  drugs *  Not  yet  approved  in  Canada;  will  be  reviewed  by  our  Expert  Committee  and  likely  only  available  via  Special  Authorization
  • 125. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   125 Impact  of  one  drug  (PCSK9  Inhibitor)  on  total  plan  costs  over  3  years $22,974 $23,384 $31,412 $229,792 $223,845 $314,116 $459,484 $467,698 $628,231 37% INCREASE
  • 126. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   126 All-­‐in-­‐One Benefit  from  our   negotiating  power   ! Generic   substitution Therapeutic   alternatives Communication  
 tools,  including   DrugFinder Special  authorization   for  specialty    high   cost  drugs 2.  Employer  communicates  just  one  change Quantity  limits;     Step  therapy   ! WHAT  YOU  DO
  • 127. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   127 To  ensure  a  smooth  transition,  plan  members  get  access  to  these   engagement  tools  … We  make  it  easy  for  people  to  switch Dr Mike video Most  members  are  not  impacted  by  moving  to  the  Reformulary
  • 128. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   128 Tells  employees  exactly  what  drugs  are  covered,  on  which  tier,  and  at  what  co-­‐pay
  • 129. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   129
  • 130. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   130
  • 131. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   131 3.  Best-­‐In-­‐Class  Experience    Results.   Company   Drug  spend Number  of  claimants Plan  savings Generic  penetration Return  on  Investment   (ROI) Employer  A  $                        5,264,207   10,779 9% 83% 1711% Employer  B  $                        7,043,802   18,305 9% 82% 1141% Employer  C  $                                    75,272   195 28% 65% 200% Employer  D  $                              411,288   850 9% 81% 473% Employer  E  $                        4,968,283   9,467 7% 82% 1293% Employer  F  $                        1,495,065   3,070 18% 79% 1650% Employer  G  $                        428,693   1,067 8% 79% 401% Employer  H  $                            90,411   218 9% 81% 160% Employer  I  $                        219,582   543 39% 77% 2346% Notes   Number  of  claimants  includes  employees  and  dependents  that  made  a  claim   Savings  percentage  based  on  Per  Member  Per  Month  (PMPM),  based  on  drugs  tiered  on  the  Reformulary   Generic  penetration  refers  to  rate  at  which  generic  drug  is  substituted  (dispensed)  in  place  of  the  original  brand  name  drug   Generic  fill  rate  refers  to  the  number  of  prescriptions  for  generic  drugs  as  a  percentage  of  all  prescriptions  dispensed   Plan  members  taking  preferred  drugs  refers  to  the  percentage  of  prescriptions  by  members  for  preferred  drugs   Return  on  Investment  (ROI)  is  calculated  as  the  cost  of  subscribing  to  the  Reformulary,  minus  the  savings,  divided  by  the  cost WHAT  YOU  GET
  • 132. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   132 Our  offerings What:  Interactive  tool  for  members  to  look  up  preferred    non-­‐ preferred  drugs,  and  drug  alternatives  |  Enables  more  affordable   choices  for  Canadians   ! ! Who:  Offered  to  all  Reformulary    Reformulary  Select  clients What:  Same  great  formulary  |  Delivers  meaningful  savings  |   Preferred  (no  or  little  co-­‐pay)  and  non-­‐preferred  drugs  (higher  co-­‐ pay)  |  All  members  grandfathered  on  implementation  so  no   member  impact  |  Access  to  DrugFinder  to  encourage  member   behavior  change   ! Who:  Small  to  medium  businesses;  association  plans;  unions What:  Evidence-­‐based  formulary  |  100%  track  record  of  delivering   savings  to  clients  (typically  9  to  15%)  |  Preferred  (no  or  little  co-­‐pay)   and  non-­‐preferred  drugs  (higher  co-­‐pay)  |  Personalized   communication  to  members    access  to  DrugFinder  successfully   effects  member  behavior  change   ! Who:  Corporate  Canada
  • 133. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   133 Potential  next  steps ReModel  –  quick  estimate  of  your  potential   savings  based  on  implementing  the   Reformulary;  models  top  100  DINs  (no  fee)   Full  Model  –  detailed,  claims  level  modelling   of  potential  savings    member  impact  based   on  implementing  the  Reformulary  (fee)
  • 134. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   134 1. All  drugs  on  the  Reformulary–  and  new  drugs  coming  to  market  –  are  reviewed   by  experts.       2. Our  Expert  Committee  is  credible,  unbiased  and  independent.       3. The  Reformulary  includes  all  drugs.       4. We  already  found  the  best  price.       5. We  create  informed  consumers.       6. Our  results  speak  for  themselves.     ! ! There  is  no  other  offering  in  the  market  as  comprehensive  and   proven  as  the  Reformulary. In  summary…
  • 135. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   135 Appendix
  • 136. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   136 Hammond Power Solutions:   Innovation in its drug plan design   ! Hammond Power Solutions is the largest manufacturer of electrical dry-type transformers and related engineered magnetic devices in North America. A family-owned business for over 97 years, Hammond Power has grown into an industry leader with 1,400 employees, 12 manufacturing facilities and 8 regional warehouses. ! “Being more open to change and looking for better ways” – innovation – is one of five core values at Hammond Power. That innovation extends into employee health benefits, whereby the company provides benefits to both its union and non-unionized staff, including extended health care and prescription drug benefits. Hammond Power was looking for better ways to provide prescription drug benefits, offering the best possible value while encouraging members to become more involved in their drug and health decisions. ! In October 2014, Hammond Power seamlessly implemented the Reformulary® within their salaried employees. Marta Dawe, Human Resource Manager, commented on the smooth implementation with members actively using DrugFinder. She states, “We are very pleased overall with the implementation of the Reformulary. We followed a step-by-step, phased launch approach established by our insurance provider and Reformulary Group that made for a trouble- free transition. Communication to members was personalized, thorough and easy to understand.”    
  • 137. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   137 Trillium Health Partners creating a “new kind of healthcare”, which includes the Reformulary ! Trillium Health Partners is a leading hospital in Canada with an outstanding record of performance, fiscal responsibility, and quality patient care. The hospital encompasses the Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre. Trillium Health Partners has set out a vision and plan to create a “new kind of healthcare for a healthier community”, with goals to achieve quality, access, and sustainability. ! With an organization-wide commitment to quality, access, and sustainability, Trillium Health Partners was looking for ways to achieve greater employee choice and long-term sustainability from its drug plan. After careful consideration, Trillium Health Partners made the decision to implement the Reformulary as a part of the benefits plan for non-unionized staff. Drug plans powered by Reformulary are structured and managed to maximize value and encourage coverage of drug products that are effective, safe and cost efficient. ! Karli Farrow, Vice President, Strategy, People, and Corporate Governance explains, “When we sat down and looked closely at the modeling that Reformulary provided, we saw opportunities to provide better value in our drug plan to members. This aligns with our record of fiscal responsibility and providing quality benefits to our staff.” ! The first hospital in Canada to implement, Trillium Health Partners successfully implemented the Reformulary on January 1, 2015. Today, these Trillium plan members have access to DrugFinder to become more engaged in their health care decisions by choosing preferred drugs in their plan.
  • 138. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   138 Reformulary  Results  2014   ! •Smooth  implementation   ! •9.4%  savings,  per  member  per  month   ! •Engaged  employees Real  Estate   150  lives   ! •Medium  sized  real  estate  company   ! •Management  considered  Reformulary  over  a  year  ago,   BUT...   ! •…were  concerned  about  rocking  the  boat   ! •“We  did  some  cost  projections  on  the  demographics  of   our  employee  base  and  drug  spend.  We  were  concerned   about  our  plan's  sustainability  —  and  knew  we  needed   to  act  quickly”  
  • 139. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   139 University   2,700  lives   ! •University  provides  negotiated  healthcare  benefits  to   unionized  faculty  and  staff,  as  well  as  salaried  staff   ! •University    OPSEU  in  bargaining  in  2014.  University   looking  for  ways  to  achieve  greater  value,  and  open  to   new  or  improved  benefits  that  are  ‘cost-­‐manageable’.   OPSEU  had  requests  for  improved  benefits  in  certain   areas   ! •Successfully  bargaining,  and  implemented   ! •University  now  tabling  with  another  union Results  To-­‐date   ! •Smooth  implementation   ! •Participated  in  town  hall  meeting  with   200  OPSEU  members   ! •“…both  the  members  in  attendance   and  I  found  it  extremely  informative  … feedback  from  members  has  been  for   the  most  part  quite  position”
  • 140. Click  to  edit  Master  title  style ©  2015  Reformulary  Group.  All  rights  reserved.  Proprietary  and  confidential.  For  Reformulary  and  client  use  only   140 National  Freight  and  Courier  Service     2,000  lives   ! •Recent  downsizing.  Employee  survey  identified  that   employees  placed  little  value  on  the  company’s  health   and  dental  plans   ! •Company  determined  that  plan  was  not  competitive   and  needed  major  improvements  in  order  to  better   engage  and  provide  value  to  employees   ! •Company  wanted  to  align  their  drug  plan  with  two  of   the  company’s  values:  ‘People  first’  and  ‘transparency’ Reformulary  Results  2015   ! •Smooth  implementation   ! •Engaged  employees
  • 141. Click  to  edit  Master  title  style Reformulary  Group  Inc.   55  York  Street  |  Suite  1400  |  Toronto,  ON  |  M5J  1R7   ! ! www.reformulary.com   ! http://www.reformulary.com/index_en.php?page=drugfinder
  • 142. Mark Faiz Chairman mfaiz@beneplan.ca ! Vince Principato President vprincipato@beneplan.ca ! Yafa Sakkejha GM yafa@beneplan.ca ! The Beneplan Co-operative 150 Ferrand Drive Suite 500 Toronto Ontario M3C 3E5 1.800.387.1670 beneplan.ca 142 Questions?