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PEOPLE 4 PEOPLE ORGANIZATION.
ITS PEOPLE AT THE HEART OF
ALL PROCESSES.
COMBINING EXPERIENCE, TECHNOLOGY AND BUSINESS KNOWLEDGE

Across the world, businesses are evolving faster than ever before. Change has become the only constant. Change,
transition and such phenomenon that were once viewed with skepticism, have now become the new cultural
construct that forward looking organizations live by.

Yet, most businesses, despite their stoic and confident appearance are worried. Are we up to addressing this change?
Where are the people to do this?




                  HIGHLIGHTS OF 2011
CORPORATE PURPOSE
Who are we ?




FUTURE FOCUS INFOTECH PVT. LTD.
Future Focus Infotech (FFI) is one of India’s oldest IT Consulting company providing Strategic IT HR and Managed
Solutions. In India we have over 2000 professionals employed across New Delhi, Mumbai, Pune, Bangalore,
Chennai, Hyderabad, Kolkata & Kochi. The scale of our capabilities, offerings and customer engagements in the IT
and ITES domain differentiates us from mostother companies in the consulting and recruitment vertical.
Most of our customers are global organizations with customized and very distinct HR and recruitment systems. We
build our processes and approach systems that create the bridge to establish an extended HR structure. We have
consistently produced robust financial results in good times and the not-so-good, generating over 30% Year-on-Year
growth.

FFI has been recognized as one of India’s most reliable business brands in Strategic IT HR.

FOCUS AMERICA INC.
Focus America, Inc.(FA) was founded in 2000 and is the wholly owned US subsidiary of Future Focus Infotech Pvt. Ltd.
Based out of Chicago, Illinois, FA was initially addressing only software development and related projects.
During October 2005, FA also ventured into FFI’s main-stream business of IT Consulting Services and has since
recorded exponential growth. FA focuses on delivering technical consulting and project-based services to its
international customers across varied technology domains. Project related services are delivered out of Focus’ offshore
development center in Chennai, India.

Quite simply put, whether in India or the US, we endeavor to make a real and lasting difference to our Relationships,
to which the following accolades and facts attest.


FUTURE FOCUS INFOTECH MEA
Future Focus Infotech, MEA (FFI MEA) is the wholly owned subsidiary of Future Focus Infotech Pvt. Ltd. India (FFI) with
its registered office in SAIF Zone, Sharjah, UAE.

Over the past year, FFI has steadily established its niche in region, providing IT HR Consulting Services to its global
customers for their projects in the region.
FFI MEA has an independent and robust CRM and delivery machinery that addresses and caters to the IT HR consulting
requirements in the Middle East and South Africa region. This claim is supported by the fact that FFI MEA is one of the
fast growing partners in the Telecom, ERP and Web Technology space to IT majors like TCS, Infosys and others, in the
MEA region. The company also works with non-IT and other local and international businesses for their specific IT HR
needs.


                                                                                              F U T U R E
                                                                                                    INFOTECH
                                                                                                             (MEA)
Customer Speak



IBM                                                       TCS
“It was a pleasurable journey working together with       “It’s close to 10 years that both of our organization
your organization and developing together “SHELL”         has been working together and we thought it ap-
from 2004. You have become a partner to IBM deliver  -    propriate to send a note of appreciation as we reach
ing a project of such great magnitute which has cre-      this milestone. The fact that Focus takes care of the
ated history in IBM and in country at large exhibiting    complete pre & post-deployment consultant man-
one of offshoring success story and the ripples of this   agement, significantly eases the pressure on us as
success have taken its imprint in several columns in      the complex and challenging task of identifying, pre-
Shell in-house documents and in technology discus-        screening and managing the consultant, is handled
sions with various global customers in the WEST. As a     by you. It has been our experience over the past 10
partner you have unmatched quality to join a CMMi         years of our partnership with you that this ongoing
level 5 company delivering projects with very high        value addition and creativity to your services delivery,
C-Sat ratings helping us to manage several issues to-     emphasized with your focus on sustainable relation   -
gether in a support environment of a very complex         ships, adds tangible value.
pool of technology. Moving forward i wish Focus
work together in various fields like training, deliver
                                                     -    We look forward to this continued long-standing
ing end to end technology, Quality Assurance and          relationship.
keep supporting IBM in the most exciting times in
Indian history.                                           Thanking you,

Wish you and your team a very happy and                   Yours Faithfully,
successful 2007.                                          K. Jayaramakrishnan
                                                          Vice President
With warm regards,                                        For TATA Consultancy Services”
Bhaskar Sanyal
Global Delivery Direct-ASEAN Leader
IBM Singapore Pte Ltd.”
Advantages




ADVANTAGE FOCUS                                             YOU GET

•   Track record of delivering process-driven               Flexibility of
    professional services in the technology arena
    for over a decade                                       • In-house development team on need basis
                                                            • Choice of location for your resources to operate
•   Over 2000 experts working on quick-time
    response to varied client requirements                  Relief from

•   Database - RepoWare - Proprietary database              • Carrying costs- resources hired on project basis
    of validated profiles                                   • Training resources- required technical and soft
                                                              skills on need basis
•   Dedicated teams to manage client specific               • HR functions like motivation, counseling etc.
    needs right from resource augmentation to
    turn-key solutions




WIDE RANGE PROFICIENCY

        Mainframes            ClientServer          WebApplications            DatabaseAdministrators

       Document &
       Technical Writing       Testing              Embedded Systems           Telecom

       System&Network
       Administrators         ERP                   CRM,SCM,SRM                Andmore...
Our Relationships




•   Tata Consultancy Services Ltd.
•   Infosys Technologies Ltd.
•   Capgemini Consulting India Pvt. Ltd.
•   IBM India Pvt. Ltd.
•   Hewlett Packard Globalsoft Ltd.
•   Wipro Infotech Ltd.
•   Wipro Technologies Ltd.
•
.   Robert Bosch Ltd.
•   Scope International Pt Ltd.
•   Sony Ericsson Mobile Communications (SEMC)
    and more
Recognition




2007 : Zinnov Process Excellence Award &
       Zinnov Recognition - Best IT Talent Consulting

2008 & 2009 : D&B India’s Top IT Co’s Listing

2008, 2009 & 2011 : A Deloitte Technology Fast 500
                    Asia Pacific Winner                     D&B D-U-N-S:86-219-6305

2009 : A NASSCOM Emerge 50 Company

2010 : All World Network India Fast Growth 25 winner -
       A Michael Porter endorsed Harvard Univ. initiative

2011 : Deloitte Technology Fast 50 India 2011

2011 : D&B- Axis Bank BUSINESS GAURAV AWARD
What do we do?
                                        We help customers address their ever increasing
                                        challenges in identifying, deploying and managing
                                        their most valuable asset – People. FFI offers Strategic
                                        IT HR and Managed Solutions to its Customers.
                                        These are offered as 4-different services, branded for
                                        clarity as




                        Lateral Hires

                                                              IT – HR consulting services
                    TechSearch
                                                                 TechS urce




      TechSoft
                           F
Software development services
                                                  TechServ
                                            End 2 End consulting services
                                                   Project Aligned
Our work environment




The undergirding of our work culture is the PEOPLE 4 PEOPLE mantra. At FFI we have
sprinkled our calender with activities to enable our people to sharpen their creative skills.
Our training sessions range from sheer fun activities like “Sharp shooters contest” to
challenging training engagements. At the pinnacle is the RENDEZVOUS - when work and
fun go hand in hand to build relationships that last.


Although the business challenges are unique and demanding, the rewards are equally exciting and the system
ensures that our employees are fully rewarded for their efforts.
Our workforce




FOCUS HAS SIX WORKFORCES                                  ensures long-term success. This helps and supports
Each of these six workforces offers a different career    success of our customers at both ends of the spec
                                                                                                          -
experience and service.                                   trum viz. the IT organization and the Consultant.


• Relationship Workforce                                  • Customer Support Workforce
Focus’ Relationship workforce comprise of profes
                                               -          These are skilled professionals who specialize in a vari
                                                                                                                -
sionals who are specifically customer-focused and         ety of areas encompassing Human Resources, People
whose KRAs are aligned to identifying, establish
                                               -          Management and Customer Care, in the IT domain. For
ing and managing customer relationships with              any professional services organization, people are key
the objective of evolving the relationship through        assets. Focus CS is also part of the Career Management
quality service, to become one that is strategic and      function. This workforce is responsible for developing,
preferred                                                 managing and motivating our Consulting work force.
                                                          This team is also responsible for new joiner orientation,
• Recruitment and Delivery Workforce (R&D)                reporting processes, training tools and initiatives. They
                                                          are involved in critical processes from addressing the
Whether graduate or experienced professional, regular
                                                          rewards structure and establishing the criteria that de
                                                                                                                -
career counseling helps in personal and professional
                                                          termine growth. They also help set up feedback mech
                                                                                                            -
development. Our R&D workforces function in the en
                                                 -
                                                          anisms that guide people on how to improve or de-
hanced capacity of Career Managers. They spend time
                                                          velop their skills and keep their career moving forward.
with aspiring consultants to discuss progress, under
                                                   -
                                                          Focus’ CS work directly with people to help them find
stand goals and help to achieve them. This helps to
                                                          the right engagements where they can make most of
chalk out career blue prints for the future, which will
                                                          their existing expertise and expand it.
help consultants focus on projects and skills that best
suit their profile and help them in the direction that
Our workforce




• Consulting Workforce                                build teams on the .Net/J2EE technology areas. Our

Our Consulting IT People bring with them experi
                                              -       capabilities also extend to Quality Assurance with

ence in Technology aligned to business, industry      regard to Functional, Regression, Security and Per
                                                                                                       -

and systems integration. They help our customers      formance testing of software applications.

design, build and deliver strategies that transform
companies to high-performance businesses. They
                                                      • Enterprise Support Workforce
form our value-proposition to the Customer.           Enterprise Support is Focus’ internal workforce, ef
                                                                                                       -
                                                      ficiently managing and supporting all activities
• Solutions Workforce                                 across our business.   Enterprise People work in
                                                      areas such as Finance, HR, Facilities and Services,
The Solutions workforce is a group of technology
                                                      Administration and Internal Communications.
experts. These people use their knowledge and
experience to take on practical programming and
technology implementation for our clients in the
United States of America. They work out of our
Chennai Delivery Center. With regard to the tech
                                               -
nology areas based on the current assignments
and resource availability at the DC, our forte is
Open Source technologies (Linux, Apache, MySQL,
PHP, etc) in development and maintenance of ap
                                             -
plications. However based on need, we can also
How do we deliver our services?
FFI’s business is structured around the IT and
ITES industry. Our four brands - TechSource, Tech Search,
 TechSoft and TechServ, form the four brands
of our services and solutions.

FROM THE “FUNCTIONALITY”A SPECT
WE ADDRESS
Verticals :
Telecon, BFSI, Healthcare, Education etc.,
Technology :
SCM, CRM, ERP, Microsoft and
Open source. Pure play IT technology and
development
Our offerings may be described as “growth plat
forms” These function as the basis for innovation, to
       .
drive the growth of the company and to provide the
necessary differentiation and expertise that ensures      DELIVERY WORK FLOW
smooth delivery of the services and solutions to cus
tomers. Growth platforms also help our people build
deep marketable skills that add value to their careers.
Working with such differentiation also help us to forge
together, at short notice, integrated teams, which can
                                                              BUSINESS RELATIONSHIP                           DELIVERY
help deliver the best possible business solution to our                                         Candidate identification, screening
                                                           New Business, contracts & CRM
Customer requirement.                                     Project identification & alignment   & evaluation, selection & on-boarding
                                                                  Selection Logistics              Delivery Management aligned
                                                                                                 to Customer Projects & Processes


                                                                BUSINESS SUPPORT                        BUSINESS CONTINUITY
                                                                  SERVICES (BSS)                           SERVICES (BCS)
                                                                                                             Pre- Boarding
                                                                   Time Sheets,                Employee/Cust Engagement & Counseling
                                                                Employee Reports,                          Background Check
                                                                        BGC                                 Post - Boarding
                                                                Billing & Statutory            Performance Appraisal, Consultant Contact
                                                                  Requirements                       & Mgmt, Customer Satisfaction
                                                                                                   Separation Mgmt, Re-assignments.
FiQMS Portal
                                                                                   Focus Intergrated Quality Management Systems




 Quality Management system of an organization is only as good as the quality of its processes and effectiveness of their
 implementation by the stakeholders to innovate and continually improve the business.

 In 2006 April, Focus launched its own Portal to facilitate new hopefuls directly register and interact with Focus func
                                                                                                                     -
 tionaries and to manage issues instantaneously and effectively. Over the year, with phased integration, in both back-
 ward and forward directions, it has now metamorphed into an integrated application customized 360 degrees to the
 needs of candidates, existing consultants, end customers and FFI employees.

 FiQMS is now the backbone of Focus Process implementation, standardizing procedures across geographies,
 capturing deviations as and when they happen, cautioning the functionary of any delays, escalating issues when
 required, raising appropriate alerts to management, recording transactions, measuring performance and analyzing
 against objectives.

 FiQMS provides a forum where private interaction is possible with the candidate through all stages at different
 levels of management to maintain a delicate balance of business and emotional relationship, at once achieving trans
                                                                                                                  -
 parent as well as confidential interactions.




                                                                                                                        BCS
                                                                                                    Business Continuity Services



FFI's “Business Continuity Services” (BCS) is one-of-a-kind process innovation which works towards providing the
level
of Business Assurance that normally accompanies a more traditional “product” or “solutions” sale and accompanied
documentation. Where “resource augmentation” signs-off, BCS commences, focusing on all parameters that are
hitherto managed by the customer or simply not addressed. While BCS is the Management of People, it is far
removed from the type-cast HR; in that, its complete accountability is ensuring the success of the business by
ensuring the effective management of our “solution” (the consulting engineer). The Project may focus on the
Technical Delivery of its business, while the deliverables of the People aspect of the business is managed by BCS.
This transcends the 'search and deploy” model to emerge as a catalyst in innovation and value.
Consulting employees possess a strong 'itinerant' mindset & identity crises. The “service assurance” of BCS is to
ensure business/service continuity through sustained consultant engagement systems.
#FFIJOBS Twitter          I   FFIJOBS page on Facebook           I    Focusite on




Our Locations




                                                             New Delhi :
                                                             414, 4th Floor, Ansal Majestic Tower,
                                                             Near P.V.R. Complex, New Delhi - 110 018.
Corporate & Regd. Office :
                                                             Tel: +91 11 2854 7794, 6630 6855
3, 2nd Street, Haddows Road, Chennai-600 006.
Tel: +91 44 4393 1900, 4393 1939.
                                                             Hyderabad :
Fax: +91 44 2825 0892
                                                             201, Ganga Estates, Nagarjuna Circle,
E-mail: enquiry@focusite.com
                                                             Road No:1, Banjara Hills,Hyderabad-500 034.
        careers@focusite.com
                                                             Tel: +91 40 4020 4930 / 41


Chennai:                                                     Kolkota :
Old No. 13, New No. 27/1,                                    2nd Floor, RDB Boulevard,
Nungambakkam High Road                                       Plot-K1 Block- EP & GP,
Chennai - 600034.                                            Sector-V, Salt Lake City,
Tel : +91 44 43934400 / 43934411                             Kolkata-700 091
E-Mail :lh.chennai@focusite.com                              Tel : +91 033 40650052


Mumbai:                                                      Pune :
B / 205, 2nd Floor, SHERATON CLASSIC                         38, First Floor, D-Block,
Opp. CRISIL House, Chakala, Andheri East - 400 093.          Vastushree Complex,Hyde Park,
Tel: +91 22 2820 7185, 2820 2467                             Market Yard, Pune - 411 037.
Mobile: 98338 97680 / 81 / 82                                Tel: +91 20 6401 0873

Bangalore :                                                  Kochi :
32, Brigade Road,                                            Chembarathil House,
Bangalore - 560 001.                                         Kunduvel, Vazhakala,
Tel: +91 80 2532 1672, 2558 2903                             Kochi – 682030
                                                             Tel: +91-86063-66623



                      I N T E R N AT I O N A L O F F I C E S


                      600 E, Higgins Road, Suite 1B                 F U T U R E
                      Elk Grove Village, Illinois - 60007.                 INFOTECH
                                                                                  (MEA)
                      www.focusamericainc.com
F U T U R E

         (MEA)
                 INFOTECH




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New brochure

  • 1. PEOPLE 4 PEOPLE ORGANIZATION. ITS PEOPLE AT THE HEART OF ALL PROCESSES.
  • 2. COMBINING EXPERIENCE, TECHNOLOGY AND BUSINESS KNOWLEDGE Across the world, businesses are evolving faster than ever before. Change has become the only constant. Change, transition and such phenomenon that were once viewed with skepticism, have now become the new cultural construct that forward looking organizations live by. Yet, most businesses, despite their stoic and confident appearance are worried. Are we up to addressing this change? Where are the people to do this? HIGHLIGHTS OF 2011
  • 4. Who are we ? FUTURE FOCUS INFOTECH PVT. LTD. Future Focus Infotech (FFI) is one of India’s oldest IT Consulting company providing Strategic IT HR and Managed Solutions. In India we have over 2000 professionals employed across New Delhi, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata & Kochi. The scale of our capabilities, offerings and customer engagements in the IT and ITES domain differentiates us from mostother companies in the consulting and recruitment vertical. Most of our customers are global organizations with customized and very distinct HR and recruitment systems. We build our processes and approach systems that create the bridge to establish an extended HR structure. We have consistently produced robust financial results in good times and the not-so-good, generating over 30% Year-on-Year growth. FFI has been recognized as one of India’s most reliable business brands in Strategic IT HR. FOCUS AMERICA INC. Focus America, Inc.(FA) was founded in 2000 and is the wholly owned US subsidiary of Future Focus Infotech Pvt. Ltd. Based out of Chicago, Illinois, FA was initially addressing only software development and related projects. During October 2005, FA also ventured into FFI’s main-stream business of IT Consulting Services and has since recorded exponential growth. FA focuses on delivering technical consulting and project-based services to its international customers across varied technology domains. Project related services are delivered out of Focus’ offshore development center in Chennai, India. Quite simply put, whether in India or the US, we endeavor to make a real and lasting difference to our Relationships, to which the following accolades and facts attest. FUTURE FOCUS INFOTECH MEA Future Focus Infotech, MEA (FFI MEA) is the wholly owned subsidiary of Future Focus Infotech Pvt. Ltd. India (FFI) with its registered office in SAIF Zone, Sharjah, UAE. Over the past year, FFI has steadily established its niche in region, providing IT HR Consulting Services to its global customers for their projects in the region. FFI MEA has an independent and robust CRM and delivery machinery that addresses and caters to the IT HR consulting requirements in the Middle East and South Africa region. This claim is supported by the fact that FFI MEA is one of the fast growing partners in the Telecom, ERP and Web Technology space to IT majors like TCS, Infosys and others, in the MEA region. The company also works with non-IT and other local and international businesses for their specific IT HR needs. F U T U R E INFOTECH (MEA)
  • 5. Customer Speak IBM TCS “It was a pleasurable journey working together with “It’s close to 10 years that both of our organization your organization and developing together “SHELL” has been working together and we thought it ap- from 2004. You have become a partner to IBM deliver - propriate to send a note of appreciation as we reach ing a project of such great magnitute which has cre- this milestone. The fact that Focus takes care of the ated history in IBM and in country at large exhibiting complete pre & post-deployment consultant man- one of offshoring success story and the ripples of this agement, significantly eases the pressure on us as success have taken its imprint in several columns in the complex and challenging task of identifying, pre- Shell in-house documents and in technology discus- screening and managing the consultant, is handled sions with various global customers in the WEST. As a by you. It has been our experience over the past 10 partner you have unmatched quality to join a CMMi years of our partnership with you that this ongoing level 5 company delivering projects with very high value addition and creativity to your services delivery, C-Sat ratings helping us to manage several issues to- emphasized with your focus on sustainable relation - gether in a support environment of a very complex ships, adds tangible value. pool of technology. Moving forward i wish Focus work together in various fields like training, deliver - We look forward to this continued long-standing ing end to end technology, Quality Assurance and relationship. keep supporting IBM in the most exciting times in Indian history. Thanking you, Wish you and your team a very happy and Yours Faithfully, successful 2007. K. Jayaramakrishnan Vice President With warm regards, For TATA Consultancy Services” Bhaskar Sanyal Global Delivery Direct-ASEAN Leader IBM Singapore Pte Ltd.”
  • 6. Advantages ADVANTAGE FOCUS YOU GET • Track record of delivering process-driven Flexibility of professional services in the technology arena for over a decade • In-house development team on need basis • Choice of location for your resources to operate • Over 2000 experts working on quick-time response to varied client requirements Relief from • Database - RepoWare - Proprietary database • Carrying costs- resources hired on project basis of validated profiles • Training resources- required technical and soft skills on need basis • Dedicated teams to manage client specific • HR functions like motivation, counseling etc. needs right from resource augmentation to turn-key solutions WIDE RANGE PROFICIENCY Mainframes ClientServer WebApplications DatabaseAdministrators Document & Technical Writing Testing Embedded Systems Telecom System&Network Administrators ERP CRM,SCM,SRM Andmore...
  • 7. Our Relationships • Tata Consultancy Services Ltd. • Infosys Technologies Ltd. • Capgemini Consulting India Pvt. Ltd. • IBM India Pvt. Ltd. • Hewlett Packard Globalsoft Ltd. • Wipro Infotech Ltd. • Wipro Technologies Ltd. • . Robert Bosch Ltd. • Scope International Pt Ltd. • Sony Ericsson Mobile Communications (SEMC) and more
  • 8. Recognition 2007 : Zinnov Process Excellence Award & Zinnov Recognition - Best IT Talent Consulting 2008 & 2009 : D&B India’s Top IT Co’s Listing 2008, 2009 & 2011 : A Deloitte Technology Fast 500 Asia Pacific Winner D&B D-U-N-S:86-219-6305 2009 : A NASSCOM Emerge 50 Company 2010 : All World Network India Fast Growth 25 winner - A Michael Porter endorsed Harvard Univ. initiative 2011 : Deloitte Technology Fast 50 India 2011 2011 : D&B- Axis Bank BUSINESS GAURAV AWARD
  • 9. What do we do? We help customers address their ever increasing challenges in identifying, deploying and managing their most valuable asset – People. FFI offers Strategic IT HR and Managed Solutions to its Customers. These are offered as 4-different services, branded for clarity as Lateral Hires IT – HR consulting services TechSearch TechS urce TechSoft F Software development services TechServ End 2 End consulting services Project Aligned
  • 10. Our work environment The undergirding of our work culture is the PEOPLE 4 PEOPLE mantra. At FFI we have sprinkled our calender with activities to enable our people to sharpen their creative skills. Our training sessions range from sheer fun activities like “Sharp shooters contest” to challenging training engagements. At the pinnacle is the RENDEZVOUS - when work and fun go hand in hand to build relationships that last. Although the business challenges are unique and demanding, the rewards are equally exciting and the system ensures that our employees are fully rewarded for their efforts.
  • 11. Our workforce FOCUS HAS SIX WORKFORCES ensures long-term success. This helps and supports Each of these six workforces offers a different career success of our customers at both ends of the spec - experience and service. trum viz. the IT organization and the Consultant. • Relationship Workforce • Customer Support Workforce Focus’ Relationship workforce comprise of profes - These are skilled professionals who specialize in a vari - sionals who are specifically customer-focused and ety of areas encompassing Human Resources, People whose KRAs are aligned to identifying, establish - Management and Customer Care, in the IT domain. For ing and managing customer relationships with any professional services organization, people are key the objective of evolving the relationship through assets. Focus CS is also part of the Career Management quality service, to become one that is strategic and function. This workforce is responsible for developing, preferred managing and motivating our Consulting work force. This team is also responsible for new joiner orientation, • Recruitment and Delivery Workforce (R&D) reporting processes, training tools and initiatives. They are involved in critical processes from addressing the Whether graduate or experienced professional, regular rewards structure and establishing the criteria that de - career counseling helps in personal and professional termine growth. They also help set up feedback mech - development. Our R&D workforces function in the en - anisms that guide people on how to improve or de- hanced capacity of Career Managers. They spend time velop their skills and keep their career moving forward. with aspiring consultants to discuss progress, under - Focus’ CS work directly with people to help them find stand goals and help to achieve them. This helps to the right engagements where they can make most of chalk out career blue prints for the future, which will their existing expertise and expand it. help consultants focus on projects and skills that best suit their profile and help them in the direction that
  • 12. Our workforce • Consulting Workforce build teams on the .Net/J2EE technology areas. Our Our Consulting IT People bring with them experi - capabilities also extend to Quality Assurance with ence in Technology aligned to business, industry regard to Functional, Regression, Security and Per - and systems integration. They help our customers formance testing of software applications. design, build and deliver strategies that transform companies to high-performance businesses. They • Enterprise Support Workforce form our value-proposition to the Customer. Enterprise Support is Focus’ internal workforce, ef - ficiently managing and supporting all activities • Solutions Workforce across our business. Enterprise People work in areas such as Finance, HR, Facilities and Services, The Solutions workforce is a group of technology Administration and Internal Communications. experts. These people use their knowledge and experience to take on practical programming and technology implementation for our clients in the United States of America. They work out of our Chennai Delivery Center. With regard to the tech - nology areas based on the current assignments and resource availability at the DC, our forte is Open Source technologies (Linux, Apache, MySQL, PHP, etc) in development and maintenance of ap - plications. However based on need, we can also
  • 13. How do we deliver our services? FFI’s business is structured around the IT and ITES industry. Our four brands - TechSource, Tech Search, TechSoft and TechServ, form the four brands of our services and solutions. FROM THE “FUNCTIONALITY”A SPECT WE ADDRESS Verticals : Telecon, BFSI, Healthcare, Education etc., Technology : SCM, CRM, ERP, Microsoft and Open source. Pure play IT technology and development Our offerings may be described as “growth plat forms” These function as the basis for innovation, to . drive the growth of the company and to provide the necessary differentiation and expertise that ensures DELIVERY WORK FLOW smooth delivery of the services and solutions to cus tomers. Growth platforms also help our people build deep marketable skills that add value to their careers. Working with such differentiation also help us to forge together, at short notice, integrated teams, which can BUSINESS RELATIONSHIP DELIVERY help deliver the best possible business solution to our Candidate identification, screening New Business, contracts & CRM Customer requirement. Project identification & alignment & evaluation, selection & on-boarding Selection Logistics Delivery Management aligned to Customer Projects & Processes BUSINESS SUPPORT BUSINESS CONTINUITY SERVICES (BSS) SERVICES (BCS) Pre- Boarding Time Sheets, Employee/Cust Engagement & Counseling Employee Reports, Background Check BGC Post - Boarding Billing & Statutory Performance Appraisal, Consultant Contact Requirements & Mgmt, Customer Satisfaction Separation Mgmt, Re-assignments.
  • 14. FiQMS Portal Focus Intergrated Quality Management Systems Quality Management system of an organization is only as good as the quality of its processes and effectiveness of their implementation by the stakeholders to innovate and continually improve the business. In 2006 April, Focus launched its own Portal to facilitate new hopefuls directly register and interact with Focus func - tionaries and to manage issues instantaneously and effectively. Over the year, with phased integration, in both back- ward and forward directions, it has now metamorphed into an integrated application customized 360 degrees to the needs of candidates, existing consultants, end customers and FFI employees. FiQMS is now the backbone of Focus Process implementation, standardizing procedures across geographies, capturing deviations as and when they happen, cautioning the functionary of any delays, escalating issues when required, raising appropriate alerts to management, recording transactions, measuring performance and analyzing against objectives. FiQMS provides a forum where private interaction is possible with the candidate through all stages at different levels of management to maintain a delicate balance of business and emotional relationship, at once achieving trans - parent as well as confidential interactions. BCS Business Continuity Services FFI's “Business Continuity Services” (BCS) is one-of-a-kind process innovation which works towards providing the level of Business Assurance that normally accompanies a more traditional “product” or “solutions” sale and accompanied documentation. Where “resource augmentation” signs-off, BCS commences, focusing on all parameters that are hitherto managed by the customer or simply not addressed. While BCS is the Management of People, it is far removed from the type-cast HR; in that, its complete accountability is ensuring the success of the business by ensuring the effective management of our “solution” (the consulting engineer). The Project may focus on the Technical Delivery of its business, while the deliverables of the People aspect of the business is managed by BCS. This transcends the 'search and deploy” model to emerge as a catalyst in innovation and value. Consulting employees possess a strong 'itinerant' mindset & identity crises. The “service assurance” of BCS is to ensure business/service continuity through sustained consultant engagement systems.
  • 15. #FFIJOBS Twitter I FFIJOBS page on Facebook I Focusite on Our Locations New Delhi : 414, 4th Floor, Ansal Majestic Tower, Near P.V.R. Complex, New Delhi - 110 018. Corporate & Regd. Office : Tel: +91 11 2854 7794, 6630 6855 3, 2nd Street, Haddows Road, Chennai-600 006. Tel: +91 44 4393 1900, 4393 1939. Hyderabad : Fax: +91 44 2825 0892 201, Ganga Estates, Nagarjuna Circle, E-mail: enquiry@focusite.com Road No:1, Banjara Hills,Hyderabad-500 034. careers@focusite.com Tel: +91 40 4020 4930 / 41 Chennai: Kolkota : Old No. 13, New No. 27/1, 2nd Floor, RDB Boulevard, Nungambakkam High Road Plot-K1 Block- EP & GP, Chennai - 600034. Sector-V, Salt Lake City, Tel : +91 44 43934400 / 43934411 Kolkata-700 091 E-Mail :lh.chennai@focusite.com Tel : +91 033 40650052 Mumbai: Pune : B / 205, 2nd Floor, SHERATON CLASSIC 38, First Floor, D-Block, Opp. CRISIL House, Chakala, Andheri East - 400 093. Vastushree Complex,Hyde Park, Tel: +91 22 2820 7185, 2820 2467 Market Yard, Pune - 411 037. Mobile: 98338 97680 / 81 / 82 Tel: +91 20 6401 0873 Bangalore : Kochi : 32, Brigade Road, Chembarathil House, Bangalore - 560 001. Kunduvel, Vazhakala, Tel: +91 80 2532 1672, 2558 2903 Kochi – 682030 Tel: +91-86063-66623 I N T E R N AT I O N A L O F F I C E S 600 E, Higgins Road, Suite 1B F U T U R E Elk Grove Village, Illinois - 60007. INFOTECH (MEA) www.focusamericainc.com
  • 16. F U T U R E (MEA) INFOTECH Relationships that last...