Belsoft Collaboration Day 2018 - Social Collaboration Journey @Bosch

.
Kick-start your Social
Colloboration Journey
on IBM Connections

Kick-start your Social Business Journey
RBEI | 2018
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2
Agenda
What is Social
Business Eco-
system?
Social Business
Transformation –
How you Benefit?
01 03
The Journey
@Bosch
Key Business
cases
Collaboration
Transcending
Every Level of
your
Organization
02 04
Quick facts
05

RBEI | 2018
3
What is a Social Business Eco-system?
Customers
Enterprise
Partners
Enabling create organizations that are:
 Highly Connected
 Inclusive
 Innovative
 Agile
 Customer Focused

RBEI | 2018
4
Roadmap
Q1 2013
• Go live to Bosch World
• 30,000 users
• 2000 online communities
Q2 2012
• Pilot phase – 26 lighthouse use cases -
lessons learned, best practices and
success stories
Q2 2015
• 200,000 users across 50 different countries
• 150,000 wiki pages
• Up to 40,000 unique users per day
• 20,000 open communities
• 2,000 mobile users
A highly connected enterprise
FUTURE
Q4 2017
• ~300,000 users across 50 different countries
• 173,000 wiki pages
• Up to 80,000 unique users per day
• 30,000 open communities
• 2,500 mobile users
2011
• E2.0 Tool
evaluation
Social Business Transformation Roadmap:
- Embrace Social Software
- Transform and further develop the corporate culture
- Innovation and Collaboration
Promotional Activities and
increasing user Adoption:
 Roadshows
 Setup of a steering committe across
locations
 Monitoring usage and CIP
 Competitions and ideation contests
Trainings:
 First Steps on Bosch Connect
 Overview of Social Media outside Bosch
 Training of Ambassadors and Managers
 Sharing of best practices and success
stories
 Social Business Self Learning Community
 Tips and Tricks on Bosch Connect Tools

RBEI | 2018
5
Social Business @ Bosch – Business Cases
Ideation
Project
Support
People &
Expertise
Knowledge
Sharing
Process
Improvement
Process
Enhancement
Lighthouse Use-cases BusinessCases View

People
Process
Applications
Information
RBEI | 2018
6
Benefits of Collaboration platform
Productivity
increase through
transparency &
collaboration
More motivated
employees due to
increased
recognition &
involvement in
decision making
Flexibility
through access
toinformation
anytime,
anywhere and
from any device
Increase IT
productivity
through
decreased
support
costs
Switch from
one way to
interactive and
cross
organization
communication

RBEI | 2018
7
Collaboration Transcending Every Level of your Organization
 Ideate, Collaborate and Share
Knowledge
 Efficiently share Tips & Tricks
 Increase Quality and Provide
Support
Engineer Project Manager
 Communicate information
effectively and efficiently to the
project members
 Management Reporting
 Support Project Managament
Business Unit Head
 Business Improvement through
Innovation and organizational change
initiatives
 Manage communication with the Top
Management Team
 Peer Communication &Collaboration
with other organizational units
 Collaborate with sales teams across the
globe
 Efficiently share insights, good
practices and provide sales support
 Onboard new sales associates for
faster and increase global sales awareness
Sales Manager

RBEI | 2018
8
Connections @Bosch – Quick Facts
~2 T mobile
users
340 T wiki
pages
300 T users
on boarded
38 T
communities
>70 % of
open
communities
Worldwide
rollout
Seamlessly
integrated
86 T unique
users per day

RBEI | 2018
9
Approach
Identify key objective
areas from primary
stakeholders
Assement and Analysis
Workshop at customer
location
Proof of Concept Strategy and Architecture
(Technology Roadmap)
Design and
Validation
Customization,
Implementation
and Integration
Support and scale-up
Trusted, Measured and Risk Free Approach

Enabling your Social Collaboration Journey
RBEI | 2018
10
RBEI Capabilities : End-to-End Solutioning
Bosch runs the biggest IBM Connectionson premise infrastructure whichserves~80,000 unique requests /day
• Load testing for platform
• Functional testing and bug identification
• Automation of test cases

RBEI | 2018
11
Third-party Integrations

RBEI/BSJ3 | 2018
12
The Bosch Advantage
The Bosch
Advantage
IT
powerhouse
Global
Presence
Consulting
and
Technology
expertise
Talent Pool
Practicioner‘s
Approach
Cost
Advantage
Bosch provides end-to-end Engineering,IT and Business Solutions for the
Bosch group and other global customers
Global delivery presence with multi-lingual support capabilities
Proven capability in consulting, implementation, testing and
support services on IBM Connections
Ready to deploy trained and experienced talent pool
Gain from the best practices and lessons learnt
from implanting IBM Connections at Bosch
Near shore delivery centers reducing overall costs
and providing 24/7 support services

Belsoft Collaboration Day 2018 - Social Collaboration Journey @Bosch

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