The document discusses Beezbox, a social CRM platform that helps businesses grow their customer base through social media engagement. It allows companies to listen to customer feedback, engage in real-time conversations, and promote products virally. Businesses can use the platform for internal collaboration as well. The platform integrates with existing IT systems and offers freemium and premium pricing packages. It aims to provide an all-in-one solution for customer-facing and internal-facing social business needs.

1. « Growing Customer Base Made Easy »
Doing business with Beezbox
Partners presentation
Social CRM – Social Marketing – Microblogging – Intranet - Extranet

2. Almost 1 billion people are expressing
themselves daily on social media
. . .
400+ millions
100+ millions
60+ millions

3. Enterprises challenges in today’s Social Media era
Unsollicitated / Not Growing
always friendly public customers
expressions
requests
They are overwhelmed, just playing the old-school communication way
3

4. Beezbox value proposition:
Help Businesses Taking Care of their Customers
while Growing Customer Base
Listen
Engage
Your
business
Promote
… through an innovative real-time conversational platform

5. How it works with the existing IT?
www.yourcompany.com
yourcompany.beezbox.com
Widget
C
O
M
M
E
N
T
&
R
A
T
E
29/03/10

6. What benefits to businesses?
1
Self-growing « social networker » base
Cost-effective customer acquisition
2
process
Products & services awareness
3
development at no cost
4
Better customer loyalty
29/03/10 Beezbox copyright 6

7. Packages & Pricing
No upfront investment – No lock-out
Freemium Package Leads
Premium Package
0$ / Month From 99$ / Month
- Instant activation
- Instant activation
- Plug & Play
- Plug & Play
- Limited resources
- Full features
- Full data ownership
Pay-as-you-Go based on :
Nb of internal Users, listed Products, Private Communities and Storage volume
7

8. Our target:
Industries where Opinion and Customer services matter
• Communications
• Consumer services
• MB
S • Utilities
• B2C
• Insurance / Finance
• B2B Services
• Stores, e-Commerce
• Education
• Large Business
• Consulting
• Tourism, Cities,
• through Partners
• Government agencies
• …
8

9. Doing business with Beezbox
Your business
Enterprise 2.0 Strategy consulting + Community Management
Our joint business
White label
Reseller
Referrer
Marketing & ISP, ASP
Business Consultants
Communication
9
Agencies

10. Contact
Solofo RAFENO
CEO - Founder
e-mail: solofo@beezbox.com
mobile: +33 6.86.15.86.04
Twitter: @solofo
Beezbox SAS
4 Rue de Marivaux
75002 Paris
www.beezbox.com
Twitter: @Beezbox
Beezbox SAS au capital de 258.840 Euros / RCS Paris 501 916 340

11. Back‐up slides
29/03/10 Beezbox copyright 11

12. Enterprise 2.0: a fragmented market
Customer facing
Blog,
Facebook Page,
Oracle, SAP,
Twitter, LinkedIn
Salesforce, SugarCRM
Oracle, MarComm
Customer Support
SugarCRM
SFA
Jive, Atlassian, BlueKiwi, Google,
Salesforce, SocialText, CubeTree, …
Collaboration, KM, Wiki
Microsoft, Google, IBM Lotus, Yammer, SocialCast, …
Intranet / Extranet / Microblogging
Internal facing
12

13. Beezbox
An « all-in-one » solution for efficiency and better value
Customer facing
Marketing,
Communication
Customer & Community
Support
SFA
Beezbox
Collaboration, KM, PM,
Microblogging
Intranet / Extranet
Internal facing
Beezbox copyright 13

14. User Interface & business processes
29/03/10 Beezbox copyright 14

15. 1- Listen
Let people comment and rate your products & services
Structured, easy to use feedback entry interface
29/03/10 15

16. 2- Engage
real-time conversations with your customers and prospects
Beezbox is a full Twitter web client as well

17. 3- Promote
automaticaly your products on social media in a viral way
17

18. 4- Collaborate
internally and with external partners for both day-to-day business
operation and outbound-inbound communication
A full Intranet/Extranet + Microblogging service
18