HR 206

1. HR206 Employee Training &
Development
INSTRUCTOR SEAN M. SERRAO

2. T O D AY ' S A G E N D A
* Instructor Introduction
* Syllabus Review
* Questions
* Weekly Homework Review
* Chapter 1
* Questions/ Concerns
Welcome
to class!

3. • Director of Strategic Partnerships at SmartTrader
• BA, Stetson University, "Organizational Leadership; Finance"
• MBA, University of South Florida, Compliance, "Risk, Anti-Money
Laundering"
• MASc, Massachusetts Institute of Technology, "Data, Economics, and
Development Policy" (In Progress)
• Licensed NHRA Race Car Driver
• Fort Lauderdale, FL
Sean Serrao
B R I E F I N T R O D U C T I O N

4. Syllabus Review
Please download the syllabus from Canvas, we will review the
syllabus and discuss any questions.

5. Questions?

6. Write a short introduction of yourself Answer questions to include: Who you are?
Where you are from? What you hope to learn in the class? What you know about the
subject of "Employee Training and Development"? Whether you have ever worked in
employee training and development?
Discussion
• Read Article: “Self-Efficacy in the Workplace: Implications for Motivation and
Performance”
• Prepare a reading response (350 to 500 words). What did you learn in the article
and how can you use it in your current role?
Reading Response
Identify groupmates for final project (Groups no larger than 3 members). Email your
group selections to your instructor. We will discuss the project in class!
Group Project
Week 1
Read Chapter 1 in your textbook and prepare for your first chapter quiz due Saturday by
11:59 P.M.
Chapter 1

7. Chapter 1
Introduction to
Employee
Training and
Development

8. Role of Training & Development in Business
• Formal Training & Employee Development-
activities, programs, courses, & events that are
provided by the organization.
• Informal Learning- learner initiated, does not
happen in a formal setting.
• Knowledge Management- Process of enhancing
company performances by designing and
Implementing tools, processes, systems, structures,
and cultures to improve the creation, sharing, and
use of knowledge.
Let's define the sections of the circle

9. • Tacit Knowledge
• Education
• Work-related know-how
• Work-related competence
Human Capital
• Customer relationships
• Brands
• Customer Loyalty
• Distribution Channels
Customer Capital
• Corporate culture
• Management philosophy
• Management practices
• Informal networking
systems
• Coaching/mentoring
relationships
Social Capital
• Patents
• Copyrights
• Trade secrets
• Intellectual property
Intellectual Capital
Types of Organizational Capital

10. Let's Discuss
and Analyze
Together
How was your company onboarding experience? Did you rely on
formal or informal training? What did you like? What would you have
done differently?
Question
What is the most important aspect
of capital to you (Human, Customer,
Social, Intellectual)? How to do you
preserve this competitive
advantage? What is the current
threat of competition for this
capital, if any?
Question
As we begin to think about how
employee training and development
can impact our organization, I
challenge you to write down
opportunities where training would
benefit your organization. What are
some of the immediate areas within
your organization that would benefit
from training?
Question

11. Training Design Process

12. Class Discussion
Let’s apply what we have learned
Utilizing the training design process,
map out a social distance training
program for our organization. Open
discussion
Problem 1
Cross-training can be a valuable
resource in today's organizations.
Which deparments in your current
organization would benefit from
training in your role? How?
Problem 2

13. A more diverse and aging workplace is growing each an every day. Managing the day to day differences
amongst ethnicities, generations, religious beliefs, cultural differences, sexual orientation, and other factors
will be more difficult as the workforce grows. Compliance training is a great way to ensure an organization
functions legally, but what are some ways we can better learn to appreciate each other?
C H A N G I N G D E M O G R A P H I C S A N D D I V E R S I T Y I N T H E
W O R K P L A C E

14. Watch this
Video
Ted Talk: “Workplace Orientation is Not Training"

15. Question 1: What was your first day in the office like?
Answer 1:
Worksheet
A brief set of questions to discuss after watching the
Ted Talk: "Workplace Orientation is Not Training".
Question 2: If employee training and development can
increase sales or work place production, why don't
companies invest in training?
Answer 2:
Question 3: What is the definition of workplace training?
Answer 3:

16. Types of Training Provided by Companies
- Managerial and supervisory,
processes, procedures, and
business practices, and
mandatory and compliance
training account for 36% of
learning content.
- $87.6 billion spent on
training
in 2017

17. Today's Work Environment
• Artificial Intelligence
• Working Teams
• Virtual Teams
• Social Media
• Wearables
• Robots
• Gig Economy

18. Chapter 1: Introduction to employee training and
development gave us some foundational pieces of
which training programs are built upon. As the
syllabus stated, you will have a final project that will
require group work. In your groups you will be tasked
in developing a training program for your organization
(past, present, or fictitious). Although I encourage you
to try to solve a problem facing your organization,
because this may open doors for the advancement of
your career or as an example of your skillset to a
potential employer.
We will discuss the details of the project in depth
during lecture, if you have questions always feel free
to reach out to me.

19. Quiz 1 Study guide
Chapter 1 Slide
About the Instructor
Power Point
Page 51 in your Book
Key Terms
Review when assignments
are due each week.
Syllabus
Watch
TedTalk Video

20. Thank you!
Please feel free to contact me at:
sserrao@bealcollege.edu
(407) 848-0339
Instructor: Sean M. Serrao