1. TECHNICAL TEAM LEADER
Team-focused leader with 15+ years of cross-industry experience working as a manager in both electronics and reatil
environements, driving teams to consistently meet company standards and goals.
Articulate communicator skilled in building, developing, and maintianing customer realtiosnhips that work to advance
overall organizational value.
Proven mentor, trainer and director seeking an opportunity to leverage extensive management and customer
satisfaction skills with a company that will foster continued growth and knowledge.
• Safety Compliance • File/Records Management • Communication
• Performance Management • Promotional Events • Client Relationship Management
• Quality Assurance
• Microsoft Office Proficiency
• Team Management
• Fluent in Mandarin
• Problem Analysis/Resolution
• Oracle Proficiency
“ Effectively increased sales by 10% each year.”
“Minimized company cycle time by 20%”
PROFESSIONAL EXPERIENCE
Fluke Electronics, American Fork, UT 2003-Present
PRIMARY STANDARDS ASSOCIATE/TECHNICAL TEAM LEAD
Technical Team lead charged with trainging and mentoring on-boarded employees in the appropriate work and safety
procudures. Serves as liasion between company and vendors to ensure the timely delivery of all materials for products and
and new R&D products. Supplies and maintains all needed documentation, entering any infomration into company databases.
Additioanlly responsible for the manufacturing and assembling of primary temperature standard instruments, including
temperature sensors, SPRTs, fixed point cells, and thermocouples. Effectively, manages the production schedule to ensure the
timely delivery of all products. Developed a wide understanding of the application of physics, chemistry, thermo-dynamics and
electronics principles and theories, as well as a comprehensive knowledge of fundamental temperature and International
Temperature Scale (ITS).
• Leadership: Instituted and conducted continual Six Sigma events, leading to the inscrease in staff productivty and
overrall safety of the team.
• Process Implementation: Developed and enforced quality assurance procedures that resulted in the reduction of
Quality Hits by 5% annually.
• Accomplsihment: Assisted in reducing premium inventory costs by 20%.
Intermountain Farmer’s Association, American Fork, UT 2001-2003
STORE MANAGER
Store Manager responsible for exceeding all customer service needs and ensuring that each transaction is completed correctly
and in an efficient manner. Managed a continuous flow of merchandise from stock room to sales floor to ensure the company
met and exceed all sales goals.
• Quality Assurance: Solved any escalated issues ensuring excellent customer service was a paramount and continued
priority among all members of staff.
• Accomplsihments: Successfully increased sales by 10% each year, resulting in location being recognized as the top 2
stores in sales every month.
Jake’s High Country Archery, Orem, UT 1996-1999
MATERIAL HANDLER
Performed consistent and regular cycle counts of inventory to ensure product inventory accuracy, prevent out of stock items,
and to monitor loss prevention. Assisted customer in choosing the approraite material for their needs. Properly packaged and
shipped inventroy at custmoers requests.
• Accomplsihments: Consistently maintained a 99% order accuracy.
EDUCATION
ASSOCIATES OF GENERAL EDUCATION, 2011
UTAH VALLEY UNIVERSITY, Oren, UT
Bryan BatemanBryan Bateman2550 W. 1600 North2550 W. 1600 North
Lehi, Utah 84043Lehi, Utah 84043801.367.8450801.367.8450
bryanbateman1980@gmail.combryanbateman1980@gmail.com
Bryan BatemanBryan Bateman2550 W. 1600 North2550 W. 1600 North
Lehi, Utah 84043Lehi, Utah 84043801.367.8450801.367.8450
bryanbateman1980@gmail.combryanbateman1980@gmail.com