Libraries Manage Change During Pandemic
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This presentation was provided by Lorraine J. Haricombe of the University of Texas Libraries, during Session Two of the NISO training series "Assessment Practices and Metrics in a 21st Century Pandemic," held on September 25, 2020.
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Libraries Manage Change During Pandemic
- 1. Libraries: Managing or Leading? ASSESSMENT PRACTICES AND METRICS IN A 21ST CENTURY PANDEMIC LORRAINE J HARICOMBE, VP AND DIRECTOR, UT LIBRARIES SEPTEMBER 25, 2020
- 2. Enrollment Profile (2015-2020) Undergraduate Graduate, etc. Total 0 10000 20000 30000 40000 50000 60000 2015 2016 2017 2018 2019 2020 39619 40168 40492 40804 40163 40048 11331 11163 11033 11028 10927 10433 50950 51331 51525 51832 51090 50481
- 3. UT Research Expenditures FY18 by source
- 6. UT’s Research profile • UT Austin ranks No. 33 in the world, • No. 21 in the U.S. and • No. 7 among U.S. public universities. source 2020-2021 Center for World University Rankings
- 7. Teaching and Learning 156 Undergrad Degree Programs 237 Graduate Degree Programs
- 8. Highlights in Undergraduate Education 2014- 2019 • Overall four-year graduation rates have increased from 55.1% to 69.8% • Six-year graduation rates improved rising 2.8 percentage points in the past year to reach a new high for UT of 85.6%.
- 9. Four-year graduation rates for African American and Hispanic students showed broadly similar increases during the same period
- 10. Questions?
- 11. What changes the world starts at UT Libraries
- 13. We are all in this together
- 14. UTL: Ramping up… Fall Library Building Hours: • Sunday – Saturday, 7am-11pm (students, staff, faculty) • Closed to general public Onsite services: (Research and help desk/check out services • Saturday-Sunday, 10AM- 6:45pm • Monday-Friday, 9am – 6:45pm
- 16. UTL: Ramping up… 1,570 1,395 2,342 4,221 6,562 4,783 812 742 1,202 2,084 3,371 2,602 0 0 0 0 1,380 1,653 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 Month of April Month of May Month of June Month of July Month of August September 1 - 15 Use of e-resources in HathiTrust Total users Total number of items accessed Pickup Items
- 17. UTL: Ramping up… Collections Portal content increased by 680% with notable growth in several areas: • Architecture – 280% increase • Benson – 160% increase • Maps – 30,000% (from 46 maps to over 14,000)
- 18. DAMS From The Page VRC Collections GIS + Geodata Thermodex Exhibits Alma/Primo HRDI Website Voces TARO LSF AILLA AHPN Kiosks Blogs LADI Primeros Libros • Windows • MacOS • RHEL • Solaris • CentOS • Angular • Django • Drupal • Word Press • DjangoCMS • Spotlight • Blacklight • GeoBlacklight • PyPE • Wowza • SCCM • Keyserver • JAMF • Ansible • HTML • Javascript • PHP • Python • Ruby • SOLR • Viewers • Cantaloupe • IIIF • Fedora • OHMS • MySQL • Oracle • Postgres • MSSQL • Jira • Slack • Teams • Rancher • Spinnaker • Grafana • Docker • Prometheus • Kubernetes • RabbitMQ • JScape • Stonebranch • Box API • Jenkins • Kombu • NginX • Netscaler • Azure CDN • Infoblox • Guacamole • HAProxy • Github • Artifactory • PyLint • Selenium • Splunk Operating SystemsDatabases Prog Langs Networking Dev Tools Infrastructure Support Content Management Communication Integration Tools Application Services Credit: Dustin Slater, UT Libraries Creativity & Innovation
- 19. Doing things differently • Prepared virtual introductions • Recorded search demonstrations • Made resource-specific video tutorials • Used Panopto, iMovie and other tools • Transitioned from physical reserves to e-resources
- 20. Questions?
- 21. Some observations Prompt reaction Safety a high priority Emergency solutions Some useful solutions may stick Institutions/students/faculty agree that the pandemic was major disruption for everybody (a good thing, no blame game)
- 22. Doing things differently Budget impact Collaborate on campus and beyond Move from local to “at scale” solutions Rethink economic and organizational models
- 23. What do we have going for us? Guarded optimism Trust capital Ready partners Distinctive skillsets Will continue to functions as partners in research/learning enterprises
- 24. What do we have going for us? Collaboration • ARL Association of Research Libraries • HATHITrust Digital Library • SPARC Scholarly Publishing and Academic Resources Coalition • TDL Texas Digital Library • CRL Center for Research Libraries • TLCUA Texas Library Coalition for United Action
- 25. Academic/Research Libraries in Texas negotiating together for decreased costs, improved access, and faculty ownership v.20.9.16
- 26. 26
- 28. Change Readiness The ability to continuously initiate and respond to change in ways that create advantage, minimize risk Organizations most likely to be successful in making change work to their advantage are the ones that no longer view change as a discrete event to be managed, but as a constant opportunity to evolve. ◦ (Musselwhite and Plouffe)
- 29. Questions?