O SlideShare utiliza cookies para otimizar a funcionalidade e o desempenho do site, assim como para apresentar publicidade mais relevante aos nossos usuários. Se você continuar a navegar o site, você aceita o uso de cookies. Leia nosso Contrato do Usuário e nossa Política de Privacidade.
O SlideShare utiliza cookies para otimizar a funcionalidade e o desempenho do site, assim como para apresentar publicidade mais relevante aos nossos usuários. Se você continuar a utilizar o site, você aceita o uso de cookies. Leia nossa Política de Privacidade e nosso Contrato do Usuário para obter mais detalhes.
Voice is a primary
way that users
interact with the
Form of intelligent
(IPA) with voice
2014 — 55% of teenagers used voice
search more than once/day; 31%
used it for “help with homework”
2017 — 46% of Americans use digital
▫ 18-49 yr olds: 55%
▫ 50/+ yr olds: 37%
2018 — 25% of smart speaker owners
with children say smart speakers are
used to get help with homework
You can ﬁnd me at @K4Dag
Special thanks to all the
people who made and
released these awesome
resources for free:
▫ Presentation template by SlidesCarnival
▫ Ice cream photo by Brooke Lark on Unsplash
▫ Tortoise photo by Nick Abrams on Unsplash
▫ Driving photo by Dan Gold on Unsplash
▫ Robot photo by DJ Johnson on Unsplash
▫ Magic photo by Artem Maltsev on Unsplash
▫ Squirrel photo by Vincent van Zalinge on Unsplash
▫ “Drink coffee: do stupid things faster with more
energy,” Ben Sutherland, Flickr, Attribution-ShareAlike
2.0 Generic (CC BY-SA 2.0) https://www.ﬂickr.com/
▫ Box photo by Christian Fregnan on Unsplash
▫ Buvat, J., Jacobs, K., Sengupta, A., Taylor, M., Khadikar, A. (2018). Conversational
commerce: Why consumers are embracing voice assistants in their lives.
Capgemini Digital Transformation Institute. Retrieved from
▫ Druga, S., Williams, R., Breazeal, C., & Resnick, M. (2017). Hey Google is it OK if I
eat you? Proceedings of the 2017 Conference on Interaction Design and Children.
▫ Enis, M. (2018). Voice activated: Smart speakers are becoming part of U.S.
households, and there’s a lot that the public needs to know, with libraries well
positioned to help. Library Journal, (6), 28.
▫ Engleson, S. (2017). The future of voice: from smartphones to smart speakers to
smart homes. ComScore.
▫ Galanek, J. D., Gierdowski, D.C., & Brooks, D.C. (2018). ECAR Study of
Undergraduate Students and Information Technology, 2018. Research report.
Louisville, CO: ECAR, October 2018.
▫ Falciani-White, N. (2017). Information behaviors of elite scholars in the context of
academic practice. Journal of Documentation, 73(5), 953–973.
▫ Google Data, U.S., Google App, Android, May 2016. Retrieved from
▫ Hinchliffe, L. J., Griffey, J., King, E., Schofield, M. (2017). Is the Researcher
Human? Is the Librarian? Bots, Conversational User Interfaces, and Virtual
Research Assistants. CNI Spring 2017 Membership Meeting. Retrieved from
▫ Huffman, S. (2014, October 14). OMG! Mobile voice survey reveals teens love
to talk. Google Official Blog. Retrieved from:
▫ Kleinberg, S. (2018). 5 ways voice assistance is shaping consumer behavior.
Think with Google. Retrieved from https://www.thinkwithgoogle.com
▫ Lei X, Tu G-H, Liu AX, et al. (2017). The insecurity of home digital voice
assistants - Amazon Alexa as a case study. Available at
▫ Mander, J., and Buckle, C. (2018). Voice Search: A deep-dive into the
consumer uptake of the voice assistant technology. GlobalWebIndex. Retrieved
▫ Mortensen, D. (2019, May 27). Natural user interfaces -- what are they and how
do you design user interfaces that feel natural? Interaction Design Foundation.
Retrieved from https://www.interaction-design.org/literature/
▫ Nass, C. I., & Brave, S. (2005). Wired for speech : how voice activates and
advances the human-computer relationship. Cambridge, Mass: MIT Press.
▫ Nicas, J. (2017, Nov 16). Google has picked an answer for you--too bad it's
often wrong. Wall Street Journal (Online)
▫ NPR & Edison Research. (2018). The smart audio report. Retrieved from
▫ Olson, C., & Kemery, K. (2019). Voice report: From answers to action:
customer adoption of voice technology and digital assistants. Microsoft &
Bing. Retrieved from
▫ Pew Research Center. (2017). Nearly half of Americans use digital voice
assistants, mostly on their smartphones.Retrieved from:
▫ Seilhamer, R., Chen, B., Bauer, S., Salter, A., Bennett, L. (2018). Changing
Mobile Learning Practices: A Multiyear Study 2012-2016. Research report.
CC-BY-NC-SA 4.0 Retrieved from https://www.educause.edu
▫ Tate, E. (2018, July 2). Northeastern U. to equip all students with
Alexa-powered devices. edscoop. Retrieved from
▫ Thomson, C. (2018, March 22). The future is voice search? Spare a thought
for those of us with speech impediments. Gizmodo. Retrieved from
▫ Vlahos, J. (2019, February 18). “Amazon Alexa and the search for the one
perfect answer.” Wired. Retrieved from https://www.wired.com/story/
▫ Young, N.J. & Seggern, M.V.. (2001). General Information Seeking in
Changing Times: A Focus Group Study. Reference & User Services Quarterly,
41(2), 159. 34