HR...Let's Make it Digital! - Balance & Partners Event

1. CDR - Claudio Dematté Research
Empowering organisations to embed the
human side of Digital Transformation
Gianluigi Castelli
Director SDA Bocconi DEVO Lab
gianluigi.castelli@sdabocconi.it
www.sdabocconi.it
26.11.2015

2. Some experiences of ICT Transformation
2
1997 – 2001
• Consolidation of ICT units
• Creation of a dedicated ICT team inside Fiat Auto
• Creation and spinoff of ICT service companies
2001– 2006
• From system driven to process driven
• Consolidation of IT & Network units
• Creation of IT unit at Group level
(Governance & Delivery)
2006– 2015
• Consolidation of 8 ICT units into one (2006-2009)
• ICT Transformation program (2010-2013)
• Eni Digital Enterprise Program (2013-…)

3. Transformation or Revolution?
3
 Companies and their economic value are more and more influenced by digital factors
 There is a substantial difference of speed of adoption by consumer and companies
 Innovation is driven mainly by the consumer market
 Companies have not fully understood the impact of digital technologies yet
 The impact on organisations is potentially huge
 Some organisation roles have to be deeply revised
 There is a lack of competencies (e.g. data science, but not only)
Est ce qu’il s'agit d'une
émeute?
Louis XVI, roi de France, 1789
Non, Sire, c'est une
révolution!
François Alexandre Frédéric de La
Rochefoucauld-Liancourt

4. x106 !!!
Moore’s Law
The number of transistors in a dense integrated
circuit has doubled approximately every 2 years.
Kurzweil’s Law of Accelerating Returns
(LOAR)
Moore’s Law extends beyond microprocessors
and applies to any IT field.
Speed of change is increasing

5. We need a platform for change(*)
 Capital & assets -> Ideas & information
 Internal assets -> Leverage somebody’s else assets
 Traditional power
(size, people, assets) -> Information based power
 Hierarchy and structured
organisation -> Tribes and social knowledge
 Incremental growth -> Breakthrough change
(quarter driven)
 Linear speed -> 2n speed
 Internal knowledge -> Crowd-everything
 Organisation,
processes, procedures -> Disciplined disorder
(*) Inspired by: Platform for change, Stafford Beer, 1975

6. And our people???
6

7. The caged communication
Organisation
Hierarchy

8. 8
Bi-modal
Start-up
Old / Maintenance
New constituency
Start-up
Bi-modal vs. Convergent organisation models
Convergent

9. Esigenze e requisiti
A story
iTeam – think tank
Collaborate with centers of excellence
The company
social network
Imagine the future
Experiment

10. 10