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Babasab Patil
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Introduction to operations management @ ppt doms

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Introduction to Operations and Supply Chain Management 1-
Lecture Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
What Operations and Supply Chain Managers Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Transformation Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Operations as a Transformation Process 1- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TRANSFORMATION PROCESS ,[object Object],[object Object],[object Object],Feedback & Requirements
Operations Function ,[object Object],[object Object],[object Object],[object Object],[object Object],1-
How is Operations Relevant to my Major? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
How is Operations Relevant to my Major? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright 2011 John Wiley & Sons, Inc. 1-
Evolution of Operations and Supply Chain Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Evolution of Operations and Supply Chain Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Historical Events in Operations Management Copyright 2011 John Wiley & Sons, Inc. 1- Era Events/Concepts Dates Originator Industrial Revolution Steam engine 1769 James Watt Division of labor 1776 Adam Smith Interchangeable parts 1790 Eli Whitney Scientific Management Principles of scientific management 1911 Frederick W. Taylor Time and motion studies 1911 Frank and Lillian Gilbreth Activity scheduling chart 1912 Henry Gantt Moving assembly line 1913 Henry Ford
Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Human Relations Hawthorne studies 1930 Elton Mayo Motivation theories 1940s Abraham Maslow 1950s Frederick Herzberg 1960s Douglas McGregor Operations Research Linear programming 1947 George Dantzig Digital computer 1951 Remington Rand Simulation, waiting line theory, decision theory, PERT/CPM 1950s Operations research groups MRP, EDI, EFT, CIM 1960s, 1970s Joseph Orlicky, IBM and others
Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Quality Revolution JIT (just-in-time) 1970s Taiichi Ohno (Toyota) TQM (total quality management) 1980s W. Edwards Deming, Joseph Juran Strategy and operations 1980s Wickham Skinner, Robert Hayes Reengineering 1990s Michael Hammer, James Champy Six Sigma 1990s GE, Motorola
Historical Events in Operations Management Copyright 2011 John Wiley & Sons, Inc. 1- Era Events/Concepts Dates Originator Internet Revolution Internet, WWW, ERP, supply chain management 1990s ARPANET, Tim Berners-Lee SAP, i2 Technologies, ORACLE, Dell E-commerce 2000s Amazon, Yahoo, eBay, Google, and others Globalization WTO, European Union, Global supply chains, Outsourcing, Service Science 1990s 2000s China, India, emerging economies
Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Green Revolution Global warming, An Inconvenient Truth, Kyoto Today Numerous scientists, statesmen and governments
Evolution of Operations and Supply Chain Management ,[object Object],[object Object],1-
Globalization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Hourly Compensation 1-
GDP per Capita 1-
Trade in Goods, % of GDP 1-
Productivity and Competitiveness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Measures of Productivity 1-
Osborne Industries 1- C6*C8 C7*C9 C5/C6 C5/C7 C5/C13
Productivity Growth 1-
Percent Change in Input and Output 1-
Strategy and Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],1-
Strategy Formulation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Strategic Planning 1- Mission and Vision Corporate Strategy Operations Strategy Marketing Strategy Financial Strategy Voice of the Business Voice of the Customer
Order Winners and Order Qualifiers 1- Source: Adapted from Nigel Slack, Stuart Chambers, Robert Johnston, and Alan Betts, Operations and Process Management , Prentice Hall, 2006, p. 47
Positioning the Firm ,[object Object],[object Object],[object Object],[object Object],1-
Positioning the Firm: Cost ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Positioning the Firm: Speed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Positioning the Firm: Quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Positioning the Firm: Flexibility ,[object Object],[object Object],[object Object],[object Object],[object Object],1-
Policy Deployment ,[object Object],[object Object],[object Object],[object Object],1-
Policy Deployment ,[object Object],1-
Balanced Scorecard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Balanced Scorecard Worksheet 1-
Balanced Scorecard 1- Radar Chart Dashboard
Operations Strategy ,[object Object],1- Services Process and Technology Capacity Human Resources Quality Facilities Sourcing Operating Systems
Organization of This Text: Part I – Operations Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Organization of This Text: Part II – Supply Chain Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1-
Learning Objectives of this Course ,[object Object],[object Object],[object Object],[object Object],1-

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operations management @ ppt doms

  • 1. Introduction to Operations and Supply Chain Management 1-
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  • 11. Historical Events in Operations Management Copyright 2011 John Wiley & Sons, Inc. 1- Era Events/Concepts Dates Originator Industrial Revolution Steam engine 1769 James Watt Division of labor 1776 Adam Smith Interchangeable parts 1790 Eli Whitney Scientific Management Principles of scientific management 1911 Frederick W. Taylor Time and motion studies 1911 Frank and Lillian Gilbreth Activity scheduling chart 1912 Henry Gantt Moving assembly line 1913 Henry Ford
  • 12. Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Human Relations Hawthorne studies 1930 Elton Mayo Motivation theories 1940s Abraham Maslow 1950s Frederick Herzberg 1960s Douglas McGregor Operations Research Linear programming 1947 George Dantzig Digital computer 1951 Remington Rand Simulation, waiting line theory, decision theory, PERT/CPM 1950s Operations research groups MRP, EDI, EFT, CIM 1960s, 1970s Joseph Orlicky, IBM and others
  • 13. Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Quality Revolution JIT (just-in-time) 1970s Taiichi Ohno (Toyota) TQM (total quality management) 1980s W. Edwards Deming, Joseph Juran Strategy and operations 1980s Wickham Skinner, Robert Hayes Reengineering 1990s Michael Hammer, James Champy Six Sigma 1990s GE, Motorola
  • 14. Historical Events in Operations Management Copyright 2011 John Wiley & Sons, Inc. 1- Era Events/Concepts Dates Originator Internet Revolution Internet, WWW, ERP, supply chain management 1990s ARPANET, Tim Berners-Lee SAP, i2 Technologies, ORACLE, Dell E-commerce 2000s Amazon, Yahoo, eBay, Google, and others Globalization WTO, European Union, Global supply chains, Outsourcing, Service Science 1990s 2000s China, India, emerging economies
  • 15. Historical Events in Operations Management 1- Era Events/Concepts Dates Originator Green Revolution Global warming, An Inconvenient Truth, Kyoto Today Numerous scientists, statesmen and governments
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  • 20. Trade in Goods, % of GDP 1-
  • 21.
  • 23. Osborne Industries 1- C6*C8 C7*C9 C5/C6 C5/C7 C5/C13
  • 25. Percent Change in Input and Output 1-
  • 26.
  • 27.
  • 28. Strategic Planning 1- Mission and Vision Corporate Strategy Operations Strategy Marketing Strategy Financial Strategy Voice of the Business Voice of the Customer
  • 29. Order Winners and Order Qualifiers 1- Source: Adapted from Nigel Slack, Stuart Chambers, Robert Johnston, and Alan Betts, Operations and Process Management , Prentice Hall, 2006, p. 47
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  • 39. Balanced Scorecard 1- Radar Chart Dashboard
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