COM516 Professional Communications. Successful Collaboration and Team Dynamics. Team A presentation for potential University of Phoenix students on the importance of collaboration during a masters program.
1. Successful Collaboration and TeamSuccessful Collaboration and Team
DynamicsDynamics
COM516 Professional CommunicationsCOM516 Professional Communications
Antwan Evans, Brandi, Brenda Cazares, Connie Cooper, Doris Shelton, Erika-Lei KekahunaAntwan Evans, Brandi, Brenda Cazares, Connie Cooper, Doris Shelton, Erika-Lei Kekahuna
March 8, 2015March 8, 2015
Dennis VanasseDennis Vanasse
Figure 1. University of Phoenix logo (UOPX, 2015)
2. •What is Team Collaboration?
•Value of Team Collaboration
•Conflict Resolutions
•Team Dynamic and Learning Styles
•Crucial Communication Skills
•The Learning Team Charter
•Effective Components Necessary for Team Success
•Motivational Strategies and Productivity
Table of ContentsTable of Contents
3. collaboratecollaborateAccording to the Merriam-Webster's Dictionary, to is to
work with another person or group in order to achieve or do
something (Merriam-Webster.com, 2015) .
This team defines as the effort and ability of
a group of individuals from different backgrounds to come together to
reach a common goal.
Team CollaborationTeam Collaboration
4. Value of Team CollaborationValue of Team Collaboration
Team Collaboration is key for academic success. Within a team you have people from many
walks of life and different educational backgrounds. This diversity is helpful with
collaboration. Think of a learning team as a puzzle. Each member represents a different
piece of the puzzle.
The value of team collaboration is the diversity within the team.
Educational Career Choice
Cultural Background
Religious Beliefs
Race
Gender
Age
5. Conflict ResolutionsConflict Resolutions
These strategies in using conflict resolution can serve as opportunities for learning.
When angry, separate yourself from the situation and take time to cool out.
Attack the problem, not the person.
Communicate your feelings assertively, NOT aggressively.
Focus on the issue, NOT your position about the issue.
Accept and respect that individual opinions may differ, don’t try to force compliance, work to
develop common agreement.
Do not review the situation as a competition, where one has to win and one has to lose.
Focus on areas of common interest and agreement, instead of areas of disagreement and
opposition.
NEVER jump to conclusions or make assumptions about what another is feeling or thinking.
Listen without interrupting; ask for feedback if needed to assure a clear understanding of the
issue.
Remember, when only one person’s needs are satisfied in a conflict, it is NOT resolved and will
continue.
Forget the past and stay in the present.
Build ‘power with’ NOT ‘power over’ others.
Thank the person for listening.
6. Team Dynamic and Learning StylesTeam Dynamic and Learning Styles
“Learning style" is defined as the preferred manner in which an individual or group assimilates,
organizes, and uses information to make sense of the world, including a classroom (Felder,
1996).
Allows for a gain of collective knowledge from each team members age and demographic.
Gain new strategies and strengths from your team members.
Strengthen each others learning style, another team member weakness can be another's
strength allowing members to build on each other.
Builds individual growth.
7. Crucial Communication SkillsCrucial Communication Skills
The following are crucial communication skills for an effective Learning Team
Value the contributions of others
Maintain freedom of expression w/o ridicule
Respect diversity
Keep everyone informed
Have an open mind
Respond within 24 hours
Agree to disagree cordially
When in doubt, ask questions!
8. The Learning Team CharterThe Learning Team Charter
“Chartering is the process by which the team is formed, its mission or task described, its
resources allocated, its goals set, its membership committed, and its plans made.” (UOPX,
2015) .
The Learning Team Charter serves as a tool to reinforce team collaboration.
Furthermore, it contributes to team success by clearly defining team roles and responsibilities,
and outlining the common purpose that the team is working toward.
The Learning Team Charter is the members’ first collaboration as a team.
Every component of the collaborative effort is described in detail and decisions are made as a
team on everything from resources to conflict resolution.
9. Atmosphere: Informal, engaged, relaxed, open, comfortable, nonthreatening, participative
Group objectives: Tasks or objectives understood and accepted, free discussion leading to group commitment,
no hidden agendas, regular reviews, measure of a group’s success is task achievement
Communications: Open and honest; flows freely up, down sideways; everyone is given a hearing; individuals
build on each other’s ideas; conversation takes place inside and outside formal meetings
Handling of conflict: Viewed as natural, even helpful; comfortable handling conflict; disagreements are not
suppressed, overridden, or smoothed over; focused on issue, not the person
Decision-making: By consensus, real issues openly discussed, full commitment by team, little formal voting,
simple majority not accepted as a proper basis for action
Criticism: Criticism is frequent, frank, and constructive; oriented toward removing obstacles that are preventing
the group from getting the job done; little evidence of personal attack, either openly or in a hidden fashion
Expressing personal feelings: People freely express their feelings and ideas, both on the problem and on the
group’s operation; few hidden agendas; feedback readily accepted; high levels of trust, respect, care
Task achievement: Clear, agreed-on plans and roles; high commitment to follow-through; group regularly
weighs performance against objectives and takes steps to ensure success; diversified team member types, skill
competence, and talents
Leadership: While the team has a formal leader, leadership functions shift from time to time based on
circumstances, skills, and team needs; control is not an issue but how to get the job done; positive norms
established and modeled by the leader
Review of team processes: The group is conscious about its own operations; periodically, it will stop to
examine how well it is doing or what may be interfering with team functioning; peer recognition; rewards based
on group contributions
Effective Components for Team LearningEffective Components for Team Learning
10. Motivational Strategies to Increase ProductivityMotivational Strategies to Increase Productivity
1.“Be honest”…Have open and honest communication with team members.
2.“Talk shop”…Continue to discuss the expectations and goals of the team.
3.“Focus on relationships”…Take care of each other, support the team and foster nurturing
relationships.
4.“Brag and appreciate”…Share the success of team members and show gratitude for one
another.
5.“Learn Creative Thinking Techniques”…Members should be able to solve problems creatively.
Throop-Robinson, J. (2009)
11. References
collaborate. 2015. In Merriam-Webster.com. Retrieved March 8, 2015, from
http://www.merriam-webster.com/dictionary/collaborate
Team Leaders and Charters. 2015. In Learning Team Toolkit. Retrieved March 8, 2015, from
http://www.apollolibrary.com/Library/ltt/toolkit1.aspx
Throop-Robinson, J. (2009). Motivating People. Sales & Service Excellence, 9(1), 3.
Notas do Editor
Successful Collaboration and Team Dynamics- Team A presentation for potential University of Phoenix students on the importance of collaboration during a masters program.
University of Phoenix aims to educate global learners able to contribute to society both academically and professionally, with the hope that these learners will be able to work in many fields and collaborate within professional teams with efficacy. Listed here are the topics that will be discussed during this presentation on the importance of team collaboration during the completion of a masters program.
University of Phoenix aims to educate global learners able to contribute to society both academically and professionally, with the hope that these learners will be able to work in many fields and collaborate within professional teams with efficacy. By requesting that graduate students be part of learning teams, the university is giving these learners opportunities to experience in team collaboration in fictional settings much like the ones they will be entering upon completion of their program.
When a team comes together it serves as its own reference/resource. Each team member shares what he or she has to bring to the table, and this information can help the team have a successful outcome. Educationally there could be teachers from every field; math, science, social studies, art, English, psychology or PE. Furthermore, within a university setting there are usually students from many different states, who can share cultural differences as well as religious beliefs which can enrich a presentation. In addition, the will be diversity in race, gender and age so that each member can bring different experiences to the team. All of these things bring value to the collaboration of the team to achieve academic success.
Diversity is a team’s number one asset, but it is also understood and implicated that with varying views and opinions on topics there may be room for conflict amongst the team members. Utilizing conflict resolutions is crucial to the success of the team. Members must keep in mind that the purpose of the team is to reach a common goal, and must exercise respect for the individuality of each and every member of the team.
A team may utilize each members learning style as an opportunity to strengthen the team dynamic. Learning teams provide a more wholesome approach to completing a task. Members build upon each others’ strengths and compensate for each others’ weaknesses. Much like a learning community, a learning team is ideal for the absorption of new ideas and the expansion of minds.
All learning teams rely heavily on effective communication among members, and ultimately the competence of the team to complete a task and/or communicate an idea to the public. Though the public may vary, being it can be a course professor or a school community, efficient communication skills are crucial for the team’s success.
According to UOPX’s Learning Team Toolkit, Team Leaders and Charters, the first step in creating effective teams is a process called “Chartering” (UOPX, 2015). Think of a learning team charter as a contract signed by all members to abide by the rules set forth in a collaborative effort to reach a common goal.
These components, much like the Learning Team Charter, serve as a guide which allows the team to form an effective plan for the successful completion of their goal. It is also a helpful way to ensure that the team keeps in mind that it should work together for the good of the team.
Allowing each team member to build the initial rapport necessary to feel both comfortable and capable within the group is crucial to the success of the team. There is a need for motivational support necessary among the team members in order to assure that all are working towards reaching the common goal and do not feel alone in the process. Remember this is a collaborative effort.
References used in the creation of this presentation.