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IDPF 2014
May 29th
DIRECT DISTRIBUTION:
What Does It Take To Pull It Off?
WHO WE ARE
Micah Bowers
Founder & CEO – Bluefire
@MicahSB
Doug Lessing
President – Firebrand Technologies
@AskBurnie
Kristen McLean
Founder & CEO – Bookigee
@BKGKristen
#DigitalBook2014
WHAT
IS IT?
#DigitalBook2014
THE FOUR ELEMENTS
Strategy
Technological Solution
Commitment to Engagement
Sustained Execution
#DigitalBook2014
May 30, 2014
BEA 2014 Direct 2 Consumer
Firebrand Perspective
Firebrand Technologies
Doug@FirebrandTech.com
516-356-6633
BE A FIREBRAND
People don’t buy ‘What You Do’
People buy ‘Why You Do It’
Simon Sinek
TED Talk on Leadership Sept 2009
BE A FIREBRAND
Why?
BE A FIREBRAND
Growing Expectations
• Consumers Expect to Purchase Print and eBooks
• Publishers and Readers Benefit From Bundling
• 80% of eBook Sales at Dover are Bundles
BE A FIREBRAND
Do You Feel Fulfilled?
• Print Fulfillment and eBook Fulfillment in a single
Shopping Cart? How do I do that?
• Tools are available, but how do you integrate?
BE A FIREBRAND
Time to Get Engaged
• People Don’t Buy What You Do,
They Buy Why You Do It
BE A FIREBRAND
No Finish Line
Publishers Offering Direct Distribution:
What Does it Really Take To Pull It Off?
Micah Bowers | Founder & CEO | mbowers@bluefirereader.com
Strategy
UNDERSTANDING SUCCESS:
• The Goal Mix
• The ROI Gorilla
Strategy
#DigitalBook2014
Strategy
DEFINING AND COMMUNICATING SUCCESS:
Strategy
• Defining and weighting the various goals of the
initiative
• Clearly defining how success will be measured or
expressed
• Communicating these goals and success
measurement tactics to management and across the
organization
• Revisiting and revising goals as you learn and adapt
to rapid change – and communicating about that to#DigitalBook2014
Technological Solution
EMBRACING CHANGE:
• Choose vendors like choosing a mate
• Lean in or lean out, but definitely go
lean
• Map technologies to goals
Technological Solution
#DigitalBook2014
Commitment to
Engagement
• A cultural shift?
• Engagement is a key
component to achieving
most goals
Commitment to
Engagement
#DigitalBook2014
Sustained Execution
Sustained Execution
• Watch out for the hobby label
• Failure is not an option…
it’s an asset
#DigitalBook2014
Getting Started
DIRECT DISTRIBUTION:
What Does It Take To Pull It Off?
CASE STUDIES
Kristen McLean
Founder & CEO
Bookigee
@BKGKristen
F&W
Media
F+W, A Content + eCommerce Company
“F+W connects passionate, like-minded groups of
people to share an ongoing exchange of information,
ideas, and inspiration.
We are committed to providing the very best
experience for our consumers across our niche
categories – craft, art, writing, design, outdoors, and
lifestyle.”
F&W - STRATEGY
F&W - STRATEGY
33 VERTICALS WITH DEDICATED E-COMMERCE STORES
F&W - TECHNOLOGY
WEB-BASED, INTEGRATED SITES - COMMUNITY, CONTENT & COMMERCE
The entire
world of this
interest – in
one place
Videos, articles & how-tos
One stop
shopping
Print &
digital
magazines
Social media
integration
F&W – ENGAGEMENT COMMITMENT
A CONTENT TEAM OF 6-10 PEOPLE FOR EACH VERTICAL
Led by a group publisher (content) and a digital product director (structure)
Each Content Team works with:
• Shared cross-vertical marketing personnel
• Email deployment specialists
• Customer service staff
• Web developers
F&W – SUSTAINED EXECUTION
E-COMMERCE HAS GROWN FROM $6M TO $60M IN 6 YEARS
• F&W serves 20 million consumers annually
• Double-digit growth in organic traffic to many primary communities
• Company has completely retooled its business model
FarFaria
FARFARIA - STRATEGY
To create an immersive, game-like kids’
reading environment for home and school
that focuses on original content
and digital reading for children 2-9.
FARFARIA - TECHNOLOGY
MOBILE APPS FOR APPLE & ANDROID – FREEMIUM/SUBSCRIPTION
Interactive Story-World
Sort by level “Read to Me”
or read alone
700+ stories -
Five new stories
each week
FARFARIA – ENGAGEMENT COMMITMENT
A FULLTIME TEAM OF ELEVEN + DEVELOPERS IN BRAZIL & PHILLIPINES
• Dozens of artists and voice actors
• Technical co-founder in-house
• 33 iOS releases/versions - Android new
• Building out Common Core (CCSS) now
• Constantly using metrics to improve
FARFARIA – SUSTAINED EXECUTION
IN FARFARIA FAMILIES, KIDS READ MORE THAN 5X THE NATIONAL AVERAGE
• FarFaria has over 1 million reads per month
• Winner 2014 Family Choice Award
• Education.com partnership to give 10,000 teachers new digital libraries
• $3.3M A Round lead by VC Inventus Capital in February 2014
TribBooks
fromChicagoTribune
Our recommendations,
Your passion.
To create a prototype literary app that
could be used to drive engagement,
subscription conversion, and revenue
throughout the papers in The Tribune portfolio.
TRIBBOOKS - STRATEGY
TRIBBOOKS - TECHNOLOGY
BUILT ON PAGE FOUNDRY’S INKTERA MOBILE EBOOKSTORE PLATFORM
Curation driven by
Tribune editorial
Embedded HTML5
Tribune content
Real-time
flash sales
Trib
eBooks
free to
subscribers
1.3M
books in
catalog
TRIBBOOKS - TECHNOLOGY
CONTENT EXCHANGE WITH OTHER PUBLISHERS
• Publisher gives ltd. qty. of ebooks
• Tribune uses books for promotion
in the app
• Tribune underwrites major ad
campaign to 1.3M readers
• Publisher receives face-out bump
in larger market
• Publisher receives complete
engagement reporting
TRIBBOOKS – ENGAGEMENT COMMITMENT
FULL MARKETING & EDITORIAL INTEGRATION ACROSS THE TRIBUNE
• Core team of eight at Tribune & three at Page Foundry
• App marketing run by the Tribune staff
• Print, & digital advertising to 1.3M Tribune subscribers
• Free Tribune eBook content to subscribers
• Subscriber integration with the Tribune backend
• Event integration with TribNation & LitFest
TRIBBOOKS – SUSTAINED EXECUTION
EXCEEDED TRIBUNE ROLLOUT EXPECTATIONS BY 500%
Plans on drawing board for versions for other Tribune properties
6X the subscriber engagement with Tribune eBooks
Cross-platform content exchange underway with multiple publishers
Seen as important experiment among news community
THE FOUR ELEMENTS
Strategy
Technological Solution
Commitment to Engagement
Sustained Execution
#DigitalBook2014
THANKS!
Micah Bowers
Founder & CEO – Bluefire
@MicahSB
Doug Lessing
President – Firebrand Technologies
@AskBurnie
Kristen McLean
Founder & CEO – Bookigee
@BKGKristen
#DigitalBook2014

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Publishers Offering Direct Distribution: What Does it Really Take To Pull It Off?

  • 1. IDPF 2014 May 29th DIRECT DISTRIBUTION: What Does It Take To Pull It Off?
  • 2. WHO WE ARE Micah Bowers Founder & CEO – Bluefire @MicahSB Doug Lessing President – Firebrand Technologies @AskBurnie Kristen McLean Founder & CEO – Bookigee @BKGKristen #DigitalBook2014
  • 4. THE FOUR ELEMENTS Strategy Technological Solution Commitment to Engagement Sustained Execution #DigitalBook2014
  • 5. May 30, 2014 BEA 2014 Direct 2 Consumer Firebrand Perspective Firebrand Technologies Doug@FirebrandTech.com 516-356-6633
  • 6. BE A FIREBRAND People don’t buy ‘What You Do’ People buy ‘Why You Do It’ Simon Sinek TED Talk on Leadership Sept 2009
  • 8. BE A FIREBRAND Growing Expectations • Consumers Expect to Purchase Print and eBooks • Publishers and Readers Benefit From Bundling • 80% of eBook Sales at Dover are Bundles
  • 9. BE A FIREBRAND Do You Feel Fulfilled? • Print Fulfillment and eBook Fulfillment in a single Shopping Cart? How do I do that? • Tools are available, but how do you integrate?
  • 10. BE A FIREBRAND Time to Get Engaged • People Don’t Buy What You Do, They Buy Why You Do It
  • 11. BE A FIREBRAND No Finish Line
  • 12. Publishers Offering Direct Distribution: What Does it Really Take To Pull It Off? Micah Bowers | Founder & CEO | mbowers@bluefirereader.com
  • 14. UNDERSTANDING SUCCESS: • The Goal Mix • The ROI Gorilla Strategy #DigitalBook2014
  • 16. DEFINING AND COMMUNICATING SUCCESS: Strategy • Defining and weighting the various goals of the initiative • Clearly defining how success will be measured or expressed • Communicating these goals and success measurement tactics to management and across the organization • Revisiting and revising goals as you learn and adapt to rapid change – and communicating about that to#DigitalBook2014
  • 18. EMBRACING CHANGE: • Choose vendors like choosing a mate • Lean in or lean out, but definitely go lean • Map technologies to goals Technological Solution #DigitalBook2014
  • 20. • A cultural shift? • Engagement is a key component to achieving most goals Commitment to Engagement #DigitalBook2014
  • 22. Sustained Execution • Watch out for the hobby label • Failure is not an option… it’s an asset #DigitalBook2014
  • 24. DIRECT DISTRIBUTION: What Does It Take To Pull It Off? CASE STUDIES Kristen McLean Founder & CEO Bookigee @BKGKristen
  • 26. F+W, A Content + eCommerce Company “F+W connects passionate, like-minded groups of people to share an ongoing exchange of information, ideas, and inspiration. We are committed to providing the very best experience for our consumers across our niche categories – craft, art, writing, design, outdoors, and lifestyle.” F&W - STRATEGY
  • 27. F&W - STRATEGY 33 VERTICALS WITH DEDICATED E-COMMERCE STORES
  • 28. F&W - TECHNOLOGY WEB-BASED, INTEGRATED SITES - COMMUNITY, CONTENT & COMMERCE The entire world of this interest – in one place Videos, articles & how-tos One stop shopping Print & digital magazines Social media integration
  • 29. F&W – ENGAGEMENT COMMITMENT A CONTENT TEAM OF 6-10 PEOPLE FOR EACH VERTICAL Led by a group publisher (content) and a digital product director (structure) Each Content Team works with: • Shared cross-vertical marketing personnel • Email deployment specialists • Customer service staff • Web developers
  • 30. F&W – SUSTAINED EXECUTION E-COMMERCE HAS GROWN FROM $6M TO $60M IN 6 YEARS • F&W serves 20 million consumers annually • Double-digit growth in organic traffic to many primary communities • Company has completely retooled its business model
  • 32. FARFARIA - STRATEGY To create an immersive, game-like kids’ reading environment for home and school that focuses on original content and digital reading for children 2-9.
  • 33. FARFARIA - TECHNOLOGY MOBILE APPS FOR APPLE & ANDROID – FREEMIUM/SUBSCRIPTION Interactive Story-World Sort by level “Read to Me” or read alone 700+ stories - Five new stories each week
  • 34. FARFARIA – ENGAGEMENT COMMITMENT A FULLTIME TEAM OF ELEVEN + DEVELOPERS IN BRAZIL & PHILLIPINES • Dozens of artists and voice actors • Technical co-founder in-house • 33 iOS releases/versions - Android new • Building out Common Core (CCSS) now • Constantly using metrics to improve
  • 35. FARFARIA – SUSTAINED EXECUTION IN FARFARIA FAMILIES, KIDS READ MORE THAN 5X THE NATIONAL AVERAGE • FarFaria has over 1 million reads per month • Winner 2014 Family Choice Award • Education.com partnership to give 10,000 teachers new digital libraries • $3.3M A Round lead by VC Inventus Capital in February 2014
  • 37. To create a prototype literary app that could be used to drive engagement, subscription conversion, and revenue throughout the papers in The Tribune portfolio. TRIBBOOKS - STRATEGY
  • 38. TRIBBOOKS - TECHNOLOGY BUILT ON PAGE FOUNDRY’S INKTERA MOBILE EBOOKSTORE PLATFORM Curation driven by Tribune editorial Embedded HTML5 Tribune content Real-time flash sales Trib eBooks free to subscribers 1.3M books in catalog
  • 39. TRIBBOOKS - TECHNOLOGY CONTENT EXCHANGE WITH OTHER PUBLISHERS • Publisher gives ltd. qty. of ebooks • Tribune uses books for promotion in the app • Tribune underwrites major ad campaign to 1.3M readers • Publisher receives face-out bump in larger market • Publisher receives complete engagement reporting
  • 40. TRIBBOOKS – ENGAGEMENT COMMITMENT FULL MARKETING & EDITORIAL INTEGRATION ACROSS THE TRIBUNE • Core team of eight at Tribune & three at Page Foundry • App marketing run by the Tribune staff • Print, & digital advertising to 1.3M Tribune subscribers • Free Tribune eBook content to subscribers • Subscriber integration with the Tribune backend • Event integration with TribNation & LitFest
  • 41. TRIBBOOKS – SUSTAINED EXECUTION EXCEEDED TRIBUNE ROLLOUT EXPECTATIONS BY 500% Plans on drawing board for versions for other Tribune properties 6X the subscriber engagement with Tribune eBooks Cross-platform content exchange underway with multiple publishers Seen as important experiment among news community
  • 42. THE FOUR ELEMENTS Strategy Technological Solution Commitment to Engagement Sustained Execution #DigitalBook2014
  • 43. THANKS! Micah Bowers Founder & CEO – Bluefire @MicahSB Doug Lessing President – Firebrand Technologies @AskBurnie Kristen McLean Founder & CEO – Bookigee @BKGKristen #DigitalBook2014