Having a Live Chat box on your website increases the conversion rate of regular site visitors to customers. 98% site visitors prefer to see the live chat box. Visitors identify the website as serious and there is a real person that could possibly answer any doubt, questions about the product or service you offer.

1. 3 Benefits That Force You to Integrate
Free Live Chat for Your Website

2. Websites for business always need some important things that can make a website
better and perfect for the development of the business and among them Live Chat
Option is really very important for any business website as it can help their users to
interact with business owners directly or with the representative of business. There are
two types of versions are available in the market, one is payable and the other is free.
You can use any of them to initiate the process and provide the services to your valued
clients.
While using the services, you can get the following benefits:

3. INCREASE SALES
The very first thing that you will get while using the service is sales increasing. Really
LIVE CHAT facility has ability to increase the sales ratio of your business. Just keep one
thing in mind that you will need to engage your clients in your website. Never let your
customer bounce off your pages. Always offer them live help and make sure that you
have secured the sale the first time round.

4. IMPROVE CONVERSION
You are more likely to convert a prospect to customer if you go and talk to them and
offer help while using the live chat facility. They are really just like the real life shopping
experience. Online shopping can also appear as same as real life shopping if you provide
the live chat facility with your website. It always help to create a bridge between the
customers and the owners, which ensures that a customer always feels valued and that
they have the required trust in the business.

5. CUSTOMER LOYALTY
The shoppers who prefer online shopping always prefer chatting facility over other
channels as it does not involve a channel shift or interrupt the customer’s experience to
the same extent as phone and do not involve the delay as with emails.

6. So, whether you are using a payable version or a free live chat for
website, you will get the actual benefits that can increase your
business as well as your goodwill. Just find the perfect software
and integrate it in your website to get benefitted.