The document provides 9 tips for business owners to strengthen their business through better delegation. It recommends business owners 1) objectively assess their workload and identify tasks that take up too much of their time, 2) determine where their contributions are most needed and delegate weaker areas, and 3) identify their best employees who can take on more responsibility and complement the owner's strengths. The tips aim to help owners focus on strategic work, build a capable team through training, develop clear processes, and encourage growth of the business through proper delegation.

1. 1
Assess your
workload objectively
Keep a diary for 2 weeks to analyze how you spend your day
Track time on strategic projects vs. day-to-day firefighting
Identify low-level activities eating up your time
3
Identify your best people
Look for employees who can take responsibility
Hire people with skills that complement your own
Create clear job descriptions, evaluations and incentives
Strengthen the range and depth of your
company’s expertise
5
Share your business strategy
with employees
Hold regular town hall meetings
Discuss results, short-term goals and strategic objectives
Celebrate your victories
Gain employee support and ideas
7
Focus on results, not methods
Leave employees to adopt their own working style; don’t
impose your methods
Strengthen employee commitment and skills
4
Train. Coach. Empower. Trust.
Build employee skills through training and coaching
Build confidence by empowering them with responsibility
Create a team that’s ready, able and motivated
to share the load
6
Develop repeatable processes
Get all business processes out of your head and
onto paper
Make sure processes are described clearly and fully so they
can be easily learned
Enable others to run the business when you’re not there
8
Follow up without micromanaging
Maintain control by organizing one-on-one meetings with
key managers
Ask for regular briefings on key projects
Stay in control of your business and give feedback
as necessary
9
Encourage your direct reports
to delegate
Teach your managers how to delegate
Make sure they keep themselves and you updated on
key events
Create a healthy structure that facilitates future growth
2
Determine where your
contribution is needed most
Identify your strengths and weaknesses
Focus on what you’re best at and delegate weaker areas
Make your life easier and boost business performance
For more advice, go to bdc.ca/manage
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bdc.ca BDC@bdc_ca BDC
Delegate now
to reduce
stress and grow
your business
Expand your
business horizons
9
ways to strengthen
your business
through better
delegation