1. Chatbots
BY:- Aditya Ranjan
IX-F

2. What is a Chatbot ?
•Chatbots are essentially
assistants that
communicate with
humans via text and
voice.

3. Features of Chatbots:-
•They are virtual
companions.
•That seamlessly integrate
into websites ,
applications and even
instant messengers .
•They also help
businesses get closer to
their users

4. Types of Chatbots :-
Simple Chatbots Smart Chatbots

5. Simple Chatbots:-
They work on prewritten key words that they
understand .
Each of the commands that they are going to
follow must be coded into them by the developer.
So , if a user ask them something outside of
their knowledge base , they respond with "Sorry , I
did not understand ", or something along these
lines.

6. Smart Chatbots:-
Smart Chatbots are in trend today !!!!
Based On AI , these bots don't have pre-
programmed answers .
They learn with time , catching keywords and
putting them in context , and help users arrive
at the most relevant answers to the queries.

7. Chatbots are something every business should
consider.
They also helps in getting rid of routine tasks.

8. Some reasons that ,Why Costumers
prefer Chatbots?
Productivity
Entertainment
Social and Relational Factors
Curiosity

9. Productivity
•Chatbots
provide fast &
efficient access
to information
thereby
improving
productivity.

10. Entertainment
•Since chatbots are AI-
powered , they can
hold amusing
conversations with
people , while they
are waiting on a
platform.
•This also helps to keep
users engaged to the
sites.

11. Social and Relational Factors
•Fuelling conversations ,
chatbots enhance social
experiences of visitors.
•Not only , do
chatbots help users
to speak up , without
being judged.
•They also help them to
enhance
their conversational skills.

12. Curiosity
•People are always
curious about trying
something new.
•Novelty of chatbots
sparks amazing
curiosity.

13. •So by all those benefits ,
users find chatbots more
amazing and informative.
•And there is no denying that
these bots also
gets sophisticated.
•Thus , more & more
business will embrace them.