MauiService: B2B E-Commerce: Your Go-To Guide For A Successful B2B!
3. What is B2B ecommerce?
E-commerce provides your business with
instantly configurable and comparable services
and products. Adding business e-commerce
into your world, nowadays, will open up for you
new opportunities to start the purchasing
process with all the business price quotes,
comparisons and contract renewals available at
4. Business owners, like yourself, always want to
have the information well organized, updated and
handy at all times for their sales team. Several
business owners say that business e-commerce is
still in its steps of infancy.
If it truly is, then what precisely can we suppose
to come from this domain in the coming future?
The industry is growing, and dealers and clients
alike are continually on the lookout for the latest
innovative ways to keep the business breathing in
new fresh air.
5. The 5 best ways to choose a suitable
1. Get Your Business and Your IT team on the
3.Understand what an e-commerce system is
4.Writing a business case.
5.Discover the unique requirements for your
6. 1. Get Your Business And Your
IT Team On The Same Page:
Selecting the right platform for
your business could be tricky, if
you didn't balance between the
outcome that you need and how
to build it! You need to bring
together the requirements, your
business case and joint use cases.
You need to include
merchandising tools, experience
management, architecture and
7. To your Business team:
Understand what your business market demands,
why your business demands it, and the tools your
business team needs. Your customer’s experience
is the most important thing. No matter how much
you know about your business, make sure you
deliver a good experience to your customers.
8. To your IT team:
IT team has a lot to do to get ready for your
business ecommerce project on your internal
systems and a lot of thinking outside of the box.
Both teams need to help each other out since one
team cannot make this project successful alone,
9. 2. Successful Integration:
Integration is significant to your success.
Business-to-business E-Commerce is an
ecosystem made up of many front offices
and back office systems.
ERP, Pricing Engines, CRM, Content
Management (CMS), Order Management,
and Product Information (PIM) are the
main things you must consider for your
business integration along with many
10. 2. Successful Integration:
Each platform integrates in a certain way
to your back office, so you need to
understand each separately. Create a
good technical architecture program
with your businesspeople.
Learn all your integration possibilities
and the outcomes of every integration
choices. You know your environment;
vendors know their software.
11. 3. Understand what an e-commerce system is
Get know every single piece of information about
e-commerce and its platforms. Discover you can
create your customer experiences, promotions,
merchandising, and think of your business's
product or service out of the box (OOTB).
12. 4. Writing a business case:
Create a business case and make sure
you include an ROI; a return on
investment, which is based on hard,
real data like conversion and site traffic.
Moreover, to make your business case
more successful, include an average
order value and some soft data like cost
per customer call and reduced
Now, put your business case to good
use by measuring the effectiveness of
your choices and know what you
should do first.
13. 5. Discover the unique requirements for
Your business has its own unique
requirements, learn what they are, study
them and know how you can apply them. Find
the uniqueness in your business, if you
cannot, then create it.
You should know that it is challenging for any
platform to accommodate all these unique
requirements out of the box. The use case
illustration will become a competition to who
can establish your requirements the quickest
versus learning how your business applies
the solution and what is out of the box.
14. What are the 13 B2B Specific Expectations?
Most B2C e-commerce functionality is instantly
relevant to Business-to-business. However, there
are much-distinguished B2B e-commerce traits that
are not required for a B2C e-commerce platform.
Without these 13 factors, your business-to-business
e-commerce strategy will be in vain. Learn these
carefully and apply them right away for your
successful business goals.
15. 1. Pricing: various price lists per consumer
segment, dynamic pricing and quantity price
2. Expanded payments: on the account, EFT,
Level two and Level three processing.
3. Fast support and order for CSV (comma-
separated values) order uploads.
4. Business account support
5. Order templates that are user-defined for
6. Order approval workflows with
customer permission limits.
16. 7. Account information: the order history,
payments, shipping status and invoices,.
8. Product configuration.
9. Quoting: The RFQ (Request For Quotation),
quote submission, rejection and counter offer.
10. Catalog integration and syndication to
eProcurement programs and a support for
11. Multiple hosting and sites storefronts on
behalf of delivery partners (B2B and B2B2C).
12. A guided navigation.
13. A catalog: various catalog views
depending on the consumer needs and
17. That is all for the 13 key factors for your B2B
specific expectations. You should learn how to
apply each point to get the results you are
expecting for your business’s product or
Know that you have learnt, what is a B2B
ecommerce, the 5 best ways to choose a
suitable platform and the 13 B2B Specific
Expectations; I believe there is nothing that
can get in the way of your business
ecommerce platform now.