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ITSM Essentials for Managing the Cloud
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Background ,[object Object],[object Object],[object Object]
Introduction ,[object Object]
Types of Clouds ,[object Object],[object Object],[object Object]
Cloud Computing vs Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cloud Computing Service Candidates ,[object Object],[object Object],[object Object]
Identifying Cloud Service Candidates ,[object Object],[object Object],[object Object],[object Object]
Service Catalog and Demand Management Input ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Financial Management Input ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Cloud Services ,[object Object],[object Object]
Contracts and Service Levels ,[object Object],[object Object],[object Object]
Full  “Supply Chain” View ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object]
Live assyst Product Demonstration Paul Swider – Solution Consultant
Demo Scenario 1 – Service Catalog and Self Service ,[object Object],[object Object],[object Object]
Demo Scenario 2 – IT View to Deliver and Support the Service ,[object Object],[object Object],[object Object],[object Object]
Q & A
Full, instant access to assyst functionality via your browser – right now ! ,[object Object],[object Object],[object Object],[object Object]
assystSaaS – What you get ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Any Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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ITSM Essentials for Managing Cloud Services

Notas do Editor

  1. Agenda
  2. Recap Slide