Mais conteúdo relacionado Semelhante a Bringing SaaS Simplicity to Proactive Support & Live Threat Updates (20) Bringing SaaS Simplicity to Proactive Support & Live Threat Updates1. Confidential │ ©2021 VMware, Inc.
Bringing SaaS Simplicity
to Proactive Support
and Live Threat Updates
Avi PULSE
Rahul Phadke
Product Line Manager - Avi
2. Confidential │ ©2021 VMware, Inc. 2
Managing Application Delivery can be hard
Spend endless hours
troubleshooting issues?
Spend sleepless nights
worrying about Ops and
managing Apps?
Finding it hard to keep
applications secured?
High stakes game – Time is literally money
3. Confidential │ ©2021 VMware, Inc. 3
Managing Application Delivery is Hard
We hear
you!
High stakes game – Time is literally money
! !
! ! ! ! ! !
! !
!
Find source of issues
Deploy apps faster
Provide more scalability
Ensure apps are secure
4. Confidential │ ©2021 VMware, Inc. 4
Customer Pain Points Emerge
Throughout the lifecycle of applications
Slow, inefficient
and expensive to
procure products
& services
Complex to deliver
continuous security
updates
Painful to operate
distributed,
disparate
deployments
Cumbersome to
provide efficient
Support
Procure Deploy Operate Monitor
5. Confidential │ ©2021 VMware, Inc. 5
Where can I get help?
Load Balancing is a great fit to help with these challenges
Strategic location
Real-time inline traffic
Security checkpoint
+
Avi’s Architectural
Advantage
HTTP
HTTPS
6. Confidential │ ©2021 VMware, Inc. 6
Bare Metal Virtualized Containers
ON PREMISES
PUBLIC CLOUD
Centralized policies and full lifecycle management
Avi Distributed Architecture – Multi-Cloud Application Services
Control Plane
Data Plane
Avi
Controller
ELASTICITY
Application Services Fabric
ANALYTICS /
OBSERVABILITY
AUTOMATION
CENTRAL
ORCHESTRATION
RESILIENCE
7. Confidential │ ©2021 VMware, Inc. 7
Powerful analytics-driven platform for multi-cloud application services
Product Capabilities
Software-Defined
Platform
App
Services
Elasticity
Adaptive capacity
management
Automation
Decision automation
/ Self-service
Orchestration
Central
management
Resilience
High availability
and self-healing
Global Traffic
Management
Container
Ingress Services
Local Traffic
Management
Analytics & Observability
App, User, & Security Insights Log Analytics Behavioral & ML Engine
Appl Security
& WAF
GSLB
8. Confidential │ ©2021 VMware, Inc. 8
Bringing SaaS simplicity to Application Delivery
Introducing Avi PULSE
Public Cloud
Edge Datacenter
Supportability License
Management
Live Security
Threat Updates
Operations
9. Confidential │ ©2021 VMware, Inc. 9
Modern Application Delivery with SaaS Simplicity
The Complete Picture
Bare Metal Virtualized Containers
ON PREMISES
PUBLIC CLOUD
Control Plane
Data Plane
ELASTICITY
Application Services Fabric
ANALYTICS /
OBSERVABILITY
AUTOMATION
CENTRAL
ORCHESTRATION
RESILIENCE
11. Confidential │ ©2021 VMware, Inc. 11
Enhancing Customer Support Experience
Supportability
Public Cloud
Supportability License
Management
Live Security
Threat Updates
Operations
Edge Datacenter
12. Confidential │ ©2021 VMware, Inc. 12
Vendor
Support
LB Admin
Case Creation is Tedious
Service Failure
Automated
Manual
Collect Tech
Support
3
End Users
Create
Support Case
4
Notify
Vendor Support
Bad
Experience
Find
Appliance
1
Debug
Issue
2
13. Confidential │ ©2021 VMware, Inc. 13
VMware
Support
4
Avi
Service Engines
ON PREM
Service
Failure
CLOUD
REGION 1
AWS
REGION 2
AZURE
Simplify Case Creation Process
In-Product Case Creation
Automated
Manual
LB Admin
End Users
Bad
Experience
Create
Support Case
1
Controller
Creates Case
Notifies
VMware Support
14. Confidential │ ©2021 VMware, Inc. 14
VMware
Support
4
Avi
Service Engines
ON PREM
Service
Failure
CLOUD
REGION 1
AWS
REGION 2
AZURE
Zero-Touch Support Experience
Proactive Case Creation
Automated
Manual
End Users
Bad
Experience
Automatically detects issue
& create case
Notifies
VMware Support
LB Admin
Contacts
Customer
15. Confidential │ ©2021 VMware, Inc. 15
Manage Security across Distributed, Disparate Deployments
Live Security Threat Updates
IP Reputation
Signatures
Threat Data
Public Cloud
Supportability License
Management
Operations
Edge Datacenter
Live Security
Threat Updates
16. Confidential │ ©2021 VMware, Inc. 16
Signature and Threat DB Updates
Partnerships with trusted industry leaders and VMware teams
Live Security Threat Feed for Multiple Attack Vectors
Request Request
CoreRuleSet
15 min daily 6x yr
IP Reputation App Specific Avi-CRS
Allow List WAF Signatures
18. Confidential │ ©2021 VMware, Inc. 18
Avi PULSE – Security First
Enable NOW!
PULSE is a
VMware vetted
secure cloud
service
Customer
data is fully
sandboxed
Customer account
credentials are
never stored
Secure
connectivity
to PULSE via
forward proxy
‘Opt-In’ to
enable desired
services
19. Confidential │ ©2021 VMware, Inc. 19
Avi PULSE – Automation Ready
Enable NOW!
Built in REST
APIs
Leverage PULSE
SDK to integrate
into CI/CD
workflows
Fully secure API
20. Confidential │ ©2021 VMware, Inc. 20
Next Steps
LEARN TRY TRAIN
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