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From Data Science to Business Value
- Analytics Applied

Simon Zhang
Business Analytics
April 2012




                                      1
Simon Zhang                1st

Director, Business Analytics at LinkedIn
San Francisco Bay Area | Internet           Brief Introduction
 Send Message        View Profile




                     Simon Zhang, Business Analytics             2
Overview of Business Analytics @
 Support 70% of total 2100+ internal LinkedIn employees
 Cover 3 major diverse, scalable and growing revenue
  streams

                     Hiring Solutions
                     Providing passive recruiting at scale and adding
                     social relevancy to active job searches



                     Marketing Solutions
                     Delivering marketers targeted access to one of the most
                     influential, affluent and educated audiences on the web




                     Premium Subscriptions
                     Enabling professionals to be more productive with
                     premium tools tailored by customer segment


                                                                               3
                   Simon Zhang, Business Analytics
Today’s topics

 • Insights                       •Value
 • Analytics                      •Action
 • Data                           •Energy

                                                 4
               Simon Zhang, Business Analytics
Let’s take a tour to visit the Great Pyramid of Giza




                  Simon Zhang, Business Analytics   5
Traditional Framework of Analytics
And why it does not work at LinkedIn

                                  Insights

               Analytics
                Layers            Deep
                                 Analysis


                              Ad-hoc Analysis            The BI layer and Ad-
                                                         Hoc Analytical layers
  Technology                                             are misplaced.
                              BI & Reporting
    Layers

                      Data Mgmt & Data Quality Mgmt



                                 Tracking


                                                                           6
                       Simon Zhang, Business Analytics
Let’s go deeper, and expand the pyramid…
                Decision
                 Decision
                              6. Value!

                Insights         5. “Interesting” is not enough, always ask “so what”.


              Deep Analysis
                                          4. Do the actual work…...
             BI & Reporting


             Ad-hoc Analysis

                                               3. Make sure data is deployed efficiently
      Data Mgmt & Data Quality Mgmt
                                               with good quality.
                                                   2. Implement tracking to ensure data
                Tracking
                                                   is useful. 

                Products                                 1. Understand the products first.



                                                                                     7
                       Simon Zhang, Business Analytics
Why it is still not enough?
                                      Decision

1. Functional layers                                  2. Bottom layers consume
                                     Insights
could be disconnected!                                90% of analysts’ time
                                  Deep Analysis


                                  BI & Reporting


                                  Ad-hoc Analysis


                          Data Mgmt & Data Quality Mgmt


                                     Tracking


                                     Products



                                                                            8
                         Simon Zhang, Business Analytics
Business Analytics Evolution at LinkedIn
           Decision

                                                            Decision
          Insights
                                                           and Action
           Deep
          Analysis

       BI & Reporting                                        Easy,
                                                             Fast,
                                                           & Scalable
       Ad-hoc Analysis                                     Solutions

      Data Mgmt & Data
        Quality Mgmt

          Tracking
                                                             ……
          Products


            Past                                           Current

                                                                        9
                         Simon Zhang, Business Analytics
“Leverage” is our priority




                                                     In the past!

                                                     Current!


                                                   Moving forward…




                 Simon Zhang, Business Analytics                10
Next play: Unified Analytics
                               Products


               Decision                         Tracking




                                                           Data
        Insights
                                                           Mgmt




                Deep                            Ad-hoc
               Analysis                         Analysis

                                 BI &
                               Reporting




                                                                  11
                     Simon Zhang, Business Analytics
Hire the right people with the right……

                                                               +X%




                                 80%
                                                   100%          ?

                  15%
      5%
0%
     Skills   + IQ & EQ + Passion           = Good Analyst   Great Analyst?


 What else makes a great analyst?
                        Simon Zhang, Business Analytics                  12
The power of   belief.




               Simon Zhang, Business Analytics   13
We are looking for people beyond “Get It Done” mindset!

                                                     100%




                          50%-
                                                     100%



       0%

    Almost Done      Get It Done!                    ABC

                  What is ‘ABC’?
                   Simon Zhang, Business Analytics          14
ABC = Always Be Closing!




          Simon Zhang, Business Analytics   15
Working as ONE person concept!
              Decision



               Insights



            Deep Analysis



           BI & Reporting



           Ad-hoc Analysis



    Data Mgmt & Data Quality Mgmt



              Tracking



              Products




           The importance of team work!
                                    Simon Zhang, Business Analytics   16
A very useful tool to solve complex analytical problems

 • Make an offer no one can refuse!

         LinkedIn                                           Me



           Team                                            Team


             Me
                                                          LinkedIn


 • If this is your own business, are you going to do it in this way?
 • We are not consultants/advisors, we are business owners!
                        Simon Zhang, Business Analytics                17
The power of LinkedIn’s networking effects
The power of LinkedIn data!
                          Member growth
                         and engagement




     Relevant and
 valuable products                                     Critical mass
                             Technology                of data
        & services
                              platform




                     Simon Zhang, Business Analytics                   18
Some comments from LinkedIn internal teams who are
supported by Business Analytics team……

 To VP of Sales: "Want to shoot you a quick
  note, w/o our analytics team’s work, I would
  not have this vacation with my family now!”

 “Now, I believe.”

 “We believe!”

 ……

                                                     19
                   LinkedIn Property. Confidential
                  Simon Zhang, Business Analytics
Next Generation Data Science?



                            or

    Albert Einstein                             Nikola Tesla
       A Great                                  An Amazing
 Theoretical Proposer                     Applied Science Provider

Our job is to provide “energy”, so we go with Tesla
                                                                20
                  Simon Zhang, Business Analytics
Questions?




                                               21
             Simon Zhang, Business Analytics
Thank you!
We are hiring!




   Simon Zhang, Business Analytics   22

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From Data Science to Business Value - Analytics Applied

  • 1. From Data Science to Business Value - Analytics Applied Simon Zhang Business Analytics April 2012 1
  • 2. Simon Zhang 1st Director, Business Analytics at LinkedIn San Francisco Bay Area | Internet Brief Introduction Send Message View Profile Simon Zhang, Business Analytics 2
  • 3. Overview of Business Analytics @  Support 70% of total 2100+ internal LinkedIn employees  Cover 3 major diverse, scalable and growing revenue streams Hiring Solutions Providing passive recruiting at scale and adding social relevancy to active job searches Marketing Solutions Delivering marketers targeted access to one of the most influential, affluent and educated audiences on the web Premium Subscriptions Enabling professionals to be more productive with premium tools tailored by customer segment 3 Simon Zhang, Business Analytics
  • 4. Today’s topics • Insights •Value • Analytics •Action • Data •Energy 4 Simon Zhang, Business Analytics
  • 5. Let’s take a tour to visit the Great Pyramid of Giza Simon Zhang, Business Analytics 5
  • 6. Traditional Framework of Analytics And why it does not work at LinkedIn Insights Analytics Layers Deep Analysis Ad-hoc Analysis The BI layer and Ad- Hoc Analytical layers Technology are misplaced. BI & Reporting Layers Data Mgmt & Data Quality Mgmt Tracking 6 Simon Zhang, Business Analytics
  • 7. Let’s go deeper, and expand the pyramid… Decision Decision 6. Value! Insights 5. “Interesting” is not enough, always ask “so what”. Deep Analysis 4. Do the actual work…... BI & Reporting Ad-hoc Analysis 3. Make sure data is deployed efficiently Data Mgmt & Data Quality Mgmt with good quality. 2. Implement tracking to ensure data Tracking is useful.  Products 1. Understand the products first. 7 Simon Zhang, Business Analytics
  • 8. Why it is still not enough? Decision 1. Functional layers 2. Bottom layers consume Insights could be disconnected! 90% of analysts’ time Deep Analysis BI & Reporting Ad-hoc Analysis Data Mgmt & Data Quality Mgmt Tracking Products 8 Simon Zhang, Business Analytics
  • 9. Business Analytics Evolution at LinkedIn Decision Decision Insights and Action Deep Analysis BI & Reporting Easy, Fast, & Scalable Ad-hoc Analysis Solutions Data Mgmt & Data Quality Mgmt Tracking …… Products Past Current 9 Simon Zhang, Business Analytics
  • 10. “Leverage” is our priority In the past! Current! Moving forward… Simon Zhang, Business Analytics 10
  • 11. Next play: Unified Analytics Products Decision Tracking Data Insights Mgmt Deep Ad-hoc Analysis Analysis BI & Reporting 11 Simon Zhang, Business Analytics
  • 12. Hire the right people with the right…… +X% 80% 100% ? 15% 5% 0% Skills + IQ & EQ + Passion = Good Analyst Great Analyst? What else makes a great analyst? Simon Zhang, Business Analytics 12
  • 13. The power of belief. Simon Zhang, Business Analytics 13
  • 14. We are looking for people beyond “Get It Done” mindset! 100% 50%- 100% 0% Almost Done Get It Done! ABC What is ‘ABC’? Simon Zhang, Business Analytics 14
  • 15. ABC = Always Be Closing! Simon Zhang, Business Analytics 15
  • 16. Working as ONE person concept! Decision Insights Deep Analysis BI & Reporting Ad-hoc Analysis Data Mgmt & Data Quality Mgmt Tracking Products The importance of team work! Simon Zhang, Business Analytics 16
  • 17. A very useful tool to solve complex analytical problems • Make an offer no one can refuse! LinkedIn Me Team Team Me LinkedIn • If this is your own business, are you going to do it in this way? • We are not consultants/advisors, we are business owners! Simon Zhang, Business Analytics 17
  • 18. The power of LinkedIn’s networking effects The power of LinkedIn data! Member growth and engagement Relevant and valuable products Critical mass Technology of data & services platform Simon Zhang, Business Analytics 18
  • 19. Some comments from LinkedIn internal teams who are supported by Business Analytics team……  To VP of Sales: "Want to shoot you a quick note, w/o our analytics team’s work, I would not have this vacation with my family now!”  “Now, I believe.”  “We believe!”  …… 19 LinkedIn Property. Confidential Simon Zhang, Business Analytics
  • 20. Next Generation Data Science? or Albert Einstein Nikola Tesla A Great An Amazing Theoretical Proposer Applied Science Provider Our job is to provide “energy”, so we go with Tesla 20 Simon Zhang, Business Analytics
  • 21. Questions? 21 Simon Zhang, Business Analytics
  • 22. Thank you! We are hiring! Simon Zhang, Business Analytics 22