This document discusses building smart collaboration using Microsoft Teams, Power Platform, and Azure AI. It provides an overview of the Power Platform for building applications and bots, discusses using AI principles to develop models and virtual assistants, and provides examples of how these tools can be used for various business cases and scenarios like knowledge management, automation, and virtual assistance. Security approaches are also outlined when integrating these solutions.

1. BUILDING SMARTER, SECURE AND
EFFECTIVE COLLABORATION WITH
MICROSOFT TEAMS, POWER
PLATFORM AND AZURE AI
Asish Padhy

2. @AsishPadhy
HELLO, HOLA,
NAMASTE,
NI HAO…
Tech Lover and Enthusiast
14+ years of building solutions
Architect and Developer in M365, Azure,
AI and lot many ...

3. @AsishPadhy
SMART COLLABORATION
Working together effectively while learning better ways to improve
Identifying things to do together and faster
Decreasing redundancy
Decreasing administration overhead
Consider integrations as your starting point
Smart Applications

4. @AsishPadhy
APPROAC
H
Business Process
Understanding
Lots of Data to Learn from
Intelligence Model
AI

5. @AsishPadhy
SMART COLLABORATION TOOLS
POWER PLATFORM : START OF
JOURNEY
EXTENSIONS :
BUILD WITH EFFICIENCY
BOTS :
CONVERSATIONAL
COMPANION
VIRTUAL ASSISTANTS :
ENTERPRISE COMPANION

6. @AsishPadhy
AI DESIGN PRINCIPLES
Model
Train
Test
Implement

7. @AsishPadhy
POWER
PLATFO
RM
START
OF THE
JOURNE
Y
AI BUILDER POWER
AUTOMATE
VIRTUAL AGENTS
@AsishPadhy

8. @AsishPadhy
POWER
PLATFORM DEMO
@AsishPadhy

9. @AsishPadhy
POWER
PLATFORM
BUSINESS
CASES AND
SCENARIOS
Cases
Provide ownership to Business Users
Focus on business acumen than technical
knowhow
Flexible control on Users and permissions
Scenarios
Finance reporting
Inventory and Asset Management
Booking and Planning
@AsishPadhy

10. @AsishPadhy
EXTENSIONS
BUILD WITH
EFFICIENCY
@AsishPadhy
QUICK REACH SEARCH
INFORMATION
COMMANDS
DRIVEN

11. @AsishPadhy
BOTS
CONVERSATI
ONAL
COMPANION
@AsishPadhy
SPECIFIC BUSINESS
REQUIREMENT
CONVERSATIONAL
FLOW
TEXT / FILE BASED

12. @AsishPadhy
EXTENSIONS AND
BOTS DEMO
@AsishPadhy

13. @AsishPadhy
BOTS AND
EXTENSION
S
BUSINESS
CASES AND
SCENARIOS
Cases
Replicating human centered experience
Extend to automate business processes
Operate across multiple systems and
applications
Scenarios
Service Desk / Knowledge Base
Automatic tracking scenarios
Smart Forms and workflows
@AsishPadhy

14. @AsishPadhy
VIRTUAL
ASSISTANT
S
ENTERPRIS
E
COMPANIO
N
@AsishPadhy
ENTERPRISE
INTEGRATED BOT
EXTENSIBLE WITH
SKILLS
BUSINESS MODEL
INTENSIVE

15. @AsishPadhy
VIRTUAL ASSISTANTS
COMPONENTS

16. @AsishPadhy
VIRTUAL ASSISTANTS DESIGN
FLOW
•Knowledge
Sources
•Channels
•User Inputs
•Skills
Define
•Virtual
Assistant
•QNA Maker
•Custom
Skills
Build
•Azure
Hosting
•Channel
Hosting
•AI Hosting
Deploy

17. @AsishPadhy
VIRTUAL
ASSISTANT
S
BUSINESS
CASES AND
SCENARIOS
Cases
Cumulative Bots Experience tailored to your
brand
Conversational Assistant across broad range
of applications
Personalized to Users and brand
Scenarios
Self paced assistant
Organizational Bot
Helpdesk Wizzie
Speech or Voice enabled
@AsishPadhy

18. @AsishPadhy
SMART
SECURITY
Teams
App Permission Policies in Teams Admin Center for deploying app
Control permissions to install apps for each team
Share the same ID and secret
Authentication
Use Azure AD App to authenticate specific api access policies for e.g. MS
Graph
Add OAuth connection settings in Bot for specific access endpoints
Power Platform environment permission to differentiate user roles for build
and production
Power Platform data connector policies to control access to connectors
Power Apps and Power Automate provide more security while sharing the

19. @AsishPadhy
HELPFUL RESOURCES
AI Builder
https://docs.microsoft.com/en-us/ai-builder/overview
Azure Bot Service Documentation
https://docs.microsoft.com/en-au/azure/bot-
service/?view=azure-bot-service-4.0
Bot Framework Emulator
https://github.com/Microsoft/BotFramework-Emulator
Cognitive Services
https://docs.microsoft.com/en-gb/azure/cognitive-services/

20. @AsishPadhy
THANK YOU !!
Asish Padhy
Twitter
@AsishPadhy
LinkedIn
https://linkedin.com/in/asishpadhy
Blog
https://asishpadhy.com