4. Information technology (IT) is the
application of computers and
telecommunications equipment to store,
retrieve, transmit and manipulate data,
often in the context of a business or other
enterprise.
6. Global Business comprises all
commercial transactions (private and
governmental, sales, investments,
logistics, and transportation) that take
place between two or more regions,
countries and nations beyond their
political boundaries.
“Global Business” is broadly viewed in the
context of shared, increasingly integrated
environment.
7. The global business environment can be
classified into the external environment
and the internal environment.
Internal environments like Value System,
Organizational Structure, Mission &
Objectives, Labor Unions, Physical
resources etc.
External environments like Economic,
Publics, Competitors, Customers & many
more.
8. Components of Global business
environment
Social environment: Social structure &
international business.
Cultural Environment: Religion &
international business, Values and
attitudes and Customs and Manners
Language, Education etc.
Tax environment .
9. Regulatory bodies-Technological
environment: Adoption of technology in
companies.
Economic environment: The changing
nature of international business.
Changing world output and world trade.
Changes in Foreign Direct Investment
(FDI).
Growth in the Stock and Flow of FDI.
Global production networks.
10. Role of IT in Business
Environment:
Information technology (IT) has become a
key functional area through which firms
design new business processes and
develop distinctive organizational
capabilities.
IT helps in different phases of business
environment:
11. Information technology has given
business the tools to solve complex
problems.
Information technology allows businesses
to make better decisions.
Information technology has improved
marketing.
Information technology has improved
customer support.
Information technology has improved
resource management.