Kommbox administration consists of the creation of kommboxes and users, and the assignment thereof. It also involves the account level settings. This tutorial will also cover IT administration – backup and security aspects.

1. Tutorial #2
Kommbox Administration
sales@kommbox.com
Acism Software Private Limited, Pune
(020) 25380588
Kommbox administration consists of the creation of
kommboxes and users, and the assignment thereof. It also
involves the account level settings. This tutorial will
also cover IT administration – backup and security aspects.

2. Creating a UserCreating a User
Admin can create a user by
clicking on “Create User”
menu in the right panel.

3. Creating a KommboxCreating a Kommbox
Admin can create a kommbox by
clicking on “Create Kommbox”
menu in the right panel.
There are two types of kommboxes:
Internally shared Kommboxes are meant for
collaboration between users internal to the
company. All internal users are automatically
given access to such kommbox.
The standard kommbox is where the admin
needs to assign users explicitly. Both internal
and external users may be assigned to a
standard kommbox.

4. User AssignmentUser Assignment
From a kommbox page, you can click on “users
assigned” link to come to the page to view/ change
the user assignment to the kommbox.
This assignment is possible (and required) for standard
kommboxes only. All internal users are automatically
assigned to an internally shared kommbox.

5. Account Level SettingsAccount Level Settings
Click on “Account Settings” in the right
panel to access the Account level settings.

6. Account Level SettingsAccount Level Settings
The branding (name and
logo that appear in the
header) are adjusted here.

7. Account Level SettingsAccount Level Settings
Emails may be read insecurely. Choose
“Link only” instead of “Message and Link” so
that the message content is NOT sent in an
email notification.

8. Account Level SettingsAccount Level Settings
These two options are for controlling your server space usage.
Delete old “Thank you” records to ensure that they do not keep ever-growing.
Configure a Dropbox account with Kommbox where the attachments will be
kept. (Dropbox is a third party service which offers online storage space – at
the time of writing, it offers 2GB disk space free.)

9. Account Level SettingsAccount Level Settings
Configure the
user roles that
are used in your
account.

10. IT AdministrationIT Administration
(Backup and Security)(Backup and Security)
Kommbox stores the communications for an organization and
securing this data is very important.
The Kommbox data Is stored in an RDBMS (MySql) and file
system at the backend on the server side. It is possible (and
advisable) to back up the data periodically, so that it may be
restored in case of an unexpected crash.
Similarly, the server needs to have a firewall that protects it
from possible attacks of malicious users.
On the hosted instance (on which free, basic and SSL plans are
offered) the backups are taken every week, so that in case of
a crash, the status up to the last week can be restored. The
server is also protected with standard firewall.
In case of an Enterprise instance, these concerns are expected
to be addressed by the infrastructure provider.

11. Thank youThank you
http://kommbox.com
Sales: sales@kommbox.com
Support: support@kommbox.com
Ph: +91 20 25380588