Personal Information
Organização/Local de trabalho
Albany, New York United States
Cargo
EDI Functional Analyst
Setor
Technology / Software / Internet
Sobre
• A MBA, PMP and ITIL certified professional with 12.5 Years of rich experience in IT service and consulting matrix organisations with 5 years of experience in Project Management, Delivery Management, and Service Management in onsite offshore delivery model.
• Currently working as Production support Manager CSC/NYSOH-Health Insurance Exchange project.
• Proven success turning around at-risk accounts and driving improvements in servicing levels and customer satisfaction and deliver quality result managing the given constraint.
• Have experience in both water-fall model and agile methodologies.
• Sound domain knowledge of Automotive Industry, Retail & Health Care Industry.
• ...
Marcadores
mba
organizational behavior
professionaljourney
itil
organizational changes
team building
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Apresentações
(2)Documentos
(2)Personal Information
Organização/Local de trabalho
Albany, New York United States
Cargo
EDI Functional Analyst
Setor
Technology / Software / Internet
Sobre
• A MBA, PMP and ITIL certified professional with 12.5 Years of rich experience in IT service and consulting matrix organisations with 5 years of experience in Project Management, Delivery Management, and Service Management in onsite offshore delivery model.
• Currently working as Production support Manager CSC/NYSOH-Health Insurance Exchange project.
• Proven success turning around at-risk accounts and driving improvements in servicing levels and customer satisfaction and deliver quality result managing the given constraint.
• Have experience in both water-fall model and agile methodologies.
• Sound domain knowledge of Automotive Industry, Retail & Health Care Industry.
• ...
Marcadores
mba
organizational behavior
professionaljourney
itil
organizational changes
team building
Ver mais