1. Curriculum Vitae
ARUN KUMAR RAMALINGAM
Mobile: 7299978811/7299260691
Manual Testing/Automation Testing
 Having 11.3 yrs of professional experience (2.1 yrs through STC Third Eye Technologies Pvt.Ltd as
Software Test Engineer, 2.1 yrs in Hexaware Technologies Pvt.Ltd as Senior Software Test
Engineer, 3 months Experience in Netmagnus Solutions Pvt.ltd as Test Analyst and 6.8 years’
Experience in Sword Global India Pvt Ltd as Test Analyst) in testing Client/server and Web based
application. Exposure to all phases of software test life cycle (STLC).
 Good experience in preparing Test Plan, Estimates, Test cases, test scenarios, Defect analysis, test
reports & documents.
 Effective interpersonal and communication skills. Good understanding of both user and development
needs.
 Assertive and committed team player.
Expertise
 Manual testing done for Web based and client server based applications
 Automated testing for Functionality testing, regression testing and usability testing using Watir
tool based on ruby scripts
 Regression testing done using automated selenium IDE scripts
 Testing experience in Microsoft Azure Platform for WEB ROLES & SCHEDULER JOBS
 Testing of the SQL DB with the creation & modification of data’s as required for testing
 Thorough knowledge in the Insurance domain in both the commercial lines and personal lines of
business
 Thorough knowledge in the banking domain
 Good functional and technical knowledge on Selenium, QTP, Test Director, Win runner &
Mercury Quality centre
Achievements
 Employee of the Month Award for the performace in the current Project (Tower Web Plus) in
Sword Global India Pvt Ltd
 Appreciation mails from the Client and the Management in the projects worked so far.
 Acquired vast knowledge in the banking & Insurance domains
Career History
February 2010 to Till Date Manual
Testing/Automation
Testing
Sword Global India Pvt Ltd
Projects delivered
PROJECT : COVERBOX CLIENT: INSURE TELELEMATICS SOLUTIONS (ITS) (APRIL 2016 TO TILL DATE)
DESIGNATION: SENIOR TEST ANALYST
Summary
Insure Telematics Solutions (ITS), dedicated to helping their customers deliver an outstanding insurance
telematics solution to their customers. Their ‘plug and play’ technology is built with flexibility in mind;
whether your required solution is based on driver behaviour, charging by the mile, reducing claims costs,

2. or all of these, they provide a simple and cost effective way to deliver your telematics proposition
Insure Telematics Solutions (ITS) was established to capitalise on the emerging Telematics Insurance
industry. As one of the development companies providing the early adopters in the UK market, they
have hands on practical experience of what works well now, and insight into what the future might bring.
ITS has involved in the following:
a) Device supply through to ‘end to end’ solutions
b) Telematic data collection (To identify the genuine claim)
c) Telematics data and analytics – For FNOL alerts and to study crash impact
d) Consultancy services
Telematics insurance is car insurance where a telematics box is fitted to the car. The telematics box
which measures various aspects of how, when and where you drive, speed of the drive, motor way miles
etc. Then these data are collected for analysis purpose (like safe driving) and to produce claims.
The main objective of this project is to provide telematic insurance solutions to the car. When the car
insurance policy is created, the telematic device will be fitted in to the car. After successful installation,
the device will send the information of the car (like time of day/night, speed, motar way miles, total miles,
journey data, impact data) to the ITS system. The data which is collected from the device is stored in ITS
system for analysis like how safely the driver drives the car and also helps in processing the claims for
insurance. Telematic technology also helps the car driver to drive his car in a safer way. Also machine
learning capability is provided to check whether it is genuine accident and send mails to respective
recipient about the accident.
Responsibilities
 Preparation of Test Plan, Test Cases and Estimates for the functionalities.
 Tested the AZURE WORKER ROLES.
 Tested the WEB ROLES & SCHEDULER JOBS.
 Tested the FNOL crash data records
 Tested the Reports based on Client needs (Daily MI Report, Exception log Report, Daily Last
transmission, Daily Consumer Communications Report, Battery Report & Weekly Crash Alerts
Report)
 Tested UI for Reporting Service Portal developed through Asp.Net
 Tested procedures for data storage management and modelling using Cloud base technologies
 Tested the Portals for ITS like ITS Tenant Portal, Installation CBDS Portal & Stock Movement
Portal which are built using .NET TELERIK (UI for ASP.NET AJAX controls)
 Tested the functionalities in Dev, Staging and Production environments
 Tested the functionalities in the DB by inserting & updating the data with the queries for the
tables required
PROJECT : ELECTRIC INSURANCE COMPANY CLIENT: AGENCY PORT (9 MONTHS (MARCH 2015 TO
DECEMBER 2015)) DESIGNATION: SENIOR TEST ANALYST
Summary
The Electric Insurance Company® name derives from historical relationship with one of the world's
largest and most respected companies — the General Electric Company®. Back in 1927, Electric Mutual
Liability Insurance Company, was formed by GE to provide it with Workers' Compensation insurance in
Massachusetts. By the 1950's, the company expanded its relationship with GE to handle a wide array of

3. its business insurance nationally.
In 1966, Electric Insurance Company was established by Electric Mutual Insurance Company with a new
charter: provide real value in auto and home insurance — and the same care and commitment to
exceptional service — to GE employees.
In the beginning, they only offered insurance to GE employees, including an exclusive Personal Excess
Liability employee benefit. But so many of them raved to friends and family that by the 1970's they were
compelled to open our doors to all.
Today, almost half of their auto and home customers come from outside the General Electric family.
Their claims department recently won the Customer Service Department of the Year category in the
American Business AwardsSM, the Better Business Bureau gave them an A+, and A.M. Best rates as
"Excellent."
Responsibilities
 Preparation of Test Plan, Test Cases and Estimates for application functionalities.
 Tested the application in the UAT & Test environments.
 Analysis and data preparation as per the requirement for testing
 Defect tracking through the squish DB used by Agency Port
 Clarifications given to the developers in the requirements and application functionalities.
 Preparation of WSR and sent to the management every week.
 Leading a team of one member
 Ability to train the resources from the Project perspective.
PROJECT : TOWER WEB PLUS CLIENT: AGENCY PORT (5 YEARS 5 MONTHS (OCTOBER 2010 TO
MARCH 2016)) DESIGNATION: SENIOR TEST ANALYST
Summary
Tower Group Companies, an insurance service organization comprised of its insurance company, Tower
Insurance Company of New York, and its managing general underwriter, Tower Risk Management,
delivers a broad range of property and casualty insurance products and services through a network of
approximately 400 wholesale and retail brokers and agents.
Tower selected Agencyport and its AgencyPortal™product to build its agency web system,
TowerWebPlus.
 TowerWebPlus builds agent relationships by providing an easier way of doing business.
 Migrated Tower’s underwriting guidelines directly to the Web so that agents could input data and get
an immediate response as to the eligibility of the risk.
 Created high agency adoption by delivering AgencyConnect™, a component that allows agents to
upload insured data directly from their agency management system.
 Helped automate the underwriting process by applying underwriting rules and creating PDF based
ACORD forms, proposals, binders and invoices that tie into standard email packages.
 Enabled smooth processing of new business policies by seamlessly integrating with Tower’s policy
administration system.
 Improve agent efficiency and underwriter responsiveness by allowing a secure on-line access to
renewals and endorsements.
In one year, Tower’s Web Plus system has been used by nearly 300 producers who have submitted
over 32,000 new business submissions. Tower’s Web Plus system has greatly improved its agency

4. responsiveness, resulting in an increase in its hit rate from 18% to nearly 42%. Over 71% of the policies
that were bound fit Tower’s underwriting guidelines and required no underwriter intervention, resulting in
significant cost savings. Tower also saved well over $200,000 in reduced paper and fax costs by being
able to produce electronic proposals, binders and invoices.
Responsibilities
 Preparation of Test Plan, Test Cases and Estimates for application functionalities.
 Preparation and Modification of ruby scripts for the TWP application automation.
 Running regression scripts monthly once and reporting the issues if found on regression testing
 Tested the application in the UAT & Staging environments.
 Tested the SQL DB & Acord XML for the storage of the data
 Tested the following implementation in the TWP project
a) Infrastructure Project Testing - Implementation of Websphere in the TWP application
b) SQL 2008 Migration Testing
c) Geocoding Testing - Migration from Sagent interface to Mueller Interface
d) UW Workflow Testing
e) MRS Intake Testing
f) WC MPR Testing
g) Testing of newly implemented Amwins Program business, FL special agent Program
business and EE Hall Program Business in WC
h) Cedar Integration testing
i) Testing of the ‘MVIC’ Company implemented for Personal lines of business.
 Defect tracking through the squish DB used by Agency Port
 Clarifications given to the developers in the requirements and application functionalities.
 Preparation of WSR and sent to the management for every week.
 Acquired more knowledge in Insurance domain & TWP application
 Ability to train the resources from the Project perspective.
PROJECT : PROGRAM IQ CLIENT: AGENCY PORT (8 MONTHS) DESIGNATION: SENIOR TESTER
Summary
Program IQ is a Web Application that will allow Tower to centralize, organize, manage and distribute
bordereaux data from MGAs/TPAs to Tower Business users. The system will replace the current manual
process of e-mailing monthly Risk, Claims and Accounting data from the external entities to Tower.
Once submitted to Tower, Bordereaux are reviewed and approved/rejected/edited by users designated
as approvers. If approved, Bordereaux are distributed via email to Business users and/or uploaded into
Tower systems.
The upload module allows users to upload bordereaux files to Program IQ. The upload user will login
and access the Upload page. On the Upload page, the upload user select the file to upload, enter
reporting period, program and the file type file type. Upon upload, the file will have validation checks.
Based on the validation checks established for that file type, the upload user will receive a success or
failure message on the web upload page. The types of files that can be uploaded are Excel, comma
separated and text for one specific MGA upload.
Bordereau files uploaded and stored either mapped to relational database tables or as XML will have
more extensive data validation. Files will be shredded at a field level and can have data required data
value or data format validations. Data validation errors are provided back to the upload user via Excel.
Responsibilities
 Preparation of Test data in the document type file extension is ‘xls’, ‘xlsx’ or ‘csv’.

5.  Preparation of Test data files for each LOB (Auto, General Liability, Crime etc.)
 Test the Successful and Error uploads
 Test the positive and negative test data files for different LOB’s available
 Validating the test data in the SQL database
 Reporting the defect through Squish DB
 Preparation of ruby scripts to automate the file uploads and validation
 Preparation of Test data files for each LOB (Auto, General Liability, Crime etc.) for automated
scripts.
April 2009 to June 2009 Manual Testing Net Magnus Solutions India
Private Limited
Projects delivered
PROJECT : CRYSTAL MIDDLEWARE CLIENT: RAK BANK DUBAI (3 MONTHS) DESIGNATION: TEST
ANALYST
Summary
Rak Bank is the implementation of Crystal middleware banking services in Dubai with Crystal as
Middleware and Backend as MAINFRAME. Netmagnus Supports to test the Middleware which act as
the gateway between the Channel and the Host application. This is a SIT testing where the middleware
transmits the specified request from the channel to host as a ASBO format and receives the response in
ASBO format. In this project request and response are in the XML
Responsibilities
 Preparation of Test Cases
 Preparation of data to the Cases for Execution
 Execution of Test Cases
 Retrieval of Log for the executed Cases
 Defect Log Preparation
 Preparation of Documentation for the Services(Modules)
June 2006 to July 2008 Manual Testing Hexaware Technologies
Projects delivered
PROJECT : CITI-EBS CLIENT: CITI BANK GERMANY (2 YEARS 1 MONTH) DESIGNATION: TEST
ENGINEER
Summary
Citi EBS is the implementation of Citibank retail banking services in Germany with front-end as OSCAR
and Backend as MAINFRAME. The project scope is to replace the existing Legacy system with the
Enhanced Banking Services. The retail banking system enables the Citibank employee to perform
various services such as Account opening, Credit Initiation, Advanced Lending System, Deposits, Teller,
Credit card services, Transaction Services and Investments. The Citibank ITO in Singapore owns the
product and looks after the development of the product. Hexaware supports Citibank in performing
Functional UAT of the EBS.
Responsibilities
 Review of Test Scenarios and Cases

6.  Preparation of Test Scripts
 Customization and Plugging of data to the scripts for Execution
 Preparation of MIS for Data plug-in activity
 Preparation of Overall Plan for Data plug-in activity
 Preparation of Overall Cycle plan for the Project
 Preparation of Overall Resource Plan for the Project
 Preparation of Weekly Delivery Plan for Execution
 Preparation of Daily Status Report for Execution
 Preparation of Weekly Status Report Execution
 Preparation of FUAT Status Report for Execution
May 2004 to May 2006 Manual Testing STC THIRDEYE
TECHNOLOGIES
Projects delivered
PROJECT : BANK ACCOUNT TRACKING CLIENT: TARANG TECHNOLOGIES (9 MONTHS) DESIGNATION:
TEST ENGINEER
Summary
The project “Bank Account Tracking” aims at tracking the amount of account holder by maintaining and
calculating his personal finances. This software handles all the basic and advanced features to help with
foreign currencies and monitors the spending details to the user.
Responsibilities
 Performing Complete functional Testing
 Creation Functional Test Cases
 Executing Functional Test Cases and Identification of Bugs
 Approach with Positive and Negative Test Cases
 Report Bug in to the Defect Tracking System
 Performing Regression Testing on Bug Fixing
 Creation of Reports
PROJECT : AMATEUR INVEST CLIENT: WDC (8 MONTHS) DESIGNATION: TEST ENGINEER
Summary
Amateur Invest is banking software, you enter bank accounts and transactions, and for the purpose of
tracking our bank statements and the interest prices the bank gives us. We can also enter securities,
prices and other information, for the purpose of tracking historic data. Finally we can enter our own
portfolio, for the purpose of tracking profit and loss. Also we can view the above as well as much more
information represented in graphics on the screen and reports on the screen or on paper printout.
Responsibilities
 Understanding the User’s requirements.
 Generating the Functional Test Cases.
 Execution of Functional Test Cases and identifying the Defects.
 Reporting the defects to the Defect Tracking System.
 Report Generations.

7. PROJECT : E11 HELP DESK CLIENT: FUTURE FOCUS (8 MONTHS) DESIGNATION: TEST ENGINEER
Summary
This is the software for customer service and support via email, web, phone and fax. Your customers
can create and update tickets via email or web based interface. e11 is 100% web based help desk
software. A proven solution supporting more than 300,000 users, e11 help desk would give you access
to reduce turnaround time.
Responsibilities
 Understanding the User’s requirements.
 Generating the Functional Test Cases.
 Test Plan Creation
 Performing Regression Testing
 Execution of Functional Test Cases and identifying the Defects.
 Reporting the defects to the Defect Tracking System.
 Report Generations
Education and Development
1997 to 2000 B.Sc (Bio-chemistry) Madras University
2001 to 2003 M.B.A (HR and Marketing) Madras University