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CONFIDENTIAL
© Copyright 2014. Aruba Networks, Inc. All rights
reserved
WLAN Design for Location
Abhi Maras
June 2014
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Agenda
• Analytics and Location Overview
• ALE System Overview
• Indoor Location Technology
• Probing
• Recommendations
• Summary
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Agenda
• Design Guidelines for WiFi grade Location
• Design Guidelines for WiFi grade Voice
• Design Guidelines for WiFi grade Video
• QOS and Traffic Optimization
• Enterprise Diagnostics and Troubleshooting
Analytics & Location Overview
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Analytics & Location Ecosystem
Big Data
Analytics Partners
Network
Applications
Cloud
Applications
User Context
(who, what, where, when)
Location
Applications
(Wayfinding, etc)
Context:
1. Location
2. Applications
3. Destinations
4. Identity
5. Device types
ALE (Context
Aggregation)
ALE System Overview
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Analytics and Location Engine (ALE) Overview
ALE
Unified context for
each user (user name, IP,
MAC, device type, App
visibility, etc.)
1
Seamless, secure
cloud connectivity
4
Real time location
engine
2
Standard, high
performance northbound
APIs (publish/ subscribe,
polling)
3
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Data Collected & Provided by ALE
• Presence feed
• Events when a device is detected crossing a Geofence
• Device information
• User information from authentication to the network
• Applications used
• Destination URLs
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
ALE Enabled Use Cases
ALE Use
cases
People movement,
congested paths
1
Way-finding (turn-
by-turn directions
2
Way-finding (turn-
by-turn directions
Busy times by
location
Web
analytics
Energy
management
4
3
5
6
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
ALE System Overview
Local
Controller
Remote
Controllers
NETWORK
Instant
APs
Campus/Rem
ote APs
Visual
RF
SERVICES
Context aggregation,
location engine
ALE VM
Location data for
visualization
on maps
APPLICATIONS
Context visualization,
analytics
Northbound APIs:
REST, Protobuf/OMQ
Context
Data
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Understanding Probe Flow and Location
ALE
Client pulls its
location from the
cloud every __
seconds?
Probes between few
seconds to 10s of
minutes
1
AP sends RSSI on a timer,
default is 30 secs, can be
set to 1 sec (6.3.1.1)
(Future: Will be
instantaneous)
2
Controller sends the
data on a fixed
timer of 10 seconds
(Future: Will be
instantaneous)
3
ALE calculates the
location, latency
varies based on the
settings.
4
Indoor Location Technology
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Indoor Location Technology Overview
• Satellite-based GPS does not work indoors
• Two main approaches to
indoor positioning technology:
– Device-based scans of radio signals (software/hardware)
– Network-based scans of device radio signals (Wi-Fi)
• No standard indoor positioning solution exists
today
• Indoor positioning (relative to the venue layout)
requires indoor maps
• Layouts within locations often change
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Device vs Wi-Fi Network
Based Location
Device-based software
The device performs signal scans of
nearby network signals to analyzes signal
strengths to calculate position
Wi-Fi network based
The network APs perform signal scans of
Wi-Fi traffic and analyzes the device’s Wi-
Fi signal strength to calculate position
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Location Positioning Technology
How Information
is Transmitted
GPS Geofencing
Cell Phone
Triangulatio
n
Cell
Towers
How Info is Transmitted Hardware Required
RequiresOnsiteFingerprinting
BLE
LED Light Pulses
Sensor Fusion
Device-Based Signal
Triangulation
RTLS Network-Based
Wi-Fi Triangulation
Existing Wireless APs
LED Lights With Chips
Wi-Fi Hotspots
BLE
Beacons or Nodes
Wi-Fi Hotspots
Audio Queue
Sound Emission Devices
Outside Venue
Inside Venue
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
GPS –Triangulation from Satellites
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Indoor Location Positioning Technology
Network-Based Wi-Fi Positioning
• Devices are constantly scanning for Wi-Fi
• The network does the work
• Analytics can be delivered without
device app
• More battery efficient for mobile
devices
• Can work with any device, including
iPhones, Android, etc.
 Wi-Fi must be turned
on/enabled on the deviceUsed by:
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
The Wi-Fi Location Puzzle
• Sparse samples
– Easier & better from infrastructure than from device
– +/- 5dB inter-frame variation
– Clients want to minimize radio activity > maximize battery life
– Floor-level signal differs from ceiling-level
– Absence of signal does not mean a device is absent
• Frame of reference for signal sources / sinks
– Where are the AP locations? Tx Pwr? Directional antennas? – ARM changes RF Plan
• Frame of reference – local or global (Lat/Long) or civic?
– Enterprise and indoor apps mostly use local maps
– Google, Bing etc use Lat/Long
• Parametric or non-parametric?
– Build a synthetic heatmap using RF propagation model
– Or use AP-AP and other calibration and non-parametric curve-fitting (e.g. Gaussian
Process)
• Speed vs accuracy tradeoff
• Add Helpers
– GPS, celltower, Bluetooth beacons, BSSID surveys
– On-board compass, accelerometers
– Estimates for motion vectors and earlier position fixes
– Knowledge of walls, doors and snap-to-grid tramlines
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Probing
• Again….location calculation today purely relies on client
probes
– NO PROBES…..NO LOCATION!!
• Unassociated devices will Probe more than associated
– If associated device is happily connected, it will not bother Probing.
• iOS devices Probe less than Android (battery life
considerations).
– Meridian and Aruba Utilities (mobile apps) can stimulate Probes
on Android.
– iOS does not expose any such API (to cause Wi0Fi scan)
• Going on Settings->Wifi on iOS will trigger Probes. If you want
to stimulate Probes on iOS, either unassociate, or
occasionally keep going to the Settings->Wifi page.
• A device must be heard by 3 or more
APs to calculate location
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
RSSI Based Locationing
• The raw data for location estimation is the
received signal strength (RSSI) of Wi-Fi frames
received from client devices
– RSSI is inherently variable due to fluctuating RF conditions, the
geospatial
attitude of the mobile device
and its proximity and
relationship to human tissue
– We expect a variation of RSSI
in the order of 6dB even when
the person holding the device
is stationary
– As the distance from the AP
increases, the RSSI - distance
curve flattens
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Location: Accuracy & Latency
Accuracy
• Impacted by various factors:
– AP density, type, mounting type
– Physical Environments, enterprise, malls,
warehouse, etc.
– RSSI variations
– Client probing behavior, device type,
OS type
Latency
• Impacted by
– Client probe frequency (iOS vs Android)
– Network settings: AP/controller timers
– Engine smoothening algorithms
• Balance between accuracy and latency
ALE goal is to
be <10m 90%
of time on a
location grade
network
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Location Applications in PFE
• Location has different facets:
– Presence (Inside a Store/Zone or outside)
• Useful for push notifications
– Wayfinding (“Blue Dot”)
• Useful in ultra large venues
• Most Location applications of
practical value in PFE fall under
“Presence” category
• Location Services are the not the
only “PFE” applications
– Guest Access, support for enterprise apps,
multimedia support, device onboarding,
etc., are all applicable
to PFE
Presence
Way-
Finding
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Design Considerations for Locationing
• Start with a good understanding of commercial
requirements
• What is the key use case and “true” requirement?
– Self directed museum tour?
• In which case latency will not be an issue
– Ability to locate specific venue (conference room, restaurant, etc.)
within a large venue or a product with turn by turn directions?
– “Presence detection” in stores in a shopping mall?
• Knowledge of the use case is key to understanding
location accuracy, latency requirements
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
AP Placement Guidelines (1)
• RSSI location uses triangulation techniques
– This needs at least three APs to receive a target’s transmissions at
relatively short range to give a good location.
• Best indicator of location accuracy is AP spacing
• Studies and experience show that regularly spaced APs
give the best overall location accuracy.
– Most WLAN planning tools produce a regular
grid pattern of APs in the absence of local
propagation information
• Our best advice is to take the output of such
tools – or a wireless engineer’s design with
regular AP spacing - and adjust the output to
take account of local knowledge:
• Areas that present special challenges or where
accurate location is more important should
receive special attention
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
AP Placement
Recommendation (2)
• Do:
– Place AP every 2500 sq. feet or 50 feet apart
– Cover the extremities!
– 65 dbm coverage (“Voice Grade)
– Ensure AP placement on floor plan is accurate
– Stagger AP placement in multi-floor buildings
• Do Not:
– Place AP in straight lines
– Design for coverage only & not enough density
• The standard topology is a ‘square’ grid pattern of APs,
but there is research indicating a hexagonal pattern
gives better results
• Aruba is testing this configuration
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
AP Placement: Voice Overlay Design
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
AP Placement Recommendations Summary
Recommendation Priority Comments
Voice Overlay 1
This is a must in all deployments to achieve
triangulation which is core requirement of
location calculation.
AP every 2500 sq. feet or 50
feet apart and cover the edges
1
This is help achieve a good coverage
pattern and triangulation and is must for
most deployments.
Hexagonal pattern for AP layout 2
This is recommended but might be hard to
achieve in certain scenarios due to the
physical layout.
-65 dbm coverage
2
This is strongly recommended but might be
hard to achieve in certain parts of a building.
In those cases, ensure that there is at least
a -75 dbm coverage in those areas.
RF Design Guidelines for Voice
and Video
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Pervasive RF Coverage
• 100% coverage in all areas of Voice use
• Capacity based Wireless network design recommended
– Higher number APs operating with low TX Power
– Small Cell sizes, clients use higher data rates
Coverage design with 7.2 Mb/s cell edge Capacity design with 216.7 Mb/s cell edge
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
ARM Features for Voice
• Interference Aware
• Band Steering
• Spectrum Load Balancing
• Voice/Video Aware Scanning
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Clientmatch
• Deterministic steering of clients based on the SNR
and signal level information gathered from client's
perspective
• Steering decision is based on the probes request
from the client
• Periodic load balancing
• Resolves Sticky-client issue
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
RF Design Best Practices for Voice
• Pervasive RF Coverage
• Distance between APs to not exceed 50 Ft
• Minimum RF signal (RSSI) levels of -65 dBm
• Minimum signal-to-noise ratio (SNR) of 25 dB
• Minimum and maximum AP power difference no
greater
than two steps
• Disable lower data rates
• In the Adaptive Radio Management™
(ARM) profile
– Enable voice/video aware scan
– ClientMatch™-enabled
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
RF Design Best Practices for Voice (continued)
• Configure Supported Beacon rate to higher rate
• Enable WMM Traffic Management
– Give higher of bandwidth to Voice and Video
• Enable Fair access
– Provide high % of bandwidth to a VAP (For example, assign
higher % bandwidth to Corp VAP than Guest VAP)
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Best Practices for Video
• RF Best practices for Voice applies to Video as
well
• Best practices for Delivering multicast video
– Enable IGMP Snooping Or IGMP Proxy
– Enable Dynamic Multicast Optimization (DMO)
– Enable Decrypt-tunnel Dynamic Multicast Optimization (D-
DMO)
Designing a Roaming Network
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Designing a Roaming Network
• Difference in power levels on the deployed APs
should not be too high
• Airtime fairness is recommended in an
environment with mobile clients to avoid
slower clients taking too much airtime
• In a dot1x environment, enable EAPOL rate
optimization
• For faster roaming, use OKC and 802.11r
• Enable ClientMatch to help with sticky
client problem
• Match QoS markings that the devices are
using
Authentication / Encryption
Guidelines
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Authentication/Encryption Guidelines
• 802.1x based authentication through radius
server may introduce delay during re-
association/roaming
• Use Opportunistic Key Caching
with 802.1x for faster roaming
• PSK works better for voice
devices (less delay), but not a
preferred method due to weak
security
• EAP-TLS provides the best security
and is preferred in enterprises rather
than EAP-PEAP
End-to-End QoS
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
QoS Segments
LAN core LAN edge Wireless
Tagged DSCP, 802.1p Tagged DSCP, 802.1p WMM / strict queuing
Tagged DSCP, 802.1p Tagged DSCP, 802.1p WMM / SVP
Bandwidth management
call admission control QoS
aware RF management
Bandwidth
Management
Tagging
Upstream traffic
Downstream traffic
Deep Dive into DSCP and WMM
AC
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
QOS - Tunnel Mode Client No Tag (WMM Only)
Aruba
Mobility Controller
AP
Client-A,
VO: DSCP 0
Client-B,
VO: DSCP 0
DSCP 0
WMM BE
DSCP 24
WMM BE
DSCP 24
DSCP 24
VO: 46
VI: 34
BE: 24
Summary:
• AP looks at L2 Priority and puts the DSCP as per DSCM-WMM mapping in controller
• Controller decrypts the packet and uses L2 priority to assign DSCP mapping in
downstream direction
Controller decrypts the
packet and retags as per
L2 priority
AP looks at L2 priority and
puts DSCP as per DSCP to
WMM mapping
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
QOS - Tunnel Mode
(WMM Only)
Aruba
Mobility Controller
AP
Client-A,
VO: DSCP 46
Client-B,
VO: DSCP 46
DSCP 46
WMM VI
DSCP 34
WMM VI
DSCP 34
DSCP 34
Summary:
• AP looks at L2 Priority and puts the DSCP as per DSCM-WMM mapping in controller
• Controller decrypts the packet and uses L2 priority to assign DSCP mapping in
downstream direction
Controller decrypts the
packet and retags as per
L2 priority
AP looks at L2 priority and
puts DSCP as per DSCP to
WMM mapping
VO: 46
VI: 34
BE: 24
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
QOS - Tunnel Mode
(Lync Heuristics for Voice)
Aruba
Mobility Controller
AP
Client-A,
VO: DSCP 46
Client-B,
VO: DSCP 46
DSCP 46
WMM VI
DSCP 46
WMM VO
DSCP 46
DSCP 34
Summary:
• AP looks at L2 priority and puts the DSCP as per DSCM-WMM mapping in controller
• Lync heuristics determines the AC based on the codec. If the codec used is voice, it gives
DSCP value corresponding to voice.
Controller decrypts
the packet and retags
as per traffic type
AP looks at L2 priority and
puts DSCP as per DSCP
to WMM mapping
VO: 46
VI: 34
BE: 24
Troubleshooting and
Diagnostics
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Troubleshooting Guidelines
• Are RF and other Configuration Best Practices in
place?
• Does your Network have end-to-end QoS?
• Can you isolate if it is an RF Network issue Or
Wired Network?
• If required, enable debugging at controller to get
detail logs
• For example, if you are using Voice ALGs (Sip,
Lync), enable the following command to
troubleshoot voice issues:
– (SE_PFE_1) (config) #logging level debugging user process
stm subcat voice
– (SE_PFE_1) (config) #show log user all
Troubleshooting and
Diagnostics Demo
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Voice Overlay Airwave
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Airwave – Client Troubleshooting
#AirheadsLocal

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WLAN Design for Location

  • 1. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved WLAN Design for Location Abhi Maras June 2014
  • 2. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Agenda • Analytics and Location Overview • ALE System Overview • Indoor Location Technology • Probing • Recommendations • Summary
  • 3. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Agenda • Design Guidelines for WiFi grade Location • Design Guidelines for WiFi grade Voice • Design Guidelines for WiFi grade Video • QOS and Traffic Optimization • Enterprise Diagnostics and Troubleshooting
  • 5. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Analytics & Location Ecosystem Big Data Analytics Partners Network Applications Cloud Applications User Context (who, what, where, when) Location Applications (Wayfinding, etc) Context: 1. Location 2. Applications 3. Destinations 4. Identity 5. Device types ALE (Context Aggregation)
  • 7. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Analytics and Location Engine (ALE) Overview ALE Unified context for each user (user name, IP, MAC, device type, App visibility, etc.) 1 Seamless, secure cloud connectivity 4 Real time location engine 2 Standard, high performance northbound APIs (publish/ subscribe, polling) 3
  • 8. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Data Collected & Provided by ALE • Presence feed • Events when a device is detected crossing a Geofence • Device information • User information from authentication to the network • Applications used • Destination URLs
  • 9. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved ALE Enabled Use Cases ALE Use cases People movement, congested paths 1 Way-finding (turn- by-turn directions 2 Way-finding (turn- by-turn directions Busy times by location Web analytics Energy management 4 3 5 6
  • 10. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved ALE System Overview Local Controller Remote Controllers NETWORK Instant APs Campus/Rem ote APs Visual RF SERVICES Context aggregation, location engine ALE VM Location data for visualization on maps APPLICATIONS Context visualization, analytics Northbound APIs: REST, Protobuf/OMQ Context Data
  • 11. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Understanding Probe Flow and Location ALE Client pulls its location from the cloud every __ seconds? Probes between few seconds to 10s of minutes 1 AP sends RSSI on a timer, default is 30 secs, can be set to 1 sec (6.3.1.1) (Future: Will be instantaneous) 2 Controller sends the data on a fixed timer of 10 seconds (Future: Will be instantaneous) 3 ALE calculates the location, latency varies based on the settings. 4
  • 13. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Indoor Location Technology Overview • Satellite-based GPS does not work indoors • Two main approaches to indoor positioning technology: – Device-based scans of radio signals (software/hardware) – Network-based scans of device radio signals (Wi-Fi) • No standard indoor positioning solution exists today • Indoor positioning (relative to the venue layout) requires indoor maps • Layouts within locations often change
  • 14. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Device vs Wi-Fi Network Based Location Device-based software The device performs signal scans of nearby network signals to analyzes signal strengths to calculate position Wi-Fi network based The network APs perform signal scans of Wi-Fi traffic and analyzes the device’s Wi- Fi signal strength to calculate position
  • 15. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Location Positioning Technology How Information is Transmitted GPS Geofencing Cell Phone Triangulatio n Cell Towers How Info is Transmitted Hardware Required RequiresOnsiteFingerprinting BLE LED Light Pulses Sensor Fusion Device-Based Signal Triangulation RTLS Network-Based Wi-Fi Triangulation Existing Wireless APs LED Lights With Chips Wi-Fi Hotspots BLE Beacons or Nodes Wi-Fi Hotspots Audio Queue Sound Emission Devices Outside Venue Inside Venue
  • 16. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved GPS –Triangulation from Satellites
  • 17. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Indoor Location Positioning Technology Network-Based Wi-Fi Positioning • Devices are constantly scanning for Wi-Fi • The network does the work • Analytics can be delivered without device app • More battery efficient for mobile devices • Can work with any device, including iPhones, Android, etc.  Wi-Fi must be turned on/enabled on the deviceUsed by:
  • 18. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved The Wi-Fi Location Puzzle • Sparse samples – Easier & better from infrastructure than from device – +/- 5dB inter-frame variation – Clients want to minimize radio activity > maximize battery life – Floor-level signal differs from ceiling-level – Absence of signal does not mean a device is absent • Frame of reference for signal sources / sinks – Where are the AP locations? Tx Pwr? Directional antennas? – ARM changes RF Plan • Frame of reference – local or global (Lat/Long) or civic? – Enterprise and indoor apps mostly use local maps – Google, Bing etc use Lat/Long • Parametric or non-parametric? – Build a synthetic heatmap using RF propagation model – Or use AP-AP and other calibration and non-parametric curve-fitting (e.g. Gaussian Process) • Speed vs accuracy tradeoff • Add Helpers – GPS, celltower, Bluetooth beacons, BSSID surveys – On-board compass, accelerometers – Estimates for motion vectors and earlier position fixes – Knowledge of walls, doors and snap-to-grid tramlines
  • 19. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Probing • Again….location calculation today purely relies on client probes – NO PROBES…..NO LOCATION!! • Unassociated devices will Probe more than associated – If associated device is happily connected, it will not bother Probing. • iOS devices Probe less than Android (battery life considerations). – Meridian and Aruba Utilities (mobile apps) can stimulate Probes on Android. – iOS does not expose any such API (to cause Wi0Fi scan) • Going on Settings->Wifi on iOS will trigger Probes. If you want to stimulate Probes on iOS, either unassociate, or occasionally keep going to the Settings->Wifi page. • A device must be heard by 3 or more APs to calculate location
  • 20. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved RSSI Based Locationing • The raw data for location estimation is the received signal strength (RSSI) of Wi-Fi frames received from client devices – RSSI is inherently variable due to fluctuating RF conditions, the geospatial attitude of the mobile device and its proximity and relationship to human tissue – We expect a variation of RSSI in the order of 6dB even when the person holding the device is stationary – As the distance from the AP increases, the RSSI - distance curve flattens
  • 21. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Location: Accuracy & Latency Accuracy • Impacted by various factors: – AP density, type, mounting type – Physical Environments, enterprise, malls, warehouse, etc. – RSSI variations – Client probing behavior, device type, OS type Latency • Impacted by – Client probe frequency (iOS vs Android) – Network settings: AP/controller timers – Engine smoothening algorithms • Balance between accuracy and latency ALE goal is to be <10m 90% of time on a location grade network
  • 22. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Location Applications in PFE • Location has different facets: – Presence (Inside a Store/Zone or outside) • Useful for push notifications – Wayfinding (“Blue Dot”) • Useful in ultra large venues • Most Location applications of practical value in PFE fall under “Presence” category • Location Services are the not the only “PFE” applications – Guest Access, support for enterprise apps, multimedia support, device onboarding, etc., are all applicable to PFE Presence Way- Finding
  • 23. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Design Considerations for Locationing • Start with a good understanding of commercial requirements • What is the key use case and “true” requirement? – Self directed museum tour? • In which case latency will not be an issue – Ability to locate specific venue (conference room, restaurant, etc.) within a large venue or a product with turn by turn directions? – “Presence detection” in stores in a shopping mall? • Knowledge of the use case is key to understanding location accuracy, latency requirements
  • 24. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved AP Placement Guidelines (1) • RSSI location uses triangulation techniques – This needs at least three APs to receive a target’s transmissions at relatively short range to give a good location. • Best indicator of location accuracy is AP spacing • Studies and experience show that regularly spaced APs give the best overall location accuracy. – Most WLAN planning tools produce a regular grid pattern of APs in the absence of local propagation information • Our best advice is to take the output of such tools – or a wireless engineer’s design with regular AP spacing - and adjust the output to take account of local knowledge: • Areas that present special challenges or where accurate location is more important should receive special attention
  • 25. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved AP Placement Recommendation (2) • Do: – Place AP every 2500 sq. feet or 50 feet apart – Cover the extremities! – 65 dbm coverage (“Voice Grade) – Ensure AP placement on floor plan is accurate – Stagger AP placement in multi-floor buildings • Do Not: – Place AP in straight lines – Design for coverage only & not enough density • The standard topology is a ‘square’ grid pattern of APs, but there is research indicating a hexagonal pattern gives better results • Aruba is testing this configuration
  • 26. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved AP Placement: Voice Overlay Design
  • 27. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved AP Placement Recommendations Summary Recommendation Priority Comments Voice Overlay 1 This is a must in all deployments to achieve triangulation which is core requirement of location calculation. AP every 2500 sq. feet or 50 feet apart and cover the edges 1 This is help achieve a good coverage pattern and triangulation and is must for most deployments. Hexagonal pattern for AP layout 2 This is recommended but might be hard to achieve in certain scenarios due to the physical layout. -65 dbm coverage 2 This is strongly recommended but might be hard to achieve in certain parts of a building. In those cases, ensure that there is at least a -75 dbm coverage in those areas.
  • 28. RF Design Guidelines for Voice and Video
  • 29. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Pervasive RF Coverage • 100% coverage in all areas of Voice use • Capacity based Wireless network design recommended – Higher number APs operating with low TX Power – Small Cell sizes, clients use higher data rates Coverage design with 7.2 Mb/s cell edge Capacity design with 216.7 Mb/s cell edge
  • 30. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved ARM Features for Voice • Interference Aware • Band Steering • Spectrum Load Balancing • Voice/Video Aware Scanning
  • 31. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Clientmatch • Deterministic steering of clients based on the SNR and signal level information gathered from client's perspective • Steering decision is based on the probes request from the client • Periodic load balancing • Resolves Sticky-client issue
  • 32. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved RF Design Best Practices for Voice • Pervasive RF Coverage • Distance between APs to not exceed 50 Ft • Minimum RF signal (RSSI) levels of -65 dBm • Minimum signal-to-noise ratio (SNR) of 25 dB • Minimum and maximum AP power difference no greater than two steps • Disable lower data rates • In the Adaptive Radio Management™ (ARM) profile – Enable voice/video aware scan – ClientMatch™-enabled
  • 33. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved RF Design Best Practices for Voice (continued) • Configure Supported Beacon rate to higher rate • Enable WMM Traffic Management – Give higher of bandwidth to Voice and Video • Enable Fair access – Provide high % of bandwidth to a VAP (For example, assign higher % bandwidth to Corp VAP than Guest VAP)
  • 34. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Best Practices for Video • RF Best practices for Voice applies to Video as well • Best practices for Delivering multicast video – Enable IGMP Snooping Or IGMP Proxy – Enable Dynamic Multicast Optimization (DMO) – Enable Decrypt-tunnel Dynamic Multicast Optimization (D- DMO)
  • 36. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Designing a Roaming Network • Difference in power levels on the deployed APs should not be too high • Airtime fairness is recommended in an environment with mobile clients to avoid slower clients taking too much airtime • In a dot1x environment, enable EAPOL rate optimization • For faster roaming, use OKC and 802.11r • Enable ClientMatch to help with sticky client problem • Match QoS markings that the devices are using
  • 38. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Authentication/Encryption Guidelines • 802.1x based authentication through radius server may introduce delay during re- association/roaming • Use Opportunistic Key Caching with 802.1x for faster roaming • PSK works better for voice devices (less delay), but not a preferred method due to weak security • EAP-TLS provides the best security and is preferred in enterprises rather than EAP-PEAP
  • 40. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved QoS Segments LAN core LAN edge Wireless Tagged DSCP, 802.1p Tagged DSCP, 802.1p WMM / strict queuing Tagged DSCP, 802.1p Tagged DSCP, 802.1p WMM / SVP Bandwidth management call admission control QoS aware RF management Bandwidth Management Tagging Upstream traffic Downstream traffic
  • 41. Deep Dive into DSCP and WMM AC
  • 42. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved QOS - Tunnel Mode Client No Tag (WMM Only) Aruba Mobility Controller AP Client-A, VO: DSCP 0 Client-B, VO: DSCP 0 DSCP 0 WMM BE DSCP 24 WMM BE DSCP 24 DSCP 24 VO: 46 VI: 34 BE: 24 Summary: • AP looks at L2 Priority and puts the DSCP as per DSCM-WMM mapping in controller • Controller decrypts the packet and uses L2 priority to assign DSCP mapping in downstream direction Controller decrypts the packet and retags as per L2 priority AP looks at L2 priority and puts DSCP as per DSCP to WMM mapping
  • 43. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved QOS - Tunnel Mode (WMM Only) Aruba Mobility Controller AP Client-A, VO: DSCP 46 Client-B, VO: DSCP 46 DSCP 46 WMM VI DSCP 34 WMM VI DSCP 34 DSCP 34 Summary: • AP looks at L2 Priority and puts the DSCP as per DSCM-WMM mapping in controller • Controller decrypts the packet and uses L2 priority to assign DSCP mapping in downstream direction Controller decrypts the packet and retags as per L2 priority AP looks at L2 priority and puts DSCP as per DSCP to WMM mapping VO: 46 VI: 34 BE: 24
  • 44. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved QOS - Tunnel Mode (Lync Heuristics for Voice) Aruba Mobility Controller AP Client-A, VO: DSCP 46 Client-B, VO: DSCP 46 DSCP 46 WMM VI DSCP 46 WMM VO DSCP 46 DSCP 34 Summary: • AP looks at L2 priority and puts the DSCP as per DSCM-WMM mapping in controller • Lync heuristics determines the AC based on the codec. If the codec used is voice, it gives DSCP value corresponding to voice. Controller decrypts the packet and retags as per traffic type AP looks at L2 priority and puts DSCP as per DSCP to WMM mapping VO: 46 VI: 34 BE: 24
  • 46. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Troubleshooting Guidelines • Are RF and other Configuration Best Practices in place? • Does your Network have end-to-end QoS? • Can you isolate if it is an RF Network issue Or Wired Network? • If required, enable debugging at controller to get detail logs • For example, if you are using Voice ALGs (Sip, Lync), enable the following command to troubleshoot voice issues: – (SE_PFE_1) (config) #logging level debugging user process stm subcat voice – (SE_PFE_1) (config) #show log user all
  • 48. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Voice Overlay Airwave
  • 49. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Airwave – Client Troubleshooting

Notas do Editor

  1. 30:24 – 32:44
  2. 30:24 – 32:44
  3. Indicating a device has been detected in range of the WLAN Entering or leaving a zone Model, OS (as available from DHCP and browser user-agent) Type of authentication, username As detected by monitoring data-plane traffic from the device As detected by monitoring data-plane traffic from the device
  4. 30:24 – 32:44
  5. 30:24 – 32:44
  6. 30:24 – 32:44
  7. 30:24 – 32:44
  8. 30:24 – 32:44
  9. 30:24 – 32:44
  10. Worst case accuracy of 7.8 mtrs at 95% confidence Military grade – 3 mtrs
  11. The network APs in tandem with a RTLS analyze the device-based Wi-Fi signals to calculate the position of the device This interaction enables the device apps to get their location from the network however indoor GPS and proximity-based notifications require an app (because the network does most of the work/calculation)
  12. 30:24 – 32:44
  13. From Slide 17 & 18 Probe requests are attractive because they are generated by both non-associated and associated devices, provided Wi-Fi is enabled. They cover multiple channels so they are detected by APs on different channels and APs don’t need to channel-switch – devices transmit bursts of probe requests across several channels when scanning. And they are transmitted at low modulation rates so transmit power is high and relatively predictable, giving good accuracy (for RSSI) The key drawback with probe requests is that there aren’t many of them. Unassociated clients scan at intervals from 30 seconds to several minutes (approximate figures). Associated clients with good signal strength may go longer between scans Our measurements show that scans are often initiated only when the client is at some distance from its AP and its signal is poor A pedestrian can cover 20+ meters before the smartphone will see fit to scan. Device designers go to great pains to minimize scans in order to extend battery life We believe that there will be ever-fewer probe requests over time
  14. 30:24 – 32:44
  15. 30:24 – 32:44
  16. Distributed client health monitoring Single feature that makes cohesive decisions in mapping clients to the best AP
  17. 30:24 – 32:44
  18. 30:24 – 32:44
  19. IGMP snooping uses the WLAN controller to monitor which clients are subscribed to multicast video groups, and only sends multicast traffic to access points when required and even then only on a per-group basis. IGMP proxy implements multicast routing by re-originating IGMP joins and leaves from the source of the controller. As an alternative to IGMP snooping, which works on a per-SSID tunnel basis and requires an external multicast router to generate the IGMP membership reports, IGMP proxy works on a per-client basis and does not require an external multicast router. DMO Over-the-air transmissions can benefit from unicast transmissions depending on the number of clients in use. If only a small number of clients are subscribed to a multicast group, it can be more efficient to convert over-the-wire multicast to over-the-air unicast due to the faster data rates and prioritization capabilities of unicast connections. As this number grows, multicast gains in efficiency over unicast. Aruba’s DMO technology dynamically selects the appropriate conversion based on real-time network and video usage information. The conversion takes place at the controller at the 802.11 layer, on a client-by-client basis, and is transparent to the higher-level client layers. - D-DMO With D-DMO, the multicast-to-unicast conversion happens at the AP instead of the controller. DMO is for VAPs in tunnel forwarding mode where the multicast-to-unicast conversion happens at the controller. For VAPs operating in decrypt-tunnel forwarding mode, the multicast-to-unicast conversion can be moved to the APs. So the VAPs that are operating in decrypt-tunnel forwarding mode implement D-DMO instead of DMO. The bandwidth consumption on the link between the controller and APs is lower with D-DMO than DMO. This is because in D-DMO the transmissions between the controller and the APs are still multicast and the actual multicast-to-unicast conversion occurs only on the AP. With D-DMO, the controller sends multicast packets to APs only through the GRE tunnels of decrypt-tunnel mode VAPs that have active subscribers. The number of multicast streams through the GRE tunnel of a decrypt-tunnel VAP on an AP is equal to the sum of the number of multicast groups with active subscribers on each VLAN on that VAP.
  20. 30:24 – 32:44
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  27. From here we get a sense of how loaded the top AP’s are from a UC call perspective. This can aid us in figuring out if we have AP’s that are never used for UC and those that potentially are over loaded. We have tested up to 20 voice and video calls with 140Mbps background per AP. The Call Quality tab shows the distribution of call quality. Note the large unknown block. That is Video. We currently don’t have a quality metric for video. The reason is that video is more sensitive to loss, this is because Video has two types of frames that are sent. I frames that contain the entire picture and P& B frames that only contain small differences. The loss of P or B frames can go unnoticed, but the loss of an I frame can cause the picture to go all blocky. We are working on detecting these I frames and doing packet loss analysis on just those frames to determine quality. If we click on the trend tab we can see how calls are trending over time
  28. This shows us the call quality by device type, this is useful in debunking or proving issues with a particular device type. We can click on the AP tab to show AP’s with any poor quality calls on them
  29. This is sort of like a magic quadrant. Each dot represents a single call. If it’s peer to peer it is each half of the call. You would expect most of the dots to be in the upper right side of the graph. Meaning high call quality and high wifi health. We can see here that we actually have a pretty decent distribution of calls all within tolerance. Actually Lync is pretty resilient as these clients actually can have pretty bad wifi health and still get good scores. We can dismiss this graph and look over at calls per device.
  30. This screen has a LOT of data – pretty much everything you need to know about every call made on the system. Some basic info is the device mac address, client name (very nice to have) what kind of call (ALG) the direction, incoming or outgoing, called party, destination (Click to scroll over)
  31. Start time, duration etc. Note the MOS score we get for calls, This comes from the OQE server if it’s not on the QOE server, it doesn’t get displayed. (click to scroll)
  32. Here we can see the QOS tagging information, what the WMM from the client was, including the DCSP values and what we corrected them to. We also get jitter packet loss and delay. (click to scroll)
  33. The last section shows us if there was a roam event and the BSSID and ap name. If we click on a client we can get the overview of not just that call but all calls the client was in.
  34. This is a great screen. We can get here by searching in the search box as well, so if we had a user that was complaining they had all bad calls we can actually look to see what was happening. (I see you had 10 calls and only 2 were bad?) This can also tell us how healthy the client is, perhaps they are using a device that is damaged? By clicking on an individual call we can get more details.
  35. From here we see the sampled health for call quality and client health every 30 sec. we can click on the graph to zoom in
  36. Here we can see this client had some call quality issue, clicking on the client health graph we can see there was a problem with client health at that same time.
  37. This is really powerful information that gives you deep insight into what happened during a call. This really shines a light into what used to be a black box of UC over WiFi. We can click back to the UC tab to review all the UC info