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Semelhante a Trailblazing Together, Innovating Through Change
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Trailblazing Together, Innovating Through Change
- 1. Global Gatherings Trailblazing Together, Innovating Through Change Cluj
- 2. Forward Looking Statement "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements about the company's financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, expected revenue growth, expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, environmental, social and governance goals and expected capital allocation, including mergers and acquisitions, capital expenditures and other investments. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements it makes. The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of geopolitical events, natural disasters and actual or threatened public health emergencies, such as the ongoing Coronavirus pandemic; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; the competitive nature of the market in which we participate; our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our service performance and security, including the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate potential security breaches; the expenses associated with our data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features, including any efforts to expand our services beyond the CRM market; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships, joint ventures and investments; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to execute our business plans; our ability to successfully integrate acquired businesses and technologies; our ability to continue to grow unearned revenue and remaining performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility and loan associated with 50 Fremont; compliance with our debt covenants and lease obligations; current and potential litigation involving us; and the impact of climate change. Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
- 6. Skilling up on Equality makes us a stronger community ● How to be an ally? Ask. Listen. Show up. Speak Up. ● What matters most? It’s the impact, not the intent. ● Who has unconscious bias? We all do. https://sforce.co/WORK
- 7. Salesforce Customer 360 Trusted . Smart . Flexible . Fast
- 8. TDX Intro - Community
- 10. Three Customers Who Are Trailblazing Together, Innovating Through Change with Salesforce CMS, Communities, Einstein Bots, and Lightning Web Components Leveraging DevOps Center and Data Privacy Manager Watch Keynote Through Trailhead and Trailhead GO for iOS
- 11. DevOps Center Build against source control, collaborate better with programmatic developers, release apps faster, and do so with modern workflows like continuous integration and delivery. Learn more on admin blog. Code Builder A new, web-based dev environment optimized for Salesforce and powered by Microsoft’s Visual Studio Codespaces. Read more on the developer blog. Functions A service that lets developers write code that can integrate with their data and events on the Salesforce Platform, and run it on-demand with elastic scale in a serverless environment. In Pilot In Pilot Closed Dev Preview
- 13. Admin Sessions
- 14. LowCodeLove: From Dynamic Experiences to Walkthroughs Dynamic Forms & Actions Transform static data into intuitive experiences Increase your end-users’ productivity Save your admins’ time Key Resources Be An Innovator Trailhead Trailmix Shubhankar Viragi Associate Product Manager, Platform Farhan Tahir Vice President of Product Management, Platform Tim Dubois Director, Product Management, Platform In-App Guidance Contextual in-app learning created with clicks Built into the platform, no security issues or performance impacts Admin Channel Highlight from VTDX 2020 Find all sessions on the Admin Channel https://www.salesforce.com/trailheadx/admin-channel
- 15. Digitize Your Business Fast with Automation Summer ’20: Flow Triggers Trigger on record change or update Trigger on schedule or platform event Einstein Next Best Action Add point-and-click decisioning support to your automations and processes Coming in Winter ’20: Multi-column screens, up to 12 columns Auto-layout mode means the layout is done for you- lines and connections are all done for you Key Resources sforce.co/arch-guide-clicks-code Build Flows with Flow Builder Trailhead Trail Alex Edelstein Senior Director, Product Management, Automation and Decisioning Admin Channel Highlight from VTDX 2020 Find all sessions on the Admin Channel https://www.salesforce.com/trailheadx/admin-channel
- 16. Build Reports Lightning Fast! Disable Preview Toggle off “Update Preview Automatically” to make adding multiple fields faster Quickly add fields by double clicking on them, rather than dragging & dropping Row vs. Summary Formulas Add summary formulas to help users consume info quicker Add row level formulas to compare data - no need to export or create custom fields Auto Add Fields to Report types Beta in Winter ‘21: when a new field is created it’s auto added to all associated report types Key Resources Reports & Dashboards Trailhead Module Ankita Dutta Senior Product Manager, Einstein Analytics Experience Anusha Surepeddi Product Management Director, Einstein Analytics Admin Channel Highlight from VTDX 2020
- 17. Building Mobile Experiences Fast with Salesforce Lightning App Builder Build once. Deploy everywhere, for multiple screen sizes Notification Builder & Mobile Publisher Send custom notifications from Flow Builder, Process Builder or the Rest API Custom Offline Functionality Easily create Briefcases and assign them to users to access data when connectivity is challenging Key Resources salesforce.com/mobile Lightning Experience for Salesforce Mobile App Trailhead Module Ryane Bohm Senior Manager, Emerging Technology Product Marketing Joshua Schneyer Product Manager, Mobile Platform Admin Channel Highlight from VTDX 2020 Find all sessions on the Admin Channel https://www.salesforce.com/trailheadx/admin-channel
- 18. How to Build Intelligent Apps for Any Customer and Employee Einstein Prediction Builder Understand and solve unique business problems with custom predictions Einstein Next Best Action Present personalized actions or offers to your customers by using business rules combined with predictive models Key Resources https://artificial-intelligence- use-cases.salesforce.com/ Trailhead Module Sanjna Parulekar Senior Manager, Product Marketing, Salesforce Einstein Phil Moore Director, Technical Product Marketing, Einstein Sara Asher Senior Director, Product Management, Einstein Platform Einstein Bots Automatically resolve top customer issues and scale digital service Find all sessions on the Admin Channel https://www.salesforce.com/trailheadx/admin-channel
- 19. Champion Productivity with Service Cloud Customize for Each Persona Personalize layouts with apps & profiles Contextually show and hide content with conditional visibility Give Quick Access to Key Information Keep critical info visible with pinned regions Lay out the data in order of importance from left to right Key Resources Service Insider Community Service Cloud Specialist Trailhead Superbadge Make Service Cloud Smarter Purvi Desai Director, Product Marketing, Service Cloud Save Time with Automation & AI Reduce clicks on routine tasks with Macros Minimize time spent finding answers and filling out case fields with AI Admin Channel Highlight from VTDX 2020 Find all sessions on the Admin Channel https://www.salesforce.com/trailheadx/admin-channel
- 21. Key Resources COVID-19 Data Hub COVID-19 Data Tracking API Tableau Blog: The next evolution of COVID-19 Data Mulesoft Blog: COVID-19 Data Platform Kevin Glover Senior Manager, Product Management Building the COVID-19 Data Platform to Power Data-Driven Response Architect Channel Highlight from VTDX 2020 Data will be a massive part of your return to work journey, which is why we created the COVID-19 Data Platform. Utilizing technologies from Salesforce, Tableau, and MuleSoft, the COVID-19 Data Platform, gathers, unifies, and delivers trusted COVID-19 data to the public. A COVID-19 data source provided by our solution is ready to help any organization, fight the pandemic and get back to work. Find all sessions on the Architect Channel www.salesforce.com/trailheadx/architect-channel
- 22. Key Resources MuleSoft Accelerator for Salesforce Clouds Exchange Page MuleSoft Accelerator for Salesforce Clouds Webinar Introducing Mulesoft Accelerator Architect Channel Highlight from VTDX 2020 Parth Sha Mulesoft Product Marketing Esther Chen Mulesoft Product Marketing MuleSoft's API-led approach to integration is the right way to ensure businesses continue to be resilient and agile during this climate. MuleSoft Accelerators for Salesforce Clouds, aims to make integration between systems like OMS, Jira, ServiceNow, PIM, and SAP into Service Cloud and B2C Commerce Cloud easier and faster Find all sessions on the Architect Channel www.salesforce.com/trailheadx/architect-channel
- 23. Key Resources Customer 360 Guides Transform the Consumer Experience with Your Customer 360 Guide Architect Channel Highlight from VTDX 2020 Customer 360 Guides are a brand-new set of trusted blueprints, architectures, and best practices — built on the successes of other Trailblazers — that guide you every step of the way. Learn from Successful Trailblazers Discover How to Achieve Your Goals Implement Your Solutions Faster Luba Andrushchenko Director, Product Management; Integrated Customer Solutions Find all sessions on the Architect Channel www.salesforce.com/trailheadx/architect-channel
- 25. Build Integrated and Scalable Apps Using Salesforce Functions Introducing Salesforce Functions Quickly build, test and debug Functions locally using the Salesforce Developer Experience (SFDX) tools Provide seamless access to data in your org and integrate with other low-code and pro-code services Functions can seamlessly integrate with other declarative (low-code) and programmatic (pro-code) tools on the Platform Functions deliver engaging experiences with Elastic compute Automatically scale to meet customer and employee demands Additional Resources Take Our Survey Review the At Home Guide Want to Sign Up? Apply Here Developer Channel Highlight from VTDX 2020 Asavari Tayal Director of Product Management Joe Kutner Architect, @codefinger Private Pilot Find all sessions on the Developer Channel https://www.salesforce.com/trailheadx
- 26. How to Harness Einstein Vision & Language into Any App What’s possible with Einstein Vision and Language Automate data entry & analysis Text: Determine sentiment & intent Images: Classify entire images or objects within an image Know what’s new - Pilots Business Card & Form Reader pilot programs Text: Multiple languages, out-of-domain, data augmentation, named-entity recognition Images: Optical Character Recognition Additional Resources Explore Einstein’s Deep Learning API Install Einstein Vision and Language Model Builder Developer Channel Highlight from VTDX 2020 Sarin Devraj Associate Product Marketing Mgr Zineb Laraki Senior Product Manager Jimmy Au Senior Product Manager Find all sessions on the Developer Channel https://www.salesforce.com/trailheadx
- 27. Unlock Developer Productivity with Modern Tooling Introducing Code Builder - Develop From Anywhere New, web-based IDE for Salesforce that runs in the browser Supports modern dev workflows like CI/CD and source-driven development Powered by Visual Studio Codespaces for a familiar, consistent experience New Features & Upgrades for Developer Productivity Local Development for Mobile with iOS/Android emulators Major performance improvements to the now open source Salesforce CLI New, Declarative SOQL Query Builder coming soon Additional Resources Developer Blog Post for Code Builder GitHub Repo for Salesforce Extensions for VS Code Take the Developer Tools Roadmap Survey Developer Channel Highlight from VTDX 2020 Nate Totten Sr. Dir. of Product Management, @ntotten Stephanie Maddox Sr. Product Manager, @stephaniemaddox Find all sessions on the Developer Channel https://www.salesforce.com/trailheadx
- 28. Blockchain for Developers: Building an Intercompany Transaction Network Introducing Salesforce Blockchain Build blockchain networks with clicks using Blockchain Builder Automate with platform services on the Customer 360 Platform Engage and add new partners easily Improved Intercompany Transactions with Automation Minimize reconciliation errors, data redundancy, and info latency Embed cross-validation rules and automated controls checks for transactions Used Blockchain’s scalable, decentralized, and simplified network infrastructure and support models Additional Resources Salesforce Blockchain for Developers Blog Watch our #TDX20 Expo Demo with Specright Developer Channel Highlight from VTDX 2020 Itzik Koran Senior Director, Product Management Rodolfo Ergueta Sr. Director, Blockchain Private Pilot Find all sessions on the Developer Channel https://www.salesforce.com/trailheadx
- 29. Trailhead
- 30. We Started by Asking Ourselves How do we reimagine the learning experience to make it fun, engaging, and accessible to all?
- 31. Learn New Skills for the New Normal with Trailhead Skill up from anywhere Learn in-demand skills Business, tech & soft skills On-demand & in classroom Earn resume-worthy credentials 800+ badges 48 credentials Connect to opportunity Mentorship to employment Trailblazer Community
- 32. The Way We Learn Has Changed Bite-Sized Learning content Learner-First Focused on experience Personalized For roles and levels Online & Mobile Optimized to learn anywhere Gamified Interactive design
- 34. Canada Jobs: 33K Revenue: $20B 1 2 3 4 5 6 8 10 11 12 13 United States Jobs: 869K Revenue: $514B Mexico Jobs: 223K Revenue: $38B Brazil Jobs: 491K Revenue: $62B Spain Jobs: 49K Revenue: $17B United Kingdom Jobs: 144K Revenue: $71B Netherlands Jobs: 35K Revenue: $23B Germany Jobs: 62K Revenue: $30B France Jobs: 154K Revenue: $79B Australia Jobs: 42K Revenue: $26B Japan Jobs: 200K Revenue: $110B India Jobs: 548K Revenue: $67B Singapore Jobs: 9K Revenue: $6B 1 5 6 7 8 9 102 3 4 12 11 13 AMERICAS Jobs: 1.6M Revenue: $634B WESTERN EUROPE Jobs: 492K Revenue: $242B ASIA PACIFIC Jobs: 799K Revenue: $208B REST OF WORLD Jobs: 1.3M Revenue: $98B 7 9 The Salesforce Economy Source: IDC white paper sponsored by Salesforce, The Salesforce Economic Impact: 4.2 Million New Jobs, $1.2 Trillion of New Business Revenues from 2019 to 2024, October 2019. The statements are based on the data from 2019 through 2024. New Salesforce economy jobs by 2025 Global Jobs New business revenue by 2025 Global Economic Impact 4.2M $1.2T
- 35. The Demand Extends Across Multiple Career Paths Trail Guides Whether your goal is to be become a Salesforce Administrator, Developer, Sales Manager, Marketing Manager, Architect, or Business Analyst there is a learning journey for you! Learn More For more info visit: trailhead.salesforce.com/career-path
- 36. Learn Answers Collaboration Groups Salesforce MVPs Connect Community Groups Community Conferences Student Programs Give Back Mentorship BAM Have Fun Salesforce Ohana E Komo Mai trailblazer.salesforce.com/about Elena Iñurrategui Salesforce Administrator, Proyecto Tribo Choose Your Own Community Adventure
- 37. Source: 644 customers surveyed in May 2019 strongly agree or agree with these statements. Salesforce Customer Experience Study. Response sizes per question vary. Engaging in the Trailblazer Community Drives Success Improves ability to increase adoption Improves organization’s productivity Increases return on our Salesforce investment Helps increase innovation Helps discover new products and solutions 80% 93% 90% 81%82% bit.ly/TrailblazerCommunityImpactBlog
- 38. Trailblazer Ranks Motivate learners to aspire higher! 0 Badges 0 Points 1 Badges 200 Points 5 Badges 3000 Points 10 Badges 9000 Points 25 Badges 18,000 Points 50 Badges 35,000 Points 100 Badges 50,000 Points
- 39. Install Trail Tracker “You can’t manage it if you can’t measure it” • Assign Trails/Trailmixes with deadlines • Create Leaderboards • Inspire friendly competition • Drive compliance
- 41. Personalize employee onboarding Supercharge productivity Cultivate company culture Create integrated learning journeys Customize learning with your brand and content Next Stop, myTrailhead*! *MyTrailhead is an additional product which needs to be purchased on top of your current products.
- 42. Five Key Use Cases of myTrailhead at Salesforce Empowering & elevating our employees Employee Success/Culture Product Readiness Leadership Development ComplianceSales Enablement
- 43. Motivate Employees To Hit The Trails • Company kickoff challenge • Launches/initiatives • Trailhead Ranger program • Executive challenges • New hire onboarding • Required learning journeys • Promotion criteria • Focus on Equality/Wellness Looking for a Trailhead training session for your team/group? Email me!