1. DIALOGO.S+ EVALUATION OF INTERNATIONAL EXPERIENCE ON SOCIAL DIALOGUE IN RESPECT WITH CHANGES ENSUING THE NEW ECONOMY IN THE BANKING SECTOR AND TRANSFER OF BEST PRACTICES TO NEW MEMBER COUNTRIES. DETAILED WORK PROGRAMME EUROPEAN COMMISSION Employment, Social Affairs and Equal Opportunities DG Adaptability, social dialogue and social rights Social dialogue - Industrial relations - Adaptation to change BUDGET HEADING 04.03.03.01 VP/2007/001/894

2. Applicant organisation GREEK FEDERATION OF BANK EMPLOYEE UNIONS ( OTOE ) Country : EL - Elláda

3. Partner : 2 Cyprus Union of Bank Employees (ETYK ) Country : CY

4. Partner : 3 Federazione Autonoma Bancari Italiani (FABI) Country : IT - Italia

5. Partner : 4 Vocational Training Center Diastasi Non Profit Organisation Country : EL - Elláda

6. Partner : 5 Federacion de Servicios de UGT (FeS-UGT) Country : ES - España

7. Partner : 6 Malta Union of Bank Employees ( MUBE ) Country : MT - Malta

8. Partner : 7 Sindicato Dos Bancarios do Centro Country : PT - Portugal

9. Partner : 8 Trade Union of the Bank Employees and Workers in UBB AD Country : BG - Balgarija

10. Partner : 9 Name of the Organisation : Finance Sector Union of Denmark Country : DK – Danmark

11. Partner : 10 Federatia Sindicatelor din Asigurari si Banci RO - România

12. Partner : 11 Federation of Greek Industries (SEV) Country : EL - Elláda

13. Partner : 12 Brunel University UK Country : United Kingdom

14. The transnational dimension of the project is ensured by involving union organisations from 5 "old" members ( Denmark, Portugal, Spain, Italy and Greece ) 2 members from the 2nd recent enlargement (2004) ( Cyprus, Malta ) which have cooperated in DIALOGO.S project and will communicate their experience to 2 recent member ( Bulgaria, Romania ) partners. Beyond the 9 employees union organization, the consortium includes one University (Brunel) with expertise on the forecasting method to be implemented, a Vocational Training Center experienced in producing multinational training programs and the Federation of Greek industries as representative of the employer's organizations.

15. Person responsible for the project SURNAME : LAKKAS Forename : Aristotelis

16. Type of activity : Social Dialog Duration of activities Start : 01/12/2007 End : 30/11/2008

23. MONITORING AND EVALUATION OF ACTIVITIES The Project Coordinator shall assume overall responsibility for liaison between the Parties and the Commission concerning the Project, and for the administration issues of the implementation. The project builds upon the developed infrastructure, know-how, results and reputation gained through activities of all its members-partners. A scientific team will be formed consisting of experts on the subject and will act as a consultant on project meetings .

24. Work description Task 1 Initiation workshop Objectives Raise awareness between partners for the objectives and the scope of the project Work Present tasks and timetable and commit them in the implementation Deliverable Forecasting methodology adapted to the banking sector

25. Objectives Grasp Bank employee’s opinion and expectations from changes to come in their sector. Identify best practices in addressing these changes Work Develop the web application for the completion of the forecasting survey on line from Bank employees in each country Inform bank employees in participants countries about the survey and ask for input Collect and analyse data from the survey from all participant countries. The aim of the roadmap to be created is to map out the expected and desired future for Bank employees in the form of prevalent visions in the community at large. The roadmap will assess the maturity of current status, identify current and emerging trends and capture desired future states, and perform a gap analysis of what is expected and how the change can be smooth. A roadmap is a tool for collaborative strategic planning, that enable us to make strategies and take actions towards the desired future, with special emphasis on anticipating changes in Technologies and new business opportunities. It is a time based plan that defines were we are, where we want to go and how to get there. Deliverable Plan of employees expectations from changes to come and identification of roadmap for the future of Social dialogue Task 2 Design, Implementation and Analysis of the forecasting exercise

28. Task 5 Role playing Objectives Intrigue social partners on the way of thinking of the other party. Improve dialogue skills of social partners Work Organise round table discussions between social partners in an underrepresented subject like ‘Female employees in Hierarchy”. During the exercise employee union members will act as the employers and vice - versa. Deliverable Minutes of the discussions and conclusions

29. Task 6 Simulation of Social Dialogue through videoconference Objectives Use of information society technologies to facilitate social dialogue process. Assist exchange of best practices, know how and experiences in general Enhance communication capabilities in the European Union context Work Organise round table discussions between social partners in an underrepresented subject like ‘Female employees in Hierarchy”. During the exercise employee union members will act as the employers and vice - versa. Deliverable DVD with the process

30. Task 7 Evaluation and Policy brief - Closing conference in Cyprus Objectives Conclude the project Evaluate its impact Design follow up actions Disseminate good practices Increase visibility and multiplication effects for the project Work Organise an international public conference with all partners Deliverable Conference proceedings Evaluation report Policy brief concerning the project

31. TIMETABLE

32. Flow Chart TASK 1 Initiation workshop in Greece TASK 2 Design, Implementation and Analysis of the forecasting exercise Design Implementation Analysis TASK 3 Training Package Development

33. TASK 5 Role playing TASK 6 Simulation of Social Dialogue through videoconference TASK 7 Closing conference in Cyprus TASK 4 Workshops on Future Developments of the European Financial System and its Implications on Bank Employees interests Main Meeting - Bulgaria Social Partners Workshops

34. DIALOGO.S+ EVALUATION OF INTERNATIONAL EXPERIENCE ON SOCIAL DIALOGUE IN RESPECT WITH CHANGES ENSUING THE NEW ECONOMY IN THE BANKING SECTOR AND TRANSFER OF BEST PRACTICES TO NEW MEMBER COUNTRIES. DETAILED WORK PROGRAMME EUROPEAN COMMISSION Employment, Social Affairs and Equal Opportunities DG Adaptability, social dialogue and social rights Social dialogue - Industrial relations - Adaptation to change BUDGET HEADING 04.03.03.01 VP/2007/001/894