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Supply Chain Transformation:
What You Need to Succeed
Susan Lasecki-Coiro
Head of Strategy Performance, Group Supply Chain
Who We Are at a Glance
• One of the world’s largest mining companies
• Focused on the following commodities:
 •   Platinum – Iron ore
 •   Diamonds – Metallurgical coal
 •   Copper – Thermal coal
 •   Nickel
• Employees: 107,000
• Market cap. (LSE): ~$68.3bn
• Performance 2011
 • EBITDA $13.3bn
 • Operating profit $11.1bn
 • Underlying earnings $6.1bn
Topics for Today

I   Supply Chain transformation
II What you need to succeed
III Where to next
IV Local supplier: La Fancy Kay
I. Supply Chain Transformation
                  Anglo American            Metals & Mining Industry     Masters in Procurement          Mining Peer Best in Class

         100%                             94%                  93%
                                                                                                   90%
                                                                             83%                                        84%
                                         87%                 89%
                                                                                                   86%
                     83%                                                                                                81%
         75%                                                                  69%
                     64%                  64%                                                      64%
                                                              59%
                                                                                                                       56%
                                                                               53%
 Score




         50%         53%                                      54%
                                          46%                                                      48%
                                                                                                                       43%
                                                                               38%
         25%




          0%
                Procurement         Sourcing & Category   Requisition   Supplier Relationship   Workforce &         Technology
                  Strategy             Management           to Pay         Management           Organisation


Source: Accenture analysis (2008)
I. Supply Chain Transformation

• Vision: becoming the industry leader and global
  benchmark for supply chain value creation
• Target: create $1 billion of additional value by 2011
• Plan:
 • Deploy new operating model and deliver value through category
   management and strategic sourcing
 • Develop and apply consistent processes, governance and
   performance management framework
 • Improve capability through better teamwork and individual
   competencies
I. Supply Chain Transformation
From                                                                                     To
BU Supply Chains          2008              2009                      2010        2011   an integrated
                         New operating model                                             Supply Chain
    Platinum
                     1        Organisation change
    Diamonds

    Copper                                                                               $1bn of value
    Nickel               Strategic category management                                   by end 2011
    Iron Ore &               Wave 1
    Manganese        2             Wave 2                                                Become
    Metallurgical                        Wave 3                                          industry
    Coal                                                                                 leader and
                                                    Wave 4
    Thermal Coal                                                                         global
    Other Mining         Processes and systems                                           benchmark for
    and Industrial
                     3                                                                   supply chain
                          Define Enablers                    Implement Enablers
                                                                                         value creation

                     4 Capability development and Change management
II. What You Need to Succeed
                                                                                                      New Operating Model
                                              2008: Decentralised Procurement                                                             2011: Centre-Led Team
                                                                                                                                                                  Group
                                                                                                                                                                  Group
                                                                                 Group
                                                                                 Group                                                                             SC

                                                                                 SC                                                        Strategic Category
                                                                                                                                              Management                           BU Supply
                                                                                                                                                                                     Chain
                                                                                                                                                                                     Platinum
                                                                                                                                                                                     Platinum
                                                                                                                                          Projects & Services
                                                                                                                                           Projects & Services
                                                                                                                                                                                     Met. Coal
                                                                                                                                                                                     Met. Coal

                                                                                                                                                                                   Thermal Coal
                                                                                                                                                                                   Thermal Coal
                                                                                                                                            Mining Production
                                                                                                                                           Mining Production
                                       Platinum
                                       Platinum                          Coal
                                                                         Coal         Ferrous &
                                                                                      Ferrous &     Base
                                                                                                    Base                                                                              Nickel
                                                                                                                                                                                      Nickel
                                                                                      Industries
                                                                                       Industries   Metals
                                                                                                    Metals                                                                            Copper
                                                                                                                                                                                      Copper
                                                                                                                                               Processing &
                                                                                                                                               transportation
                                                                                                                                                                                    Kumba II O
                                        Proc.                            Proc.           Proc.      Proc.                                                                           Kumba O

                                                                                                                                            Support services                         IIO Brazil
                                                                                                                                                                                       O Brazil
                                                                                                                                           Support services
                                                                                                                                              & equipment
                                                                                                                                                                                      O M & II
                                                                                                                                                                                      OM&




                                                                                                             Governance
 Strategic Category Boards                                                                                   Financial Policy                                   Benefits Measurement Tool
                                AA PLC ExCo




                                                                                                                                                                                                                                                   Business
                      General Management sub-Committee
                                                                                                                                1   Opportunity            Idea                 Initiative             2       Approved Project                3   as Usual          4

        Strategic
                                                                                                                                    Log initiative in                     Achieve approval f or plan       Update and approve implementation       Track delivered
        Category
         Strategic         SCB 2
                           Strategic        SCB 3
                                           Strategic          SCB 4                                                                    BM Tool                                                                                                        benef its
        Commodity
      Board (SCB) 1       Commodity       Commodity
          Board             Board            Board
       Spend Area 1
        Projects &       Spend Area 2
                            Mining       Processing & 2
                                         Spend Area           Support
         Services         Production      Transport       Services & Equip



                    Cross-Functional Group Category Teams

                                         Crushing -       Temporary -
          BU Services Fuels & Lubes
      Mining Supply     BU Supply         BU Supply        Personnel
        Chain Council Chain Council
           EPCM           Tyres          Chain Council
                                         & Grinding            IM
            Base
      Structural Steel     Coal
                          HME                KIO
                                         Conveyors         Electricity
II. What You Need to Succeed
                                                                                                                         Strategic Category Management
 Category Planning
                                                                                                                                           Analysis                                                                        Recommendations

     HIGH LEVEL SPEND                                                                                                                                       MARKET           INTERNAL        INTERNAL &             STRATEGIC OPTION       HIGH LEVEL
                                                                                                                           SUPPLY & DEMAND
        PROFILING &   COST MODELING                                                                                                                        POSITION           FUTURE          TECHNICAL         ASSESSMENT AND CATEGORY IMPLEMENTATION
                                                                                                                           MARKET DYNAMICS
      SEGMENTATION                                                                                                                                        ASSESSMENT       REQUIREMENTS      ASSESSMENT                STRATEGY               PLAN


 Strategic Sourcing
                                             Data Collection & Analysis                                                                      Opportunity Development & Negotiation           Implementation
              Step 1                                                    Step 2                                               Step 3              Step 4           Step 5         Step 6          Step 7

        Identify                                               Develop Category                                             Develop          Identify Selection   Conduct        Develop &
     Opportunities                                                                                                        Value Creation     Factors & Screen      RFP /         Negotiate     Implementation
                                                                    Profile
                                                                                                                            Strategy             Suppliers        Auction       Agreements




                                                                                                                                              Sources of Value
                                                  TCO                                                                                                             Arbitrage                                       Low Cost Country Sourcing
       Mine level
          Activity level (eg, load & haul)
              Equipment level (eg, truck)
                                                                                                        New equipment
                                                                      Hardware                              ($/hr)
                                                                    Total life-cycle                     Components
                                                                      cost ($/hr)            +              ($/hr)

                                                                       Energy                               Parts
                                             Total operating       Fuels, electricity                       ($/hr)
                                                               +
                                               cost ($/hr)              ($/hr)
                                                                                                            Tyres
                                                                     Fixed costs                            ($/hr)
                                                                     Labour and
                                                                   overheads ($/hr)
                    Unit cost ($/Ton)    ÷




                                                                                        Engineering          Installed
                                              Throughput           Utilization
                                                               =                 x       availability   x    capacity
                                               (Tons/hr)                (%)
                                                                                            (%)              (Tons/hr)
II. What You Need to Succeed
                           Process and Systems
                                                            Collaborative procurement
                                                                      Spend Analysis
                                                                 Master Data Management
1   Sourcing & Contracts
                                            Strategic Sourcing                             Contracts Management

                                                                   ERP’s (SAP + Ellipse)
2   Spend Analysis
                                   Spot                    Order         Goods         Service      Invoice Remittance
                                              Order
                                   RFQ                     Status        Receipt       Confirm     Response  Advice
3   Master Data Mgmt.
                                   Source
4   Requisition to Pay             Centre


5   E-catalogues                                                 Ariba Network + Catalog


6   Spot Sourcing
                                                          Order         Advance
                                              Order                                    Service                    Suppliers
                                   Quote                  Status          Ship                       Invoice      Suppliers
                                            Response                                    Entry
                                                         Response        Notice
II. What You Need to Succeed
                               Capability Development
             Capability Accelerator                      Action Learning Cycle

                 L=P+Q

    • Learning

    • Programmatic Knowledge

    • Insightful Questioning

                                Change Management
                                 Communications & Feedback
    Engagement                            Loops                             Facilitation
III. Where to Next
                                                                          Supplier Relationship Management
                                  Integration of Supplier Collaboration with BU Strategy & Operations                                        Customer   Supplier

                                                                                                          LEVEL 4
                                                                                        Current
                                                                                        Maturity        Collaboration,
Level of engagement




                                                                                                        behaviors, and
                      (Beyond Supply Chain)




                                                                                      LEVEL 3           capabilities are
                                                                                                          embedded in




                                                                                                                           Value delivered
                                                                                    Enterprise-wide     processes that
                                                                  LEVEL 2                SRM /           involve /affect
                                                                                   collaboration with     key suppliers
                                                                 One or more       links to business
                                                                 Programs at            strategy         SRM Programs
                                               LEVEL 1             BU level                              integrated with
                                                                                                           key supplier
                                              Ad-hoc activity        Ad-hoc           Systematic,
                                                                                     relationship -         reciprocal
                                                no formal          targeting /                          Supplier Account
                                                  SRM            measurement       specific targeting
                                                                                    & measurement         Management
                                                Programs        of opportunities                            programs
                                                                to create value         of value

                                                                       SRM Program Maturity
         Copyright © 2011 by Vantage Partners, LLC. All rights reserved.
III. Where to Next
                             Local Procurement

Local Procurement policy
                                COORDINATE
has driven integration             WITH
                                                               LOCAL PROCUREMENT
                                                                   INITIATIVES
between Supply
Chain, business units and                           Key enablers: Policy,       Ring-fencing
                                   Enterprise
functions                         Development       Contract Terms, KPIs,    Relevant Categories
                                                    Definitions, Reporting        of Spend
Initiatives are improving:      Social Investment
                                                       Local Supplier         Country Strategies
                                  Programmes
                                                       Development                for Local
  • Community relations           Micro-credit          Programmes              Procurement
                                   Initiatives
  • Project approval times                                                   Integrating Local and
                                  Stakeholder          Supplier Parks
                                                                                China sourcing
  • Competitive advantage         engagement
III. Where to Next
                     Case Study

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Supply Chain Transformation - What You Need to Succeed - Susan Lasecki-Corio, Head of Strategy Performance, Group Supply Chain at Anglo American

  • 1. Supply Chain Transformation: What You Need to Succeed Susan Lasecki-Coiro Head of Strategy Performance, Group Supply Chain
  • 2. Who We Are at a Glance • One of the world’s largest mining companies • Focused on the following commodities: • Platinum – Iron ore • Diamonds – Metallurgical coal • Copper – Thermal coal • Nickel • Employees: 107,000 • Market cap. (LSE): ~$68.3bn • Performance 2011 • EBITDA $13.3bn • Operating profit $11.1bn • Underlying earnings $6.1bn
  • 3. Topics for Today I Supply Chain transformation II What you need to succeed III Where to next IV Local supplier: La Fancy Kay
  • 4. I. Supply Chain Transformation Anglo American Metals & Mining Industry Masters in Procurement Mining Peer Best in Class 100% 94% 93% 90% 83% 84% 87% 89% 86% 83% 81% 75% 69% 64% 64% 64% 59% 56% 53% Score 50% 53% 54% 46% 48% 43% 38% 25% 0% Procurement Sourcing & Category Requisition Supplier Relationship Workforce & Technology Strategy Management to Pay Management Organisation Source: Accenture analysis (2008)
  • 5. I. Supply Chain Transformation • Vision: becoming the industry leader and global benchmark for supply chain value creation • Target: create $1 billion of additional value by 2011 • Plan: • Deploy new operating model and deliver value through category management and strategic sourcing • Develop and apply consistent processes, governance and performance management framework • Improve capability through better teamwork and individual competencies
  • 6. I. Supply Chain Transformation From To BU Supply Chains 2008 2009 2010 2011 an integrated New operating model Supply Chain Platinum 1 Organisation change Diamonds Copper $1bn of value Nickel Strategic category management by end 2011 Iron Ore & Wave 1 Manganese 2 Wave 2 Become Metallurgical Wave 3 industry Coal leader and Wave 4 Thermal Coal global Other Mining Processes and systems benchmark for and Industrial 3 supply chain Define Enablers Implement Enablers value creation 4 Capability development and Change management
  • 7. II. What You Need to Succeed New Operating Model 2008: Decentralised Procurement 2011: Centre-Led Team Group Group Group Group SC SC Strategic Category Management BU Supply Chain Platinum Platinum Projects & Services Projects & Services Met. Coal Met. Coal Thermal Coal Thermal Coal Mining Production Mining Production Platinum Platinum Coal Coal Ferrous & Ferrous & Base Base Nickel Nickel Industries Industries Metals Metals Copper Copper Processing & transportation Kumba II O Proc. Proc. Proc. Proc. Kumba O Support services IIO Brazil O Brazil Support services & equipment O M & II OM& Governance Strategic Category Boards Financial Policy Benefits Measurement Tool AA PLC ExCo Business General Management sub-Committee 1 Opportunity Idea Initiative 2 Approved Project 3 as Usual 4 Strategic Log initiative in Achieve approval f or plan Update and approve implementation Track delivered Category Strategic SCB 2 Strategic SCB 3 Strategic SCB 4 BM Tool benef its Commodity Board (SCB) 1 Commodity Commodity Board Board Board Spend Area 1 Projects & Spend Area 2 Mining Processing & 2 Spend Area Support Services Production Transport Services & Equip Cross-Functional Group Category Teams Crushing - Temporary - BU Services Fuels & Lubes Mining Supply BU Supply BU Supply Personnel Chain Council Chain Council EPCM Tyres Chain Council & Grinding IM Base Structural Steel Coal HME KIO Conveyors Electricity
  • 8. II. What You Need to Succeed Strategic Category Management Category Planning Analysis Recommendations HIGH LEVEL SPEND MARKET INTERNAL INTERNAL & STRATEGIC OPTION HIGH LEVEL SUPPLY & DEMAND PROFILING & COST MODELING POSITION FUTURE TECHNICAL ASSESSMENT AND CATEGORY IMPLEMENTATION MARKET DYNAMICS SEGMENTATION ASSESSMENT REQUIREMENTS ASSESSMENT STRATEGY PLAN Strategic Sourcing Data Collection & Analysis Opportunity Development & Negotiation Implementation Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Identify Develop Category Develop Identify Selection Conduct Develop & Opportunities Value Creation Factors & Screen RFP / Negotiate Implementation Profile Strategy Suppliers Auction Agreements Sources of Value TCO Arbitrage Low Cost Country Sourcing Mine level Activity level (eg, load & haul) Equipment level (eg, truck) New equipment Hardware ($/hr) Total life-cycle Components cost ($/hr) + ($/hr) Energy Parts Total operating Fuels, electricity ($/hr) + cost ($/hr) ($/hr) Tyres Fixed costs ($/hr) Labour and overheads ($/hr) Unit cost ($/Ton) ÷ Engineering Installed Throughput Utilization = x availability x capacity (Tons/hr) (%) (%) (Tons/hr)
  • 9. II. What You Need to Succeed Process and Systems Collaborative procurement Spend Analysis Master Data Management 1 Sourcing & Contracts Strategic Sourcing Contracts Management ERP’s (SAP + Ellipse) 2 Spend Analysis Spot Order Goods Service Invoice Remittance Order RFQ Status Receipt Confirm Response Advice 3 Master Data Mgmt. Source 4 Requisition to Pay Centre 5 E-catalogues Ariba Network + Catalog 6 Spot Sourcing Order Advance Order Service Suppliers Quote Status Ship Invoice Suppliers Response Entry Response Notice
  • 10. II. What You Need to Succeed Capability Development Capability Accelerator Action Learning Cycle L=P+Q • Learning • Programmatic Knowledge • Insightful Questioning Change Management Communications & Feedback Engagement Loops Facilitation
  • 11. III. Where to Next Supplier Relationship Management Integration of Supplier Collaboration with BU Strategy & Operations Customer Supplier LEVEL 4 Current Maturity Collaboration, Level of engagement behaviors, and (Beyond Supply Chain) LEVEL 3 capabilities are embedded in Value delivered Enterprise-wide processes that LEVEL 2 SRM / involve /affect collaboration with key suppliers One or more links to business Programs at strategy SRM Programs LEVEL 1 BU level integrated with key supplier Ad-hoc activity Ad-hoc Systematic, relationship - reciprocal no formal targeting / Supplier Account SRM measurement specific targeting & measurement Management Programs of opportunities programs to create value of value SRM Program Maturity Copyright © 2011 by Vantage Partners, LLC. All rights reserved.
  • 12. III. Where to Next Local Procurement Local Procurement policy COORDINATE has driven integration WITH LOCAL PROCUREMENT INITIATIVES between Supply Chain, business units and Key enablers: Policy, Ring-fencing Enterprise functions Development Contract Terms, KPIs, Relevant Categories Definitions, Reporting of Spend Initiatives are improving: Social Investment Local Supplier Country Strategies Programmes Development for Local • Community relations Micro-credit Programmes Procurement Initiatives • Project approval times Integrating Local and Stakeholder Supplier Parks China sourcing • Competitive advantage engagement
  • 13. III. Where to Next Case Study

Notas do Editor

  1. In 2008 as part of the One Anglo initiative, we identified a significant improvement opportunity through the transformation of our Procurement and Supply Chain operations globally. At the time our Supply Chain operating model was decentralised and not taking full advantage of the group’s scale and purchasing power. An effective and efficient Supply Chain organisation is a key source of value so best practice, performance benchmarks and other mining houses were analysed to develop the optimum model transition roadmap for Anglo American. When we compared ourselves against Mining industry peers and procurement best in class benchmarks, the major areas of opportunity were in strategic sourcing and category management, and supplier relationship management. From this analysis the business case for implementing an approach to category management was developed in order to achieve $1 billion of improved value by 2011. This is equivalent to just over 10 percent of our annual spend or 3.5 percent each year for three years. This spend was split into four category groups Projects & Services ($2.7B), Mining Production ($4.7B), Processing and Transport ($2.6B)and Support Services and Equipment ($1.4B) based on 2009 estimated spend of $10.9B. A vision was also set for Anglo American Supply Chain “To be industry leader and global benchmark for Supply Chain value creation”.
  2. In 2008 as part of the One Anglo initiative, we identified a significant improvement opportunity through the transformation of our Procurement and Supply Chain operations globally. At the time our Supply Chain operating model was decentralised and not taking full advantage of the group’s scale and purchasing power. An effective and efficient Supply Chain organisation is a key source of value so best practice, performance benchmarks and other mining houses were analysed to develop the optimum model transition roadmap for Anglo American. When we compared ourselves against Mining industry peers and procurement best in class benchmarks, the major areas of opportunity were in strategic sourcing and category management, and supplier relationship management. From this analysis the business case for implementing an approach to category management was developed in order to achieve $1 billion of improved value by 2011. This is equivalent to just over 10 percent of our annual spend or 3.5 percent each year for three years. This spend was split into four category groups Projects & Services ($2.7B), Mining Production ($4.7B), Processing and Transport ($2.6B)and Support Services and Equipment ($1.4B) based on 2009 estimated spend of $10.9B. A vision was also set for Anglo American Supply Chain “To be industry leader and global benchmark for Supply Chain value creation”.
  3. Arrow on date showing continued transformation
  4. Mention we won Award from Proc leaders – for cap acc