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1 de 25
Andrew Croston
Dominic Cunnew
Daniel Silver
Smith and Nephew Team Today:
2
Smith and Nephew –
SAP Ariba Journey
1) Background and Transformation
2) Downstream Focus
3) Upstream Delivery
About Smith and Nephew
3
Our Business
4
5
Transforming Procurement
#MakeProcurementAwesome
PRIVILEGED AND CONFIDENTIAL
Global Procurement Strategy
What we’re doing to improve delivery/value for the Business:-
Page 2
Create Global
Procurement
Team, so far:
- China
- Brazil
- South Africa
- India
- Columbia
- Mexico
- Russia
1
2
3
4
S+N Dinosaur Supply Chain – 20,000 Vendors
Top 25
Strategic Vendors
Preferred Vendors
3000
Approved Vendors
(Small Tail) 5000
5
Compliance, reduce Financial &
Fraud Risks:
- Global Policy Roll-out
- No PO No Pay
- No Contract No PO
- All Contracts on Ariba
- All Contracts Procurement Signed
6
Cost Out / Price Down:
- Tail End Project
- Year End $ Target
- Non contracted Vendors
- Post Contract (SRM)
PRIVILEGED AND CONFIDENTIAL
Procurement Transformation:
Ariba Project
Kick-off
March 1 2016
Phase 1
Upstream Go-Live
Sept 19 2016
Team Bolster
-New PM
-Change Lead
Phase 1Partner
Exits Project
Phase 2
Delivery Partner Engaged
Phase 2 Kick-off Jan
2016 - Downstream
P2P Go Live:
PO & Invoices
Q2 2017
Go Live Q2 2017
Catalogues, Spot
Buy, Guided Buying
Peak 2018
World Class
Indirect
Procurement
Project Ariba is a
complex deliverable,
Mount Everest
depicts our challenge
Downstream? Transactions:
- Purchase Orders
- Invoices
- Catalogue and eBay orders
- Guided Buying
Upstream? Events such as:
- Request for Quote
- Request for Proposal
- Reverse Auction
- Contracts db + Work Flow
The benefits derived and Implementation of P2P, Guided Buying and Spot Buy
Ariba Downstream
What challenges did we face?
1. We need to reduce
costs
3. We need to
improve visibility
2. We need better
fiscal control and
compliance
5. We need to work
more efficiently
4. We need to
consolidate the
supplier base
Why Ariba?
Spot Buy
Guided Buying
Purchase to Pay
Benefits to Smith and Nephew from Guided Buying
1. We need to reduce
costs
3. We need to
improve visibility
2. We need better
fiscal control and
compliance
5. We need to work
more efficiently
4. We need to
consolidate the
supplier base
Guided Buying:
• Centralises spend to approved suppliers
• Increases expenditure data for later use in category
planning
• Easy to use
• Increases visibility of procurement approved suppliers
Benefits to Smith and Nephew from Spot Buy
1. We need to reduce
costs
3. We need to
improve visibility
2. We need better
fiscal control and
compliance
5. We need to work
more efficiently
4. We need to
consolidate the
supplier base Spot Buy offered us the following benefits:
• Visibility at the lowest levels of spend
• Replace the one-time-ad-hoc vendors to a single
Spot Buy proxy vendor
• Fill existing catalog gaps
• Price comparison opportunity
Benefits to Smith and Nephew from P2P
1. We need to reduce
costs
3. We need to
improve visibility
2. We need better
fiscal control and
compliance
5. We need to work
more efficiently
4. We need to
consolidate the
supplier base
P2P has the following benefits:
• Streamlined requisitioning process within all one
system
• Reduce the number of ERP systems currently in place
Key stages of Implementation
Design
Workshop
• Outline initial design & timescales
• Identify and incorporate key stakeholders
Build Workshop
• Identify changes to be made to the current iteration of the system
• Identify progress and roadblocks
Systems
Integration
Testing
• Ensure Ariba downstream elements integrate with finance systems, MDM systems
• Identify any challenges which need to be overcome
User Acceptance
Testing
• Ensure final build works as planned
• Is the language used appropriate for the global end users?
Go Live
• Communicate and publicise the new system via company intranet, posters, emails
• Review and build upon the feedback received
What’s changed?
The journey so far, Smith and Nephew’s use of the Ariba solution and eAuctions
Upstream
Upstream to date
• Live with upstream in September 2016
• Supplier onboarding (SIM)
• Sourcing
• Events
• Savings Form
• Contracts
Upstream to date
• Live with upstream in September 2016
• Supplier onboarding (SIM)
• Sourcing
• Events
• Savings Form
• Contracts
Events to date
• 16 RFI
• 236 RFP
• 9 eAuction
Savings forms to date
• 271 Approved saving forms for FY2017
Savings Form
Data capture
• Sourcing project meta data
• Different savings types
• Baseline, Estimated, Actual,
Negotiated
• Monthly Allocations
Reporting
• Approval status
• Single currency
• Calculated fields
• Dashboards
Awesome eAuctions
Why do an eAuction
Pros:
• Transparent
• Generates competition
• More savings
Cons:
• Price is the main deciding factor
• Must be specific
• More opportunity for error
eAuctions are a dynamic Procurement tool
Volunteers please
• 3 Volunteers
• Will be required to participate in paper based eAuction as suppliers
• May be ask to explain reason behind bids
Live eAuction
Plantronics Blackwire 300, USB headset
RFP: All 3 participants place 1 bid
2nd and 3rd placed participants place 1 more bid
Has anything changed?
How could this have been improved?
1. Minimum bid decrement
2. Show lead bid
3. Buffers
Overtime, 30 seconds, any more bids?
Was this any easier?
$ Unit Price Here
Redefining Source-to-Pay Processes for the Digital Age

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Redefining Source-to-Pay Processes for the Digital Age

  • 1. Andrew Croston Dominic Cunnew Daniel Silver Smith and Nephew Team Today:
  • 2. 2 Smith and Nephew – SAP Ariba Journey 1) Background and Transformation 2) Downstream Focus 3) Upstream Delivery
  • 3. About Smith and Nephew 3
  • 5. 5
  • 7. PRIVILEGED AND CONFIDENTIAL Global Procurement Strategy What we’re doing to improve delivery/value for the Business:- Page 2 Create Global Procurement Team, so far: - China - Brazil - South Africa - India - Columbia - Mexico - Russia 1 2 3 4 S+N Dinosaur Supply Chain – 20,000 Vendors Top 25 Strategic Vendors Preferred Vendors 3000 Approved Vendors (Small Tail) 5000 5 Compliance, reduce Financial & Fraud Risks: - Global Policy Roll-out - No PO No Pay - No Contract No PO - All Contracts on Ariba - All Contracts Procurement Signed 6 Cost Out / Price Down: - Tail End Project - Year End $ Target - Non contracted Vendors - Post Contract (SRM)
  • 8. PRIVILEGED AND CONFIDENTIAL Procurement Transformation: Ariba Project Kick-off March 1 2016 Phase 1 Upstream Go-Live Sept 19 2016 Team Bolster -New PM -Change Lead Phase 1Partner Exits Project Phase 2 Delivery Partner Engaged Phase 2 Kick-off Jan 2016 - Downstream P2P Go Live: PO & Invoices Q2 2017 Go Live Q2 2017 Catalogues, Spot Buy, Guided Buying Peak 2018 World Class Indirect Procurement Project Ariba is a complex deliverable, Mount Everest depicts our challenge Downstream? Transactions: - Purchase Orders - Invoices - Catalogue and eBay orders - Guided Buying Upstream? Events such as: - Request for Quote - Request for Proposal - Reverse Auction - Contracts db + Work Flow
  • 9. The benefits derived and Implementation of P2P, Guided Buying and Spot Buy Ariba Downstream
  • 10. What challenges did we face? 1. We need to reduce costs 3. We need to improve visibility 2. We need better fiscal control and compliance 5. We need to work more efficiently 4. We need to consolidate the supplier base
  • 11. Why Ariba? Spot Buy Guided Buying Purchase to Pay
  • 12. Benefits to Smith and Nephew from Guided Buying 1. We need to reduce costs 3. We need to improve visibility 2. We need better fiscal control and compliance 5. We need to work more efficiently 4. We need to consolidate the supplier base Guided Buying: • Centralises spend to approved suppliers • Increases expenditure data for later use in category planning • Easy to use • Increases visibility of procurement approved suppliers
  • 13. Benefits to Smith and Nephew from Spot Buy 1. We need to reduce costs 3. We need to improve visibility 2. We need better fiscal control and compliance 5. We need to work more efficiently 4. We need to consolidate the supplier base Spot Buy offered us the following benefits: • Visibility at the lowest levels of spend • Replace the one-time-ad-hoc vendors to a single Spot Buy proxy vendor • Fill existing catalog gaps • Price comparison opportunity
  • 14. Benefits to Smith and Nephew from P2P 1. We need to reduce costs 3. We need to improve visibility 2. We need better fiscal control and compliance 5. We need to work more efficiently 4. We need to consolidate the supplier base P2P has the following benefits: • Streamlined requisitioning process within all one system • Reduce the number of ERP systems currently in place
  • 15. Key stages of Implementation Design Workshop • Outline initial design & timescales • Identify and incorporate key stakeholders Build Workshop • Identify changes to be made to the current iteration of the system • Identify progress and roadblocks Systems Integration Testing • Ensure Ariba downstream elements integrate with finance systems, MDM systems • Identify any challenges which need to be overcome User Acceptance Testing • Ensure final build works as planned • Is the language used appropriate for the global end users? Go Live • Communicate and publicise the new system via company intranet, posters, emails • Review and build upon the feedback received
  • 17. The journey so far, Smith and Nephew’s use of the Ariba solution and eAuctions Upstream
  • 18. Upstream to date • Live with upstream in September 2016 • Supplier onboarding (SIM) • Sourcing • Events • Savings Form • Contracts
  • 19. Upstream to date • Live with upstream in September 2016 • Supplier onboarding (SIM) • Sourcing • Events • Savings Form • Contracts Events to date • 16 RFI • 236 RFP • 9 eAuction Savings forms to date • 271 Approved saving forms for FY2017
  • 20. Savings Form Data capture • Sourcing project meta data • Different savings types • Baseline, Estimated, Actual, Negotiated • Monthly Allocations Reporting • Approval status • Single currency • Calculated fields • Dashboards
  • 22. Why do an eAuction Pros: • Transparent • Generates competition • More savings Cons: • Price is the main deciding factor • Must be specific • More opportunity for error eAuctions are a dynamic Procurement tool
  • 23. Volunteers please • 3 Volunteers • Will be required to participate in paper based eAuction as suppliers • May be ask to explain reason behind bids
  • 24. Live eAuction Plantronics Blackwire 300, USB headset RFP: All 3 participants place 1 bid 2nd and 3rd placed participants place 1 more bid Has anything changed? How could this have been improved? 1. Minimum bid decrement 2. Show lead bid 3. Buffers Overtime, 30 seconds, any more bids? Was this any easier? $ Unit Price Here

Notas do Editor

  1. Project Summary: Commenced March 1 2016, based out of Memphis Working on both Upstream and Downstream in parallel Upstream go-live Sept 19 2016, upstream is basically events such as RFQ, RFP, e-Auctions The delivery partner didn’t meet the required standard during Phase 1 and was released Phase 2 planning is under way The team has been ‘turbo- charged with the added capability of Gerry Corr and Neena Lazarus A new delivery partner is being engaged and ready for Phase 2 kick-off Jan 2017 Purchase to Pay and Catalogues, Spot Buy and Guided Buying go-live target Q2 2017 By 2018 with the SAP Ariba platform bedded in S+N will be operating a World Class Indirect Procurement function FAQ’s Why did we buy Ariba? Ariba is the leading platform and used by the largest in the Fortune 500, FTSE 100 What are the benefits? One platform with an end-to-end process from event to contract to settlement with out preferred suppliers Catalogues? Not unlike Amazon where we will be able to search and buy our common requirements Spot Buy? Items more adhoc or infrequent so we will have eBay for business to make these one offs easier to acquire (if approved) Guided Buying? Part of our journey to leading practice, were the end user is guided to the right channel to make their purchase. A web interface with good look and feel with help users search for their product or service Delivery Partner exited? Didn’t meet the standards set by S+N, delivery team not bringing experience and best practice to the project How to ensure compliance? Ariba will be the single way to buy anything of significance, supported by a new Global procurement policy
  2. After a number of discussions with key stakeholders across different departments such as accounts payable, accounts receivable and commercial areas we identifed a number of key challenges facing Smith and Nephew. Firstly, we needed to reduce costs across the business. A major area of spend was in low value purchases. Purchases which would be paid on P cards or company cards and expensed