Presentazione nell'ambito del workshop: OPEN DATA E CLOUD COMPUTING: OPPORTUNITÀ DI BUSINESS. Una vista internazionale - 15 Settembre 2014 Pad. 152 della Regione Puglia - 78 Fiera del Levante Bari

1. Open Data e Smart Government:
tecnologie e trend di mercato
Alessio Meloni
Executive Partner
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other
authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,
distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2010 Gartner, Inc. and/or its affiliates. All rights reserved.

2. The Nexus of Forces Is Disrupting
IT Management
Govt Data vs.
Social Data
Talking vs.
Listening
BYOD(evice) vs.
BYOD(ata)
Govt Cloud vs
Personal Cloud

3. The Evolving Focus of Technology
in Government: Complete Digitalization
Digital
Government
Joined-up
Government:
• Life events
• Back-office re-engineering
Government designed and operated to take
advantage of digital data in optimizing, transforming,
and creating government services.
2000
2005
2010
2016+
E-government:
• Online services
• Multiple websites
Open Government:
• Transparency,
participation, collaboration
• Community engagement
Smart Government:
• Sustainability
• Affordability
• Crossing boundaries

4. Hype Cycle for Digital Government, 2014
Hype Cycle for Digital Government, 2014 - 22 July 2014 G00263793

5. Cost-effective Open Data:
Beyond Public Data
Business People
4
Linked
Data
Public
Data Web API
Web API
Operational
Data
Web API
Business
Data
Personal
Data
Web API
Social
Data
Web API
Web API
S
Time
Degree of
Digitalization
Things
“Things”
Data
Web API
I

6. Actionable Analytics From Big Data:
More Than More …
Perishability Fidelity
Validation Linking
Classification Contracts
Technology Pervasive Use
Velocity Volume
Variety Complexity
I C
Public Safety:
• Situation Analysis
• Crime Detection and Prevention
Tax and Revenue:
• Fraud Detection
• Financial Management
Transportation:
• Dynamic Road Charging
• Fleet Management
Policymaking:
• Citizen Sentiment Analysis
• Real-time Impact Analysis
Descriptive:
• What happened?
• What is happening?
Diagnostic:
• Why did it happen?
• What key relationships?
Predictive:
• What will happen?
• What if? How risky?
Prescriptive:
• What should happen?
• How can I optimize?

7. Example of Cool Vendor for Government: a
cloud open data platform
• For cost-conscious jurisdictions, Junar provides an easy entry into the world
of open data at an affordable price and with little risk. Junar's cloud-based
SaaS Open Data Platform is scalable, and clients can evolve their pilot
open-data initiative into a full-scale program with little downside risk.
Source: Cool Vendors in Government, 2014 - 30 April 2014 G00262543
6

8. Citizen-managed Data: Transferring the
Ownership of Information
M
S
I C
New services, such as citizen data vaults, will provide
individuals with access to personal government data
outside the context of any single agency transaction.
It's MY data,
and I'll share
if I want to!

9. The Internet of Things: When Objects
Anticipate and Negotiate
M
I C
Smart Public Health Clinics
Smart Cities
The Internet of things is already here:
• Connections 2020: >230 billion permanent and intermittent
• Dropping costs: Audio, video, GPR, Wi-Fi
Connected devices everywhere:
• Cameras and microphones widely deployed
• Remote sensing of objects and environment
• Building and infrastructure management
More and more applications:
• Crime detection and prevention
• Public services via connected products
Smart Emergency Response

10. Example of Cool Vendor for Government:
an IoT care monitoring platform
• Healthsense focuses on technologies to assist with the care of the elderly.
The company uses patented algorithms (developed with National Institutes of
Health and Defense Advanced Research Projects Agency funding) to
interpret data from passive sensors deployed in the home. When such
an event or complication is identified, the Healthsense system can send
an alert to a care manager, physician or family member
9

11. Cross-domain Interoperability:
Scalable by Design I C
Focus on the right information, the right patterns, and the right
characteristics for information sharing.
Source: National Information Exchange Model (NIEM)
Legal
Organizational
Semantic
Technical
European Interoperability Framework
Technology-independent
Aligned/linked
with whom?
Open Standards

12. Example of Cool Vendor for Government: a
cross domain interoperability platform
• BasicGov leverages the strength and increasing footprint of the
salesforce.com platform to rapidly deliver its community and land
development SaaS products to state agencies responsible for managing
these regulatory and collaborative processes.
• BasicGov does this in a way that fully encompasses the end-to-end
process being integrated from the outset and by utilizing aggregated
data.
• This provides line-of-sight reporting across the full range of business activity
and collects input using a strong search facility.
Source: Cool Vendors in Government, 2014 - 30 April 2014 G00262543
11

13. Overlapping Executive IT Roles in Government
Chief Digital Officer
• Community oriented
• Citizen engagement focus
• Increases the value of government information
and services for the public and industry
Chief Information Officer
• Business oriented
• Employee engagement and innovation
focus
• Increases the value of government
information across the enterprise
Chief Technology Officer
• Technology and sourcing oriented
• Customer support and vendor engagement
focus
• Delivers the best value for IT services to
government agencies
Chief
Digital
Officer
Chief
Technology
Officer
Chief
Information
Officer
Chief Data Officer
• Data oriented
• Open government focus
• Increases the value of
government data for the
public and industry
Chief
Data
Officer

14. Open Data e Smart Government:
tecnologie e trend di mercato
Alessio Meloni
Executive Partner
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other
authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,
distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2010 Gartner, Inc. and/or its affiliates. All rights reserved.

15. The Digital Hierarchy of Success:
Data … then, Everything Else
Organization
(People)
• Strategic business focus
• Workforce competencies
• Leadership qualifications
• Organizational resilience
• Cross-boundary thinking
• Agile Procurement
Information
Management
Foundation (Data)
• Information as an asset
• Discover new use
patterns across
boundaries
• Open any data
Program and Project
Management
(Process)
• Governance model
• Management systems
• Fit for purpose mindset
• Agile Project
Management
Appropriate Platform
(Technology)
• Systems engineering
competency
• End-to-end solution
integration
• Relentless
incrementalism
14

16. Recommendations
• Focus “social” on the workplace more than on
citizens.
• Consider cloud a means rather than an end.
• Do not choose control, but control choice.
• Relentlessly focus on data and leverage open
data initiatives beyond their original scope.
• Consider the Chief Digital as a temporary role
needed to give CIOs time to adjust or to just seek
a new generation of CIOs (or CDIOs).

17. Top 10 Strategic Technology Trends for
Smart Government
Top 10 Government Technology Trends Social Mobile Information Cloud
1. Personal Mobile Workplace  
2. Mobile Citizen Engagement  
3. Big Data and Actionable Analytics  
4. Cost-effective Open Data  
5. Citizen-managed Data    
6. Hybrid IT and Cloud  
7. Internet of Things   
8. Cross-domain Interoperability  
9. BPM for Case Management  
10.Gamification for Engagement  
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