Compassionate Coding: Optimizing for Compassion (Keynote, Path to Agility, 2018)
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In an industry plagued by employee burnout, inequality, and ethically questionable products, it’s clear that many of us who work in technology have lost sight of why we’re doing all of this in the first place: to improve people’s lives. The Agile Manifesto guideline of valuing people over processes is a great start, but can we do better? To create the most effective teams, and to deliver the most value—not just to our customers, but to the community at large—compassion is the key. Compassion adds action to empathy, presenting an optimization problem that asks us to minimize suffering for all of those affected by our work. Allowing practical compassion to guide our everyday decisions will help us take better care of ourselves, interact more effectively with our coworkers, deliver more value to our customers, and ultimately, focus our efforts on creating a lasting positive social impact. Delivered Path to Agility Columbus, OH May 24, 2018 https://www.thepathtoagility.com/sessions-day-two/
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Compassionate Coding: Optimizing for Compassion (Keynote, Path to Agility, 2018)
- 2. @APRILWENSEL
- 3. @APRILWENSEL
- 4. THERE’S A LOT OF SUFFERING IN THE SOFTWARE INDUSTRY @APRILWENSEL
- 6. @APRILWENSEL https://medium.com/compassionate-coding/only- you-can-prevent-tech-burnout-be3f0504c627
- 7. @APRILWENSEL IT’S NOT HARD WORK THAT BURNS PEOPLE OUT, BUT RATHER THE FEELING THAT THEIR WORK DOESN’T MATTER. https://medium.com/compassionate-coding/only-you-can- prevent-tech-burnout-be3f0504c627
- 8. @APRILWENSEL OF IT EMPLOYEES FEEL STRONGLY VALUED AT WORK ONLY 17% https://www.tinypulse.com/dw-the-state-of- employee-engagement-in-tech
- 9. “THE VAST MAJORITY OF PEOPLE ARE DISPIRITED AND UNINSPIRED AT WORK. THEY FEEL DISRESPECTED, NOT LISTENED TO, AND DEVALUED.” Raj Sisodia Co-Founder of Conscious Capitalism @APRILWENSEL
- 10. @APRILWENSEL OF WOMEN EXPERIENCED DEMEANING COMMENTS FROM MALE COLLEAGUES https://www.elephantinthevalley.com/ 87%
- 11. “I WAS TREATED AS AN OTHER, EXCLUDED, AND UNDERVALUED IN MY OFFICE…I WAS IGNORED…I WAS TOLD I WAS 'TOO SENSITIVE.’…I LEFT MY EMPLOYER BECAUSE I WAS BEING TREATED UNFAIRLY AS A BLACK WOMAN AND HUMAN BEING.” Black LGBTQ Female Developer Quoted in Tech Leavers @APRILWENSEL https://www.kaporcenter.org/wp-content/uploads/2017/08/TechLeavers2017.pdf
- 14. @APRILWENSEL
- 16. @APRILWENSEL “Are You Lost In The World Like Me?” Animation by Steve Cutts Music by Moby & The Void Pacific Choir https://www.youtube.com/watch?v=VASywEuqFd8
- 19. @APRILWENSEL
- 20. “[LESS REAL HUMAN INTERACTION LEADS TO] LESS TOLERANCE AND UNDERSTANDING OF DIFFERENCE, AS WELL AS MORE ENVY AND ANTAGONISM…SOCIAL MEDIA ACTUALLY INCREASES DIVISIONS BY AMPLIFYING ECHO EFFECTS AND ALLOWING US TO LIVE IN COGNITIVE BUBBLES." David Byrne “Eliminating the Human” @APRILWENSEL https://www.technologyreview.com/s/608580/eliminating-the-human/
- 23. @APRILWENSEL THE SOFTWARE INDUSTRY CONTRIBUTES TO THE SUFFERING OF: EMPLOYEES CUSTOMERS COMMUNITIES
- 24. @APRILWENSEL
- 26. @COMPASSIONCODE WHY SOFTWARE PROJECTS FAIL @APRILWENSELhttps://www.developersalliance.org/developer-insights-report-2015/ PEOPLE AND PLANNING ISSUES
- 28. @APRILWENSEL
- 29. @APRILWENSEL I GOT INTO SOFTWARE TO 1. HAVE FUN SOLVING PROBLEMS
- 30. @APRILWENSEL I GOT INTO SOFTWARE TO 1. HAVE FUN SOLVING PROBLEMS 2. HELP PEOPLE
- 31. @APRILWENSEL
- 32. @APRILWENSEL
- 33. @APRILWENSEL
- 34. @APRILWENSEL
- 35. "THOSE OF US WHOSE WORK IS TO WRITE SOFTWARE ARE INCREDIBLY LUCKY…WE GET TO USE OUR CREATIVE ENERGY TO GET THINGS DONE…WE PRODUCE THINGS THAT MATTER." Sandi Metz Practical Object-Oriented Design in Ruby @APRILWENSEL
- 37. @APRILWENSEL ?
- 38. @APRILWENSEL AGILE IS A GREAT START
- 40. https://compassionatecoding.com/emotional-manifesto AGILE MANIFESTO @APRILWENSEL “Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.” EMPHASIZES EMPATHY AND SERVICE TO OTHERS
- 46. @APRILWENSEL COMPASSION: “THE FEELING THAT ARISES WHEN YOU ARE CONFRONTED WITH ANOTHER’S SUFFERING AND FEEL MOTIVATED TO RELIEVE THAT SUFFERING” https://greatergood.berkeley.edu/topic/compassion/definition
- 47. @APRILWENSEL MORE ACTIVE FORM OF EMPATHY
- 48. @APRILWENSEL IT’S NOT JUST BEING “NICE”
- 50. @APRILWENSEL
- 52. @APRILWENSEL MINIMIZE SUFFERING FOR • OURSELVES • OUR COWORKERS • OUR CUSTOMERS • HUMANITY IN GENERAL
- 53. @APRILWENSEL COMPASSION IS THE NEXT STEP IN THE EVOLUTION OF SOFTWARE DEVELOPMENT
- 54. @APRILWENSEL
- 55. @APRILWENSEL IF WE OPTIMIZE OUR TEAMS FOR COMPASSION, WE’LL ALSO BE OPTIMIZING • VALUE • HAPPINESS • SOCIAL IMPACT
- 56. @APRILWENSEL COMPASSIONATE BUSINESS UNITS “EXHIBITED BETTER FINANCIAL PERFORMANCE…AND THESE UNITS REALIZED HIGHER EMPLOYEE AND CUSTOMER RETENTION” Awakening Compassion at Work, Monica Worline & Jane Dutton
- 57. "MEANINGFUL, PURPOSEFUL WORK ALWAYS TRANSLATES INTO VALUE FOR BOTH YOU AND THOSE AROUND YOU.” Dan Miller No More Mondays @APRILWENSEL
- 58. “WHEN OUR BRAINS ARE OPENED BY POSITIVE EMOTIONS LIKE JOY, WE CAN BETTER SEE CONNECTIONS AND MORE OPTIONS TO SOLVE WORK PROBLEMS.” Shawn Murphy The Optimistic Workplace @APRILWENSEL
- 59. @APRILWENSEL HOW EXACTLY DO YOU APPLY COMPASSION TO SOFTWARE DEVELOPMENT?
- 60. 3 STEPS FOR GROWING COMPASSION 1. SLOW DOWN 2. CONSIDER SUFFERING 3. RELIEVE (OR PREVENT) SUFFERING @APRILWENSEL
- 63. IMAGINE YOU MADE A MISTAKE • BROKE THE BUILD • BLEW A PRESENTATION • LOST YOUR TEMPER @APRILWENSEL
- 64. “I’M SUCH AN IDIOT!” “IT’S ALL MY FAULT.” “I’M A HORRIBLE PERSON.” @APRILWENSEL
- 66. • EMOTIONAL STATE • RELATIONSHIPS • LIFE SATISFACTION • ABILITY TO HANDLE NEGATIVE EVENTS • IMMUNE SYSTEM FUNCTIONING Olivia Fox Cabane, The Charisma Myth SELF-COMPASSION CAN IMPROVE @APRILWENSEL
- 69. @APRILWENSEL
- 70. @APRILWENSEL
- 71. @APRILWENSEL
- 75. SPEAK TO YOURSELF AS YOU WOULD A GOOD FRIEND (OR A PUPPY!) @APRILWENSEL
- 76. @APRILWENSEL
- 77. REMIND YOURSELF OF PAST ACCOMPLISHMENTS —THIS ONE MOMENT DOES NOT DEFINE YOU @APRILWENSEL
- 79. REMEMBER THAT EVERYONE MAKES MISTAKES; AS HUMANS, WE ARE ALL IN THIS TOGETHER @APRILWENSEL
- 80. PRIME DIRECTIVE: WE’RE ALL DOING OUR BEST…GIVEN THE CIRCUMSTANCES http://retrospectivewiki.org/index.php?title=The_Prime_Directive @APRILWENSEL
- 81. WHAT CIRCUMSTANCES CONTRIBUTED TO THE MISTAKE? @APRILWENSEL
- 82. MAKE A PLAN FOR THE FUTURE @APRILWENSEL
- 84. “SHE’S SO LAZY!” “HE’S SO INCOMPETENT!” @APRILWENSEL
- 86. THINK ABOUT THE PERSON’S POSITIVE QUALITIES @APRILWENSEL
- 88. ASK “HOW ARE YOU” AND LISTEN ATTENTIVELY @APRILWENSEL
- 89. • SICK RELATIVE • CHRONIC PAIN • OVERWHELM • BREAKUP @APRILWENSEL
- 91. WHAT CAN YOU DO TO PROVIDE SUPPORT? @APRILWENSEL
- 92. EXPRESS YOUR CONCERNS USING NONVIOLENT COMMUNICATION Nonviolent Communication, Marshall Rosenberg @APRILWENSEL
- 94. http://confirmshaming.tumblr.com/ @APRILWENSEL “NO THANKS, I DON’T WANT TO LOOK MY BEST”
- 97. • INTERRUPTS CUSTOMER • COULD INSTILL SHAME IN CUSTOMER @APRILWENSEL
- 98. • MARKETER MIGHT NOT HIT TARGETS @APRILWENSEL
- 100. DISCUSS ALTERNATIVE STRATEGIES WITH MARKETER: • REFERRAL PROGRAM • PARTNERSHIPS @APRILWENSEL
- 106. @APRILWENSEL ? WHAT WOULD YOU DO?
- 107. @APRILWENSEL KNOW YOUR CORE VALUES https://compassionatecoding.com/personal-retrospectives
- 109. HOW CAN YOUR WORK HELP YOUR COMMUNITY? @APRILWENSEL
- 110. @APRILWENSEL
- 111. IF YOUR WORK ISN’T MAKING A POSITIVE SOCIAL IMPACT… WHY NOT? @APRILWENSEL
- 112. "I'M NOT WORRIED ABOUT ARTIFICIAL INTELLIGENCE GIVING COMPUTERS THE ABILITY TO THINK LIKE HUMANS…I'M MORE CONCERNED ABOUT PEOPLE THINKING LIKE COMPUTERS.” Tim Cook @APRILWENSEL http://www.cnbc.com/2017/06/09/watch-apple-ceo-tim-cook- speaks-at-mit-commencement.html
- 113. “ISN’T ‘COMPASSIONATE CODING’ AN OXYMORON?” @APRILWENSEL
- 115. 3 STEPS FOR GROWING COMPASSION 1. SLOW DOWN 2. CONSIDER SUFFERING 3. RELIEVE (OR PREVENT) SUFFERING @APRILWENSEL
- 116. • FEATURE PRIORITIZATION • CODE REVIEWS • NAMING VARIABLES • DESIGNING APIS • RALLYING SUPPORT FOR A NEW TOOL • INTERVIEWING CANDIDATES • MENTORING NEW HIRES @APRILWENSEL
- 117. WE CAN VIEW ALL DECISIONS THROUGH THE LENS OF COMPASSION @APRILWENSEL
- 118. WHAT’S THE AGILE CHOICE? WHAT’S THE LEAN CHOICE? @APRILWENSEL
- 121. @APRILWENSEL
- 122. • SUCCESSFUL PROJECTS • HAPPY EMPLOYEES • HAPPY CUSTOMERS @APRILWENSEL
- 123. “IF IT IS NOT TEMPERED BY COMPASSION AND EMPATHY, REASON CAN LEAD MEN AND WOMEN INTO A MORAL VOID.” Karen Armstrong Twelve Steps to a Compassionate Life @APRILWENSEL
- 124. “BUT THERE’S SO MUCH SUFFERING IN THE WORLD, AND I’M JUST ONE PERSON…” @APRILWENSEL
- 126. http://www.encinitastemple.org/wp-content/uploads/2015/08/meditation-gardens-ocean-view.jpg “WHEN PEOPLE SPEAK OF ‘POLITICAL,’ ‘SOCIAL,’ OR ‘INTERNATIONAL’ PROBLEMS, THEY OFTEN DO NOT REALIZE THAT THESE CONDITIONS ARE NOTHING MORE THAN THE ACCUMULATED THOUGHTS AND ACTIONS OF MILLIONS OF INDIVIDUALS. AND THE ONLY WAY TO CHANGE WORLD CONDITIONS IS TO CHANGE OURSELVES.” —MEDITATION GARDENS BOOKLET @APRILWENSEL
- 127. FREE RESOURCES & NEWSLETTER COMPASSIONATECODING.COM @COMPASSIONCODE @APRILWENSEL APRIL@COMPASSIONATECODING.COM THANK YOU!