1. Preparing for E-business: Avoiding the Pitfalls, Planning With Confidence Kenneth Mortimer If the Dot.Coms Didn’t Get it Right – What Chance Do we Have?

4. Registrant Survey

5. Registrant Survey

6. Registrant Survey

7. Registrant Survey

8. Registrant Survey

9. Registrant Survey

10. Registrant Survey

20. Enterprise Portal: Basic Architecture

21. Enterprise Portal Benefits Source: “Corporate Portals Today: The 2000 Market Survey” Delphi Group, Sept. 22, 2000

38. Slide 9 October 2009 Business Planning Model Engagement Management Data Gathering Information Analysis Development Delivery Business Focus Critical Success Factors Mission Vision of the Business Core Competencies Strengths, Weaknesses, Opportunities, Threats Strategic Intent Business Direction Business Objectives Goals Strategies/ Critical Success Factors Measures & Targets Qualitative Analysis Benchmarks/ Comparisons Future Direction Business Issues Business Performance Improvement Opportunities Business Operations Organization Views Functions and Processes Cross Functional Processes Activity Based Costs Physical Location Maps Performance Assessment Benchmarks/Comparisons Business Models Information Views Location Views Improvement Opportunities Business Resources Resource Inventory Resource Valuation Resource Competency Process Relationships Architecture Baseline Benchmark/ Comparisons Investment Analysis Competency&Quality Analysis Coverage Analysis Improvement Opportunities Integrated Programs for Change Business and Technology Program Identification Business Value and Impact Business Program & Project Prioritisation Business Architecture Migration Planning Process Model Cross Function Architecture Technology Change Management Objectives

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