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Anton Breman
Portfolio
Background:
Research                  Concept        Product       Sustainability   PSS
                                                                        Product, Service, System
                                                                                                   Design      Design       Brand   Business
                          development    development                                               Strategy    Management           Design




Work experience:
Education:
                   2002                 2004                            2006                                  2008                    2010
Case 1:
Vida
The Vida project was a contribution to the Philips
Design Competition 2006. The project shed light
on some of my interests regarding:

- Health & well-being
- Glocalisation working global to act local
- Irrational behavior
- Behavior change
Vida
Vida is an interactive recipe book                                                Increase




                                                             Project objectives
and a domestic health analyzer.
                                                                                  between good health, food and
A tool that merged into the families purchasing and
eating patterns that will enrich life quality and prevent
                                                                                  the environment.
health problems. Provide fragmented dietary families
with inspiration and tailored menus for family members                            food habits and groceries.
and guests.

Three trends created the foundation of the project.
                                                                                  Decrease
1. The growing numbers of health and food related diseases
and allergies.
2. The increasing demands and confusion around eco-                               footprint.
products and purchasing decisions.
3. The growing field of domestic health care.                                      in the family.
Behavior & Patterns
                                                         Our food system is off balance                                                            We throw too much.
Our eating habits is changed                                                                                              g
                                                                                                                                                      Half of the produced food is   If we stop wasting food, the CO2 Impact would
                                                                                                                is starvin                            thrown away in the US.         be the equivalent to taking 1 in 4 cars of the road.
                                                                                                    1 billion
 1/4 meals are eaten in fast-food, in a car,                                                  while
 in front of TV or computers                                                   n is   obese
                                                                    1   billio


                                                           200 billions on        100 billions
                                                           diet-related illnesses
                                                                                  on diet aids
                                                                                                                                                                                        It is estimated that food waste by the USA
                                                                                                                                                                                        & Europe could feed the world 3 times over!
                                                                                                      110 billions            50 billion
                                                                                                                              on vegetables
                                                                                                      on fast food



We eat too much.                                                                                   Obesity                               Diabetes                                    Opportunity
We should eat half a pound meat per week.             Meat production causes more                  67% of adults is                      40 - 45 % of all school                     Modern world pan-
The amount we currently eat in average per day.       emission than all transporta-                obese & 1/3 of chil-                  children in the US                          demic, high blood
                                                      tion combined                                dren is obese or                      could be insulin                            pressure, heart attack,
Recommended         Daily intake                                                                   overweight.                           dependence within a                         cardiovascular disease,
                                                                                                                                         decade                                      diabetes, stroke, some
                                                               Energy production                                                                                                     cancer, hyper tensions
                                                                                                                                                                                     are a direct result from a
                                                                                                                                                                                     western diet. 95% of the
                                                                                                                                                                                     cases are preventable
                                                                                                                                                                                     just by changing diet
                                                                                                                                                                                     and lifestyle.
 Calories Available
                                                               Meet produktion
 Per person day in the U.S. food supply
 4,000




 3,500
                                                                  Transporation




 3,000
     1975           1985           1995        2005
Interaction:
                         Interacting with Vida should provide the notion of support,
                         trust and guidance. A constant dialog between the system
                         and the user that leads to a relationship where the two parts
                         get to know each other as in a relationship, growing closer
Support       Guidance   tow each other to give there support. It should provide joy
                         and happiness towards cooking and eating together in the
                         family. The service reacts and acts on the changes the users
                         go through throughout the relationship building relational
                         qualities.

 Joy          Trust
                         Appearance:
                         The appearance should transcend the message of trust and
                         support. With a natural and calm form language the prod-
                         uct should blend in to a kitchen environment. A balance be-
                         tween a kitchen appliance and a sculpture object that bring
Tranquility   Tactile
                         tranquility to the entire cooking experience.
                         The form language of the product is inspired from natural
                         calm lines providing a motion to it. The analyzer is inspired
                         by the tactile sensation of a stone. Hard but soft and sooth-
                         ing to hold on to.

Motion
Business Model
Vida is based on the free business model where the basic service
is free-of-charge for the large number of basic users, containing
recipe, information and the social platform. The content is co-
design with the users and external partners while supervised by
the service provider. The users can provide their own menus,
comments and recipes on the social platform allowing mass-
customization. The non-paying basic users are financed by direct
marketing and sales by partners and a small base of premium
users that subscribe to the full service. The premium account
includes a free Vida product, health analysis, customized menus
and grocer logistics.




                                               Content providers    Service provider



                                                                                       Basic Users
                   External partners
                   User groups

                                               Local supplyers                         Premium Users
                   Cash flow
                   Knowledge flow
                   Material flow
                   Product flow
                                                                     Transportation
                   Direct Marketing
Vida Service
The Vida premium service offer the users a first-class domestic health
analysis system that provide them with tailored menus for the family and
guest needs and desires. The service keeps a record of the families’ health
  Costumer jurny
and culinaryfood
  reguarding preferences. By working with a network of grocery providers
the users are provided with the opportunities to get the right amount
of locally produced food products based on their individual menus and
calculated food intake, reducing waste and unnecessary purchases.

               Pro le                                                                                 Menu                                          Purchase                                                          Cooking




Users




Intercation
               Measure glucose       If the user have      Speci c and          The data is           A variety of           The user can           Suggestion on         Where and what        When the food is      Vida is showing       Menu feedback
               level (infrared)      any allergy or        individual pro les   analyzed and          di erent dishes        now plan more          what ingredients      to buy, depending     delivered Vida is     the user step by      on the Vida
               body temperature,     other health          are made and         synchronized          with small varieties   in detailed what       and how much is       on location they      also providing        step the recipe in    network.
               pulse rate, blood     related permanent     stored for all                             for the members        to eat over a          required for the      can order home        storage tips for      an informative
               pressure.             or temporary          members and                                with speci ed          certain time           menu so you don’t     delivery for the      the groceries.        and inspiring
Vida                                 health issues.        frequent guests.                           needs                  period.                buy too much.         groceries.                                  approach.
              If the vital signs     The system identify   The information is   Cross reference       The pro les are        The database           With a network of     Partnering up with    The social platform                         The system learn
                                                                                                                                                                                                                      Tips, facts and
              change signi cantly,   and mark all the                           with the nutrition                           suggests a versatile   grocery provider      local delivery        provides the users
                                                            ltered to detect                          cross reference                                                                                                 information on        the family
              Vida lets the health
              care provider know     ingredient that the   what substances      library to nd the     with the recipe        menu over longer       the system can        cervices the          with handy and        the food that can     preferences for
              immediately, so that   allergy or status     the user should      right balanced diet   database to            periods based on       provide locally and   product will travel   inspiring tips on     spark the interest.   more intuned
              appropriate medical    will e ect            and should not       for each member       identify the right     seasons, location      seasonal products     as short and          growing storing                             menu sugges-
              care can be                                  consume.             and as a family.      menu.                  and supply                                   e ective as           and recycle their
Back stage    administered.                                                                                                                                               possible.             food products.
                                                                                                                                                                                                                                            tions.
Vida Product
lines that balance cuisine, well-being and kitchen appliances.


the threshold towards domestic health analyzers. The green line
provides the user with feedback and confirms the communication
between the stone and the platform.


its place. It is equipped with numerous sensors that analyze
glucose level through infrared, body temperature, pulse rate, blood
pressure etc.


a natural interaction, you navigate through the menu system
and the recipes either with the stone or by the touch screen. To
simplify the user interaction while cooking the stone provide a
tactile interaction to play and pause.


cooking process while following recipes.
Case 2:
The Hotel Spot, thesis project at LTH 2007 touches
three areas I would like to shed light on:

- PSS, Product, Service, System
- Sustainability as an innovation driver
- Business model innovation
Spot is a flexible hotel system that
 grasp the customers’ needs, interest
 and wishes to creates a personalized
 travelling experience.
 The Hotel pods are easily transported to hot spots where the
 demand is highest, depending on season and events. The
 consequences are that the rooms get a higher frequency of
 usage providing a balanced income stream.



                                                               Business Partners




                                                               - District / City



                   - Hotel rooms

                                                               - Event management
Hotel experience
                                            Locations
 Personalized
 information                            Direct advertisement
                   - Information bank
                                                               - Business
                                             Service
 Guest Pro le

                                             Customers


                   - Customer bank                             - Advertisement
Hotel Transformation
date for all of its stakeholders from the tourists to the local business. I was
striving to provide a concept that would transform the hotel experience
from a culture of hotel managing to an experience platform that creates new
enhanced values that is of benefit to all parties. A platform that provides a
fair and beneficial relationship between providers and customers. A system
where people, networks and sustainability is at the core of the services,
transforming the traditional hotel organizations and its economics.


                  From Hotel Service          >>>>>>>>>>>>>>>>> to >>>>>>>>>>>>>>>>>>>>>     Travel Experience
                   Service Support            Service Management      Service Equilibrium     Service Equity

Typical           Service as a means to aid   Service as a managed   Service as a balanced   Service as a platform to
characteristics   product sales and supply    process creating       relationship between    create new value that is
                                              efficencies            provider and customer   of benefit to all parties


Customer               Consumer                    Customer                 Client                 Prosumer
orientation

                                                                                                                                                                                                                      Travelers
                                                                                                                         Activities and associations that are
                                                                                                                         directly related to the sector.
Technology/       Customer Database           Customer Relationship Customer Experience       User Engagement
                                                                                                                                                                                                              Bags

                                                                                                                                                                                                                      Transportations




System                                        Management            Management                Platform                                                                                             Wether
                                                                                                                                                                                                             Reservation

                                                                                                                                                                                                                        Lost luggage

                                                                                                                         The situation that is created between the
                                                                                                                         different relations in the micro system                                                     State of the market

                                                                                                                                                                                                                                                      Seasons
                                                                                                                                                                                                                                                                                    Buildings
                                                                                                                                                                                        Speeding
                                                                                                                                                                                                                                                              Markets

                                                                                                                                                                                                                        Hotel
                                                                                                                                                                                                                                                                           Parks
                                                                                                                                                                              Parking
                                                                                                                                                                                                    Events



Drive/Value           Quick Money                 Slow Money            Money/People             Social Impact                                                                                                          Spot
                                                                                                                                                                                                                                                            Crime
                                                                                                                         The consequences by internal or external
                                                                                                                         factors that the sector doesn’t have                                      Queue
                                                                                                                                                                                                                                                  Whether

                                                                                                                         control over.                               Roads
                                                                                                                                                                                                                                                                Speakers           Sidewalks



                                                                                                                                                                                                                 State of the market

                                                                                                                                                                      State of the market

                                                                                                                         Ideological, economical, historical,                                                     Staff member


                                                                                                                         political valuation and conditions.
                                                                                                                                                                                                                                           Eating

                                                                                                                                                                                                                           Owners




Self-Image               Producer               Service Provider
                                                                                                                                                                                                                                       Cleaning



                                                                         Co-Producer                Enabler
                                                                                                                                                                                                             Rooms




                                                                                                                                                                                                                          Hotel
Target group:
                                       Short-tripper   The Individualist   Adventurer   The wealthy      e- tourist    Eco - tourist    50 +          The friend


Growing traveling
segments




The “real” costumer is a blend >


                                                                                               Adventurous are looking for             Europe as there backyard
Mentality:                                                                                     experiences




Want to become one of the   Wants to be explorer not                 What’s an exotic                 Right place at the right         Shorter trips but more
locals                      tourists.                                destination                      time                             frequently
Adaptation    Authentic




Explore      Integration
Business Model
HS is based on a multi-sided platform to create and capture value
by systematically collaborate with outside partners bridging the
gap between the travelers and the local community. The platform
creates value for both partners by integrating and guide outside
knowledge from local communities and businesses, facilitating
the interaction between the guest and community. The multi-
sided platform grows in value by attracting more communities
that allows a bigger variety for the guests.

                                                                                                                                                                   B to B
                                                                                                                                                                   B to C
 Key Partners                 Key Activities            Value Proposition                          Customer Relationships                             Customer Segmentation
 Local business               Provide and manage the    1. HS connect local business to            Automated-service                                   Local businesses
                              platform and logistics    guests based on personal profiles
 Content providers                                                                                 Automated-service & local support                   Travelers
                              Promoting                 2. HS match customer desires and
                                                        local business offerings.
                                                                                                   Channels
                              Key Resources                                                        Internet channels
                               platform and the pods.
                                                                                                   Internet channels & Local businesses


 Cost Structure                                                        Revenue Stream
 Pod & platform development and maintenance.                              Direct advertisement

                                                                          Basic usage fee + extra fees


Socio-cultural cost Environmental cost Socio-cultural benefits                                                                         Environmental benefits
                                                                      - Provides financial benefits local businesses.                  - Optimal use of existing local resources and infrastructure.

                                                                      - Enhance thelinks between the gusts with local community.       - Optimizing energy/water consumption
Hotel Spot Service
HS service is based on connecting local businesses to the guest.                                                                                                                                                                                        Personal profile
Providing the guest with information and upcoming event
based on the user preferences, the system learn more about
the guest over time to fine-tune preferences and suggestions.                                                                                                                                                                                                                               Matching profile with
Guest generated content and grading can be anonymous, in-                                                                                                                                                  Adjusting profile
                                                                                                                                                                                                                                                                                           location and events
formation that other guests can access when looking for local
happenings, restaurants or attractions. The guests personal
profiles is cross reference with other similar guest and suggest
activities for like-minded guest. They also have the opportu-
nity to connect to each other through social platforms discuss-                                                                                                                                                    Feedback                                                                    Matching profile with
ing, sharing stories and tips.                                                                                                                                                                                                                                                                 like minded guests


                                                                                                                                                                                                                                                        Matching event and
                                                                                                                                                                                                                                                        activities


HS Service Blueprint
                               Planing the trip                                                                 Book                                                            Trip Planning           Travel                                                                                                        Follow-up


Physical evidence              Blog post,          Email reminder    Customer              Personalized        Location              Welcome email        Con rmation           Necessary                          SMS entering      Welcome messege     Direction to                             Takeaway            Email reminder
                               Facebook,           based on user     preference            suggestions         suggestions                                email /SMS            traveling info and                 code to the pod                       restaurant                                                   based on user
                                                   preferences                                                                                                                  tips email                                                                                                                            preferences

Customer Action                Looking for         Looking for       State interest and    Personalized         Choosing location    Registration         Booking               Planning trip           Travel     Arrival                               Looking for                              Heading home
                               adventure           adventure         preferences           suggestion on        and event                                                                                                                                restaurants
                                                                                           locations and events
Line of interaction
On stage activety              Blog post,                            Create a user         List of suggested   Choosing location     Personal data        Registration of       Last minute                                          Info on matching    Info on matching      Feedback on the    Delivering holiday Delivering holiday
                               Facebook, and                         pro le                location and        and event             input                location, time and    remider of                                           activities          restaurants           activities         summary and future summary and future
                               announced events                                            event                                                          services              traveling info                                                                                                    matching events    matching events
Line of visibility

 Backsatge activety            Blogging events                       System generate       Cross reference the Cross reference the   Saving personal data Saving registration   Gather guests info to                                                    Cross reference the   Adjusting the      Gather activities   Cross reference the
                                                                     customer pro le       interests with       choice with          and preferences      and contact local     send a fun remind-                                                       personal pro le       pro le             and adjusted pro le personal pro le
                                                                                           locations and events availability                              resources             ing email on                                                             with local restau-                                           with ongoing event
                                                                                                                                                                                regarding the trip                                                       rants                                                        and activities
Line of internal interaction
 Support process               System search for   Cross reference   Cross reference the   Updates from        Updates from                                                     Updates from                                         Updates from        Updates from                             Announcing local    Updates from
                               events and          the pro le with   pro le with other     local partners on   local partners on                                                local partners on                                    local partners      local partners                           partners            local partners on
                               happenings          ongoing events    user preferences      event and special   event and special                                                necessary and fun                                                                                                                     event and special
                                                   and locations     and patterns          deals               deals                                                            facts                                                                                                                                 deals
Exterior Design
  Spots hotel pods exterior design is subtle with an architectural
  touch to fit in both urban and rural destination. Built up with
  standardize panels the exterior can simply be graphically
  modified to be adapted to local demands or temporary event.

  The size of the pod is adapted for parking spaces and
  transportation on train, truck and trailed by car.

  The pod have the possibility to either be hooked up on local
  infrastructure and/or harvest its own water and electricity                Harvesting

  with an internal filtration and smart electricity system to be
  as efficient and self sustaining as possible.                               Light




                                                                     Light




Towing hook




  Support legs
Interior Design
The interior design is light and compact fully equipped
with a height adjustable double bed, closet/stair, pantry,
bathroom and a lounge area that can be transformed in to
an extra bed.                                                              - Bed


Under the floor is the power storage, water tanks and
filtration system that uses the resources in the pod efficient
to save energy and waste-water.

                                                                           - Bathroom




                                                                                        Lounge
                                                        - Recycled water




                                                        - Filtration




                                                        - Pentry
Workshop:
Entrepreneurship and sustainability was the thesis
for the Business & Design MA in collaboration with
Hultafors group and Snickers Workwear 2010. The
thesis resulted in the four steps to see sustainability
as a strategic asset program that touched three areas
that I would like to shed light on:

- Sustainability
- Co-Design
- Organizational transformation
Four steps to see sustainability as a strategic asset.
                                                                       Step 1. Identify and link your business objectives to sustainability.
we started to look into the links between sustainability
and the daily work.                                                    Step 2.
                                                                       stands regarding their sustainability efforts.
The studies resulted in four-step program that the
                                                                       Step 3. Identify what next to do to embed sustainability within the
on sustainability with key stakeholder. The exercises are              organization.
specially developed to increase the understanding between
sustainability and strategy.                                           Step 4.

More information on:
antonbreman.wordpress.com/workshops/




                                                    STRATEGY FOR SUSTAINABILITY
                                                            2. Positioning             3. Discussion             4. Goal


   we do to embrace
                                                                                                                                               Direction
    sustanability?
                                                                                                                                               & Inspiration.
Thank you for your time!

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Anton Breman Portfolio

  • 2. Background: Research Concept Product Sustainability PSS Product, Service, System Design Design Brand Business development development Strategy Management Design Work experience: Education: 2002 2004 2006 2008 2010
  • 3. Case 1: Vida The Vida project was a contribution to the Philips Design Competition 2006. The project shed light on some of my interests regarding: - Health & well-being - Glocalisation working global to act local - Irrational behavior - Behavior change
  • 4. Vida Vida is an interactive recipe book Increase Project objectives and a domestic health analyzer. between good health, food and A tool that merged into the families purchasing and eating patterns that will enrich life quality and prevent the environment. health problems. Provide fragmented dietary families with inspiration and tailored menus for family members food habits and groceries. and guests. Three trends created the foundation of the project. Decrease 1. The growing numbers of health and food related diseases and allergies. 2. The increasing demands and confusion around eco- footprint. products and purchasing decisions. 3. The growing field of domestic health care. in the family.
  • 5. Behavior & Patterns Our food system is off balance We throw too much. Our eating habits is changed g Half of the produced food is If we stop wasting food, the CO2 Impact would is starvin thrown away in the US. be the equivalent to taking 1 in 4 cars of the road. 1 billion 1/4 meals are eaten in fast-food, in a car, while in front of TV or computers n is obese 1 billio 200 billions on 100 billions diet-related illnesses on diet aids It is estimated that food waste by the USA & Europe could feed the world 3 times over! 110 billions 50 billion on vegetables on fast food We eat too much. Obesity Diabetes Opportunity We should eat half a pound meat per week. Meat production causes more 67% of adults is 40 - 45 % of all school Modern world pan- The amount we currently eat in average per day. emission than all transporta- obese & 1/3 of chil- children in the US demic, high blood tion combined dren is obese or could be insulin pressure, heart attack, Recommended Daily intake overweight. dependence within a cardiovascular disease, decade diabetes, stroke, some Energy production cancer, hyper tensions are a direct result from a western diet. 95% of the cases are preventable just by changing diet and lifestyle. Calories Available Meet produktion Per person day in the U.S. food supply 4,000 3,500 Transporation 3,000 1975 1985 1995 2005
  • 6. Interaction: Interacting with Vida should provide the notion of support, trust and guidance. A constant dialog between the system and the user that leads to a relationship where the two parts get to know each other as in a relationship, growing closer Support Guidance tow each other to give there support. It should provide joy and happiness towards cooking and eating together in the family. The service reacts and acts on the changes the users go through throughout the relationship building relational qualities. Joy Trust Appearance: The appearance should transcend the message of trust and support. With a natural and calm form language the prod- uct should blend in to a kitchen environment. A balance be- tween a kitchen appliance and a sculpture object that bring Tranquility Tactile tranquility to the entire cooking experience. The form language of the product is inspired from natural calm lines providing a motion to it. The analyzer is inspired by the tactile sensation of a stone. Hard but soft and sooth- ing to hold on to. Motion
  • 7. Business Model Vida is based on the free business model where the basic service is free-of-charge for the large number of basic users, containing recipe, information and the social platform. The content is co- design with the users and external partners while supervised by the service provider. The users can provide their own menus, comments and recipes on the social platform allowing mass- customization. The non-paying basic users are financed by direct marketing and sales by partners and a small base of premium users that subscribe to the full service. The premium account includes a free Vida product, health analysis, customized menus and grocer logistics. Content providers Service provider Basic Users External partners User groups Local supplyers Premium Users Cash flow Knowledge flow Material flow Product flow Transportation Direct Marketing
  • 8. Vida Service The Vida premium service offer the users a first-class domestic health analysis system that provide them with tailored menus for the family and guest needs and desires. The service keeps a record of the families’ health Costumer jurny and culinaryfood reguarding preferences. By working with a network of grocery providers the users are provided with the opportunities to get the right amount of locally produced food products based on their individual menus and calculated food intake, reducing waste and unnecessary purchases. Pro le Menu Purchase Cooking Users Intercation Measure glucose If the user have Speci c and The data is A variety of The user can Suggestion on Where and what When the food is Vida is showing Menu feedback level (infrared) any allergy or individual pro les analyzed and di erent dishes now plan more what ingredients to buy, depending delivered Vida is the user step by on the Vida body temperature, other health are made and synchronized with small varieties in detailed what and how much is on location they also providing step the recipe in network. pulse rate, blood related permanent stored for all for the members to eat over a required for the can order home storage tips for an informative pressure. or temporary members and with speci ed certain time menu so you don’t delivery for the the groceries. and inspiring Vida health issues. frequent guests. needs period. buy too much. groceries. approach. If the vital signs The system identify The information is Cross reference The pro les are The database With a network of Partnering up with The social platform The system learn Tips, facts and change signi cantly, and mark all the with the nutrition suggests a versatile grocery provider local delivery provides the users ltered to detect cross reference information on the family Vida lets the health care provider know ingredient that the what substances library to nd the with the recipe menu over longer the system can cervices the with handy and the food that can preferences for immediately, so that allergy or status the user should right balanced diet database to periods based on provide locally and product will travel inspiring tips on spark the interest. more intuned appropriate medical will e ect and should not for each member identify the right seasons, location seasonal products as short and growing storing menu sugges- care can be consume. and as a family. menu. and supply e ective as and recycle their Back stage administered. possible. food products. tions.
  • 9. Vida Product lines that balance cuisine, well-being and kitchen appliances. the threshold towards domestic health analyzers. The green line provides the user with feedback and confirms the communication between the stone and the platform. its place. It is equipped with numerous sensors that analyze glucose level through infrared, body temperature, pulse rate, blood pressure etc. a natural interaction, you navigate through the menu system and the recipes either with the stone or by the touch screen. To simplify the user interaction while cooking the stone provide a tactile interaction to play and pause. cooking process while following recipes.
  • 10. Case 2: The Hotel Spot, thesis project at LTH 2007 touches three areas I would like to shed light on: - PSS, Product, Service, System - Sustainability as an innovation driver - Business model innovation
  • 11. Spot is a flexible hotel system that grasp the customers’ needs, interest and wishes to creates a personalized travelling experience. The Hotel pods are easily transported to hot spots where the demand is highest, depending on season and events. The consequences are that the rooms get a higher frequency of usage providing a balanced income stream. Business Partners - District / City - Hotel rooms - Event management Hotel experience Locations Personalized information Direct advertisement - Information bank - Business Service Guest Pro le Customers - Customer bank - Advertisement
  • 12. Hotel Transformation date for all of its stakeholders from the tourists to the local business. I was striving to provide a concept that would transform the hotel experience from a culture of hotel managing to an experience platform that creates new enhanced values that is of benefit to all parties. A platform that provides a fair and beneficial relationship between providers and customers. A system where people, networks and sustainability is at the core of the services, transforming the traditional hotel organizations and its economics. From Hotel Service >>>>>>>>>>>>>>>>> to >>>>>>>>>>>>>>>>>>>>> Travel Experience Service Support Service Management Service Equilibrium Service Equity Typical Service as a means to aid Service as a managed Service as a balanced Service as a platform to characteristics product sales and supply process creating relationship between create new value that is efficencies provider and customer of benefit to all parties Customer Consumer Customer Client Prosumer orientation Travelers Activities and associations that are directly related to the sector. Technology/ Customer Database Customer Relationship Customer Experience User Engagement Bags Transportations System Management Management Platform Wether Reservation Lost luggage The situation that is created between the different relations in the micro system State of the market Seasons Buildings Speeding Markets Hotel Parks Parking Events Drive/Value Quick Money Slow Money Money/People Social Impact Spot Crime The consequences by internal or external factors that the sector doesn’t have Queue Whether control over. Roads Speakers Sidewalks State of the market State of the market Ideological, economical, historical, Staff member political valuation and conditions. Eating Owners Self-Image Producer Service Provider Cleaning Co-Producer Enabler Rooms Hotel
  • 13. Target group: Short-tripper The Individualist Adventurer The wealthy e- tourist Eco - tourist 50 + The friend Growing traveling segments The “real” costumer is a blend > Adventurous are looking for Europe as there backyard Mentality: experiences Want to become one of the Wants to be explorer not What’s an exotic Right place at the right Shorter trips but more locals tourists. destination time frequently
  • 14. Adaptation Authentic Explore Integration
  • 15. Business Model HS is based on a multi-sided platform to create and capture value by systematically collaborate with outside partners bridging the gap between the travelers and the local community. The platform creates value for both partners by integrating and guide outside knowledge from local communities and businesses, facilitating the interaction between the guest and community. The multi- sided platform grows in value by attracting more communities that allows a bigger variety for the guests. B to B B to C Key Partners Key Activities Value Proposition Customer Relationships Customer Segmentation Local business Provide and manage the 1. HS connect local business to Automated-service Local businesses platform and logistics guests based on personal profiles Content providers Automated-service & local support Travelers Promoting 2. HS match customer desires and local business offerings. Channels Key Resources Internet channels platform and the pods. Internet channels & Local businesses Cost Structure Revenue Stream Pod & platform development and maintenance. Direct advertisement Basic usage fee + extra fees Socio-cultural cost Environmental cost Socio-cultural benefits Environmental benefits - Provides financial benefits local businesses. - Optimal use of existing local resources and infrastructure. - Enhance thelinks between the gusts with local community. - Optimizing energy/water consumption
  • 16. Hotel Spot Service HS service is based on connecting local businesses to the guest. Personal profile Providing the guest with information and upcoming event based on the user preferences, the system learn more about the guest over time to fine-tune preferences and suggestions. Matching profile with Guest generated content and grading can be anonymous, in- Adjusting profile location and events formation that other guests can access when looking for local happenings, restaurants or attractions. The guests personal profiles is cross reference with other similar guest and suggest activities for like-minded guest. They also have the opportu- nity to connect to each other through social platforms discuss- Feedback Matching profile with ing, sharing stories and tips. like minded guests Matching event and activities HS Service Blueprint Planing the trip Book Trip Planning Travel Follow-up Physical evidence Blog post, Email reminder Customer Personalized Location Welcome email Con rmation Necessary SMS entering Welcome messege Direction to Takeaway Email reminder Facebook, based on user preference suggestions suggestions email /SMS traveling info and code to the pod restaurant based on user preferences tips email preferences Customer Action Looking for Looking for State interest and Personalized Choosing location Registration Booking Planning trip Travel Arrival Looking for Heading home adventure adventure preferences suggestion on and event restaurants locations and events Line of interaction On stage activety Blog post, Create a user List of suggested Choosing location Personal data Registration of Last minute Info on matching Info on matching Feedback on the Delivering holiday Delivering holiday Facebook, and pro le location and and event input location, time and remider of activities restaurants activities summary and future summary and future announced events event services traveling info matching events matching events Line of visibility Backsatge activety Blogging events System generate Cross reference the Cross reference the Saving personal data Saving registration Gather guests info to Cross reference the Adjusting the Gather activities Cross reference the customer pro le interests with choice with and preferences and contact local send a fun remind- personal pro le pro le and adjusted pro le personal pro le locations and events availability resources ing email on with local restau- with ongoing event regarding the trip rants and activities Line of internal interaction Support process System search for Cross reference Cross reference the Updates from Updates from Updates from Updates from Updates from Announcing local Updates from events and the pro le with pro le with other local partners on local partners on local partners on local partners local partners partners local partners on happenings ongoing events user preferences event and special event and special necessary and fun event and special and locations and patterns deals deals facts deals
  • 17. Exterior Design Spots hotel pods exterior design is subtle with an architectural touch to fit in both urban and rural destination. Built up with standardize panels the exterior can simply be graphically modified to be adapted to local demands or temporary event. The size of the pod is adapted for parking spaces and transportation on train, truck and trailed by car. The pod have the possibility to either be hooked up on local infrastructure and/or harvest its own water and electricity Harvesting with an internal filtration and smart electricity system to be as efficient and self sustaining as possible. Light Light Towing hook Support legs
  • 18. Interior Design The interior design is light and compact fully equipped with a height adjustable double bed, closet/stair, pantry, bathroom and a lounge area that can be transformed in to an extra bed. - Bed Under the floor is the power storage, water tanks and filtration system that uses the resources in the pod efficient to save energy and waste-water. - Bathroom Lounge - Recycled water - Filtration - Pentry
  • 19. Workshop: Entrepreneurship and sustainability was the thesis for the Business & Design MA in collaboration with Hultafors group and Snickers Workwear 2010. The thesis resulted in the four steps to see sustainability as a strategic asset program that touched three areas that I would like to shed light on: - Sustainability - Co-Design - Organizational transformation
  • 20. Four steps to see sustainability as a strategic asset. Step 1. Identify and link your business objectives to sustainability. we started to look into the links between sustainability and the daily work. Step 2. stands regarding their sustainability efforts. The studies resulted in four-step program that the Step 3. Identify what next to do to embed sustainability within the on sustainability with key stakeholder. The exercises are organization. specially developed to increase the understanding between sustainability and strategy. Step 4. More information on: antonbreman.wordpress.com/workshops/ STRATEGY FOR SUSTAINABILITY 2. Positioning 3. Discussion 4. Goal we do to embrace Direction sustanability? & Inspiration.
  • 21. Thank you for your time!