Overcoming your workforce's resistance to change

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A lot of digital transformation projects a hindered due to the workforce's inbuilt resistance to change — discoverer how you can support your employees to ensure a successful project, maximizing user adoption and ROI.

Software

© 2019 AppLearn®
All rights reserved
Overcoming
your workforce’s
resistance to change

With the rapid rate of
technological growth,
drastic change within
the workplace has
become routine in
modern business culture.
© 2019 AppLearn®
All rights reserved

“The speed of software deployment is greater
than the individual speed of behavior change.”
Margaret Ruiseal, Partner and Head of HR Transformation Practice, Mercer
© 2019 AppLearn®
All rights reserved

“70% of change initiatives fail to achieve their
goals, largely due to employee resistance.”
McKinsey & Company
© 2019 AppLearn®
All rights reserved

It’s inherently difficult for
organizations to overcome
people’s natural resistance
to change, especially
when change occurs so
frequently in the workplace.
© 2019 AppLearn®
All rights reserved© 2019 AppLearn®
All rights reserved

However, it is possible;
the key is providing
enough support and
communication
throughout the entire
change process.
© 2019 AppLearn®
All rights reserved

Your messaging and delivery is key.
© 2019 AppLearn®
All rights reserved

The message
© 2019 AppLearn®
All rights reserved

One generalized support
message will not suffice.
© 2019 AppLearn®
All rights reserved

The software changes you’re implementing
won’t affect every employee in the same way; as
a result, you can’t expect one generalized
message to sufficiently prepare each employee.
© 2019 AppLearn®
All rights reserved

Taking the time to consider the effect the
change will have on your employees, provides
you with the tools to settle any worries and
enhance the overall perception.
© 2019 AppLearn®
All rights reserved

The delivery
© 2019 AppLearn®
All rights reserved

© 2019 AppLearn®
All rights reserved
Most organizations have
the challenge of an email
immune audience.

Traditional communication methods such
as emails have a low open rate with the
actual message often getting lost.
© 2019 AppLearn®
All rights reserved

The solution to this issue is to use a variety of
trackable channels to push your message. Using both
in-application and out-of-application communications
are necessary to raise awareness and consumability.
© 2019 AppLearn®
All rights reserved

The inbuilt human resistance to change is
a massive hurdle for organizations, that can
often be detrimental to change initiatives.
© 2019 AppLearn®
All rights reserved

© 2019 AppLearn®
All rights reserved
But, by creating a bespoke
message and expanding
your communication
streams, you can
overcome the inbuilt
human resistance to
change, maximizing user
adoption and ROI.

Let’s connect
© 2019 AppLearn®
All rights reserved

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Overcoming your workforce's resistance to change

3. “The speed of software deployment is greater than the individual speed of behavior change.” Margaret Ruiseal, Partner and Head of HR Transformation Practice, Mercer © 2019 AppLearn® All rights reserved

5. It’s inherently difficult for organizations to overcome people’s natural resistance to change, especially when change occurs so frequently in the workplace. © 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved

10. The software changes you’re implementing won’t affect every employee in the same way; as a result, you can’t expect one generalized message to sufficiently prepare each employee. © 2019 AppLearn® All rights reserved

11. Taking the time to consider the effect the change will have on your employees, provides you with the tools to settle any worries and enhance the overall perception. © 2019 AppLearn® All rights reserved

15. The solution to this issue is to use a variety of trackable channels to push your message. Using both in-application and out-of-application communications are necessary to raise awareness and consumability. © 2019 AppLearn® All rights reserved

17. © 2019 AppLearn® All rights reserved But, by creating a bespoke message and expanding your communication streams, you can overcome the inbuilt human resistance to change, maximizing user adoption and ROI.

Overcoming your workforce's resistance to change

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