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Semelhante a TLC2018 Bertold Kolics: Funnels of Hiring Test Engineers
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TLC2018 Bertold Kolics: Funnels of Hiring Test Engineers
- 1. A P R E S E N T A T I O N B Y E S O Funnels of Hiring Test Engineers A P R E S E N T A T I O N B Y E S O
- 2. T H E E S O M I S S I O N Make a Difference Improve Community Health and Safety Through the Power of Data
- 3. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Challenges • Software testing in education • Few colleges in US prepare students for career in quality assurance • Flawed perception • Subservient to development • Stepping stone (transitional role) • Compensation
- 4. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles • Hire slow … • Strike a good balance between soft and technical skills • Teamwork • Don’t hire a bad apple • https://www.thisamericanlife.org/370/ruining-it-for-the-rest-of-us • Communication skills • More important than in development • Verbal/non-verbal • Articulate, clear, concise
- 5. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles – cont’d • Attitude • Naturally curios • Continuous learner – a knowledge worker • Self-starter, go-getter • Motivated to become product expert • System-level view vs. low-level details • Strives to understand end-user needs • Open minded • Team player • Salesman • Advocacy • Research of worst possible scenarios
- 6. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles – cont’d • Diversity • Different points of view, different ways to break product • Build a diverse team • Race • Age • Gender • Culture
- 7. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Funnel Prospect Candidate Hired Minimize width – quality candidates Minimize time & effort
- 8. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Recruitment Agencies • Timeline: short • Cost: 15-20% annual salary • Limit the number – ideally, work with one • Make them work for you • Pre-screening • Treat them well • Respond timely, treat them with respect • Remember: in hot markets, they have lot of options • Caveat • Top engineers may not work with recruiters
- 9. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Job Boards • Timeline: short • Cost is less than recruiters • You get what you pay for • Examples: • Indeed • Glassdoor • College recruiting sites • Not much success • Too many unqualified candidates • No pre-filtering – lot of work
- 10. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources • Timeline: short/medium • Cost: varies • Tailor the message to the audience to maximize responses
- 11. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources - Craigslist • Cheap • Gigs, full-time
- 12. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources – Hacker News • Free • Ask HN: who is hiring? thread on 1st of each month
- 13. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources – Stack Overflow • Cost is higher • Large audience • Many QA jobs
- 14. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Bootcamps • Timeline: medium • Specialized on Quality Assurance • Focused, short-term training • Not a 4-year college degree
- 15. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Bootcamps – Veterans4Quality • 12-week program • For veterans • Strict attendance requirement • Final exam • Curriculum revised regularly, taught by experts
- 16. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Events • Timeline: medium • Attend on a regular basis • Many look for jobs • Opportunity to speak unfiltered • Even better if you need name recognition … • Host a meetup or sponsor talks • Opportunity to attract engineer • To your technology • To your culture • To your space
- 17. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Events – Cont’d • Sponsored talk at Austin Java Users Group • Sponsorship cost: $1,000 • Chief Architect presentation (4 hours prep/presentation): $1,000 • Hired senior QA engineer in 2 weeks • Placement fee through recruiter would have been: $20k • Plus – received advertisement on group’s site
- 18. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Event at ESO • Austin Automation Professionals meetup hosted at ESO • Several inquiries about job openings • Good location • Active participation from ESO team • Relevant
- 19. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships • Timeline: long • Huge fan and advocate • Options to weigh • Full-time vs. part-time • Remote vs. local • Paid vs. unpaid • Assistance • Colleges to target
- 20. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships - benefits • For your team • Mentorship opportunity • Work on small projects that you never get to • “Try before you buy” • For the intern • Get to work on a real project – not just classroom exercise • Advice from senior engineers
- 21. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships – cont’d • Establish a program • Considerations: • Sourcing • Summer versus during school year • Remote versus local students • Recruit with the help of • Career fairs • College social media (Facebook, Twitter) • Your site, social media • College boards
- 22. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships - tips • Ideal students for internships • In junior year for Summer • In senior year for part-time • Full exposure • Integrate them into your team • Immerse them in your processes, culture • Arrange meetings with executives and employees outside your group • Provide lot of feedback • Survey • Get feedback at the end • Use it for future recruitment efforts
- 23. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Apprenticeships • Timeline: long-term • Not as popular in the US as in Europe • Not just for blue-collar jobs anymore • Helps offset college costs • Federal/local funding may be available
- 24. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Externship – job shadowing • Timeline: long-term • Targeted for freshman students • Limited duration (1-2 days) • Little / no preparation • Typically no cost • Helps build name recognition • If hired • Can round out more senior interns
- 25. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Externship at ESO • Computer Science freshman from Rice University in January • Spent 1 day at ESO • Got overview of the inner workings of a software company • Shadowed 3 different roles during the day • Team lunch • Benefits • For ESO: • Team fit was evaluated during the day by 3 different employees • Identified as good future intern candidate • For her: • Learning • Feeling comfortable and wanting to apply for internship at ESO
- 26. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Closing Thoughts • Diversify your hiring strategy • Consider • Avenues to pursue • Timelines • Cost