SlideShare uma empresa Scribd logo
1 de 20
Baixar para ler offline
Why Legal Tech?
LegalTech Japan, Tokyo
Richard Tromans, Founder & Consultant
Tromans Consulting
Overview
• Legal services……It’s all about relationships….
• And, economics.
• Making things change.
It’s all about relationships
Lawyer Client
ECONOMICS
Law ≠ Business of law
First Principles
1. If society is to be governed by rules, then we need:
• legal services (e.g. advice, case management, doc review) and,
• legal products (e.g. contracts)
2. Producing these is fundamentally economic activity.
3. How each service is delivered and each product is made has an
economic cost.
4. We should continually seek to reduce that economic cost.
Arguments for not changing
1. ‘No one ever got fired for picking IBM.’
2. ‘Legal cost savings are irrelevant compared to the value we bring to
the business.’
3. ‘Nothing we do is ever the same twice.’
If an event isn’t a one-off,
then we can learn to improve things.
And, if it’s not all unique, then:
1. Data can be gathered.
2. Inefficiencies can be found and reduced.
3. Better methods of production can be found.
4. Models (e.g. templates, standard pricing) can be developed.
5. Production times can be sped up.
6. Quality can increase/risk reduced as errors are ironed out.
7. Insights into legal & business practices can be found.
8. Overall, costs can be sensibly reduced.
We can make this change happen via:
• People,
• Process,
• Technology.
People, Process & Technology
• Reduce the cost of human labour involved in providing services
and making legal products:
• LPOs, ALSPs and Managed Legal Services.
• Refer to cheaper regional law firms.
• Use Lawyers On Demand services.
• Increase paralegal and junior lawyer team/insource more work
into legal teams.
• (Likely all of the above – But there is a limit…!)
‘If you don’t want a robot
to replace you, then stop
behaving like one.’
‘Make lawyers more
human, by absorbing the
process work with
technology.’
People, Process & Technology
• Process map and improve the steps involved in any BAU work.
• Put in place benchmarking of costs to create standard pricing
where possible.
• Develop templates that you actually use, and clause banks.
• Create more efficiently designed teams.
• Question how you do things.
•Demand the time and space to think about
how work is done.
People, Process & Technology
• Contract production/automation
• Contract pre-signing review
• Large scale contract/document/compliance review/analysis
• Litigation analysis/outcome prediction
• Knowledge retrieval (legal or pricing)
• Business and legal insights
Conclusion
• Think about the process to make the product, or to deliver the
service.
• Can it be done more efficiently? More economically?
• If so, what is the best combination of People, Process and Tech
to achieve that goal?
• Give yourself time to think about this.
People, Process & Technology
Thank you – Questions?
Richard Tromans – Founder & Consultant
Richard@TromansConsulting.com
Tromans Consulting
www.Tromansconsulting.com

Mais conteúdo relacionado

Mais procurados

Things Law Firms Should Consider Before Choosing Legal Research Service Provider
Things Law Firms Should Consider Before Choosing Legal Research Service ProviderThings Law Firms Should Consider Before Choosing Legal Research Service Provider
Things Law Firms Should Consider Before Choosing Legal Research Service ProviderCogneesol
 
Ethics for IT Workers and IT Users
Ethics for IT Workers and IT UsersEthics for IT Workers and IT Users
Ethics for IT Workers and IT UsersMark Jhon Oxillo
 
Multi-Channel Innovation & Competence
Multi-Channel Innovation & CompetenceMulti-Channel Innovation & Competence
Multi-Channel Innovation & CompetenceHayden Sutherland
 
ACEDS-Streamline Litigation March 2015 Webcast
ACEDS-Streamline Litigation March 2015 WebcastACEDS-Streamline Litigation March 2015 Webcast
ACEDS-Streamline Litigation March 2015 WebcastLogikcull.com
 
How Technology is Changing the Practice of Law
How Technology is Changing the Practice of LawHow Technology is Changing the Practice of Law
How Technology is Changing the Practice of LawRon Dolin
 

Mais procurados (7)

Things Law Firms Should Consider Before Choosing Legal Research Service Provider
Things Law Firms Should Consider Before Choosing Legal Research Service ProviderThings Law Firms Should Consider Before Choosing Legal Research Service Provider
Things Law Firms Should Consider Before Choosing Legal Research Service Provider
 
Ethics for IT Workers and IT Users
Ethics for IT Workers and IT UsersEthics for IT Workers and IT Users
Ethics for IT Workers and IT Users
 
Stuart White
Stuart WhiteStuart White
Stuart White
 
Multi-Channel Innovation & Competence
Multi-Channel Innovation & CompetenceMulti-Channel Innovation & Competence
Multi-Channel Innovation & Competence
 
Chinese Commercial Law
Chinese Commercial LawChinese Commercial Law
Chinese Commercial Law
 
ACEDS-Streamline Litigation March 2015 Webcast
ACEDS-Streamline Litigation March 2015 WebcastACEDS-Streamline Litigation March 2015 Webcast
ACEDS-Streamline Litigation March 2015 Webcast
 
How Technology is Changing the Practice of Law
How Technology is Changing the Practice of LawHow Technology is Changing the Practice of Law
How Technology is Changing the Practice of Law
 

Semelhante a 2 why legal tech richard tromans

Training in Law Practice Technology and Management
Training in Law Practice Technology and ManagementTraining in Law Practice Technology and Management
Training in Law Practice Technology and ManagementRichard S. Granat
 
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014Eversheds Sutherland
 
Precarious professionalism
Precarious professionalismPrecarious professionalism
Precarious professionalismRichard Moorhead
 
Develop web applications fast with no coding. Code free web application plat...
Develop web applications fast with no coding.  Code free web application plat...Develop web applications fast with no coding.  Code free web application plat...
Develop web applications fast with no coding. Code free web application plat...Gibroni1
 
Legal Research Outsourcing: Our Means and Your Ends
Legal Research Outsourcing: Our Means and Your EndsLegal Research Outsourcing: Our Means and Your Ends
Legal Research Outsourcing: Our Means and Your Endsrajni_minhas
 
Managing Problems
Managing ProblemsManaging Problems
Managing ProblemsIFLP
 
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...Frederick J. Esposito, Jr., CLM
 
"What have the techies ever done for us?"Can technology help lawyers lead a h...
"What have the techies ever done for us?"Can technology help lawyers lead a h..."What have the techies ever done for us?"Can technology help lawyers lead a h...
"What have the techies ever done for us?"Can technology help lawyers lead a h...Ethien
 
Reading Industry Tea Leaves to Achieve Automation Proof Skills
Reading Industry Tea Leaves to Achieve Automation Proof SkillsReading Industry Tea Leaves to Achieve Automation Proof Skills
Reading Industry Tea Leaves to Achieve Automation Proof SkillsLogikcull.com
 
A New Era: How Business Apps Are Changing Legal Departments
A New Era: How Business Apps Are Changing Legal DepartmentsA New Era: How Business Apps Are Changing Legal Departments
A New Era: How Business Apps Are Changing Legal DepartmentsOnit Software
 
LPO- all in one legitimate service Providers
LPO- all in one legitimate service ProvidersLPO- all in one legitimate service Providers
LPO- all in one legitimate service ProvidersDeepika Ojha
 
Ai and Legal Industy - Executive Overview
Ai and Legal Industy - Executive OverviewAi and Legal Industy - Executive Overview
Ai and Legal Industy - Executive OverviewGraeme Wood
 
alt+Law - Legal Innovation A New Narrative
alt+Law - Legal Innovation A New Narrativealt+Law - Legal Innovation A New Narrative
alt+Law - Legal Innovation A New NarrativeJerrold Soh
 
Dttl legal-deloitte-approach-legal-management-consulting
Dttl legal-deloitte-approach-legal-management-consultingDttl legal-deloitte-approach-legal-management-consulting
Dttl legal-deloitte-approach-legal-management-consultingNilson Michiles
 
Innovation in the Legal Services Industry - "The Future is Already Here, It i...
Innovation in the Legal Services Industry - "The Future is Already Here, It i...Innovation in the Legal Services Industry - "The Future is Already Here, It i...
Innovation in the Legal Services Industry - "The Future is Already Here, It i...Daniel Katz
 
Final legal tracker transform legal department six months wp (s024326 us) 6 1...
Final legal tracker transform legal department six months wp (s024326 us) 6 1...Final legal tracker transform legal department six months wp (s024326 us) 6 1...
Final legal tracker transform legal department six months wp (s024326 us) 6 1...Jean-Christophe Bray
 
Smart Process Design: Continuous Improvement to Leverage the Right Technology...
Smart Process Design: Continuous Improvement to Leverage the Right Technology...Smart Process Design: Continuous Improvement to Leverage the Right Technology...
Smart Process Design: Continuous Improvement to Leverage the Right Technology...Daniel W. Linna Jr.
 

Semelhante a 2 why legal tech richard tromans (20)

Training in Law Practice Technology and Management
Training in Law Practice Technology and ManagementTraining in Law Practice Technology and Management
Training in Law Practice Technology and Management
 
LexisNexis Moneyball for Lawyers
LexisNexis Moneyball for LawyersLexisNexis Moneyball for Lawyers
LexisNexis Moneyball for Lawyers
 
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
 
Precarious professionalism
Precarious professionalismPrecarious professionalism
Precarious professionalism
 
Develop web applications fast with no coding. Code free web application plat...
Develop web applications fast with no coding.  Code free web application plat...Develop web applications fast with no coding.  Code free web application plat...
Develop web applications fast with no coding. Code free web application plat...
 
Legal Research Outsourcing: Our Means and Your Ends
Legal Research Outsourcing: Our Means and Your EndsLegal Research Outsourcing: Our Means and Your Ends
Legal Research Outsourcing: Our Means and Your Ends
 
Managing Problems
Managing ProblemsManaging Problems
Managing Problems
 
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...
2012 Reg 2 Conference and Expo -FM03: Electronic Billing -Missing the Train? ...
 
"What have the techies ever done for us?"Can technology help lawyers lead a h...
"What have the techies ever done for us?"Can technology help lawyers lead a h..."What have the techies ever done for us?"Can technology help lawyers lead a h...
"What have the techies ever done for us?"Can technology help lawyers lead a h...
 
Reading Industry Tea Leaves to Achieve Automation Proof Skills
Reading Industry Tea Leaves to Achieve Automation Proof SkillsReading Industry Tea Leaves to Achieve Automation Proof Skills
Reading Industry Tea Leaves to Achieve Automation Proof Skills
 
A New Era: How Business Apps Are Changing Legal Departments
A New Era: How Business Apps Are Changing Legal DepartmentsA New Era: How Business Apps Are Changing Legal Departments
A New Era: How Business Apps Are Changing Legal Departments
 
LPO- all in one legitimate service Providers
LPO- all in one legitimate service ProvidersLPO- all in one legitimate service Providers
LPO- all in one legitimate service Providers
 
Ai and Legal Industy - Executive Overview
Ai and Legal Industy - Executive OverviewAi and Legal Industy - Executive Overview
Ai and Legal Industy - Executive Overview
 
alt+Law - Legal Innovation A New Narrative
alt+Law - Legal Innovation A New Narrativealt+Law - Legal Innovation A New Narrative
alt+Law - Legal Innovation A New Narrative
 
Dttl legal-deloitte-approach-legal-management-consulting
Dttl legal-deloitte-approach-legal-management-consultingDttl legal-deloitte-approach-legal-management-consulting
Dttl legal-deloitte-approach-legal-management-consulting
 
Future Law Office 2020
Future Law Office 2020Future Law Office 2020
Future Law Office 2020
 
Innovation in the Legal Services Industry - "The Future is Already Here, It i...
Innovation in the Legal Services Industry - "The Future is Already Here, It i...Innovation in the Legal Services Industry - "The Future is Already Here, It i...
Innovation in the Legal Services Industry - "The Future is Already Here, It i...
 
Final legal tracker transform legal department six months wp (s024326 us) 6 1...
Final legal tracker transform legal department six months wp (s024326 us) 6 1...Final legal tracker transform legal department six months wp (s024326 us) 6 1...
Final legal tracker transform legal department six months wp (s024326 us) 6 1...
 
Company Profile
Company ProfileCompany Profile
Company Profile
 
Smart Process Design: Continuous Improvement to Leverage the Right Technology...
Smart Process Design: Continuous Improvement to Leverage the Right Technology...Smart Process Design: Continuous Improvement to Leverage the Right Technology...
Smart Process Design: Continuous Improvement to Leverage the Right Technology...
 

Último

[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...gurkirankumar98700
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 

Último (20)

[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 

2 why legal tech richard tromans

  • 1. Why Legal Tech? LegalTech Japan, Tokyo Richard Tromans, Founder & Consultant Tromans Consulting
  • 2. Overview • Legal services……It’s all about relationships…. • And, economics. • Making things change.
  • 3. It’s all about relationships
  • 5.
  • 6.
  • 8. First Principles 1. If society is to be governed by rules, then we need: • legal services (e.g. advice, case management, doc review) and, • legal products (e.g. contracts) 2. Producing these is fundamentally economic activity. 3. How each service is delivered and each product is made has an economic cost. 4. We should continually seek to reduce that economic cost.
  • 9. Arguments for not changing 1. ‘No one ever got fired for picking IBM.’ 2. ‘Legal cost savings are irrelevant compared to the value we bring to the business.’ 3. ‘Nothing we do is ever the same twice.’
  • 10. If an event isn’t a one-off, then we can learn to improve things.
  • 11. And, if it’s not all unique, then: 1. Data can be gathered. 2. Inefficiencies can be found and reduced. 3. Better methods of production can be found. 4. Models (e.g. templates, standard pricing) can be developed. 5. Production times can be sped up. 6. Quality can increase/risk reduced as errors are ironed out. 7. Insights into legal & business practices can be found. 8. Overall, costs can be sensibly reduced.
  • 12. We can make this change happen via: • People, • Process, • Technology.
  • 13. People, Process & Technology • Reduce the cost of human labour involved in providing services and making legal products: • LPOs, ALSPs and Managed Legal Services. • Refer to cheaper regional law firms. • Use Lawyers On Demand services. • Increase paralegal and junior lawyer team/insource more work into legal teams. • (Likely all of the above – But there is a limit…!)
  • 14. ‘If you don’t want a robot to replace you, then stop behaving like one.’
  • 15. ‘Make lawyers more human, by absorbing the process work with technology.’
  • 16. People, Process & Technology • Process map and improve the steps involved in any BAU work. • Put in place benchmarking of costs to create standard pricing where possible. • Develop templates that you actually use, and clause banks. • Create more efficiently designed teams. • Question how you do things. •Demand the time and space to think about how work is done.
  • 17. People, Process & Technology • Contract production/automation • Contract pre-signing review • Large scale contract/document/compliance review/analysis • Litigation analysis/outcome prediction • Knowledge retrieval (legal or pricing) • Business and legal insights
  • 18. Conclusion • Think about the process to make the product, or to deliver the service. • Can it be done more efficiently? More economically? • If so, what is the best combination of People, Process and Tech to achieve that goal? • Give yourself time to think about this.
  • 19. People, Process & Technology
  • 20. Thank you – Questions? Richard Tromans – Founder & Consultant Richard@TromansConsulting.com Tromans Consulting www.Tromansconsulting.com