attempt to summarize her work for easy learning and studies

1. By Anmol kumar sharma

2. Mary parker follet was a political philosopher, social critic and a
management thinker. She is regarded as a prophet in Management
circles. As harold Pollard said in the field of managing no one can be
more deserving of this title than her. Whatever she said in 1920 was
rediscovered by psychologists in 1950 and 1960.
Follett defined management as: "the art of getting things done through
people".
She bridged the gap between taylor scientific management and new
social psychology of 1920 and promoted better human relations in the
industry

3. conflict is neither good or bad it is the result which is good
or bad. It can be used constructively and destructively
There are three ways of dealing with difference:
A. Domination
B. Compromise
C. and integration.
By domination only one side gets what it wants; by compromise
neither side gets what it wants; by integration we find a way by
which both sides may get what they wish.

4.  Merely ordering will not produce results
 Action depends on habit patterns of workers
over a long period and managers should build
up mental attitudes. These habit patterns
and attitudes are developed by training
 Orders should resolve than create conflicts
 Many people dislike being ordered. People
specially talented and skilled ones resent
telling what to do
 Very detailed orders become difficult to
follow it removes responsibility from the
person

5.  The order giving is not a simple job, if orders are given in a
disagreeable way, they may create troubles. Sometimes a
person who receives them loses his temper or becomes
sullen or is on the defensive and begins thinking of his
rights. The solution is to depersonalize the giving of
orders , to unite all concerned in study of situation , to
discover law of situation and obey that. One person should
not give orders to another person, but both should agree
to take their orders from the situation. If orders are simply
part of the situation the question of somebody giving and
somebody receiving does not come up both accept the
orders given by the situation
 she said of course we should exercise authority but always
the authority of the situation.
 Study of total situation not just part of it as situation is
always evolving

6.  Real power cannot be delegated
 Power without responsibility cannot be
allowed
 Power and authority are not same thing
 Authority resided in situation not person or
position
 Final authority was an illusion based on
false premise of power

7.  Distinction between power over and power
with.
 Power over means forcing other to do your will
it creates resentment and reactions but widely
used.
 Follet had suggested power with instead of
power over and replace coercion by coactions .
 The essence of good human relations was
creating the feeling of working with someone
rather than working under someone.

8.  That is always our problem, not how to get
control of people, but how all together we
can get control of a situation.
 Fact control than man control
 Correlated control than superimposed
control
 Unity and cooperation between Man ,
material and methods to achieve it
 Integration is key word to ensure control

9. she says mere consent of the workers to do
as they are told is not enough they should be
given a participation in planning the work For
this the principles are
A. Two way channels of communication and
consultation
B. Recognize ideas from workers
C. A method of integration to settles
differences and diverse opinions

10.  Leadership is not the product of position but knowledge
 The leader must integrate not merely give orders
 It is role of the leader to educate and train
 He should be group oriented than power oriented
 The best leader does not ask followers, to serve him but the
common end
 The great leader doesn’t have followers but men and women
working with him
 He has insight not only to meet next situation but to invent it
 Is able to integrate individual experience for common
purpose
 The best leaders train their followers to become leaders
they wish to be leader of leaders
 Leadership is not defined by exercise of power but by
increasing sense of power among those led. The most
essential work of leader is to create more leaders

11.  she opposed the idea of ballot box
democracy as it reflected crowd
psychology.
 The new and true democracy was to
build from small neighborhood group
to community groups to state to
national and eventually to an
international group will.
 She believed that people could create
a new social consciousness.


12.  new society should be based on group
concept and not upon individualism. She
added group thinking, and collective will to
mgmt the group concept would become
basis for our future industrial systems. The
potentialities of individual remain
potentialities until realized by group life.
Man discovers his true nature and his true
freedom only through group

13.  she said combination of science and service
would lead to profession of management
follet says of professional managers that they
love the work and get real satisfaction out of
doing it

14.  coordination was the central core of forming
organization
 It is continuous process it cannot be left to
chance and managers must continually strive
to achieve it
 Early start specially at planning is required to
ensure coordination

15.  The range of her ideas was too wide. Her
ideas stood the test of time. Follet made
valuable contribution to management
thought. she was at the right place at the
right time to pull together three links of
management scientific human and
administrative
 Drucker says follet is the most quoted
thinker but probably the least heeded of all
students of organisation

16. Thank you