SlideShare uma empresa Scribd logo
1 de 24
Communication Skills Ankur Harlalka
Communication is a series of experience of Ankur Harlalka Hearing Smell Seeing Taste Touch
Communication Skills ,[object Object],[object Object],Ankur Harlalka
Communication Goals Ankur Harlalka To get and give information To persuade To ensure understanding To get action To change behavior
Most Common Ways to Communicate ,[object Object],Ankur Harlalka Speaking Writing Body   Language
Types of Communication  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Barriers to Communication ,[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Semantic Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Emotional Or Psychological Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Organization Barriers ,[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Personal Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Communication Process Ankur Harlalka SENDER RECEIVER Feedback receiver sender Communication is the  process of sending and receiving  information among people… Noise Use of  channel to  transmit the message
Communication code scheme Ankur Harlalka
Communication Involves Three Components   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Effective Verbal Messages   ,[object Object],[object Object],[object Object],Ankur Harlalka SENDING MESSAGES
Nonverbal Messages   ,[object Object],Ankur Harlalka Facial Expression Postures and Gestures
Paraverbal Messages ,[object Object],Ankur Harlalka
RECEIVING MESSAGES ,[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka Key Listening Skills
What makes a good communicator? Ankur Harlalka Clarity Integrity Timing Adequacy
How do you develop your communication skills? Explore the related skills Ankur Harlalka
Tips to good communication skills ,[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka At Last
Effective Communication . . . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ankur Harlalka
Thanks Ankur Harlalka

Mais conteúdo relacionado

Mais procurados

Types and barriers to listening
Types and barriers to listeningTypes and barriers to listening
Types and barriers to listening
Irshad Ahmed
 

Mais procurados (20)

Listening comprehension
Listening comprehensionListening comprehension
Listening comprehension
 
Listening Skill
Listening SkillListening Skill
Listening Skill
 
Active vs. Passive listening
Active vs. Passive listeningActive vs. Passive listening
Active vs. Passive listening
 
Active and Passive Listening- Presentation
Active and Passive Listening- PresentationActive and Passive Listening- Presentation
Active and Passive Listening- Presentation
 
Listening skills
Listening skillsListening skills
Listening skills
 
Qualities of a good listener
Qualities of a good listenerQualities of a good listener
Qualities of a good listener
 
Listening-Skills Helpful Presentation
Listening-Skills Helpful PresentationListening-Skills Helpful Presentation
Listening-Skills Helpful Presentation
 
"Listening is a process" - Needs to be proven
"Listening is a process" - Needs to be proven"Listening is a process" - Needs to be proven
"Listening is a process" - Needs to be proven
 
The Impact of Listening
The Impact of ListeningThe Impact of Listening
The Impact of Listening
 
Active listening
Active listeningActive listening
Active listening
 
Listening
ListeningListening
Listening
 
Listening
ListeningListening
Listening
 
Listening skills
Listening skillsListening skills
Listening skills
 
Listening skills final
Listening skills finalListening skills final
Listening skills final
 
WHAT IS LISTENING SKILLS
WHAT IS  LISTENING SKILLSWHAT IS  LISTENING SKILLS
WHAT IS LISTENING SKILLS
 
Types and barriers to listening
Types and barriers to listeningTypes and barriers to listening
Types and barriers to listening
 
Listening skills
Listening  skillsListening  skills
Listening skills
 
Listening
ListeningListening
Listening
 
Listening skills
Listening skillsListening skills
Listening skills
 
importance of listening
importance of listeningimportance of listening
importance of listening
 

Destaque

Influences on individual communication & interpersonal processes
Influences on individual communication & interpersonal processesInfluences on individual communication & interpersonal processes
Influences on individual communication & interpersonal processes
Lindsey Marie Arcilla-Vismanos
 
Interpersonal Communication 1 - Emotional Intelligence
Interpersonal Communication 1 - Emotional IntelligenceInterpersonal Communication 1 - Emotional Intelligence
Interpersonal Communication 1 - Emotional Intelligence
George Diamandis
 
Non Verbal Communication of Emotion
Non Verbal Communication of EmotionNon Verbal Communication of Emotion
Non Verbal Communication of Emotion
Ghulam Hasnain
 
Oral comm ii moral values (1)
Oral comm ii moral values (1)Oral comm ii moral values (1)
Oral comm ii moral values (1)
angelesbh
 
Effective Communication Using Emotional Intelligence
Effective Communication Using Emotional IntelligenceEffective Communication Using Emotional Intelligence
Effective Communication Using Emotional Intelligence
M_abbas_1
 
Chapter 10 - Communicating and Informatiion Technology
Chapter 10 - Communicating and Informatiion TechnologyChapter 10 - Communicating and Informatiion Technology
Chapter 10 - Communicating and Informatiion Technology
dpd
 
Chapter 7: Emotional Messages
Chapter 7: Emotional MessagesChapter 7: Emotional Messages
Chapter 7: Emotional Messages
Blake Esta
 
Emotional Intelligence And Communication
Emotional Intelligence And CommunicationEmotional Intelligence And Communication
Emotional Intelligence And Communication
Sahil Mahajan
 
Non Verbal Communication
Non Verbal CommunicationNon Verbal Communication
Non Verbal Communication
Pratishtha Ram
 
Language & Communication
Language & CommunicationLanguage & Communication
Language & Communication
Xianah Montales
 

Destaque (20)

Influences on individual communication & interpersonal processes
Influences on individual communication & interpersonal processesInfluences on individual communication & interpersonal processes
Influences on individual communication & interpersonal processes
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 
Interpersonal Communication 1 - Emotional Intelligence
Interpersonal Communication 1 - Emotional IntelligenceInterpersonal Communication 1 - Emotional Intelligence
Interpersonal Communication 1 - Emotional Intelligence
 
Non verbal communication
Non verbal communication Non verbal communication
Non verbal communication
 
1 emotional intelligence
1 emotional intelligence1 emotional intelligence
1 emotional intelligence
 
Non Verbal Communication of Emotion
Non Verbal Communication of EmotionNon Verbal Communication of Emotion
Non Verbal Communication of Emotion
 
Developing a human tone of voice: 4 step strategy
Developing a human tone of voice: 4 step strategyDeveloping a human tone of voice: 4 step strategy
Developing a human tone of voice: 4 step strategy
 
Oral comm ii moral values (1)
Oral comm ii moral values (1)Oral comm ii moral values (1)
Oral comm ii moral values (1)
 
Effective Communication Using Emotional Intelligence
Effective Communication Using Emotional IntelligenceEffective Communication Using Emotional Intelligence
Effective Communication Using Emotional Intelligence
 
Make your pitch perfect, using competitive and emotional intelligence - SEOZONE
Make your pitch perfect, using competitive and emotional intelligence - SEOZONEMake your pitch perfect, using competitive and emotional intelligence - SEOZONE
Make your pitch perfect, using competitive and emotional intelligence - SEOZONE
 
Chapter 10 - Communicating and Informatiion Technology
Chapter 10 - Communicating and Informatiion TechnologyChapter 10 - Communicating and Informatiion Technology
Chapter 10 - Communicating and Informatiion Technology
 
Chapter 7: Emotional Messages
Chapter 7: Emotional MessagesChapter 7: Emotional Messages
Chapter 7: Emotional Messages
 
Emotional Intelligence And Communication
Emotional Intelligence And CommunicationEmotional Intelligence And Communication
Emotional Intelligence And Communication
 
The role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadershipThe role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadership
 
Voice and Tone: Creating content for humans (Kate Kiefer Lee)
Voice and Tone: Creating content for humans (Kate Kiefer Lee)Voice and Tone: Creating content for humans (Kate Kiefer Lee)
Voice and Tone: Creating content for humans (Kate Kiefer Lee)
 
Non Verbal Communication
Non Verbal CommunicationNon Verbal Communication
Non Verbal Communication
 
Types of communication
Types of communication Types of communication
Types of communication
 
Emotions
EmotionsEmotions
Emotions
 
Organizational communication by Rosalie A. Molina
Organizational communication by Rosalie A. MolinaOrganizational communication by Rosalie A. Molina
Organizational communication by Rosalie A. Molina
 
Language & Communication
Language & CommunicationLanguage & Communication
Language & Communication
 

Semelhante a Communicationskill

Communicationskillsppt 090821111232-phpapp01(1)
Communicationskillsppt 090821111232-phpapp01(1)Communicationskillsppt 090821111232-phpapp01(1)
Communicationskillsppt 090821111232-phpapp01(1)
Azarudeen Azar
 
Communicationskillsppt 090821111232-phpapp01
Communicationskillsppt 090821111232-phpapp01Communicationskillsppt 090821111232-phpapp01
Communicationskillsppt 090821111232-phpapp01
Karan Sharma
 
Communication skills
Communication skillsCommunication skills
Communication skills
Neha Sharma
 
Communication skills development
Communication skills development Communication skills development
Communication skills development
Rajib jena
 
Communication process
Communication processCommunication process
Communication process
Imran Hafeez
 

Semelhante a Communicationskill (20)

Khurram Waseem Khan MBA 1st semester Presentation Communication Skills ppt
Khurram Waseem Khan MBA 1st semester Presentation Communication Skills pptKhurram Waseem Khan MBA 1st semester Presentation Communication Skills ppt
Khurram Waseem Khan MBA 1st semester Presentation Communication Skills ppt
 
Communication skills ppt
Communication skills pptCommunication skills ppt
Communication skills ppt
 
Communication skills
Communication  skillsCommunication  skills
Communication skills
 
Communicationskillsppt 090821111232-phpapp01(1)
Communicationskillsppt 090821111232-phpapp01(1)Communicationskillsppt 090821111232-phpapp01(1)
Communicationskillsppt 090821111232-phpapp01(1)
 
Communicationskillsppt 090821111232-phpapp01
Communicationskillsppt 090821111232-phpapp01Communicationskillsppt 090821111232-phpapp01
Communicationskillsppt 090821111232-phpapp01
 
Effective communication Skills for Everyone
Effective communication Skills for EveryoneEffective communication Skills for Everyone
Effective communication Skills for Everyone
 
communication skills-ppt.02
communication skills-ppt.02communication skills-ppt.02
communication skills-ppt.02
 
Communicationskills.drjma
Communicationskills.drjmaCommunicationskills.drjma
Communicationskills.drjma
 
Communication Skills.drjma
Communication Skills.drjmaCommunication Skills.drjma
Communication Skills.drjma
 
Effective communications
Effective communicationsEffective communications
Effective communications
 
Non-Verbal Communication (Group Presentation)
Non-Verbal Communication (Group Presentation)Non-Verbal Communication (Group Presentation)
Non-Verbal Communication (Group Presentation)
 
Communication skills ppt last update (1)
Communication skills ppt last update (1)Communication skills ppt last update (1)
Communication skills ppt last update (1)
 
8 09-2020 communications skills
8 09-2020 communications skills8 09-2020 communications skills
8 09-2020 communications skills
 
Communication skills at work
Communication skills at workCommunication skills at work
Communication skills at work
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication skills development
Communication skills development Communication skills development
Communication skills development
 
Communication Skills.drjma
Communication Skills.drjmaCommunication Skills.drjma
Communication Skills.drjma
 
Communication process
Communication processCommunication process
Communication process
 
Communication Skill by Soumi Chakrabarty
Communication Skill by Soumi ChakrabartyCommunication Skill by Soumi Chakrabarty
Communication Skill by Soumi Chakrabarty
 
Communication skills
Communication skills Communication skills
Communication skills
 

Último

Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
PECB
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
heathfieldcps1
 

Último (20)

Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 

Communicationskill