The 70:20:10 framework is a learning and development model that explains the relationship between experiential, social, and formal types of learning. According to research by the Center for Creative Leadership, 70% of learning comes from job experiences, 20% comes from relationships, and 10% comes from formal training. The model emphasizes that effective professional development comes from learning, not just training. It encourages organizations to provide experiences like new responsibilities, involvement in projects and decisions, and mentorship relationships to facilitate on-the-job learning.
2. The 70:20:10 Framework is a learning and development reference model
which captures the three types of learning - experiential, social and
formal - and explains their relationship to one another.
3. According to the 70:20:10 model, effective professional development
comes from learning, not training. This methodology was originally
introduced after a study conducted by the Center for Creative Leadership
(CCL) that examined how executives learn, grow and change over the
course of their careers.
CCL then published the ratio they believe to be most effective for
learning:
• 70% of what we learn comes from job-related experiences
• 20% from developmental relationships
• 10% from formal coursework and training
4. For the 70%: Job-Related Experiences
Ideas include:
• Add new responsibilities
• Expand decision-making authority
• Increase the employee’s management of others
• Include the employee in more senior leadership meetings
• Include the employee in forecasting and budgeting projects
• Encourage cross-functional involvement in projects
• Bring the employee into hiring decisions
5. For the 20%: Interactions With Others
Ideas include:
• Assign mentor/mentee relationships
• Reverse mentoring
• Set up regular coaching sessions
• Introduce the employee to leaders outside of your organization
• Conduct 360-degree feedback sessions
• Encourage peer-to-peer 1:1 meetings focused on reflection, not tasks
6. For the 10%: Formal Education Events
Ideas include:
• Lectures
• Books
• workshops
• Videos and webinars
• eBooks or articles written by industry leaders
• Seminars and panels
• Group meetings focused on business-related topics
7. Benefits of 70:20:10
• Empowers people to take care of their learning
• Encourage sharing of learning and experiences
• Recognizes the role everyone can play in improving performance
• Allows people to learn in way that works for them
• Broadens people’s views of what learning is
• Improves development planning (not choosing from a menu)
• Moves thinking towards ‘what can I do now?’
• Develops a laerning culture in your organisation