Personal Information
Organização/Local de trabalho
Gautam Budh Nagar, Uttar Pradesh India
Cargo
IT Manager at Opera Solutions
Setor
Technology / Software / Internet
Sobre
ITIL certified and customer-focused professional with over 14 years of cross-cultural experience in ServiceDesk, IT Infrastructure and IT related Projects Management with a proven record of success leading all phases of diverse technology projects across the US, UK, Paris & India
Expertise in managing ITIL ServiceDesk, Infrastructure Support, L3 & L4 Wintel Technical Support, Financial CAPX & OPAX, Vendor, Resource and Team Management.
Experience in managing full IT projects lifecycle from requirements gathering to final implementation, Team handling, Incident Management and participating in yearly planning.
Marcadores
i
it manager
operation manager
it operation manager
technical operations manager
it operations
project management
infrastructure support
wintel
itil
servicedesk
manager it
Ver mais
Documentos
(2)Gostaram
(2)Module 3: Security, Identity and Access Management - AWSome Day Online Conference APAC
Amazon Web Services
•
Há 6 anos
Module 2: AWS Foundational Services - AWSome Day Online Conference
Amazon Web Services
•
Há 6 anos
Personal Information
Organização/Local de trabalho
Gautam Budh Nagar, Uttar Pradesh India
Cargo
IT Manager at Opera Solutions
Setor
Technology / Software / Internet
Sobre
ITIL certified and customer-focused professional with over 14 years of cross-cultural experience in ServiceDesk, IT Infrastructure and IT related Projects Management with a proven record of success leading all phases of diverse technology projects across the US, UK, Paris & India
Expertise in managing ITIL ServiceDesk, Infrastructure Support, L3 & L4 Wintel Technical Support, Financial CAPX & OPAX, Vendor, Resource and Team Management.
Experience in managing full IT projects lifecycle from requirements gathering to final implementation, Team handling, Incident Management and participating in yearly planning.
Marcadores
i
it manager
operation manager
it operation manager
technical operations manager
it operations
project management
infrastructure support
wintel
itil
servicedesk
manager it
Ver mais