Creating a Culture of Learning in the New Year

March 10 2016
Creating a Culture of
Learning in the New Year
The start of a new year is great time for
learning leaders and talent development
pros to inspire a new culture of learning at
their organizations.
The beneﬁts of an effective learning culture
include:
• More productivity
• Better employee retention
• Attracting top talent
• Improved return on investment (ROI)
• A boost in return on expectation (ROE)
Laurie Burruss laurie@lynda.com

Laurie Burruss is. . .
• ALWAYS: A storyteller, recently a digital storyteller
• NOW: 22 years Professor Emeritus in Interaction Design
@ Pasadena City College
• CURRENTLY: Education Innovation Advisor @ lynda.com  
http://www.lynda.com laurie@lynda.com
• AND ALSO: 15 years as Director of the Pasadena Digital
Media Center serving the State of California Community
Colleges as a regional resource for collaboration
between education, industry, and the community 
http://www.pasadena.edu/dmc-pcc Pre-K 4 yrs old

Our ability to continuously learn and adapt
will determine the extent to which we thrive
in today’s organizations, in our personal
lives, and in these . . . times.

Does your organization
encourage and support a
culture of learning?
Yes
Somewhat
No
POLL #1

What is a culture of learning?

What is a culture of learning?
the integrated pattern
of human knowledge,
belief, and behavior
that depends upon the
capacity for learning
The set of shared
attitudes, values, goals,
and practices that
characterizes an institution
or organization

“There is a need to retool yourself,
and you should not expect to stop.”
–Randall Stephenson, CEO & Chair AT&T
http://www.nytimes.com/2016/02/14/technology/gearing-up-for-the-cloud-att-tells-its-workers-adapt-or-else.html?smprod=nytcore-iphone&smid=nytcore-iphone-share&_r=0

–Johnny Appleseed
“Type a quote here.”
https://hbr.org/2014/11/what-high-performers-want-at-work?utm_campaign=HBR&utm_source=linkedin&utm_medium=social

–Johnny Appleseed
https://hbr.org/2014/11/what-high-performers-want-at-work?utm_campaign=HBR&utm_source=linkedin&utm_medium=social
4
9
11

LEARNING LANDSCAPELearning content has evolved. There are now more choices than ever before to get the right learning to the right people at the right time.
LEADERSHIP AND MANAGEMENT IT APPLICATIONS CUSTOMER SERVICE COMPLIANCE AND ETHICS FINANCE AND BANKING
TYPES OF CONTENT
TECHNOLOGY
(PROGRAMING/DEVELOPMENT)
BUSINESS/
PROFESSIONAL SKILLS
SOFT SKILLS
(COMMUNICATION)
SALES AND MARKETING DESIGN
HUMAN RESOURCES/
LEARNING & DEVELOPMENT
get.degreed.com/learning-landscape
Online courses
Video courses
Bootcamps
Podcasts
Videos
Open courseware
MOOCs
Ebooks
Articles/Guides
Short Courses
Screencasts
Audio books
2016

learn connect create
❖ Identify the gaps in
current knowledge or
experience
❖ Research what is “new” or
unfamiliar in your ﬁeld
❖ Develop a list of skills you
want to pick up
https://hbr.org/2016/01/plan-your-professional-development-for-the-year
❖ Explore interesting
“horizon” trends
❖ In your business (soft
skills) move them from
red to yellow to green
❖ Create something
❖ Share something
http://www.freeimages.com/

The ability to continually develop and improve one’s
skills and knowledge in order to:
❖ Perform effectively and adapt to changes in the
workplace
❖ Take responsibility for keeping up-to-date on
current research and technology in one's work
❖ Identify and pursue areas for development and
training that will enhance job performance
❖ Reﬂect on and learn from ongoing organizational
changes
WHAT’S THE LITMUS TEST?
Continuous Learning
http://essentialskills.ideascale.com/a/dtd/Review-of-definition-for-Continuous-Learning/94638-17651

Greater PURPOSE Ask a BIG question.
What’s my sentence?
Vision for a Culture of Learning
?

–Clare Booth Luce
Author, Politician, Ambassador
“A great man is one sentence.”

– https://upload.wikimedia.org/wikipedia/commons/b/bb/Abraham_Lincoln_O-118_by_Gardner,_1865.jpg
He preserved the Union and
freed the slaves.
My One Sentence

– https://upload.wikimedia.org/wikipedia/commons/b/bb/Abraham_Lincoln_O-118_by_Gardner,_1865.jpg
He preserved the Union and
freed the slaves.
Laurie is a passionate teacher who
loves interaction design (and all that
means), a thought leader who
evangelizes teaching and learning
and a storyteller in pictures and
words.

–Dorie Clark, 01.07.2015
CEO, Clark Strategic Communications
“How can I ensure that I am more
valuable at the end of the year than
I was at the beginning?”
https://hbr.org/2016/01/plan-your-professional-development-for-the-year https://www.flickr.com/photos/mattridings/15093615417

MOTIVATION 1.0
MOTIVATION 2.0
MOTIVATION 3. 0
Survival
Compliance
Engagement
Abilities are inﬁnitely improvable

–Aza Steele
CEO, GoGuardian
“Knowledge is not the commodity
—the commodity is being able to
take these various parts of a
problem and put them together in
a new creative way.”
http://qz.com/608355/education-in-america-is-on-the-cusp-of-a-dramatic-change-will-the-country-let-it-happen/ https://i.ytimg.com/vi/YBtVcUo106s/maxresdefault.jpg

DELIBERATE
PRACTICE
http://www.freeimages.com/photo/playing-1422394
• Change up the learning
• Set new goals
• Strain
• Repeat, repeat, repeat
• Seek constant critical feedback
• Focus on where you need help

–Anders Ericsson
Psychologist, Scholar, Florida State University
“A lifelong period of deliberate
effort to improve performance in
a speciﬁc domain.”
http://www.amazon.com/Peak-Secrets-New-Science-Expertise-ebook/dp/B011H56MKS http://scottdmiller.com/wp-content/uploads/2008%20Anders%20from%20filter%20shoot.JPG

SMALL measures of
IMPROVEMENT
No overnight success.
No QUICK FIX.
Did I do more?
Did I do (it) well?
http://www.freeimages.com/photo/spotty-dotty-2-1170276 http://www.freeimages.com/photo/marathon-rotterdam-2-1553221
Deliberate Practice

–Johnny Appleseed
Baby Steps: Chunk up the learning
https://www.youtube.com/watch?v=IcA0Z6XPAmc

GOLDILOCKS tasks Not too easy . . .
Not too hard. . .
Deliberate Practice

GOLDILOCKS tasks
Deliberate Practice
Too Little
Just Right!
Too Much

Take a
LEARNING BREAK
Stefan Sagmeister
Every 7 years/1 year off
25 years of learning
40 years of working
25 years of retirement
http://uh8yh30l48rpize52xh0q1o6i.wpengine.netdna-cdn.com/wp-content/uploads/2014/05/40128_82e801660d7d1670_b.jpghttp://www.amazon.com/Things-have-learned-life-far/dp/0810995298
Deliberate Practice

Continuous Learning means to develop, grow, and utilize new
strategies that will equip employees for the increasingly complex
problems they face in their organizations.

Seek feedback, process it, and adapt themselves based on newfound
understanding of themselves, situations, and problems.
#icecreamtruck #lynda #arvato

–Johnny Appleseed
http://i.imgur.com/gS20Ewg.gif?noredirect
Manage expectations

10% Time LEARNING
40 hours
4 hrs
Manage expectations
http://www.freeimages.com/photo/clock-1466392

The D. I. Y.
PERFORMANCE
REVIEW
Figure out your goals:
• Mostly learning goals
• A few performance goals
• Monthly appraisal
http://www.freeimages.com/photo/spiral-bound-notebook-1-1240231
O.Y.O. (own your own) learning - It’s always personal!

The D. I. Y.
PERFORMANCE
REVIEW
Figure out your goals:
• Mostly learning goals
• A few performance goals
• Monthly appraisal
• Set both smaller & larger goals for your evaluation so some are
always being accomplished
• Align your work/school to your larger purpose
• Be brutally honest by improving performance to achieve mastery
• If solo doesn’t work, small groups of colleagues - peer-based DIY
Performance review
http://www.freeimages.com/photo/spiral-bound-notebook-1-1240231
O.Y.O. (own your own) learning - It’s always personal!

https://upload.wikimedia.org/wikipedia/commons/3/32/Blank-calendar_grid.png
Calendar Template: Deliberate Practice ? LEARNING CHALLENGECalendar Template: No shame, no blame success LEARNING DIARY/JOURNAL
X X X
X X X
X X X
X X X
X X X
X

Learning Tenets for a Culture of Learning

Avoid the
BARRIERS
I am too old
I wasn’t ever good
It’s a waste of time
I don’t have enough time
DETOUR
DERAIL
Tenet 01
http://www.freeimages.com/photo/perspective-1485008

FRAZZLE>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<STRESS
rumination worry anxiety never-ending list making

FOCUS<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>FLOW
fantasy day dream immersive experience total passion

LEARNING
DIET
DEEP FOCUS
3 Act Structure - Focus - Flow - Feedback
Thoughts vs Chatter
Start vs Procrastinate
Doable vs Overwhelmed
Focus & Flow

FLEXIBILITY
PERSONALISATION
I am able to focus my career
on what I need and what I
want to learn.

PERMISSION
to learn
Tenet 02
http://www.freeimages.com/photo/no-entry-sign-1145042

PERMISSION
to learn
POSTITIVITY
Open awareness
Serendipity
Exploration
Tenet 02
http://www.freeimages.com/photo/no-entry-sign-1145042

Open Day
Head Office
Arvato
lynda.com
Pre-Launch Incentivized
with Ice Cream Van

RELEVANCE
Why am I learning this?
How is it relevant to the world I live
in now?
Tenet 03

Spider Graph Template: Recognizing your strengths & weaknesses LEARNING CHALLENGE
WEB
BIZ
DESIGN
DEV
ED
VIDEO
PHOTO
3D
IT
AUDIO
MKTG
CAD
Utilizing the data from my
course history, plot number
of courses watched versus
number of hours watched.
My peak areas of interest are
Web, Biz, Design, & Dev.
Knowing these are my
“core” or strength areas, I
can recognize my
weaknesses.
Looks like I should be
watching more Business
courses around Productivity
& Soft Skills.
Design Thinking and Writing
are now on my roadmap.
Flat = weak
Pointed = strength
# of Courses
Watched
# of Hours
Watched
Core
strengths

Creative
COCOON
Learning environment
Redesign
for focused ﬂow,
for attention,
for collaboration,
for ideation,
for learning
Tenet 04
http://www.freeimages.com/photo/cocoon-1314669

NO competition zone
YES safe zone
Design/Redesign your learning
environment.

Employees @Arvato
Learning anytime, anywhere
with any device

RULE OF 3
3 New Courses per month
Change it up.
If I miss one - add one to the next week.
If I exceed 3 - Wow!
Small rewards as you see success.
6 months later, doing 4 - 6 sessions easily.
In shape learning.
Tenet 05 How about 45 minutes, 3 times/week?
Make it doable, fun & habit-forming

for 45 - 50 min
20%
80%
+ =
3X per week to make it stick
interval

spaced

practice
for new
learning
Rule of THREE: No shame, no blame success LEARNING DIARY/JOURNAL

https://www.flickr.com/photos/x-ray_delta_one/5859223274
Word Wheel Template: Variety & Diversity LEARNING CHALLENGE

DESIGN BUSINESS
DEVELOPMENT NEW TOOLS
DesignThinking
Protoyping
jQuery
Bootstrap MSSway
DataViz
PivotTables
ProjMgmt
SPIN

D.I.Y
SPINNER
Write in the Top 12 Skillsets
required for an occupation.
Spin every time you're ready for a NEW Course.
UX

FedEx Learning
Project-Based/Evidence-based
Learning
1 day to deliver something
Add time constraints
• Same day
• Next day
• 2 - 3 day shipping
Tenet 06

What can you actually get done? You have
two children, a wife, extended family, and
responsibilities, and you have a full-time
profession.
What can you give up, or what can you
rebalance and actually get done?
That's an adult decision. That's a tough
thing to do.
–Keith Carter
http://www.lynda.com/Photography-Portraits-tutorials/Going-deeper-Give-yourself-project/76562/95265-4.html

01 Infographic/Data Viz
Project 01 Playlist
http://www.lynda.com/SharedPlaylist/
841c7b6a325142fea52a990a7ef3eea6
Cross disciplinary
Primary Data
Evidence supported research
Data Visualization
Design Thinking
Browser ready
Project 01 Brief: 01_infographic.pdf
Project-Based Learning

01 Infographic/Data Viz
Project 01 Playlist
841c7b6a325142fea52a990a7ef3eea6
Cross disciplinary
Primary Data
Evidence supported research
Data Visualization
Design Thinking
Browser ready
Project 01 Brief: 01_infographic.pdf
01_Infographic
lynda.com!Online!Training!Library!
—Infographics:!Planning!&!Wireframing(EX3Files3on3server)3
!!!!http://www.lynda.com/InfographicsBtutorials/InfographicsBPlanningBandBWireframing/89311B2.html3 3
—Infographics:!Area!Bubbles(EX3Files3on3server)3
333http://www.lynda.com/ExcelBCS4Btutorials/InfographicsBAreaBBubbles/89313B2.html33
—Infographics:!Visualizing!Relationships(EX3Files3on3server)3
&&&&http://www.lynda.com/InfographicsUtutorials/InfographicsUVisualizingURelationships/89312U2.html3
!
Infographics!or!Information!graphics:!(http://en.wikipedia.org/wiki/Infographic)6 6
Graphic&visual&representations&of&information,&data&or&knowledge.&These&graphics&present&
complex&information&quickly&and&clearly,[1]
&such&as&in&signs,&maps,&journalism,&technical&writing,&
and&education.&&
&
Why!use!infographics?!
To&communicate&a&message&or&“story”&
To&present&large&amount&of&information&in&a&compact&and&easy&to&understand&way&
To&reveal&the&data&–&discovering&cause&and&effect&relationships&
To&over&time&show&the&evolution&of&certain&factors&and&issues&
&
An!Infographic:!Why!Infographics:&http://www.infographicsshowcase.com/wpB
content/uploads/2010/03/UseBInfographics.jpg3
&
Objective:&To&create&an&infographic&for&a&blog&site&that&shows&through&interpretation&of&data&4&–&
6&visualizations&of&relationships&around&one&theme&or&idea.&
&
Dimensions:&(for&a&blog&post)&
Width:&850&px&&
Height:&No&greater&than&5000&px&
Scrolling:&vertical&
&
PART!I:!THE!WIREFRAME!
1. Target&and&describe&the&audience&for&this&infographic.&&
&
2. Define&what&questions&can&be&answered&by&the&primary&data&sources&that&lends&
Project-Based Learning

Quick Trick - Instant Playlist: FAVORITE AUTHOR
http://www.lynda.com/Chris-Converse/947917-1.html

REWARD yourself 
& others
Intrinsic motivation - Informal learning
Extrinsic motivation - Formal learning
Recognition for achievement
There’s an app for that - stickk.com
Tenet 07
http://www.freeimages.com/photo/coffee-2-1327659

First Winners of the eLearning Cup
Awarded for “best usage”
Customer Service in Dublin
Arvato
This cup has traveled to Manila 2X,
currently in China, and headed to
Brazil next.

Gavin, Arvato, and Silke, lynda.com kick off
a learning-at-work campaign with cake!

Birds of a Feather Follow your tribe
Learn from others
Old Welsh Proverb
"people having similar characters,
backgrounds, interests, or beliefs"
Tenet 08

Cloud, Data,
Marketing, Mobile
http://blog.linkedin.com/2016/01/12/the-25-skills-that-can-get-you-hired-in-2016/
BoF [birds of a feather] Learning

Learning Roulette: Print these cards, cut apart, shuffle, and choose 1.
Once completed - fill in the dot! You earned it!
Cloud and Distributed
Computing
• Courses:
• Cloud Computing
• Big Data
• Hadoop
• Amazon Web Services
• Open Jobs
Network and Information
Security
• Courses:
• Network Security
• Vulnerability Assessment
• Computer Forensics
• Cryptography
• Open Jobs
Virtualization
• Courses:
• VMware vSphere
• VMware Workstation
• Hyper-V
• Open Jobs
Statistical Analysis and Data
Mining
• Courses:
• R
• SPSS
• Data Analysis
• Open Jobs
User Interface Design
• Courses:
• Interaction Design
• User Experience Design
• Wireframes
• Mobile Design
• Accessibility
• Open Jobs
Business Intelligence
• Courses:
• Tableau
• QlikView
• Crystal Reports
• Open Jobs
Mobile Development
• Courses:
• Swift
• iOS Development
• Android Development
• Open Jobs
Perl/Python/Ruby
• Courses:
• Python
• Ruby on Rails
• Perl
• Open Jobs (Perl)
• Open Jobs (Python)
Database Management and
Software
• Courses:
• SQL
• Microsoft SQL Server
• Database Administration
• Open Jobs (Database
Management)
• Open Jobs (Software
Engineer)
http://blog.linkedin.com/2016/01/12/the-25-skills-that-can-get-you-hired-in-2016/

http://www.bloomberg.com/graphics/2016-job-skills-report/

Quadrant Graph Template: 50/50 soft + hard LEARNING CHALLENGE
List the TOP TEN Skills Sets your desire. Place a DOT sticker in the correct quadrants according to job descriptions. Whatever lands in the SWEET SPOT is your Learning Challenge
APPRENTICE
NOVICE
EXPERT
PRACTITIONER
A.K.A. ‘THE SWEET SPOT’
YOUR INDUSTRY:ENTRY LEVEL DOT COM
TOP 10 SKILL SETS for your DESIRED ROLE
1 LEADERSHIP
2 ABILITY TO WORK IN TEAMS
3 WRITTEN COMMUNICATION SKILLS
4 PROBLEM-SOLVING SKILLS
5 STRONG WORK ETHIC
6 DATA SECURITY
7 DATA ANALYSIS
8
DEVELOPMENT
(WEB, PROGRAM, APP, MOBILE/DEVICE)
9 PROJECT MANAGEMENT
10 DATABASE MANAGEMENT
https://www.ziprecruiter.com/blog/the-top-5-job-skills-employers-are-looking-for-in-2015/

TEACH what you learn
SHARE what you learn
FEEDBACK for what you learn
Teach others
Share the learning (love)
Hunger for feedback
New respect/new self-awareness
Tenet 09
http://www.freeimages.com/photo/math-1182795

Rembrandt group portrait, The Syndics of the Clothmaker's Guild, 1662.
https://en.wikipedia.org/wiki/Portrait_painting#/media/File:Rembrandt_-_De_Staalmeesters-_het_college_van_staalmeesters_(waardijns)_van_het_Amsterdamse_lakenbereidersgilde_-_Google_Art_Project.jpg

Rembrandt group portrait, The Syndics of the Clothmaker's Guild, 1662.
https://en.wikipedia.org/wiki/Portrait_painting#/media/File:Rembrandt_-_De_Staalmeesters-_het_college_van_staalmeesters_(waardijns)_van_het_Amsterdamse_lakenbereidersgilde_-_Google_Art_Project.jpg
Really! More
Excel. I just want to
be inspired! Debbie
Millman on Branding,
Design Matters &
Personal Work!
I have watched this
so many times, but I
always return to refresh.
Code Clinic:
JavaScript
On the Best Seller list
this month at LDC this
month is Foundations of
Programming:
Fundamentals.
Classics are always good.
Brushing up on Excel.
How about Excel 2015:
Charts in Depth . . .
Hate to say this guys but
we’re getting up there.
My choice: Improving
Your Memory
I feel like doing
something that’s just plain
fun. Like Maker: The New Art
Class with Chris Reilly.
The Learning Club

https://www.linkedin.com/groups/7022790http://www.lynda.com/Creativity-tutorials/Design-Thinking-Business-Creative-Success/433738-2.html

https://www.linkedin.com/groups/7022790http://www.lynda.com/Creativity-tutorials/Design-Thinking-Business-Creative-Success/433738-2.html
Learning Groups on LinkedIn for Lynda.com

http://zengerfolkman.com/feedback-practices-perceptions/

GUIDE & MENTOR
Tenet 10
Lynda.com RECIPE for Learning
• Expert coach
• Well-designed training
• Flexibility and Choice
• Engaging with full attention
• Continuous feedback loop

GUIDE & MENTOR
Tenet 10
Ask for help
Observe the more experienced
Try new ways of doing something
Explore the unfamiliar alternative
Practice your already learned mastery
Find ways to improve
See as investment in yourself, your work, your life
Say thank you. . .

❖ Mentorship is a relationship in which a more
experienced or more knowledgeable person
helps to guide a less experienced or less
knowledgeable person.
❖ The mentor may be older or younger, but have
a certain area of expertise.
❖ It is a learning and development partnership
between someone with vast experience and
someone who wants to learn.[1]
https://en.wikipedia.org/wiki/Mentor_(Odyssey)#/media/File:Telemachus_and_Mentor1.JPG
Telemachus and Mentor in the Odyssey

Honor MASTERY Novice > Apprentice > Practitioner > Expert
https://en.wikipedia.org/wiki/Sistine_Chapel_ceiling#/media/File:CAPPELLA_SISTINA_Ceiling.jpg
The path to expertise & ﬂuency

The 100-Course Milestone and What It Means to Have a
Teacher’s Heart - Jim Heid , Content Manager for Photography 01.22.2016
Chris Orwig
http://www.lynda.com/Chris-Orwig/43-1.html
A Selection of Chris Orwig Courses
•The Narrative Portraiture Series. A four-part series on portraiture, including interviews
with Rodney Smith and Keith Carter.
•5-Day Photo Challenge: Portraiture. Chris offers up ﬁve challenges for shooting
different types of portraits, and then shows how he approaches each challenge.
•Finding the Perfect Portrait Lens. An approachable introduction to the creative options
that various lenses provide for portraiture and other endeavors.
•Photo Tools Weekly. Published every Wednesday, a weekly series of tips on Photoshop,
Lightroom, and other tools.
•Photoshop CC for Photographers. A photography-centric look at Photoshop.
•Lightroom CC Essential Training. A deep look at Adobe’s Lightroom photo
management and enhancement software.
•Up and Running with Photoshop Fix. An introduction to Adobe’s mobile photo-
enhancement app.
https://www.linkedin.com/pulse/100-course-milestone-what-means-have-teachers-heart-jim-heid

–Jasper Johns
“When you work you learn something
about what you are doing and you
develop habits and procedures out of
what you're doing..”
https://www.flickr.com/photos/nostri-imago/3137422976

Case Study:
How to make a learning path

https://farm8.staticflickr.com/7466/15036790863_3546ded583_o.jpg

By connecting drivers [learners] to one another, we help people [our teams]
create local driving [thriving] communities that work together to improve
the quality of everyone's daily driving [work/life balance].

Learning Board Template: Gamify the learning path LEARNING CHALLENGE
Start
here
Q1
Q1
Q1
Q1
Q1
Q2
Q2
Q2
Q2
Q2
Mid Year
Review &
Reassess
Q3
Q3
Q3
Q3
Q3
Q4 Q4
Q4
Q4
Q4
Finish
Upskill/Retrain
Soft Skill
Team Skill
Passion
Use Post-its to
“brainstorm” your
learning paths
quarter by quarter
with a mid-year
review.
Add some passion
projects too!
Adapt & change as
projects change.
Just add another
Post-it to your
Learning Board.
Works with 8.5 x 14” paper

http://www.lynda.com/Creativity-tutorials/Design-Thinking-Business-Creative-Success/433738-2.html

Registered Education Provider (R.E.P.) for Project
Management Institute Credentials
http://www.lynda.com/pmi
PMP Certiﬁcation Current: Category A PDUs
0c4b5f81ec954670bdb4ad259335e01b
AutoCAD Certiﬁed Professional Prep Course
http://www.lynda.com/AutoCAD-tutorials/AutoCAD-
Certified-Professional-Prep-Course/419363-2.html
Small Business Survival Kit
d68c81c1bc44457fbc57d3d2997b3cf5
Preparing for the CCNA-RS Exam
2a884663602244608a6a081b6ec0b2fd
CompTIA CEU Credit
e6c37d349ec64847ad740127d8753ec8
And yes, there are many more in the Playlist Center
http://www.lynda.com/playlistcenter

Registered Education Provider (R.E.P.) for Project
Management Institute Credentials
http://www.lynda.com/pmi
PMP Certiﬁcation Current: Category A PDUs
0c4b5f81ec954670bdb4ad259335e01b
AutoCAD Certiﬁed Professional Prep Course
http://www.lynda.com/AutoCAD-tutorials/AutoCAD-
Certified-Professional-Prep-Course/419363-2.html
Small Business Survival Kit
d68c81c1bc44457fbc57d3d2997b3cf5
Preparing for the CCNA-RS Exam
2a884663602244608a6a081b6ec0b2fd
CompTIA CEU Credit
e6c37d349ec64847ad740127d8753ec8
And yes, there are many more in the Playlist Center
http://www.lynda.com/playlistcenter
GUIDES:
Becoming a
Project Manager

Case Study: If only I could write . . .

http://www.slideshare.net/LinkedInPulse/linkedin-top-voices-writing-tips
❖ Make it a habit
❖ Anyone can write
❖ Write from the gut, don’t edit
❖ Find your ﬂow time to eliminate
the internal chatter
❖ Do it
❖ Read
❖ Think
❖ Be passionate
❖ Be yourself - not about what
others think
❖ Unique voice
2 min learning >10 tips >
1 day of inspiration

500 words/day for 31 days
just write, don’t edit
miss a day - pick up where you left off
join a group - give feedback (words of encouragement)
NO EMAIL
FREE
❖ MY 500 Words: A Writing Challenge
http://goinswriter.com/my500words/

NO EMAIL
FREE
http://www.lynda.com/SharedPlaylist/42c8fdfbe5404072a34fe89099a793f6

NO EMAIL
FREE
http://www.lynda.com/SharedPlaylist/42c8fdfbe5404072a34fe89099a793f6
Daily Encouragement, Recognition & Feedback

Know your
WHY
CLARITY Clear goals
FREEDOM Deﬁne how to reach
PROTECTED TIME Think freely
Ownership, Initiative, Implementation
Personal - expansion of skills & skill sets
Professional - expanding skill set in
response to changing environment &
“daily” developments
http://www.freeimages.com/photo/ice-n-sky-1377955

1Organisation Challenge
What problem(s) does it solve?
2Evaluation
Targeted stakeholders, tools and
resources
What’s in it for me?
3Implementation
Develop a strategy
Usability, on-going engagement
& marketing (teams, playlists,
sharing)
How do my people find it, know it,
use it?
4ROI
How are you measuring success?
Data: quantitative vs. qualitative
Less Churn, More Productivity,
Attraction & retention of Talent
The 4 PILLARS: Informal Learning in the Workplace

An Ecosystem of Moving Parts
1 Range of people Managers, peers, mentors, coaches
2 Just-in-time Tools Checklists, Guides, Playlists, Online libraries &
databases (lynda.com)
3 Social Networks Yammer, Chatter
4 Processes Six Sigma, Kaizen
5 Formal Learning Elements Micro videos, Webinars, Workshops
6 Technology Platforms LMS, wikis, intranets
7 Work-based learning mechanisms Action learning projects, project-based
learning (PBL), Challenge & Stretch Projects
Workplace
Performance
Charles
Jennings
http://charles-‐jennings.blogspot.com.au/

Culture of Learning

Bertie Tonks, The Collinson Group
#loveoflearning #aboutpeople

TO-DO LIST
1 SUPPORT AN ENGAGED, GROWTH MINDSET John Keller’s ARCS Model
Carol Dweck on Mindset
2 ACTION MAPPING TO FOCUS ON PERFORMANCE Cathy Moor’s Action Mapping
lynda.com Playlist Mapping & Alignment
3 SUPPORT REFLECTION Journals, coaching, mentors, regular feedback
& performance reviews
4 USE FORMAL TRAINING AS SCAFFOLDING Limit to <10% of budget & time spent on
learning
5 EMPOWER MANAGERS Permission to lead initiatives focused on
productivity & business goals (ROI)
6 CREATE REAL VALUE ON SOCIAL PLATFORMS Share the learning, assign playlists, create
team/departmental curated playlists
Culture of Learning Workplace Performance Charles Jennings http://charles-jennings.blogspot.com.au/

What’s your experience?  
What works?
Select one learning type that works for you!
https://www.linkedin.com/pulse/6-steps-creating-learning-ecosystems-why-you-should-bother-pradhan
POLL #2
❑ Informal – Co-workers and personal network
❑ Employee-team initiated sharing sessions or collaborations
❑ Mentoring/Coaching
❑ Online libraries, videos, portals (lynda.com, LMS, Intranet etc)
❑ Formal – Courses, Workshops, Conferences

Laurie Burruss
Education Innovation Advisor
laurie@lynda.com
626-485-3325

• The UK Learning Trends Index May 2015 Good Practicehttp://www.goodpractice.com/wp-content/uploads/LT8_long_report.pdf
• Six Steps to Creating Learning Ecosystems (and Why You Should Bother) Arun Pradhan 
https://www.linkedin.com/pulse/6-steps-creating-learning-ecosystems-why-you-should-bother-pradhan
• Keller’s ARCS Model of Motivational  
http://teachinglearningresources.pbworks.com/w/page/19919538/ARCS%20Model%20of%20Motivational%20Design
• MindSet: A book written by Dr. Carol S. Dweck, Stanford University  
http://mindsetonline.com/
• Action Mapping: A visual approach to training design Cathy Moore 
http://blog.cathy-moore.com/action-mapping-a-visual-approach-to-training-design/
• Workplace Performance Charles Jennings 
http://charles-jennings.blogspot.com.au/
• 70:20:10 Forum – Welcome to the Toolkit 
https://www.702010forum.com/guide/considering
• CARA How Informal Learning Is Transforming the Workplace A Pulse Survey http://www.academia.edu/4258324/
CARA_Social_Media_Impact_Pulse_Survey_Report
• Informal Learning Blog Jay Cross and Internet Time Group  
http://www.informl.com/
• Drive by Daniel H. Pink, http://www.danpink.com/drive/
• Focus: The Hidden Driver of Excellence, by Daniel Goleman,  
http://www.amazon.com/Focus-The-Hidden-Driver-Excellence-ebook/dp/B00BATG220
Culture of Learning Resources

• Resources 
http://www.lynda.com/industries
• lynda.com/Business Overview  
http://www.lynda.com/business
• lynda.com Case Studies  
http://www.lynda.com/case-studies
• Webinars 
http://www.lynda.com/webinars
• White Papers & Guides 
http://www.lynda.com/white-papers
• Arvato BERTELSMANN Case Study | lynda.com 
https://www.youtube.com/watch?v=-YTgvdA_zvg&feature=youtu.be
Lynda.com

https://upload.wikimedia.org/wikipedia/commons/3/32/Blank-calendar_grid.png
Calendar Template: Deliberate Practice ? LEARNING CHALLENGECalendar Template: No shame, no blame success LEARNING DIARY/JOURNAL

Spider Graph Template: Defining your weak spots LEARNING CHALLENGE
WEB
BIZ
DESIGN
DEV
ED
VIDEO
PHOTO
3D
IT
AUDIO
MKTG
CAD

D.I.Y
SPINNER
Write in the Top 12 Skillsets  
required for an occupation.
Spin every time your ready for a NEW Course.

Quadrant Graph Template: Closing your skills gap LEARNING CHALLENGE
List the TOP TEN Skills Sets your desire. Place a DOT sticker in the correct quadrants according to job descriptions. Whatever lands in the SWEET SPOT is your Learning Challenge
LESS COMMON, LESS DESIRED
MORE COMMON, LESS DESIRED
LESS COMMON, MORE DESIRED
MORE COMMON, MORE DESIRED
A.K.A. ‘THE SWEET SPOT’
YOUR INDUSTRY:_______________________
TOP 10 SKILL SETS for your DESIRED ROLE
1
2
3
4
5
6
7
8
9
10

Learning Board Template: Gamify the learning path LEARNING CHALLENGE
Start
here
Q1
Q1
Q1
Q1
Q1
Q2
Q2
Q2
Q2
Q2
Mid Year
Review &
Reassess
Q3
Q3
Q3
Q3
Q3
Q4 Q4
Q4
Q4
Q4
Finish
Use Post-its to
“brainstorm” your
learning paths
quarter by quarter
with a mid-year
review.
Add some passion
projects too!
Adapt & change as
projects change.
Just add another
Post-it to your
Learning Board.
Print on 8.5 x 14” paper

Worksheet that I use with teams, managers, and individuals at the workplace to develop a quarterly learning pathway.

Creating a Culture of Learning in the New Year

Creating a Culture of Learning in the New Year

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