This PowerPoint helps students to consider the concept of infinity.
Aom 2017 PDW - Creativity and Innovation course
1. Dr. Robert McNamee
Managing Director / Assistant Professor,
Innovation & Entrepreneur Institute
Fox School of Business, Temple University
Dr. Andrew Maxwell
Director / Assistant Professor
Bergeron Entrepreneurs in Science & Technology,
Lassonde School of Engineering
Creating a Shared Online Course in
Creativity & Innovation
“To cease to think creatively is to cease to live”
– Benjamin Franklin
2. PDW Agenda / Goals for Today
• Introductions and Our Motivation
• PDW Goals and Objectives
• Group Knowledge Creation Activity – 5 Whys
• Progress to Date / Examples
– History & Trajectory
– Example Course: SGM 0827. Creativity & Organizational Innovation
• Platform & Existing Content Examples
– Platform, Example Journeys, Example Building Blocks (Modules / Videos)
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3. • Our Background and Research
• How many of you have taught an entrepreneurship course?
• How many of you have taught an innovation course?
• How many of you have taught a creativity course?
Getting to know us…
Getting to know you…
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4. • We asked some fundamental questions about university education
• What is the value of a university education?
• How can we create greater value?
• How do we compete with increasing interest in MOOCs?
• How do we make courses that are more relevant in the job market?
• How do we embrace online learning?
• How do we foster experiential learning?
• How do we embrace best practices in pedagogy ?
• How do we bring research results into the classroom?
• We decided that the solution lay in co-developed teaching resources
• A high level of expert driven online content
• Collaboration between content, module, and course creators as well as other faculty
• A flipped classroom approach, that fostered experiential learning activities
Our Motivation
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5. “Why aren't there more multi-university co-developed
courses that take this approach?”
This led us to ask:
We would like to explore this question with you using the
5 Whys Root Cause Analysis approach
• Quite a Simple Process
• Start with the question above
• Generate several answers as a group
• Select the most important and ask why again (digging deeper)
• Repeat 5 times (should get 5 levels deep)
6. RCA / 5 Whys General Format
Problem Statement – Why (1)?
Sub Reason 1
Sub Reason 2
Sub Reason 3** - Why (3)?
Sub Reason 4 Sub Sub Reason 1
Sub Sub Reason 2
Sub Sub Reason 3
Sub Sub Reason 4** - Why (4)?
Reason 1
Reason 2** - Why (2)?
Reason 3
Reason 4
Sub Sub Sub Sub Reason 1
Sub Sub Sub Sub Reason 2**
Sub Sub Sub Sub Reason 3
At each level pick the most important /
actionable reason(s) and ask why again
Sub Sub Sub Reason 1
Sub Sub Sub Reason 2 ** - Why (5)?
Sub Sub Sub Reason 3
Sub Sub Sub Reason 4
This is a fundamental mess / challenge
exploration and problem formulation tool
that we use in our creativity courses
7. Our approach
• Developing a platform to encourage collaboration and co-creation
• Content to be co-created and delivered by faculty
• Not a MOOC, more like a modern alternative to a text book
• Brings thought-leadership & best practices together in the classroom
• Embrace experiential learning, flipped classroom, team-teaching, hybrid/online delivery
• Building Blocks, Courses/Journeys, Platform
• Content and Modules (integrated lessons) make up the building blocks
• Building blocks include theory/perspectives, examples, and tools/techniques
• Courses designed as structured innovation processes to address specific real-world innovation
challenges (specific to audiences / problems / journeys needed)
• Platform provides the community engagement and development environment
• Content Domain: Creativity & Innovation
• Domain developing at rapid pace
• Critical skills for students
• Experts in creativity & innovation more likely to embrace new approaches (we hope)
8. Our History / Trajectory
Date Activity Impact
2011 Reposition “Intro. To Entrepreneurship” as
“Entrepreneurial & Innovative Thinking”
40% increase in demand
2013 Launch SGM 0827 “Creativity & Organizational
Innovation” GenEd course
2x enrollment across UG E-ship courses
2012-2014 New Portfolio of Graduate Creativity &
Innovation courses
9x enrollment in SGM graduate electives
‘11/’12 to ‘16/’17
2014 Implement Hybrid Team Teaching Model in 0827 Scale / standardize / Train-the-trainer
2016 Pilot creativity & innovation courses at York Enhanced quality of video / online content
2017 Pilot creativity & innovation courses at Flinders Enhanced experiential learning
2016/17 Pilot Creativity & Innovation Collaboration
Platforms (Innovation Cartography)
Engaged broad range of university partners
for feedback / co-creation
2017-18 Social-Impact creativity module in GenEd course Reach 6000+ Incoming frosh at Temple
2017-18 Launch University-Wide Core Course Reach 2000+ Incoming frosh at York
2018+ Share with multiple universities globally Extend to 50 university partners
9. Why Creativity & Innovation?
• Critical Thinking & Creative Problem Solving – Two Sides of a Coin
• Critical Thinking: “objective analysis of facts to form a judgement” - Wikipedia
• Creative Problem Solving takes critical thinking to the next level:
• Explicit Divergence and Convergent Phases
• Highlights mess-finding / opportunity recognition / problem (re)formulation
• Deals with uncertainty and ambiguity
• Entrepreneurship can be a dirty word
• Term ‘entrepreneurship’ is misunderstood (particularly outside the business school) –
creativity & innovation are more broadly attractive/appreciated
• Entrepreneurship Requires Creativity & Innovation
• Particularly if you want new value creation, scale, impact, growth, funding, etc…
• Making Students “Real-World Ready”
• Relevant skills/perspectives to launch ventures OR be high-value employees
• Creativity & Innovation skills consistently highlighted as paramount by employers
• Practical implications of leading research
10. Creative Problem
Solving Process (CPS)
[Generalized Process]
Design Thinking
StageGate
Real Options &
Portfolio Approaches
Jobs-to-be-Done
Innovation Adoption-
Diffusion
Lean Startup
Epicenters of
Business Model
Innovation
10-Types of
Innovation
11. Some Definitions
• Creativity
• “interplay between ability and
process by which an individual or
group produce an outcome that is
both novel and useful as defined
within some social context”.
• Entrepreneurs
• Creative problem solvers that are
driven to identify and grab-hold of
opportunities…
• Leverage entrepreneurial,
organizational, and business
approaches to turn their ideas
into reality
(Min Basadur, 2017)
12. Design / Delivery Model
• Hybrid Format
• 50% of content online, 50% in-person during ‘Creativity Labs’
• Student meet 1x per week for 1 hour 20 minutes (instead of 2x)
• 45 min to 1.5 hours online videos + other activities each week
• Team Teaching
• Each section assigned two instructors (RCM + Adjunct)
• Instructor guide and all materials provided to faculty
• Weekly WebEx session to coordinate / share best practices
• Great onboarding for new faculty
• Flipped Classroom / Experiential Learning
• Lectures done as online videos
• In-Person sessions incorporate discussion and group exercises
• Homework designed to create more engaged in-class experience
• Want all students to work on something personally relevant
13. A structured creative / innovation process can be designed to
get you from a specific point A to another specific point B (going
through some other key points on the way)
Designing Innovation Processes/Courses
• We use the analogy of “innovation journeys”
• Start point is where our target audience is now
• Ending point is destination want to guide them to
• We break down the overall journey into digestible pieces
• Perspectives/Tools are delivered as needed in journey
• Assignments/Deliverables are anchor points along journey as
well as evidence of reaching destination
Scoping the
Journey is
Step 1
15. 0827 Course = Structured Innovation Journey
Passion
Exploring
Passions
SCAMPER
Trend Analysis
Photo
Immersion
Type of User in
Context
Opportunity
Brainstorming
Quick Screen
Idea Explore /
Evaluate
Forced
Association
Job Mapping
Empathy
Interviewing
Informal JAM
Reviews
Assumption ID
/ Busting
Draft Idea for
Product/Service
‘Final’ Idea for
Product/Service
Impact x
Feasibility
Matrix
Idea
Presentations
/ Discussion
Idea Competition
Submission
Official Peer
Reviews
16. Innovation courses (journeys)
Sample courses Start Finish Author
Excelerate Technology business
idea
Equity Funding Maxwell/Graham
Creativity & Org.
Innovation (Temple)
Passion Innovative Idea for
Product / Service
McNamee
Innovation and
creativity (York)
Innovation imperative Innovation plan McNamee/Maxwell
TechConnect Technology / Core
Competency
Commercialization plan McNamee/Maxwell
Market Opp. Navigator Technology Market segment Gruber/Tal-Itzkovitch
Idea Maker Initial Idea Improved idea Bruton
Cracking Creativity Code Concept Initial idea Maital
17. Example of a Module
Video: What is a Trend?
Video: Examples of
Trends (Trendhunter)?
Video: PEST Analysis
(uncover opportunities)
HW: PEST (trends,
underlying trends,
opportunities)
Video: Related &
Underlying Trends
Online Q&A
Video: Humans Need
Not Apply
Discussion: Humans
Need Not Apply
Online Quiz
Online
Content
Online Engagement
/ Assessment
In-Class Discussion
Exercise: Underlying
Trends & Opportunities
Exercise: Trend Forced
Association
1. Professor Example
2. Practice as Class
3. Group Exercise
In-Class
Activities
18. Tools and approaches (sample)
• Six thinking hats
• Assumption busting
• Challenge mapping
• Brainstorming
• The eight wastes:
• Value Chain analysis
• Root cause analysis
• Failure Mode Effect
Analysis
• Pareto Analysis
• Business model canvas
• Jobs to be done
• Six Sigma
• 5 whys
• Risk assessment matrix
• Lateral thinking
• SCAMPER
• TRIZ: Theory of inventive
problem solving
• Value proposition canvas
• Boston Matrix
• SWOT
• Stage-Gate
• Real Options
• Trends (PEST)
• Force Field
• Customer Journey
Mapping
• Activity Systems Map
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19. Data Gathering / Discussion
• What tools / techniques / approaches or resources have you used
successfully in the past?
• What are some ideas that can help us move forward (platform
consideration, pilots, business models, other key elements needed)?
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20. Creating a Community of Entrepreneurship Educators
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What features would you like to see added?
21. • Who is interested in content we have?
• Who wants to contribute?
• What business models may be viable?
• How can we best connect with you / get you engaged?
Data Gathering / Discussion
Notas do Editor
Platform:
We are trying to change how we do things by creating a platform for collaboration.
Something about this is not a MOOC – co-created course… Creating an alternative to a text book, not an alternative to a course (e.g., a mooc)
Structures Innovation Processes (courses)
We want to create structured innovation processes (journeys) that solve specific and relevant innovation challenges.
Specifically want to apply to real-world projects (not case students).
Modules – tools and perspectives relevant to creatively solving problems.
The end result will look something like this with multiple responses at each level of analysis.
At each level you should select the most important and then ask why again.
It is also critical in this process that you stay on track in the space relevant to the problem and broadly controllable by you.
Most responses can be reframed so that they keep you thinking about the problem at hand and ultimately help you generate solutions that you can implement.
Embeds Osterwalder video
Link to Dean Shepherd
Links to Larry Keeley
Includes hyperlink to Min
To start this discussion I indicated that a journey can get you from any starting point to any ending point. Thus it is important that you define both A and B – where are you are now and where do you want to get to? This might seem simple but in many ways this is actually the most difficult part of the journey – figuring out where you are and where you SHOULD be going is the essence of strategy. If it was easy then strategic personnel in organizations would not get paid so much.
Generally speaking when we look at creative problem solving or innovation we are looking at solving or working on complex problems. The less structured and more complex a problem the more likely creative problem solving techniques are appropriate for it – since there is a greater chance that creative solutions can enhance the end result. There is no need to be creative when following the directions to assemble IKEA furniture. When you have clear and unambiguous goals as well as a clear path to reach them you can simply follow rules and best practices to reliably achieve the same outcomes time and time again.
However, most organizational problems are quite complex and thus can benefit from creative problem solving techniques. Despite the ambiguity and uncertainty about the path to reach them, creative problem solving still benefits from having clear goals. However, you need to be careful to define the goals that you really have and don’t get anchored too immovably on intermittent goals or the means you assume will get you to your desired end state.