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[ImplementHIT]
   [Patient Discharge App]



[Andres Jimenez, MD]
Copyright © 2011 Allscripts Healthcare Solutions, Inc.   1
Solution Overview
  High Level Solution Description:
         •   Problem and medication specific patient education, delivered via mobile app, and
             shareable with caregivers. Education is focused on the transition of care from hospital to
             the ambulatory setting, with the goal of preventing readmission. Education is easily
             customized to better align recommendations with actual practice, and incorporates text
             to speech so patients can hear the mobile application speak to them which has a greater
             likelihood of comprehension versus plain text for patient’s to read.
  Healthcare/Business problem addressed:
         •   1300 hospitals in the US received a penalty of up to 2% (over $900M)as part of the
             Medicare Value Based Purchasing initiative. Among the many metrics related to quality,
             is patient satisfaction, and hospital readmission rates. Often, health literacy is an
             obstacle to better patient understanding of discharge instructions that might prevent
             readmission, and this mobile app hopes to address this issue.
  The application developed addresses the following category:
          Applications that improve management of high cost chronic diseases.
         X Innovative approaches to addressing value-based care imperatives.
          Both




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                2
Usability and Design
 Problem specific patient education is prescribed along with all discharge
     orders by the physician. Upon placement of order, the EHR will send the
     patient’s problem and medication list to the mobile app

 Patient is provided with a “Prescription” for education containing URL,
     Username (their email), and Password

 In addition to problem and medication specific education, the mobile app
     will include transition of care tools, such a provider directory to receive
     follow up specialty care




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   3
Development Stage
 Please indicate the development stage as of the Phase 1
     Submission Date:
        Idea
        Prototype
       X Code development in progress
        Code complete
        Code complete, tested and approved by Allscripts.

 Education management system to build and manage
     educational clips for the mobile app is done. Mobile app
     prototype is complete. What remains is interfacing with the
     EHR, and creating assessment tool for education (Multiple
     choice question functionality)
A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   4
Integration Description
 Upon placement of order, the EHR will send to our learner
     and training content management system the following
     information:
           Name
           DOB
           Active Problems
           Medication List

 List APIs/Web Services calls used
           GetPatientProblems - Return problems for specified patient
           GetPatientFull - Return patient details for specified PatientID
           GetPatientProblems - Return problems for specified patient
           GetPatientProblems - Return problems for specified patient

A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   5
Go to Market Plans
 Provide information on business plans, including:
       • How will the solution be brought to market:
               • We are already Allscripts Preferred and Development partners, and have
                  participated as an exhibiting vendor at the Allscripts Customer Experience (ACE)
                  conference for the last three years. We would use these opportunities, along with our
                  current marketing channel to partner with existing allscripts customer and deliver this
                  tool.
       • Which Allscripts customer segments will be targeted
               • Allscripts Acute Care market – Hospital using Sunrise Clinical Manager (SCM)
       • What is the proposed price point for the solution
               • Site license, with usage costs tied to amount of learning that takes place by patients.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                  6
Video Demonstration
 http://youtu.be/FR3uPLvJCnc

 Description of what the demo shows:
        After the provider has ordered discharge education the patient can log
         into mobile app, and see the education listed in the mobile app as
         displayed in the demo




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   7
Why this solution be selected!
 This solution not only addresses an important indicator of hospital care
     quality (readmission rates), most importantly it will help overcome
     health literacy challenges, and empower patients (as well as their care
     partners) with knowledge to better manage their own medical conditions.
     In fact, because it is easily viewed and shared with mobile devices, it is
     quite possible that this might facilitate participation of care management
     but an ederly patient’s younger family members (children and
     grandchildren) providing them with knowledge to care for their loved
     ones, as well as insight to help prevent disease in themselves and
     immediate family.

A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   8

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Allscripts App Challenge

  • 1. [ImplementHIT] [Patient Discharge App] [Andres Jimenez, MD] Copyright © 2011 Allscripts Healthcare Solutions, Inc. 1
  • 2. Solution Overview  High Level Solution Description: • Problem and medication specific patient education, delivered via mobile app, and shareable with caregivers. Education is focused on the transition of care from hospital to the ambulatory setting, with the goal of preventing readmission. Education is easily customized to better align recommendations with actual practice, and incorporates text to speech so patients can hear the mobile application speak to them which has a greater likelihood of comprehension versus plain text for patient’s to read.  Healthcare/Business problem addressed: • 1300 hospitals in the US received a penalty of up to 2% (over $900M)as part of the Medicare Value Based Purchasing initiative. Among the many metrics related to quality, is patient satisfaction, and hospital readmission rates. Often, health literacy is an obstacle to better patient understanding of discharge instructions that might prevent readmission, and this mobile app hopes to address this issue.  The application developed addresses the following category:  Applications that improve management of high cost chronic diseases. X Innovative approaches to addressing value-based care imperatives.  Both A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 2
  • 3. Usability and Design  Problem specific patient education is prescribed along with all discharge orders by the physician. Upon placement of order, the EHR will send the patient’s problem and medication list to the mobile app  Patient is provided with a “Prescription” for education containing URL, Username (their email), and Password  In addition to problem and medication specific education, the mobile app will include transition of care tools, such a provider directory to receive follow up specialty care A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 3
  • 4. Development Stage  Please indicate the development stage as of the Phase 1 Submission Date:  Idea  Prototype X Code development in progress  Code complete  Code complete, tested and approved by Allscripts.  Education management system to build and manage educational clips for the mobile app is done. Mobile app prototype is complete. What remains is interfacing with the EHR, and creating assessment tool for education (Multiple choice question functionality) A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 4
  • 5. Integration Description  Upon placement of order, the EHR will send to our learner and training content management system the following information:  Name  DOB  Active Problems  Medication List  List APIs/Web Services calls used  GetPatientProblems - Return problems for specified patient  GetPatientFull - Return patient details for specified PatientID  GetPatientProblems - Return problems for specified patient  GetPatientProblems - Return problems for specified patient A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 5
  • 6. Go to Market Plans  Provide information on business plans, including: • How will the solution be brought to market: • We are already Allscripts Preferred and Development partners, and have participated as an exhibiting vendor at the Allscripts Customer Experience (ACE) conference for the last three years. We would use these opportunities, along with our current marketing channel to partner with existing allscripts customer and deliver this tool. • Which Allscripts customer segments will be targeted • Allscripts Acute Care market – Hospital using Sunrise Clinical Manager (SCM) • What is the proposed price point for the solution • Site license, with usage costs tied to amount of learning that takes place by patients. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 6
  • 7. Video Demonstration  http://youtu.be/FR3uPLvJCnc  Description of what the demo shows:  After the provider has ordered discharge education the patient can log into mobile app, and see the education listed in the mobile app as displayed in the demo A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 7
  • 8. Why this solution be selected!  This solution not only addresses an important indicator of hospital care quality (readmission rates), most importantly it will help overcome health literacy challenges, and empower patients (as well as their care partners) with knowledge to better manage their own medical conditions. In fact, because it is easily viewed and shared with mobile devices, it is quite possible that this might facilitate participation of care management but an ederly patient’s younger family members (children and grandchildren) providing them with knowledge to care for their loved ones, as well as insight to help prevent disease in themselves and immediate family. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 8