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Allscripts App Challenge
1.
[ImplementHIT]
[Patient Discharge App] [Andres Jimenez, MD] Copyright © 2011 Allscripts Healthcare Solutions, Inc. 1
2.
Solution Overview
High Level Solution Description: • Problem and medication specific patient education, delivered via mobile app, and shareable with caregivers. Education is focused on the transition of care from hospital to the ambulatory setting, with the goal of preventing readmission. Education is easily customized to better align recommendations with actual practice, and incorporates text to speech so patients can hear the mobile application speak to them which has a greater likelihood of comprehension versus plain text for patient’s to read. Healthcare/Business problem addressed: • 1300 hospitals in the US received a penalty of up to 2% (over $900M)as part of the Medicare Value Based Purchasing initiative. Among the many metrics related to quality, is patient satisfaction, and hospital readmission rates. Often, health literacy is an obstacle to better patient understanding of discharge instructions that might prevent readmission, and this mobile app hopes to address this issue. The application developed addresses the following category: Applications that improve management of high cost chronic diseases. X Innovative approaches to addressing value-based care imperatives. Both A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 2
3.
Usability and Design
Problem specific patient education is prescribed along with all discharge orders by the physician. Upon placement of order, the EHR will send the patient’s problem and medication list to the mobile app Patient is provided with a “Prescription” for education containing URL, Username (their email), and Password In addition to problem and medication specific education, the mobile app will include transition of care tools, such a provider directory to receive follow up specialty care A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 3
4.
Development Stage Please
indicate the development stage as of the Phase 1 Submission Date: Idea Prototype X Code development in progress Code complete Code complete, tested and approved by Allscripts. Education management system to build and manage educational clips for the mobile app is done. Mobile app prototype is complete. What remains is interfacing with the EHR, and creating assessment tool for education (Multiple choice question functionality) A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 4
5.
Integration Description Upon
placement of order, the EHR will send to our learner and training content management system the following information: Name DOB Active Problems Medication List List APIs/Web Services calls used GetPatientProblems - Return problems for specified patient GetPatientFull - Return patient details for specified PatientID GetPatientProblems - Return problems for specified patient GetPatientProblems - Return problems for specified patient A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 5
6.
Go to Market
Plans Provide information on business plans, including: • How will the solution be brought to market: • We are already Allscripts Preferred and Development partners, and have participated as an exhibiting vendor at the Allscripts Customer Experience (ACE) conference for the last three years. We would use these opportunities, along with our current marketing channel to partner with existing allscripts customer and deliver this tool. • Which Allscripts customer segments will be targeted • Allscripts Acute Care market – Hospital using Sunrise Clinical Manager (SCM) • What is the proposed price point for the solution • Site license, with usage costs tied to amount of learning that takes place by patients. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 6
7.
Video Demonstration http://youtu.be/FR3uPLvJCnc
Description of what the demo shows: After the provider has ordered discharge education the patient can log into mobile app, and see the education listed in the mobile app as displayed in the demo A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 7
8.
Why this solution
be selected! This solution not only addresses an important indicator of hospital care quality (readmission rates), most importantly it will help overcome health literacy challenges, and empower patients (as well as their care partners) with knowledge to better manage their own medical conditions. In fact, because it is easily viewed and shared with mobile devices, it is quite possible that this might facilitate participation of care management but an ederly patient’s younger family members (children and grandchildren) providing them with knowledge to care for their loved ones, as well as insight to help prevent disease in themselves and immediate family. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 8
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