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Social Media Marketing Class Overview
1. BDMM 4336
Online Engagement
Social • What does Social Media mean?
Media • How is this changing marketing?
Class 16 • What are social media rules of
Fall 2011 engagement?
• How can we use social media to
reach audiences?
@AndreaGenevieve
andream@stedwards.edu
2. BDMM 4336
Listening
Social • Do you listen to what people say
about you?
Media
Class 16
Fall 2011 Do you think you favorite brands
listen?
What do you think of bands that don’t?
@AndreaGenevieve
andream@stedwards.edu
3. BDMM 4336
Examples of Social Media
Marketing
Social
• Blogs
Media • Wikis
Class 16 • Social
Fall 2011 bookmarking
• Online discussions
• Peer review sites
• Social networking
@AndreaGenevieve
andream@stedwards.edu
4. BDMM 4336
Social
Media
Class 16
Fall 2011 Social Media in Plain
English
@AndreaGenevieve
andream@stedwards.edu
5. BDMM 4336
Social Media is?
Social • Web based software and services
used to bring people together online
Media and enhance, discuss, communicate
Class 16
Fall 2011 and participate as a social
interaction.
• Includes text, video, audio, images
• Used to leverage audience audience
interests
@AndreaGenevieve
andream@stedwards.edu
6. BDMM 4336
How Social Media Helps
Social • Stay informed
Media • Raise your profile
Class 16 • Level the playing field
Fall 2011
• Influence the influencers
• Nurture beyond advocacy
• Pass it on
• Learn the wisdom of the crowd
@AndreaGenevieve
andream@stedwards.edu
7. BDMM 4336
Types of Social Media
Social • Social
bookmarking •Reviews and
Media • Social media ratings
Class 16
Fall 2011 submission •Social networks
• Forums •Blogs
discussion sites •Podcasts
•Microblogging
• Media sharing
•wikis
@AndreaGenevieve
andream@stedwards.edu
8. BDMM 4336
Your Own Cocktail Party
Social
Media
Class 16
Fall 2011
@AndreaGenevieve
andream@stedwards.edu
9. BDMM 4336
Types of Interactions
Social • Listeners
Media • Aggregators
Class 16 • Resources
Fall 2011
• Promoters
• Critic
6 Types of Social Media Users
@AndreaGenevieve
andream@stedwards.edu
10. BDMM 4336
Social
Media
Class 16
Fall 2011
@AndreaGenevieve www.theconversationprism.com
andream@stedwards.edu
11. BDMM 4336
Social Media is
Social NOT a fad
Media
Class 16
Fall 2011
65 Social Media
Infographics
@AndreaGenevieve
andream@stedwards.edu
12. BDMM 4336
How to Make Money
Social • Facebook stories
Media • Twitter ads
Class 16 • Google/Facebook placed
Fall 2011
• Deals
• Paid access/ subscriptions
@AndreaGenevieve
andream@stedwards.edu
13. BDMM 4336
The Big 4
Social
Media • Facebook
Class 16 • Twitter
Fall 2011 • LinkedIn
• Google Plus
@AndreaGenevieve
andream@stedwards.edu
14. BDMM 4336
Facebook
• Used daily
Social • The most popular
• Contest and
Media promos
Class 16 • Lots of audiences
Fall 2011
@AndreaGenevieve
andream@stedwards.edu
15. BDMM 4336
Twitter
• Used for resources
Social • Promotion
• Fast, quick
Media dissemination of
information
Class 16
Fall 2011 • Audience
@AndreaGenevieve
andream@stedwards.edu
16. BDMM 4336
LinkedIn
• Not used daily
Social • Spikes of usages
• More professional
Media • Popular among job
Class 16 seekers
Fall 2011
• Simple and basic
• Living resume
@AndreaGenevieve
andream@stedwards.edu
17. BDMM 4336
Google +
Social •Steadily gaining users
• 70% of users are men
Media •Most are involved in
Class 16 technology
Fall 2011
•Teach, teacher, educator;
System administrator, systems
administrator; Grad student,
graduate student
• Google, IMB, Accenture and
Infosystems are top employers
@AndreaGenevieve
andream@stedwards.edu
18. BDMM 4336
Rules of Engagement
Social 1. Use what you already know
Media 2. Don’t jump in unprepared
Class 16 3. Look, listen and learn
Fall 2011
4. Be open, honest and authentic
5. Be relevant, interesting and
entertaining
6. Dot push spammy message
7. Respect people and the rules
8. Respond to feedback
@AndreaGenevieve
andream@stedwards.edu
19. BDMM 4336
Social
Media
Class 16 Have a Plan and Strategy
Fall 2011
before you start!
@AndreaGenevieve
andream@stedwards.edu
20. BDMM 4336
Activity: Go Pro
Social
Media For Homework: Find one thing off the
Conversation Prism you aren’t
Class 16
Fall 2011 familiar with and bring it to class
for 1-2 min synopsis. You will bring
up the website and explain it to the
class.
@AndreaGenevieve
andream@stedwards.edu
21. BDMM 4336
For Next Class
Social - Meet with your group
- Create a review/ recap of your assigned
Media lecture
Class 16 - Email marketing
Fall 2011 - SEO/ROI/Analytics
- Content marketing
- Social media
- Why websites matter
- Digital Consumers
- Present it to the class for 5-7 minutes (Must
have a visual)
- Bring a review sheet to share
@AndreaGenevieve
andream@stedwards.edu