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BDMM 4336


                          Online Engagement

Social                  • What does Social Media mean?
Media                   • How is this changing marketing?
        Class 16        • What are social media rules of
        Fall 2011         engagement?
                        • How can we use social media to
                          reach audiences?




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                                  Listening

Social                  • Do you listen to what people say
                          about you?
Media
        Class 16
        Fall 2011       Do you think you favorite brands
                          listen?

                        What do you think of bands that don’t?



@AndreaGenevieve
andream@stedwards.edu
BDMM 4336

                        Examples of Social Media
                              Marketing
Social
                                     • Blogs
Media                                • Wikis
        Class 16                     • Social
        Fall 2011                      bookmarking
                                     • Online discussions
                                     • Peer review sites
                                     • Social networking




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336




Social
Media
        Class 16
        Fall 2011       Social Media in Plain
                               English



@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                             Social Media is?

Social                  • Web based software and services
                          used to bring people together online
Media                     and enhance, discuss, communicate
        Class 16
        Fall 2011         and participate as a social
                          interaction.
                        • Includes text, video, audio, images
                        • Used to leverage audience audience
                          interests


@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                        How Social Media Helps

Social                  •   Stay informed
Media                   •   Raise your profile
        Class 16        •   Level the playing field
        Fall 2011
                        •   Influence the influencers
                        •   Nurture beyond advocacy
                        •   Pass it on
                        •   Learn the wisdom of the crowd


@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                         Types of Social Media

Social                  • Social
                          bookmarking        •Reviews and
Media                   • Social media       ratings
        Class 16
        Fall 2011         submission         •Social networks
                        • Forums             •Blogs
                          discussion sites   •Podcasts
                                             •Microblogging
                        • Media sharing
                                             •wikis



@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                        Your Own Cocktail Party

Social
Media
        Class 16
        Fall 2011




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                            Types of Interactions

Social                  •   Listeners
Media                   •   Aggregators
        Class 16        •   Resources
        Fall 2011
                        •   Promoters
                        •   Critic

                        6 Types of Social Media Users


@AndreaGenevieve
andream@stedwards.edu
BDMM 4336




Social
Media
        Class 16
        Fall 2011




@AndreaGenevieve        www.theconversationprism.com
andream@stedwards.edu
BDMM 4336




                        Social Media is
Social                    NOT a fad
Media
        Class 16
        Fall 2011
                           65 Social Media
                              Infographics




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                            How to Make Money

Social                  •   Facebook stories
Media                   •   Twitter ads
        Class 16        •   Google/Facebook placed
        Fall 2011
                        •   Deals
                        •   Paid access/ subscriptions




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                        The Big 4

Social
Media                    •   Facebook
        Class 16         •   Twitter
        Fall 2011        •   LinkedIn
                         •   Google Plus




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                            Facebook
                        • Used daily
Social                  • The most popular
                        • Contest and
Media                     promos
        Class 16        • Lots of audiences
        Fall 2011




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                                       Twitter
                        • Used for resources
Social                  • Promotion
                        • Fast, quick
Media                     dissemination of
                          information
        Class 16
        Fall 2011       • Audience




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                             LinkedIn
                        • Not used daily
Social                  • Spikes of usages
                        • More professional
Media                   • Popular among job
        Class 16          seekers
        Fall 2011
                        • Simple and basic
                        • Living resume




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                        Google +

Social                  •Steadily gaining users
                        • 70% of users are men
Media                   •Most are involved in
        Class 16        technology
        Fall 2011
                        •Teach, teacher, educator;
                        System administrator, systems
                        administrator; Grad student,
                        graduate student
                        • Google, IMB, Accenture and
                        Infosystems are top employers

@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                         Rules of Engagement

Social                  1. Use what you already know
Media                   2. Don’t jump in unprepared
        Class 16        3. Look, listen and learn
        Fall 2011
                        4. Be open, honest and authentic
                        5. Be relevant, interesting and
                           entertaining
                        6. Dot push spammy message
                        7. Respect people and the rules
                        8. Respond to feedback
@AndreaGenevieve
andream@stedwards.edu
BDMM 4336




Social
Media
        Class 16        Have a Plan and Strategy
        Fall 2011
                           before you start!




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                             Activity: Go Pro

Social
Media                   For Homework: Find one thing off the
                          Conversation Prism you aren’t
        Class 16
        Fall 2011         familiar with and bring it to class
                          for 1-2 min synopsis. You will bring
                          up the website and explain it to the
                          class.




@AndreaGenevieve
andream@stedwards.edu
BDMM 4336


                                 For Next Class

Social                  - Meet with your group
                        - Create a review/ recap of your assigned
Media                     lecture
        Class 16            -   Email marketing
        Fall 2011           -   SEO/ROI/Analytics
                            -   Content marketing
                            -   Social media
                            -   Why websites matter
                            -   Digital Consumers
                        - Present it to the class for 5-7 minutes (Must
                          have a visual)
                        - Bring a review sheet to share
@AndreaGenevieve
andream@stedwards.edu

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Social Media Marketing Class Overview

  • 1. BDMM 4336 Online Engagement Social • What does Social Media mean? Media • How is this changing marketing? Class 16 • What are social media rules of Fall 2011 engagement? • How can we use social media to reach audiences? @AndreaGenevieve andream@stedwards.edu
  • 2. BDMM 4336 Listening Social • Do you listen to what people say about you? Media Class 16 Fall 2011 Do you think you favorite brands listen? What do you think of bands that don’t? @AndreaGenevieve andream@stedwards.edu
  • 3. BDMM 4336 Examples of Social Media Marketing Social • Blogs Media • Wikis Class 16 • Social Fall 2011 bookmarking • Online discussions • Peer review sites • Social networking @AndreaGenevieve andream@stedwards.edu
  • 4. BDMM 4336 Social Media Class 16 Fall 2011 Social Media in Plain English @AndreaGenevieve andream@stedwards.edu
  • 5. BDMM 4336 Social Media is? Social • Web based software and services used to bring people together online Media and enhance, discuss, communicate Class 16 Fall 2011 and participate as a social interaction. • Includes text, video, audio, images • Used to leverage audience audience interests @AndreaGenevieve andream@stedwards.edu
  • 6. BDMM 4336 How Social Media Helps Social • Stay informed Media • Raise your profile Class 16 • Level the playing field Fall 2011 • Influence the influencers • Nurture beyond advocacy • Pass it on • Learn the wisdom of the crowd @AndreaGenevieve andream@stedwards.edu
  • 7. BDMM 4336 Types of Social Media Social • Social bookmarking •Reviews and Media • Social media ratings Class 16 Fall 2011 submission •Social networks • Forums •Blogs discussion sites •Podcasts •Microblogging • Media sharing •wikis @AndreaGenevieve andream@stedwards.edu
  • 8. BDMM 4336 Your Own Cocktail Party Social Media Class 16 Fall 2011 @AndreaGenevieve andream@stedwards.edu
  • 9. BDMM 4336 Types of Interactions Social • Listeners Media • Aggregators Class 16 • Resources Fall 2011 • Promoters • Critic 6 Types of Social Media Users @AndreaGenevieve andream@stedwards.edu
  • 10. BDMM 4336 Social Media Class 16 Fall 2011 @AndreaGenevieve www.theconversationprism.com andream@stedwards.edu
  • 11. BDMM 4336 Social Media is Social NOT a fad Media Class 16 Fall 2011 65 Social Media Infographics @AndreaGenevieve andream@stedwards.edu
  • 12. BDMM 4336 How to Make Money Social • Facebook stories Media • Twitter ads Class 16 • Google/Facebook placed Fall 2011 • Deals • Paid access/ subscriptions @AndreaGenevieve andream@stedwards.edu
  • 13. BDMM 4336 The Big 4 Social Media • Facebook Class 16 • Twitter Fall 2011 • LinkedIn • Google Plus @AndreaGenevieve andream@stedwards.edu
  • 14. BDMM 4336 Facebook • Used daily Social • The most popular • Contest and Media promos Class 16 • Lots of audiences Fall 2011 @AndreaGenevieve andream@stedwards.edu
  • 15. BDMM 4336 Twitter • Used for resources Social • Promotion • Fast, quick Media dissemination of information Class 16 Fall 2011 • Audience @AndreaGenevieve andream@stedwards.edu
  • 16. BDMM 4336 LinkedIn • Not used daily Social • Spikes of usages • More professional Media • Popular among job Class 16 seekers Fall 2011 • Simple and basic • Living resume @AndreaGenevieve andream@stedwards.edu
  • 17. BDMM 4336 Google + Social •Steadily gaining users • 70% of users are men Media •Most are involved in Class 16 technology Fall 2011 •Teach, teacher, educator; System administrator, systems administrator; Grad student, graduate student • Google, IMB, Accenture and Infosystems are top employers @AndreaGenevieve andream@stedwards.edu
  • 18. BDMM 4336 Rules of Engagement Social 1. Use what you already know Media 2. Don’t jump in unprepared Class 16 3. Look, listen and learn Fall 2011 4. Be open, honest and authentic 5. Be relevant, interesting and entertaining 6. Dot push spammy message 7. Respect people and the rules 8. Respond to feedback @AndreaGenevieve andream@stedwards.edu
  • 19. BDMM 4336 Social Media Class 16 Have a Plan and Strategy Fall 2011 before you start! @AndreaGenevieve andream@stedwards.edu
  • 20. BDMM 4336 Activity: Go Pro Social Media For Homework: Find one thing off the Conversation Prism you aren’t Class 16 Fall 2011 familiar with and bring it to class for 1-2 min synopsis. You will bring up the website and explain it to the class. @AndreaGenevieve andream@stedwards.edu
  • 21. BDMM 4336 For Next Class Social - Meet with your group - Create a review/ recap of your assigned Media lecture Class 16 - Email marketing Fall 2011 - SEO/ROI/Analytics - Content marketing - Social media - Why websites matter - Digital Consumers - Present it to the class for 5-7 minutes (Must have a visual) - Bring a review sheet to share @AndreaGenevieve andream@stedwards.edu