Planning for BYOD and CYOD in future UCC infrastructure

Thank you to our
equipment sponsor:
Planning for BYOD and
CYOD in Future UCC
Infrastructure
Justin Bondi
Pexip

Copyright 2016 by InfoComm International®
Justin Bondi
Director of Service Provider Architectures
Justin's fifteen year career in the collaboration and
videoconferencing industry has straddled both sides of
the fence: as a user, managing an enterprise
videoconferencing and webcasting / streaming
architecture for a Big10 university, and as a Solution
Architect for Codian, Tandberg, Cisco, and now Pexip.
But whatever the venue, his goal always remains the
same - make sure the end-user has a good experience
the first time, regardless of the tool they are using. All
design and product decisions must support that end.
Twitter: @Justin_Bondi
Email: justin@pexip.com
Video: pexipdemo.com/justin

Thank you to our
equipment sponsor:
Where things sit…

71% of millennial
employees show
preference for video
over audio conferences
Sources: PwC, NextGen Global Generation Study; American Community Survey, UC Census Bureau by globalworkplaceanalytics.com
71%
55% of managers
have seen increased
demand for
videoconferencing
55%
More than 60% of
collaboration is done with
employees and partners
outside the office
60%
Employees in Fortune
1000 companies are
not at their desk 50-
60% of their time
50-60%
Our attitude towards work is changing

1500%
200%
By 2019, WebRTC will be utilized
for 15% of enterprise voice and
video communication, up from
less than 1% today.
Between 2015 and 2019, the
rate at which organizations will
deploy cloud telephony will
nearly double, from about 10%
to almost 20%.
300%
By 2020, over 90% of enterprise voice
calls in the digital workplace will
originate from collaboration applications,
up from less than 30% today.
By 2019, group videoconferencing usage
volumes enterprise-wide will increase
400% over current levels, driven by
commodity endpoints and cloud-based
services.
400%
Source: Predicts 2016: UCC Will Thrive With Web Standards, Commodity and Cloud, Gartner Group
What Gartner thinks

Personal devices Billions
Lower cost
Personal devices
Huge volume
Huddle rooms
Large meeting
rooms
Boardrooms
Immersive suites
10M
rooms
30-50M
rooms
Higher cost
More integration
Lower volume
100%
Video systems purchased
for huddle rooms are
expected to account for 20
percent of the market in
2016, up from 10% in 2015.
45M
Less than 15% of huddle rooms
are already equipped with video
conferencing equipment,
leaving an estimated 25-45M
rooms opportunity.
Sources: Wainhouse Research, Nemertes Research, Pexip
Collaboration – Where does it live?

Source: Deloitte
Americans alone check
their mobile devices 8
billion times per day.
• People bringing or choosing their own
device is happening now
• Familiar and personal devices lead to
more interactivity and more media
consumption
BYOD / CYOD is the new normal

Are you going to provide
everyone with BYOD/CYOD
visual collaboration?

Or are you going to deny it to
them?

The decision may have already been made
Ignoring the support of collaboration across personal tools is going to impact
your organization’s competitive advantage – and your bottom line.
Do you have partners? Customers? Patients? Students? If so, can you even begin
to control what tool they use?

Thank you to our
equipment sponsor:
Building the Foundation

Interoperability
Flexibility
Scalability

Interoperability
We are living in a multi-
vendor world, whether we
like it or not

Interoperability
Truly adopting BYOD / CYOC implies that you are going to let
the user’s chosen tool do what it does best – that means
Native Functionality:

Interoperability
Voice & Video

Interoperability
Voice & Video
Content Sharing

Interoperability
Voice & Video
Content Sharing
Scheduling and/or Ad-hoc

Interoperability
Voice & Video
Content Sharing
Joining

Interoperability
Voice & Video
Content Sharing
Joining
Chat

Solution
The tools won’t solve it for you – let
the infrastructure take care of it.

Solution
The tools won’t solve it for you – let
the infrastructure take care of it.
Choose a platform or service that
stresses interoperability as a core
developmental strategy.

Scalability

Scalability
Personal devices Billions
Lower cost
Personal devices
Huge volume
Huddle rooms
Large meeting
rooms
Boardrooms
Immersive suites
10M
rooms
30-50M
rooms
Higher cost
More integration
Lower volume
Hundreds or
thousands of
rooms…
to hundreds OF
thousands of
users

Scalability
Capacity

Where to host the capacity
 Transcoding video streams requires "CPU"
capacity
 The big question is very often:
– On-prem
• How much capacity do you need?
– Cloud
• What flavor of cloud?
– Or a combination
• Is that even possible?

Where to host the capacity
 On-prem – deployed on internal servers
– VMware/HyperV/Xen/KVM
 On-prem installation deployed purely on IaaS
– Azure/Amazon
 Hybrid Cloud
– A combination of the above
 Private cloud
– Dedicated at external provider
 Public cloud
– Shared at external provider

Enterprise
Dedicated on-prem
On internal servers (VMware/HyperV/Xen/KVM)
 All media transcoding handled on
the enterprise MPLS network
 Allows for regional deployment
on customer regional data
centers
 Best quality, managed by
enterprise or outsourced mgmt
 Optimal for security and flexibility
 Some vendors support
integration with Skype
Conferences on AV-MCU
VC endpoint on VC
infrastructure
Surface Hub
VC/Skype
Gateway
On prem

Enterprise
Dedicated installation
Purely on IaaS cloud (i.e. Azure/Amazon)
 Media not on local network, requires
good connectivity to IaaS provider
• Azure Express Route
• AWS Direct Connect
 Allows for regional deployment on
IaaS provider regional data centers
 Same as on-prem for
security/flexibility and Skype
Conferences on AV-MCU
 Potentially high cost with dedicated
capacity VMs always on + bandwidth
VC endpoint on VC
infrastructure
Surface Hub
IaaS provider
VC/Skype
Gateway
VPN

Enterprise
Dedicated installation
Hybrid Cloud – combo of onprem and IaaS
 On-prem capacity for everyday use
(i.e. Vmware/HyperV/Xen/KVM)
 Burst to IaaS providers when
needed (i.e. Azure/Amazon)
 Optimal media path for most calls
 Efficient cost spending, and risk
reduction with overflow to cloud
VC endpoint on VC
infrastructure
Surface Hub
IaaS provider
VC/Skype
Gateway
VPN
VC/Skype
Gateway
On prem

Enterprise
Private cloud
 Media handled at provider or on
enterprise network (assuming
network interconnect)
 Good for security and flexibility
 Shared management and
possibly transcoding, with some
dedicated capacity
 Can allow for Skype
Conferences on AV-MCU with
dedicated integrations
VC endpoint on VC
infrastructure
Surface Hub
Private Cloud provider
Curstomer
dedicated
VPN
SP Shared
capacity

Enterprise
Public cloud
 Shared resources, often at a
lower cost, typically VMRs
 Less flexibility, normally no or
limited gateway offering
 URI addressing often uses cloud
providers domain name
VC endpoint on VC
infrastructure
Surface Hub
Public Cloud provider
SP Shared
capacity

Scalability
Capacity Resilience

Resilience: How is failover handled?

Resilience: Locally and Globally?

Scalability
Capacity EfficiencyResilience

Distribution = Efficiency on the Network

On-premises or private cloud enterprise deployment
On-demand capacity in IaaS Cloud
1. Monitor load in on-prem deployment
2. Create new resources in cloud
3. Discover these new resources
4. Connect the next call
5. Done
Bursting = Efficiency in Cost

Solution
Ask the hard question: Will I be able
to deny access to anyone? If not, can I
support every possible user?

Solution
Ask the hard question: Will I be able
to deny access to anyone? If not, can I
support every possible user?
Choose a platform or service that
is truly designed for efficient and
resilient scale – and ask for proof.

Change is inevitable – both in your
world, and the world at large
Flexibility

Flexibility =
Interoperability +
Flexibility

Flexibility =
Interoperability +
Environment
Flexibility

Flexibility =
Interoperability + Environment +
Flexibility

Flexibility =
Flexibility
Technology

Flexibility =
Flexibility
Technology
?

Flexibility =
Interoperability + Environment + Technology +
Flexibility

Flexibility =
Interoperability + Environment + Technology +
Flexibility
Mission

Flexibility
Does my UC & BYOD strategy support my organization’s…
Core Business?

Flexibility
Core Business?
Special Applications?

Flexibility
Core Business?
Financial Health?

Flexibility
Core Business?
Financial Health?
Brand?

Solution
Do the math: interop + environment +
technology + mission = flexibility
Make sure your platform has the ability
to adapt to both your world and the
world at large – the less you have to
change to suit your solution, the better.

Thank you to our
equipment sponsor:
Thanks!

Planning for BYOD and CYOD in future UCC infrastructure

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