Presentation from Riga, Latvia. "Data Security Solutions" Ltd. ITSEC Conference.

1. The Platform for Mobile IT
Daan Hakaart
EMEA Sales Director

2. Mobile drives a fundamental shift in behavior
Desktop as primary Mobile as primary
Salesforce
Task workers
Knowledge workers
Industry-specific roles
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3. The birth of Mobile IT
Mobile IT
User-led Cross-functional Consumer speed
Multi-OS Consumerization
Security,
UX-driven management, Short lifecycles
and apps are
intertwined
Innovation-centric Micro apps
“The more the CIO says no, the less secure the organization becomes.”
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Vivek Kundra, U.S. Federal CIO

4. Mobile IT transforms business
Financial Services Professional Services
Retail & Consumer Goods
Government & Education
Technology & Manufacturing
Healthcare, Pharma & Medical Devices
Travel and Hospitality
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5. Mobile IT requirements in the post-PC era
Prevent data loss
Mobilize apps and documents
Preserve user experience and privacy
Support mobile OS and device evolution
Deploy at scale across global organizations
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6. is …
2
(Tunneling and Access Control)
1 End-User Services
Enterprise Infrastructure
Intelligent Gateway
3 Mobile Policy & Configuration Engine
DEVICES APP CONTENT RULES & USER CERTS &
6 STOREFRONT REPORTING SELF-SERVICE DIRECTORY

7. MobileIron advantage
Purpose-built for Architected for
Mobile IT scale
Most trusted
Best at apps cloud
3,000 customers in 24 months
97% customer support satisfaction
60+ customers in print
Focused on
Best at security customer success
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8. Industry recognition
Gartner: Leaders Quadrant of 2012 MDM Magic Quadrant (May 2012)
Info-Tech: Champion in 2012 MDM Vendor Landscape (Aug 2012)
IDC: Largest and fastest growing mobile enterprise management specialist (Sept 2012)
BusinessWeek: One of five hottest enterprise startups (Sept 2012)
2012 Magic Quadrant for Mobile 2012 MDM Vendor Landscape
Device Management Software
(Reprint available from MobileIron)
AirWatch
MobileIron
Zenprise
BoxTone
SOTI Fiberlink
Sophos SAP
RIM Good
McAfee
Symantec
Gartner, Inc: “Magic Quadrant for Mobile Device Management Software” by Philip Redman, John Girard,
and Monica Basso (May 17, 2012). This graphic was published by Gartner, Inc. as part of a larger research
document and should be evaluated in the context of the entire document. The Gartner document is available August 2012
upon request from https://info.mobileiron.com/gartner-magic-quadrant.html.
Info-Tech Research Group, Inc., Vendor Landscape: Mobile Device Management Suites, August
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not 2012. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in
advise technology users to select only those vendors with the highest ratings. Gartner research publications the technology marketplace. Assessing vendors by the strength of their offering and their
consist of the opinions of Gartner's research organization and should not be construed as statements of fact. strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the
Gartner disclaims all warranties, expressed or implied, with respect to this research, including any contribution of exceptional vendors in a particular category.
warranties of merchantability or fitness for a particular purpose
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9. MobileIron across the Mobile IT lifecycle
6 Monitor risk
1 Configure securely
Email and apps 7 Control access
Policy and identity 5 Manage inventory
Connectivity (Wi-Fi, VPN)
By group, individual, or ownership
8 Enforce identity
Security
2 Integrate tightly 9 Automate workflow
Email
Across OS
AD/LDAP
For apps and devices
Certificates
BES
For BYOD and corporate programs 10 Access and protect docs
Docs
3 Protect privacy
11 Deliver apps at scale
BYOD programs
Regional regulations
12 Protect app container
Apps
4 Roll out at scale 13 Tunnel app data
Group-based
User self-service
Multi-tier management 15 Wipe corporate data 14 Limit roaming costs
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10. MobileIron architecture: Deployment
Multi-OS
Delivery Network Datacenter
Internet
Apps@Work (Enterprise app storefront)
Docs@Work (Secure document container)
Secure data (Privacy, identity, compliance) MobileIron Apple Google
Trusted apps (Secure app containers) App Delivery Network
(High volume delivery)
Note: MobileIron VSP, Sentry, and Atlas can be deployed
behind the corporate firewall if desired
DMZ
Sentry (Intelligent gateway) VSP (Publishing, policy, config, identity, automation)
(Physical or virtual) Atlas (Central console, reporting, multi-tier mgmt)
(Physical, virtual, or cloud)
Corporate Network
Enterprise Certificate LDAP Administrators End Users
Applications Authority
Email/PIM Apps/Content Security Users
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11. Mobile IT challenge: Two unstoppable forces
App Storm Content Wave
CIO mandate:
Create value
Protect data
Move fast
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12. MobileIron across the apps lifecycle
Distribute Containerize Tunnel
Protect data-at-rest Protect data-in-motion
App
SDK
App
Private App Tunnel
Storefront Wrapping
App
Delivery Dynamic Policy
Network
Authentication
Authorization
App
Control Configuration
Usage Tracking
Deletion
Apps@Work AppConnect AppTunnel
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13. MobileIron architecture: Full app lifecycle
Components
Apps@Work
• Private app storefront
• Tied to device identity and posture
• Selective wipe of app data
• Industry-leading user experience
App Delivery Network (AppDN)
• Highly scalable app distribution
App Control
• Blacklist and whitelist
AppConnect
App requirements: • Data protection: encryption, single sign-on
• Secure app distribution • DLP: secure app-to-app communications
• Scalable downloads • App-specific data wipe
• Data loss prevention for data-at-rest • Security wrapper or SDK
• Data loss prevention for data-in-motion
• Protection from rogue apps AppTunnel
• Secure tunnel for app traffic through Sentry
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14. MobileIron architecture: Content management
Components
Intelligent gateway (Sentry)
• Protection of email attachments
Secure content hub (Docs@Work)
• Secure viewing of email attachments
• Secure access to SharePoint docs
• Secure on-device storage
• Cut/copy/paste restrictions
• No “Open in” access for rogue apps
• Doc selective wipe if out of compliance
Context-aware policy and identity
• Tight integration with existing group-based
Content security requirements: security and remediation polices
• Data loss prevention for email attachments
• Secure distribution of SharePoint Enterprise architecture
• … without new repository or storage cost • Tight integration with existing content systems
• No new content repository required
• No new storage required
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15. MobileIron architecture: Layered security
Components
Intelligent gateway
• Email access and attachment control
• Secure tunnel for email, apps, docs
Secure containers for apps and docs
• Distribution, deletion, data protection
BYOD groups and controls
• Privacy policy and selective wipe
Compliance and automated remediation
• Posture detection: OS, apps, encryption
• Workflow: notification, access, quarantine, wipe
Multiple layers of security requirements:
• Email access and attachments Identity
• Apps and docs • AD/LDAP integration (group, OU, user)
• BYOD data separation and privacy • On-board or external certificate authority
• Rogue app access • Secure multi-user with fast switching
• Compromised devices
Baseline security and configuration
• Lost devices
• Lock, wipe, password, secure Wi-Fi/VPN
… without damaging user experience
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16. MobileIron architecture: Real-world scale
Components
Operational scale (on-premise and cloud)
• 100,000 devices per appliance
• 20,000 registrations per hour
• Biggest single certs site: 150,000 certs deployed
Apps scale (App Delivery Network)
• No limit on app size
• No impact on corporate network
• Fast download performance for user
Low total cost of ownership
• Easy installs and upgrades
• No DBA, Windows patching, server licenses
Large enterprise requirements: • 1 FTE can manage 10,000 to 20,000 devices
• Deploy 100,000+ devices
• Deploy 100MB+ sized apps Scale testing
• Deploy 100,000+ certificates • TRUST – Test Reliability Under STress –
• Manage with low total cost of ownership automation system – unique in industry
• MDM/MAM loads of 100,000+ devices
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17. MobileIron investment in customer success
World-class global technical support and services
Domain expertise around mobility best practices
Training and Best practice Evaluation Peer
certification toolkits companion community
BYOD, Apps, Android,
Large Deployments
Prepare
Develop
Roll out
Sustain
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18. What customers are saying …
MobileIron provides As the Director of Information Technology, I have been working with
great support and technology solutions providers and their associated vendor support
actually listens to personnel for many years. Ms. B’s knowledge, professionalism,
customer feedback. client relationship skills, and mentoring capabilities far surpassed the
abilities of the technical representatives from other vendors.
My staff and I were extremely impressed with Ms. B’s performance
This is hands-down the most and believe that her capabilities and those of her team help
comprehensive set of BYOD distinguish the MobileIron solutions from the competition.
documentation I have seen from
a single source to date.
MobileIron University in
general is just awesome— The MobileIron team is extremely responsive to
it's been an incredible customer needs. I have seen the platform
resource for me growing from Beta all the way to become a
I learned more leader in the Gartner Quadrant. That happens
during the sessions because MobileIron listens to its customers.
than I did during
the last 6 months
running our
mobility project
In this day and age of bad customer service, my
experience with MobileIron has been consistently great
and this last request for help was the best yet.
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19. Companies are building a new Mobile IT stack
Identity
Credentials SSO Persona
Content
Distribution Data
Authoring (content hub) security Collaboration
Apps
Distribution Data
App dev (app store) security
Security
& mgmt
Global mgmt Security Access
Network
services
Voice Data Wi-Fi VPN CDN
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20. MobileIron focus
Identity
Credentials SSO Persona
Content
Distribution Data
Authoring (content hub) security Collaboration
Apps
Distribution Data
App dev (app store) security
Security
& mgmt
Global mgmt Security Access
Network
services
Voice Data Wi-Fi VPN CDN
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21. Next set of Mobile IT challenges
OS turbulence is the norm: Must support 3+ OS
Boundaries blur: Content vs. app, mobile vs. desktop
Shadow IT explodes for apps: Innovation or chaos?
“I am my own CIO”: Help-yourself-desk
Identity becomes strategic: Glue for mobile enterprise
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