Everyone has to give presentations at some point in their lives, whether they’re a student at school, an intern in their first job, or a professional.
Presentations are a great way to get your point across and ensure your audience understand what you’re trying to say.
Presentations can be useful in a number of circumstances, which is why it’s a good idea to learn how to perform them well.
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How To Be A Trainer
1. “How To Be A Good Trainer”
By-Amit Bhattachariya
MD, Canvas MDL
2. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
3. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
4. Objectives of Presentation
At the endof thissession,youwill:
.1. Understandatraining audience’sneeds.
2. Knowhow to deliver an effective training.
3. Beable to effectively preparefor a trainingcourse.
4. Understandhow to control atrainingcourse.
5. Beable to handledifficult training situationseffectively.
5. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
7. TheTrainerPlaysaVeryImportant Role:
• Actsasanadvocatefor new toolsand
processes
• Preparesparticipants to usenew toolsand
processes
• Helpseaseconcernsabout the change
• Motivates participants
• Identifies andcommunicatesanypotential
issuesor trainingproblems
Role of a Trainer
9. Our Audience IsExperienced
Therefore:
• KNOWthe content in the
presentations andTrainer’sNotes
• Drawupon andacknowledgethe
participants’experience
• Understand that theparticipants
mayor maynot agreewith the
change
10. Participants need to be motivated tolearn:
• ShowParticipants “What’s in itfor me?”
• GiveParticipants praiseliberally
• Usethe act of learning asamotivator
Self-directedAudience
11. Our Audience is Now-Oriented
Theywant toknow how the material will
help them on thejob:
• Useon-the-job scenarios
• Givethe “big picture”
• Showrelative importance ofsections
• Show“need-to-know” vs.“nice-to-know”
12. Adults are focused on Problem-Solving
Thismeansthat you must keepthe
following in mind asyou instructthe
class:
• Don’t justtell
• GiveParticipants problems to solve
13. AGENDA
Objectives of Presentation
Understanding Your Role andAudience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
14. Key Components of Effective Communication
50%
Body
Gestures
10%
Words
40%
Voice
Expression
Effective
Comm.
15. Gestures Help You To Communicate
• Usegesturesto draw attentionto
your visualsand to emphasizea
point
• Makegesturescomfortable and
natural
• Gestureaboveyour waist,so
everyonecansee
• Useyour armsaswell asboth hands
• Standupright and do not pacetoo
much
16. Eye Contact
DO
• Maintain steady eyecontact
with audience
• Avoid distractions by being
focused on one personat atime
• “Speakto” variousParticipants
DON’T
• Glancearound the room
• Lookover people’s heads
• Lookout the window
• Lookat objects, rather thanpeople
• Readstraight from Trainer’s Notes
17. Yourvoice communicates more about your messagethanthe
words you use.
Remember the following ‘4 Ps’when speaking to theclass:
Voice Projection
1 Project(volume)
2 Pronunciation
3 Pace
4 Pause
18. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
20. Preparing Trainer’s Notes
• Useacopy of the trainingmaterials
• Use colored pensto draw attention
to particular points.
• Usekeywords to jog yourmemory
• Write down the time allowed for
each topic
• Include additional details,
transition sentencesand
questions to askthe participants
21. On The Day of Training
Arrive early
Turnon PC`sand checkif they
are working
Organiseyour materials (flip chart,logins
and passwords,attendancesheet)
Placeparticipant materials at eachPC
Greet participants asthey enter the
classroom
Checkthat all participants canseeslides
being displayed
22. Support Person/Facilitator
ASupport Person/Facilitator is ahelpful person to havein theclassroom.
TheSupport Person/Facilitator can:
• Searchfor answersto "Now"
questions that you are not ableto
answer immediately
• Investigate anysystemproblems -
freeing the Trainerto progressuntil
the systemis functioning normally
again
23. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
24. Importance of Time Management
• If a Trainer does not control
timing, Participants may be
forced to skip some needed
material.
• If you spend too long onatopic,
you may lose Participants’
interest.
25. Why Are Exercises Important?
Help to predict the new task or
system…..
Most learning happens by‘doing’
Opportunity to practice…..
Help to reduce fear of thenew
change…….
27. How to Answer Questions
Theway you answer questions heavily influences the Participants:
• Useappropriate honesty
• Provide support
• Beclear
• Beopen to challenge
• Useparticipant knowledge
28. What Do You Do If You Don’t Know the Answer?
• Admit that you do not know the answer, and
tell them you will find out
• If it is aNOWquestion, youcan:
Redirect it to someone else in the class
Askyour Support Person/Facilitator to
research it asyou continue withthe class
Write question on aflip chart ‘Parking
Lot’ and call aknowledgeable resource
during abreak
‘Parking Lot
Questions’
29. Managing Questions
Parking Lot
Questions
Questions you don’t have
the answersto
Off-topic questions
Questions you know will be
covered later in thesession
Issuesto be recordedand
forwarded to project team
Action Items – Getanswers
and send to Participants
after session
30. Closing Remarks
Asuccessfulclosing incorporates several factors:
Review of objectives and major content
points.
Thankseveryone for attendingand
participating
Collect evaluation forms
Stay around after session to answer
questions
31. Session Evaluations
Evaluation forms give trainers and course developersfeedback
on the effectiveness of thecourse.
Evaluations provide information on:
Content of the course
Organization of the course
What is effective and what isnot
This information will be used to improvethe course
32. AGENDA
Objectives of Presentation
Understanding Your Role and Audience
Effective Presentation Skills
How to Prepare for a Session
How to Maintain Control of Session
How to Deal with Potential Difficulties
Q & A Session
33. Categories of Difficult Participants
There are four broad categories of difficultparticipants:
Difficult
Participants
Withdrawers
Arguers
Supertalkers
Monopolizers