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Final mis pres reliance super
1. MIS – Retail sector
By: Akash Raj
Amit Kanabar
M.A.K. Pathan
Siva Priya
Yogesh Garg
2. INTRODUCTION
• Subsidiary of RIL
• Hyper Store format
• Operates with 590 stores in 13 states
• Fully customized & equipped with highly secured
softwares
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3. HIERARCHIAL LEVELS
Strategy makers
Cluster Managers
Area Managers
Store Managers
Asst. Store Managers
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4. DECISIONS MADE BY MIDDLE LEVEL
MANAGEMENT
• HR functions • Decisions on Advertisements
• Set Sales target • Level of Buffer stock
• Set Yearly budget • Issue PLANOGRAMS
• Promotional & Seasonal
• Brand & Product selection
Offers
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5. HR functions
• Recruitment process
• Performance Appraisal
Set Budget & Sales target
• Budget for every department store is set
on yearly basis.
• Sales are set on daily, weekly , monthly and
yearly basis.
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6. Promotional & Seasonal Offers
• Up to 30% discount offers – Decision is taken
by Store managers.
• Above 30% - Decision is taken by Cluster
managers (Mid level managers)
• Seasonal offers- Set only by middle managers
Decision on Advertisements
• Mid level management decides IMC strategy
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7. Level of Buffer stock
• Different Buffer stocks for different
Products.
• Refilled with auto indent system
Issue PLANOGRAMS
• Product on shelf arrangement
• Dept. arrangement
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8. SOFTWARE USED
SAP Software
Retalix
R connect Portal
Europlex Securities
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9. SAP Software
• Mainly used for inventory management
• Daily data is pushed after EOD (End of day) in to
SAP
•Also used for additional functions :
Attendance
Membership card maintenance
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10. RETALIX
• Fully customized software
• Used extensively for billing and cash
management
• Connected with SAP (through bridge software)
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11. R Connect Portal
• Used for performance appraisal
• Connected with SAP
• Uses sales target data of store managers
Europlex Securities
• Used for Store surveillance
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Recruitment is done by H.O. depending upon the recommendations from Store managersPerformance of store manager happens on weekly basis with the help of weekly dash board