Amin Deroui provide personalized hospitality management services, tailored to the individual requirements of each single property.

1. Amin Deroui

2.  Having watched many new managers over the years
and trained quite a few, I know that the new
manager's role is challenging. Suddenly, you have
moved from being a technical or professional expert
where you knew most of the answers and how to
really problem-solve, to being an "expert" people
manager. Well, that's what most of the people
around you expect you to be – and generally straight
away!

3.  Set a limit and stick to it. It's very easy to get sucked
into working longer and longer hours just because
you are new to the role and have so much to learn.
The law of diminishing returns will start to kick in
after a certain period of time at work, i.e. the longer
you work, the less you may achieve. Far better to
work more effectively in less hours. Be particularly
careful if you hear yourself saying things like "Well,
I'm only new to the role, so it's probably expected
that I should take longer".

4.  Each of us has different reactions to stress.
Unfortunately, when we are stressed, we often don't
realize it until it becomes too late and we get ill or it
severely affects our performance.
 Are your thoughts more negative than usual? e.g. "I
can't cope" or "I always get this wrong".
 Are your actions somewhat different? e.g. Avoiding
things you should be doing, or lack of coordination.

5.  Selecting the most appropriate tasks to delegateThe
key to delegation is to develop within your people,
the "initiative to take action" so that they learn to
develop their skills and knowledge to their full
potential. When your people have a problem that
they want some help with, encourage them to come
to you with their recommended solutions, not just
the problem. If they do not have any solutions, make
sure that they at least come to you with a plan of
action for finding a solution.

6.  Even "Thank You's" are important. Look for the
things people are doing well and praise them. If
appropriate for the person, also give public
recognition. Of all the motivational tools you have at
your disposal, this is by far the easiest and cheapest,
yet brings the biggest payoffs.

7.  In particular, talk with your manager about the three
most important priorities he/she has for you in your
role. Make sure you focus on these at all times.

8.  Intellectual. Regularly undertake a mind activity such
as reading a good book, seeing a movie, learning a new
language or starting a creative hobby such as painting.
 Physical: Ensure that you have an exercise regime that
keeps you physically fit. This doesn't have to be
strenuous, but it does have to challenge you. Also
watch your diet.
 Emotional: Take care to interact regularly with the
special people in your life – make time for them. Also
think about building new relationships with people
outside of work.