AWS & Cloud Foundations. AWS Initiate Day, Austin, TX

1. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Why Cloud?
AWS & Cloud Foundations

3. AWS POWERS MILLIONS
OF ACTIVE CUSTOMERS
IN 190 COUNTRIES

5. Cloud computing
is the on-demand
delivery of compute
power, database,
storage, applications,
and other IT resources
through a cloud
services platform via
the Internet with pay-
as-you-go pricing.

14. On Premises

15. On Premises

16. On Premises

17. On Premises

23. 190 69 22

24. Not Shown to Scale

27. CLOUD
SECURITY
IS THE
HIGHEST
PRIORITY

29. And many more . . . https://aws.amazon.com/compliance/

32. • Automating simple service requests reduces call hold
times
• Self-service options result in 17% fewer calls, because
only more complex calls are routed to agents
• Cloud-based contact center enables a contact center
to spin up from anywhere during emergencies
• Cloud contact center saves 60% per year over on-
premises infrastructure and licensing costs
LA County Call Center Achieves 60% Cost Savings and 17% Call
Reduction Using Amazon Connect
“Amazon Connect is the contact center of the future. It’s an all-in-one, fully cloud-based solution. It changed how we saw our
contact center.”
– Benny Chacko Deputy General Manager, Shared Services, Information Technology Services, Los Angeles County Internal Services Department
https://aws.amazon.com/solutions/case-studies/la-county/

33. Building and managing cloud since 2006
165+ services to support any cloud workload
Over 1,957 new features and services launched in 2018
22 regions, 69 availability zones, 200 edge locations
75 proactive price reductions to date
Over 10,000 new APN partners in 2017
Experience
Service Breadth & Depth
Pace of Innovation
Global Footprint
Pricing Philosophy
Partners
*as of September 2019
What sets AWS apart?

34. Thank you